Avaya G860 Configuring Manual
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Avaya G860 Configuring Manual

Avaya G860 Configuring Manual

To provide connectivity between the public switched telephone network (pstn) and the avaya meeting exchange enterprise s6800 conferencing server directly and via avaya sip enablement services – issue 1.0
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Avaya Solution & Interoperability Test Lab
Configuring the Avaya G860 Media Gateway to provide
Connectivity between the Public Switched Telephone
Network (PSTN) and the Avaya Meeting Exchange
Enterprise S6800 Conferencing Server directly and via
Avaya SIP Enablement Services – Issue 1.0
These Application Notes describe a compliance tested solution comprised of the Avaya
Meeting Exchange Enterprise S6800 Conferencing Server communicating directly with
the Avaya G860 Media Gateway and via Avaya SIP Enablement Services (SES). The
Avaya G860 Media Gateway is utilized to enable connectivity between the Avaya
Meeting Exchange Enterprise S6800 Conferencing Server (MX) and the PSTN. This
configuration provides a rich set of conferencing options available on the Avaya
Meeting Exchange Enterprise S6800 Conferencing Server to participants associated
with the PSTN.
Testing was conducted via the Internal Interoperability Program at the Avaya Solution
and Interoperability Test Lab.
RJ; Reviewed:
SPOC 3/23/2009
Abstract
Solution & Interoperability Test Lab Application Notes
©2009 Avaya Inc. All Rights Reserved.
1 of 71
MXS6800SES-G860

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Summary of Contents for Avaya G860

  • Page 1 These Application Notes describe a compliance tested solution comprised of the Avaya Meeting Exchange Enterprise S6800 Conferencing Server communicating directly with the Avaya G860 Media Gateway and via Avaya SIP Enablement Services (SES). The Avaya G860 Media Gateway is utilized to enable connectivity between the Avaya Meeting Exchange Enterprise S6800 Conferencing Server (MX) and the PSTN.

  • Page 2: Table Of Contents

    3.6. Configure the Avaya SIP Enablement Services (SES) ......31 4. Configure the Avaya G860 Media Gateway ............33 4.1. Configure the Avaya G860 Media Gateway Properties ......35 4.2. Configure the TP6310 Board ................. 36 4.3. Configure DS3/DS1 Trunking................ 40 4.4.

  • Page 3: Introduction

    These Application Notes describe a compliance tested solution comprised of the Avaya Meeting Exchange Enterprise S6800 Conferencing Server (MX), Avaya SIP Enablement Services (SES) and the Avaya G860 Media Gateway. The Avaya G860 Media Gateway is utilized to enable connectivity between the Avaya Meeting Exchange Enterprise S6800 Conferencing Server and the PSTN.

  • Page 4: Avaya Meeting Exchange Enterprise S6800 Conferencing Server

    Services host mapping (Green Line) • RTP/UDP between the Avaya G860 Media Gateway and the RadiSys CMS-9000 Media Server (Blue line) 1.1. Avaya Meeting Exchange Enterprise S6800 Conferencing Server The Avaya Meeting Exchange Enterprise S6800 Conferencing Server comprises Avaya Meeting Exchange Enterprise S6800 Application Server for signalling and the RadiSys CMS 9000 Media Gateway for media processing.

  • Page 5: Avaya G860 Media Gateway

    DS1 facilities. The Avaya G860 Media Gateway is a carrier class product that supports up to 8000 channels of SIP VoIP telephony. It uses N+1 redundancy of media gateway, Ethernet switch, shelf controller, and power supply modules to achieve high availability in mission critical applications.

