Intermec PB51 User Manual
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Intermec PB51 User Manual

Mobile label and receipt printer
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PB 51
Mobile Label and Receipt Printer
User's
Guide

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Summary of Contents for Intermec PB51

  • Page 1 PB 51 Mobile Label and Receipt Printer User’s Guide...
  • Page 2 Intermec Technologies Corporation. Information and speci cations contained in this do cument are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation. © 2007-2008 by Intermec Technologies Corporation. A ll rights reserved.
  • Page 3 Description of Change 11/2008 These changes were made for the current release: Support for the ESC/P programming language. Addition of a radioless PB51 printer. Change to the Ready-to-Work indicator behavior. Addition of linerless media support. New icons for Bluetooth radio and addition of printhead lifted error message.
  • Page 4 PB51 Mobile Label and Receipt Printer User’s Guide...

  • Page 5: Table Of Contents

    Managing Power on the PB51........
  • Page 6 Troubleshooting the PB51........

  • Page 7: Before You Begin

    Global Services and Support Warranty Information To understand the warranty for your Intermec produc t, visit the Intermec web site at www.intermec.com and click Support > > Warranty .

  • Page 8: Web Support

    Web Support Visit the Intermec web site at www.intermec.com to download our current manuals (in PDF). To order printed versions of the Intermec manuals, contact your local Intermec representative or distributor. Visit the Intermec technical knowledge base (Knowledge Central) at intermec.custhelp.com to review technical information or to request technical support for your Intermec product.

  • Page 9: Who Should Read This Manual

    This guide provides you with information about the features of the PB51, and how to install, con gure, operate, maint ain, and troubleshoot it. Before you work with the PB51, you should be famili ar with your network and general networking terms, such as IP address. Related Documents This table contains a list of related Intermec docu ments and their part numbers.
  • Page 10 Before You Begin PB51 Mobile Label and Receipt Printer User’s Guide...

  • Page 11: Using The Pb51 Mobile Label And Receipt Printer

    Using the PB51 Mobile Label and Receipt Printer Use this chapter to familiarize yourself with the P B51 Mobile Label and Receipt Printers. In this chapter you will nd these sections: Learning About the PB51 Printer Using the Batteries Loading Media...

  • Page 12: Learning About The Pb51 Printer

    Chapter 1 — Using the PB50 Mobile Label and Receipt Printer Learning About the PB51 Printer The PB51 and PB50C are rugged direct thermal label and receipt printers designed for use with the CK31, 700 series , CK61, CN2B, CN3, and CN3e mobile computers as well as the SF51 and SR61 scanners.

  • Page 13: Identifying The Parts Of The Printer

    This manual contains information for using each type of printer rmware. The current rmware type and version display on th e PB51 screen when the printer is in Ready mode.

  • Page 14: Understanding The Control Panel

    The PB51 control panel contains four buttons, a liquid crystal display (LCD), and one LED indicator. Use the four buttons to navigate the menu system and perform functions on the PB51 print er. See the following tables to understand the buttons, the menu system, and what the LED means.
  • Page 15 Chapter 1 — Using the PB51 Mobile Label and Receipt Printer Understanding How to Use the PB51 Buttons (continued) Button Name Button Function Standby Press to put the printer in Standby mode. In Standb y (Power) mode, power to the radio, the display, and the backlight are turned o .

  • Page 16: Understanding The Printer Sounds

    Chapter 1 — Using the PB51 Mobile Label and Receipt Printer There is only one LED on the PB51 printer: the Read y-to-Work ™ indicator. Understanding the Ready-to-Work Indicator Indicator State Description O When the light is o , it can mean one of severa conditions: The printer is in Standby mode.

  • Page 17: Managing Power On The Pb51

    Use the Sleep Timer option to set the amount of tim e it takes for the PB51 to go to “sleep” if the printer is not printin g and you do not have any interaction with it. When the printer goes to “sleep,” it turns o the backlight and it dims the Ready-to-Work indicat or.

  • Page 18: Using The Batteries

    The PB51 uses a rechargeable 2200 mAh lithium-ion b attery (Model AB13) for power. You must fully charge the battery before you can use the PB51. A fully charged battery can last up to on e week without needing to be recharged when the printer is in Standby mode.

  • Page 19: Charging The Batteries

    Chapter 1 — Using the PB51 Mobile Label and Receipt Printer 3 Insert the edge of the battery under the lip of the PB51 and then push down until you hear the battery latch click. Charging the Batteries There are two ways to charge the PB51 battery: Connect AC power to the printer and charge the battery while it is in the PB51.

