Transferring Calls - Cisco WIP320 User Manual

Using Basic Phone Functions

Transferring Calls

Transferring Calls

Cisco SPA300 and SPA500 Series IP Phones with Cisco Unified Communications UC320W
You can transfer a call to another extension or phone number.
Task
Transferring a call
without announcing it
Cisco SPA301
Cisco SPA501G
Other models
Transferring a call after
announcing it
Cisco SPA301
Instructions
1. During an active call, press
placed on hold, a second line is opened, and you
hear a dial tone.
2. Enter the extension or phone number for the third
party. For an outbound call, include the dialing
prefix required to get an outside line, as well as
any long-distance prefix required for your phone
service. (No dialing prefix is required on a shared
line.)
3. While the other phone is ringing, hang up.
1. During an active call, press
2. Enter the extension or phone number. For more
information, see Placing a Call, page
3. When the other phone begins to ring, press
again.
1. During an active call, press
The call is placed on hold and a new line is
opened to dial the number.
2. Enter the extension or phone number. For more
information, see Placing a Call, page
1. During an active call, press
placed on hold, a second line is opened, and you
hear a dial tone.
2. Enter the extension or phone number for the third
party. For external numbers, include the digit
required to get an outside line (except on shared
lines).
3. When the other party answers, announce the call,
and then hang up.
2
. The first call is
FLASH
.
31.
or .
Bxfer BlindXfer
31.
. The first call is
FLASH
39