  • Page 6: Configure The Avaya Meeting Exchange Enterprise S6800 Conferencing Server

    S6800 Conferencing Server This section describes the steps for configuring the Avaya Meeting Exchange Enterprise S6800 Conferencing Server to interoperate with the PSTN via the Avaya G860 Media Gateway. (see Figure 1). 3.1. Configure the Avaya Meeting Exchange Enterprise S6800...
  • Page 7 SIP User Agent(s) connecting to the Avaya Meeting Exchange S6800 Application Server, e.g., the Avaya G860 Media Gateway. This setting is necessary to enable Dial-Out from the Avaya Meeting Exchange Enterprise S6800 Application Server to the PSTN via the Avaya G860 Media Gateway.
  • Page 8 Application Server to the PSTN via the Avaya G860 Media Gateway, edit the telnumToUri.tab file as follows: o Edit /usr/ipcb/config/telnumToUri.tab file with a text editor, o Add a line to the file to route outbound calls from the Avaya Meeting Exchange S6200 Server to the Avaya G860 Media Gateway: sip:$1@10.1.2.63:5061;transport=tls G860...
  • Page 9 Step Description 3.1.4 To configure the Avaya Meeting Exchange Enterprise S6800 Application Server to utilize MPC resources on the RadiSys CMS-9000 Media Server, edit the processTable.cfg file as follows: o Edit the /usr/ipcb/config/processTable.cfg file with a text editor o Add an ipAddress for each corresponding procces name in this file.

  • Page 10: Configure The Radisys Cms-9000 Media Server

    3.2. Configure the RadiSys CMS-9000 Media Server The following steps describe the administrative procedures for configuring the RadiSys CMS-9000 Media Server to enable collaboration with the Avaya Meeting Exchange Enterprise S6800 Application Server. See Section 8 for additional information regarding configuring the RadiSys CMS-9000 Media Server.
  • Page 11 From the RS-232 Interface login screen that is displayed, log in to the RadiSys CMS-9000 Media Server craft interface with the appropriate credentials. RJ; Reviewed: Solution & Interoperability Test Lab Application Notes 11 of 71 SPOC 3/23/2009 ©2009 Avaya Inc. All Rights Reserved. MXS6800SES-G860...
  • Page 12 Step Description 3.2.3 From the RS-232 Interface Main Menu screen that is displayed, select Network Settings and press <Enter>. RJ; Reviewed: Solution & Interoperability Test Lab Application Notes 12 of 71 SPOC 3/23/2009 ©2009 Avaya Inc. All Rights Reserved. MXS6800SES-G860...
  • Page 13 • Save the settings by using <Tab> to navigate down to Save and Quit and press <Enter>. RJ; Reviewed: Solution & Interoperability Test Lab Application Notes 13 of 71 SPOC 3/23/2009 ©2009 Avaya Inc. All Rights Reserved. MXS6800SES-G860...
  • Page 14 [Not Shown] Use the <Tab> key to toggle to the YES option and press <Enter>. • The media server restarts and the network settings are enabled. RJ; Reviewed: Solution & Interoperability Test Lab Application Notes 14 of 71 SPOC 3/23/2009 ©2009 Avaya Inc. All Rights Reserved. MXS6800SES-G860...
  • Page 15 RadiSys CMS-9000 Media Server > • Log in to the RadiSys CMS-9000 Media Server with the appropriate credentials. RJ; Reviewed: Solution & Interoperability Test Lab Application Notes 15 of 71 SPOC 3/23/2009 ©2009 Avaya Inc. All Rights Reserved. MXS6800SES-G860...
  • Page 16 • Click Execute. Note: Audio Codecs in the Audio Codec List are prioritized from First codec to Eleventh codec. RJ; Reviewed: Solution & Interoperability Test Lab Application Notes 16 of 71 SPOC 3/23/2009 ©2009 Avaya Inc. All Rights Reserved. MXS6800SES-G860...
  • Page 17 Select the Slot Number for the MPC. For these Application Notes, the MPC was placed in Slot number 2. RJ; Reviewed: Solution & Interoperability Test Lab Application Notes 17 of 71 SPOC 3/23/2009 ©2009 Avaya Inc. All Rights Reserved. MXS6800SES-G860...
  • Page 18 Note: Configure each MPC on the RadiSys CMS-9000 Media Server. For these Application Notes, there is only one MPC. RJ; Reviewed: Solution & Interoperability Test Lab Application Notes 18 of 71 SPOC 3/23/2009 ©2009 Avaya Inc. All Rights Reserved. MXS6800SES-G860...