  • Page 20: Understanding The Battery Icons

    Never expose the battery to direct sunlight or temperatures over 40°C (104°F). Only charge the battery inside the PB51 using a pow er supply or in the 4-bay battery charger (Model AC18). Do not set the backlight to always on. The always o n setting disabled automatic power saving modes.

  • Page 21: Loading Media

    Loading Media You can use roll or fanfold receipt media with the PB51 printer. The PB51 ships with a small amount of media loaded and a test page printed to verify that the printer works. The PB51 supports self-strip printing applications.
  • Page 22 Chapter 1 — Using the PB51 Mobile Label and Receipt Printer 2 Press down on the media adjust guide and slide the two media supports apart. 3 Insert a roll of media and press the media adjust g uide until the roll is held rmly in place.
  • Page 23 Chapter 1 — Using the PB51 Mobile Label and Receipt Printer 5 Close the media cover until it latches. The printer emits the hardware sound to tell you that the media door closed correctly. 6 Press down on the self-strip door to make sure the media cover is completely latched.
  • Page 24 Chapter 1 — Using the PB51 Mobile Label and Receipt Printer To load media for self-strip printing 1 Complete Steps 1 through 4 in the previous procedur e. 2 Open the self-strip door in the media cover. Self-strip door Self-strip bar 3 Remove a label from the roll of media so that you a re left with several inches of label liner.

  • Page 25: Printing A Testprint

    7 Press to print the Con g testprint of your choice . To print a testprint with a PB51 loaded with Finger print rmware 1 Press the Setup button. 2 Press until you reach Print Defs .
  • Page 26 Chapter 1 — Using the PB51 Mobile Label and Receipt Printer PB51 Mobile Label and Receipt Printer User’s Guide...

  • Page 27: Con Guring The Pb51

    Con guring the PB51 In this chapter you will nd these sections: Con guring the PB51 Establishing Communications With a Host Upgrading the Firmware Downloading Fonts and Graphics...

  • Page 28: Con Guring The Pb51

    Fingerprint Setup Menus” on page 57 Understanding the Display Modes The PB51 has six display modes to help you e ectiv ely interact with the printer: Ready, Information, Paused, Setup, Err or, and Test. Use the following sections to understand the di erent printer modes.

  • Page 29: Understanding Pause Mode

    Understanding Setup Mode Use Setup mode to change the settings on the printer. Sample Setup Mode Screen To enter or exit Setup mode Press the Setup button. PB51 Mobile Label and Receipt Printer User’s Guide...

  • Page 30: Understanding Error Mode

    DOOR OP EN. Other error messages do not appear until you press the Info button. If there is more than one error at a given time, the errors display in the order that they occurred. PB51 Mobile Label and Receipt Printer User’s Guide...

  • Page 31: Understanding Test Mode

    4 Press Feed to exit Dump mode. After you exit Dump mode, the printer returns to Re ady mode. For more information on Dump mode, see “Troubleshooting Communication Problems” on page 46 PB51 Mobile Label and Receipt Printer User’s Guide...
  • Page 32 Test Labels This option allows you to print test labels one at a time. Press to print the next label. PB51 Mobile Label and Receipt Printer User’s Guide...

  • Page 33: Changing Con Guration Settings

    “Understanding Setup Mode” on page The top levels of the Setup menu are organized in a one-way loop. Each level has several sub-levels. Note: The ESC/P printer does not have a Setup menu. PB51 Mobile Label and Receipt Printer User’s Guide...
  • Page 34 The Main Levels of the Setup Menu in Fingerprint Starting point SETUP: SETUP: SETUP: SER-COM NETWORK DISPLAY SETUP: SETUP: BATTERY TEST/SERVICE SETUP: SETUP: CONFIGURATION MEDIA The Main Levels of the Setup Menu in IPL PB51 Mobile Label and Receipt Printer User’s Guide...

  • Page 35: Changing Con Guration Settings From Printset

    PrintSet Version 4.2 (or higher) is a printer con guration tool that you can download from the Intermec web site. PrintS et can communicate with your printer through a serial cabl e or a network connection. It works on all PCs running Windows 98 (or later).

  • Page 36: Changing Con Guration Settings From The Printer Home Page

    Changing Con guration Settings From the Printer Home Page If you have an 802.11 radio in your PB51 printer an d it is connected to the network, you can use your web browser to open the printer home page and make con guration changes. To connect to a wireless network, follow the procedure in “Setting Up 802.11 Radio...

