Pre-Upgrade Administration [From G3V4Vs/R5Vs/R6Vs] - Avaya MCC1 Installation And Upgrades

Table 5: RFA Helpdesk contact numbers
Where
EMEA
APAC RTAC
CALA
•
Mexico TAC
•
Brazil TAC
•
Columbia TAC
•
Argentina TAC
•
Mexico Call Receipt
Return to Task List
Pre-upgrade administration [from
G3V4vs/R5vs/R6vs]
Return to Task List
You must make the administration changes prior to the upgrade.
1
Remove Print Messages Feature Access Code
Remove the value from the Print Messages Access Code field on the Feature Access Code
(FAC) form. This feature access code allows users to print undelivered messages without having to call
the message center.
2
Remove print-msgs buttons
If any of the Button Assignments are administered as print-msgs (print messages) on the Station and
Attendant forms, remove these buttons.
3
Remove MSA node names
Remove all MSA node names from the MSA Names field on the Audix-MSA Node Names form.
4
Remove MSA processor channels
If the Appl. field on the Processor Channel Assignment form is
•
msaamwl
•
msaclk
•
msahlwc
SI Installation and Upgrades
June 2004
G3V4vs/R5vs/R6vs to Avaya Communication Manager
Task List: DEFINITY vs to Avaya Communication Manager
Phone
Who number/URL
Direct and Business +31-70-414-8720
Partners
or
http://www.avayane
twork.com
Direct and Business +65-6872-8686
Partners
Direct and Business
Partners
+525-278-7878
+5511-5185-6655
+571-616-6077
+5411-4114-4440
+1-720-444-9998
Prompt or
selection
Prompt 3
Select GSO;
select EMEA
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