Assigning Busy Lamp Field, Call Pickup, And Speed Dial Functions To Unused Lines On A Cisco Spa 500 Series Ip Phone; Configuring Call Pickup And Busy Lamp Field - Cisco SPA 525G2 Administration Manual

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Configuring Lines and Extensions
Configuring Lines
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STEP 10
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STEP 2
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STEP 4
Cisco Small Business SPA 300 Series, SPA 500 Series, and WIP310 IP Phone Administration Guide
For example, Bob and Chris share the extension 401. A caller, Adam, calls
extension 401. Bob answers the call. Adam and Bob are connected. If Chris has the
SCA Barge-In Enable field on her phone set to yes, she can press the line button
for extension 401. Then Chris and Adam are connected in a call and Bob is
dropped from the call.
The Cisco SPA 525G/525G2 supports the "private hold" feature for MetaSwitch
and Broadsoft. Users who have a shared line can press the "PrivHold" softkey, and
the call can only be resumed by the user who placed the call on hold. No barge-in
can be performed on these calls.
Click Submit All Changes.
Assigning Busy Lamp Field, Call Pickup, and Speed Dial
Functions to Unused Lines on a Cisco SPA 500 Series IP
Phone
You can configure unused or idle lines on a Cisco SPA 300 Series or Cisco SPA
500 Series IP Phone to interact with another phone line in the system. For example,
if you have two idle lines on an assistant's phone, you can configure those lines to
show the status of a supervisor's phone (Busy Lamp Field, or BLF). You can also
configure the idle lines so that they can be used to speed dial the supervisor's
phone, or pick up calls that are ringing on the supervisor's phone.
A monitored extension must be private, not shared. Additionally, an extension can
only be monitored by one other extension.

Configuring Call Pickup and Busy Lamp Field

You must enable BLF to configure call pickup.
In this example, the assistant Bob (extension 200) has an idle line (line 4) on his
Cisco SPA 508G. He would like to be able to see if his supervisor Stephanie
(extension 300) is on the phone, and pick up calls that are ringing at her extension.
To configure this feature for Bob's Cisco SPA 508G:
Log in to the web configuration utility.
Click Admin Login.
Click advanced.
Click the Phone tab.
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