  • Page 37: Establishing Communications With A Host

    Chapter 2 — Con guring the PB51 Establishing Communications With a Host The PB51 must establish communications with a host that will send the data for the printer to print. The PB51 provide s four ways to communicate with a host: Bluetooth radio communications 802.11 b/g radio communications...

  • Page 38: Setting Up 802.11 Radio Communications

    Setting Up 802.11 Radio Communications The PB51 can have an internal 802.11 b/g radio to t ransfer and receive data using wireless communications. This manual assumes that you have already set up your wireless communications network including your access points.
  • Page 39 TTLS, and LEAP. For LEAP authentication, the PB51 s upports Open EAP, but does not support Network EAP. To set up the PB51 to work in your wireless network , you will need: Serial cable (P/N 075497-001) Host PC running Windows or Linux...
  • Page 40 The printer can accept .pfx, .pem, and .der certi cates. 7 Verify that the PB51 is connected to the access point and make sure it has an IP address allocated to it. Understanding the 802.11 Radio Icons...

  • Page 41: Con Guring Wireless Printing Using Ipl

    You can download both documents from the Intermec web site at www.intermec.com Con guring Wireless Printing Using IPL Use the following procedures to con gure your PB51 with IPL for wireless printing. To con gure the printer to use WEP authentication...
  • Page 42 8 and 64 characters. 3 Send the following command to activate the settings: <STX><SI>ws,ACTIVE,1<ETX> To con gure the PB51 to use WPA or WPA2 Enterprise mode 1 Send the following commands to login as an admin an d set the SSID: <STX><ESC>.x,su -p pass admin<ETX>...

  • Page 43: Con Guring Wireless Printing Using Fingerprint

    You may need to send the following command several times for the wireless station to connect: <STX><SI>ws,ACTIVE,1<ETX> Con guring Wireless Printing Using Fingerprint Use the following procedures to con gure your PB51 with Fingerprint for wireless printing. PB51 Mobile Label and Receipt Printer User’s Guide...
  • Page 44 "wlan","uart1:" where xxxxxxxxxx is a value between 8 and 64 characters. To con gure the PB51 to use WPA or WPA2 Enterprise mode 1 Send the following commands to login as an admin an d set the SSID:...
  • Page 45 Send the following commands to set a common name for server 1 and server 2: setup "8021x",".SERVER_CN1"," xxxxxxxxxx" setup "8021x",".SERVER_CN2"," xxxxxxxxxx" PB51 Mobile Label and Receipt Printer User’s Guide...

  • Page 46: Setting Up Usb Communications

    Setting Up Serial Communications Use a serial cable (P/N 075497-001) to connect the PB51 to a PC or a mobile computer. For the mobile computer, you may n eed to purchase a serial adapter. For more information, co ntact your local Intermec sales representative.

  • Page 47: Upgrading The Firmware

    Chapter 2 — Con guring the PB51 To connect the PB51 to a PC or mobile computer 1 Connect the 8-pin circular DIN connector to the ser ial port on the PB51. 2 Connect the other end of the serial cable to a serial port on the back of your PC or to a serial adapter on your mobi le computer.
  • Page 48 Chapter 2 — Con guring the PB51 You have options for upgrading the rmware based on whether your PB51 has a Bluetooth radio, an 802.11 b/g radio, or no radio. Use one of the following procedures to upgrade your printer rmware. Your printer should reboot after you nish upgrading th e rmware.

  • Page 49: Downloading Fonts And Graphics

    The easiest way to download fonts and graphics is to use the free Intermec printer application called PrintSet. You c an download PrintSet from the downloads page for the PB51 print er on the Intermec web site at . Follow the procedures in www.intermec.com...
  • Page 50 Chapter 2 — Con guring the PB51 PB51 Mobile Label and Receipt Printer User’s Guide...

  • Page 51: Troubleshooting And Maintaining The Pb51

    Troubleshooting and Maintaining the PB51 Use this chapter to solve problems you may encounter while using the PB51. You will also nd information on b ooting the printer and routine maintenance. In this chapter, you will nd these sections: Troubleshooting the PB51...

  • Page 52: Troubleshooting The Pb51

    Understanding Error Messages Use the following tables to troubleshoot some common error message you may see display on PB51 screen. Some of the error messages are speci c to the type of rmware you have loaded on your PB51. PB51 Mobile Label and Receipt Printer User’s Guide...
  • Page 53 IP con guration The printer is trying to acquire an IP address error from the network. Wait for the printer to complete the task before taking any action. IP link error No network connection. PB51 Mobile Label and Receipt Printer User’s Guide...

