Intermec 4400 User Manual page 248

4400 Bar Code Label Printer User's Manual
Error Message Problem
You are out of media, there is a jam in
paper fault
the paper path, or the printer cannot find
a label or index marker in the expected
place.
The printer is open or the ribbon access
paper path
door is not properly closed.
open
The four parameter errors are listed
PARAMETER
below. Press [CONTINUE] to clear the
error
alert.
Problem
8 Invalid start or stop characters.
11 Invalid data characters.
36 Invalid or undefined format or page
number.
38 Invalid or undefined field number.
The printhead is too cold to print
printhead cold
properly.
The printhead is too hot to print.
printhead hot
The temperature sensor for the printhead
printhead temp
is not working or is disconnected.
sensor fault
9-10
Solution
Open the printer and check the paper
path (refer to Chapter 4). Make sure the
Label Stock and Label Length parameters
are correct (refer to Chapter 5). Press
[FEED/RELOAD] to clear the alert.
Make sure the printer is closed, the
ribbon access door is installed correctly,
and the knob is in the horizontal
position. Press [FEED/RELOAD] to clear
the message.
Solution
Verify start and stop characters in the
label format.
Verify data characters in label format.
Verify that the page numbers are between
0 and 9 and the format numbers are
between 0 and 19.
Verify the field number in the label
format.
Wait for the printhead to heat up. At the
right temperature printing starts
automatically and the alert clears. If the
printer takes too long to heat up, contact
your Intermec representative.
Wait while the printhead cools. At the
right temperature, printing starts and the
alert clears. If the printer takes too long
to cool, or continues to overheat, contact
your Intermec representative.
The printer will continue to print, but
you cannot clear the alert. Contact your
Intermec representative.