  • Page 19: Network File System

    System (NFS) sharing between the Avaya Meeting Exchange Enterprise S6800 Application Server and the RadiSys CMS-9000 Media Server. In this configuration, the Avaya Meeting Exchange Enterprise S6800 Application Server will function as the NFS server. This will allow playback of audio conference(s) recorded on the RadiSys CMS- 9000 Media Server from the Avaya Meeting Exchange Enterprise S6800 Application Server.
  • Page 20 • Edit the mediaServerInterface.cfg file with a text editor, e.g., vi. • Add a line to the file to assign the Avaya Meeting Exchange Enterprise S6800 Application Server as the NFS server: o NFSServerIPAddress=192.168.36.12 Where 192.168.36.12 is the IP address assigned to the Avaya Meeting Exchange Enterprise S6800 Application Server.
  • Page 21 RadiSys CMS-9000 Media Server MPC in slot 2: • /var/ duqampc102(rw,async,no_root_squash) 3.3.5 Reboot the Avaya Meeting Exchange Enterprise S6800 Application Server for changes to take effect. Note: Rebooting the Avaya Meeting Exchange Enterprise S6800 Application Server is service impacting.

  • Page 22: Configure Nfs On The Radisys Cms-9000 Media Server

    Select the Slot Number for the MPC to administer settings for NFS. For these Application Notes, the MPC was placed in Slot number 2. RJ; Reviewed: Solution & Interoperability Test Lab Application Notes 22 of 71 SPOC 3/23/2009 ©2009 Avaya Inc. All Rights Reserved. MXS6800SES-G860...
  • Page 23 Note: Configure NFS for each MPC on the RadiSys CMS-9000 Media Server. For these Application Notes, there is only one MPC. RJ; Reviewed: Solution & Interoperability Test Lab Application Notes 23 of 71 SPOC 3/23/2009 ©2009 Avaya Inc. All Rights Reserved. MXS6800SES-G860...
  • Page 24 MPC would not be service impacting, as all traffic on the MPC being reset would fail over to an active MPC. RJ; Reviewed: Solution & Interoperability Test Lab Application Notes 24 of 71 SPOC 3/23/2009 ©2009 Avaya Inc. All Rights Reserved. MXS6800SES-G860...

  • Page 25: Cbutil Utility

    3.4. CBUTIL Utility The following steps provide examples of how to provision Scan Flow(Scheduled and Demand) conference call functions by utilizing the cbutil utility on the Avaya Meeting Exchange Enterprise S6800 Application Server. Step Description 3.4.1 To map DNIS entries, run the cbutil utility on MX as follows: •...

  • Page 26: Bridge Talk

    Dial-In and Dial-Out access to audio conferencing for endpoints on the PSTN. Note: If any of the features displayed in the Avaya Bridge Talk screen captures are not present, contact an authorized Avaya sales representative to make the appropriate changes.
  • Page 27 3.5.2 Provision a dial list that is utilized for Dial-Out (e.g., Blast dial and Fast Dial) from the Avaya Meeting Exchange Enterprise S6800 Application Server. • From the Avaya Bridge Talk Menu Bar, click Fast Dial New. RJ; Reviewed: Solution & Interoperability Test Lab Application Notes...
  • Page 28 Moderator box. • When finished, click on the Save button on the bottom of the screen. RJ; Reviewed: Solution & Interoperability Test Lab Application Notes 28 of 71 SPOC 3/23/2009 ©2009 Avaya Inc. All Rights Reserved. MXS6800SES-G860...
  • Page 29 Step Description 3.5.4 Provision a conference with Auto Blast enabled. • From the Avaya Bridge Talk Menu Bar, click View Conference Scheduler. 3.5.5 From the Conference Scheduler window that is displayed, click File Schedule Conference. RJ; Reviewed: Solution & Interoperability Test Lab Application Notes...
  • Page 30 Select button. • When finished, click on the Save button on the bottom of the screen. RJ; Reviewed: Solution & Interoperability Test Lab Application Notes 30 of 71 SPOC 3/23/2009 ©2009 Avaya Inc. All Rights Reserved. MXS6800SES-G860...