  • Page 54: Troubleshooting Printer Problems And Finding Soluti Ons

    “Cleaning the Printer” on page 48 The printout is not in Check for errors in the software application. the desired position. Make sure the label gap sensor and platen roller are clean. PB51 Mobile Label and Receipt Printer User’s Guide...
  • Page 55 The battery charge is Check the battery date. If the battery is a few not lasting as long as it years old, the shortened life may be due to should. normal aging. Replace the battery. PB51 Mobile Label and Receipt Printer User’s Guide...

  • Page 56: Troubleshooting Communication Problems

    While the printer is receiving data, the Ready-to-W ork indicator blinks. After a half of a second, if no more charac ters have been received, the printer times out. The program consid ers the transmission terminated and prints out a label. PB51 Mobile Label and Receipt Printer User’s Guide...

  • Page 57: Using Dump Mode In Ipl

    The printer feeds out several labels (or inches of media), prints the test labels, and then enters Dump mode. To exit Dump mode using the control panel buttons Press the Feed button. PB51 Mobile Label and Receipt Printer User’s Guide...

  • Page 58: Cold Booting The Pb51

    Chapter 3 — Troubleshooting and Maintaining the PB5 1 Cold Booting the PB51 You rarely need to cold boot the PB51 printer, unle ss you are upgrading the rmware. If your printer occasionall y locks up, you will want to cold boot it. A cold boot reinitializes the 802.11 radio and clears the working memory.
  • Page 59 Clean with a water-dampened As needed. cloth. Interior Brush or air blow. Make sure the After every ve rolls of paper sensor is free of dust. media or more often if necessary. PB51 Mobile Label and Receipt Printer User’s Guide...
  • Page 60 Chapter 3 — Troubleshooting and Maintaining the PB5 1 PB51 Mobile Label and Receipt Printer User’s Guide...
  • Page 61 Specifications...

  • Page 62: Speci Cations

    16 MB Flash: 64 MB Print Speed and Resolution Print speed: 4 ips (100 mm/s) Resolution: 203 dpi (8 dots/mm) Print Technology Printhead: Direct thermal Maximum print width: 108 mm (4.25 in) PB51 Mobile Label and Recept Printer User’s Guide...
  • Page 63 Receipt roll stock media has an end of roll indicat or. The end of roll indicator is a red marking (on last 3 feet of roll) on the thermally sensitive side of the paper. PB51 Mobile Label and Recept Printer User’s Guide...
  • Page 64 Intermec recommends that you test the media in your application. Supported Media The PB51 printer supports direct thermal label, tag , and receipt media. Both North American and European label media are supported in multiple label lengths. Receipt media is supported in both a top coated and an uncoated paper in continuous roll stock only.

  • Page 65: Accessories For The Pb51

    AV8 Vehicle Cradle Use the vehicle cradle to attach the PB51 to a truck or forklift. You will need the forklift power supply kit to connect your vehicle power to the PB51.
  • Page 66 Chapter A — Speci cations Cart Dock Use the cart dock to easily attach the PB51 to a mo vable cart or a at surface. Forklift Power Supply Kit Use the forklift power supply kit to connect the PB 50 and vehicle cradle to a truck or forklift.

  • Page 67: Ipl And Fingerprint Setup Menus

    IPL and Fingerprint Setup Menus...

  • Page 68: Ipl Setup Menu

    FORM ADJ DOTS FORM ADJ DOTS LBL REST POINT SENSITIVITY MEDIA TYPE DARKNESS MODE DOTS DOTS CONFIGURATION PWRUP PRINT SPEED EMULATION CALIBRATION POWER LOW BATTERY SLEEP TIMER STANDBY TIMER DISPLAY ORIENTATION CONTRAST PB51 Mobile Label and Receipt Printer User’s Guide...

  • Page 69: Fingerprint Setup Menu

    STRIP PRINT DEFS LSS TEST CLIP DEFAULT HEAD RESIST TESTPRINT PRINT SPEED LTS VALUE LESS AUTO POWER LTS ADJUST LSS MANUAL LOW BATTERY SLEEP TIMER STANDBY TIMER LTS TEST DISPLAY ORIENTATION CONTRAST PB51 Mobile Label and Receipt Printer User’s Guide...
  • Page 70 Chapter B — IPL and Fingerprint Setup Menus PB51 Mobile Label and Receipt Printer User’s Guide...
  • Page 72 Worldwide Headquarters 6001 36th Avenue West Everett, Washington 98203 U.S.A. tel 425.348.2600 fax 425.355.9551 www.intermec.com © 2008 Intermec Technologies Corporation. All rights reserved. PB51 Mobile Label and Receipt Printer User’s Guide...

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