  • Page 31: Configure The Avaya Sip Enablement Services (Ses)

    3.6. Configure the Avaya SIP Enablement Services (SES) The following steps describe the administrative procedures for configuring the Avaya SIP Enablement Services to enable collaboration with the Avaya Meeting Exchange Enterprise S6800 Conferencing Server and Avaya G860 Media Gateway using host mapping.
  • Page 32 Step Description 3.6.2 Add the Avaya Meeting Exchange Enterprise S6800 Application Server and Avaya G860 Media Gateway as Trusted Hosts. RJ; Reviewed: Solution & Interoperability Test Lab Application Notes 32 of 71 SPOC 3/23/2009 ©2009 Avaya Inc. All Rights Reserved.

  • Page 33: Configure The Avaya G860 Media Gateway

    Services (see Figure 1). Configuration is performed using the EMS client GUI-based provisioning system, which is supported by the Microsoft Operating System. It is assumed that the Avaya G860 Media Gateway, EMS server, and EMS client have already been installed.
  • Page 34 From the main GUI provisioning screen that is displayed, locate the Regions List pane where logical/geographical regions are presented. Double-click on the appropriate row entry. Note: Media gateways, including Avaya G860 Media Gateway reside in logical/geographical regions. The icon shown on the right side of the screen can be clicked recursively to navigate from this screen or any successive screen back to a previous screen.

  • Page 35: Configure The Avaya G860 Media Gateway Properties

    Step Description 4.1.1 From the media gateway list in the MGs List pane that is displayed: • Select the entry corresponding to the Avaya G860 Media Gateway to be configured. • Click on Properties. RJ; Reviewed: Solution & Interoperability Test Lab Application Notes...

  • Page 36: Configure The Tp6310 Board

    [Not Shown] To confirm Lock, click Yes in the confirmation window that is displayed. Note: If there is a single TP6310 board in the Avaya G860 Media Gateway, locking this board removes it from service and is service impacting. RJ; Reviewed: Solution &...
  • Page 37 Note: A locked board is indicated by a blue “locking pin” on its right hand side (see slot 9). • Select the Properties link. RJ; Reviewed: Solution & Interoperability Test Lab Application Notes 37 of 71 SPOC 3/23/2009 ©2009 Avaya Inc. All Rights Reserved. MXS6800SES-G860...
  • Page 38 Select pstn for the None Mode Clk Source. • Remaining fields are default settings. • Click on Apply and then Close. RJ; Reviewed: Solution & Interoperability Test Lab Application Notes 38 of 71 SPOC 3/23/2009 ©2009 Avaya Inc. All Rights Reserved. MXS6800SES-G860...
  • Page 39 • Remaining fields are default settings. • Click on Apply and then Close. RJ; Reviewed: Solution & Interoperability Test Lab Application Notes 39 of 71 SPOC 3/23/2009 ©2009 Avaya Inc. All Rights Reserved. MXS6800SES-G860...

  • Page 40: Configure Ds3/Ds1 Trunking

    4.3. Configure DS3/DS1 Trunking The following steps describe the administrative procedures for configuring the DS3 and constituent DS1 trunking between the Avaya G860 Media Gateway and the PSTN. • Configuring DS3 and DS1 Step Description 4.3.1 Administer settings for a DS3 trunk to enable connectivity to the PSTN as follows: •...
  • Page 41 From the DS1 Carriers List pane that is displayed, provision a DS1 on this DS3 interface by double-clicking on its entry in the list. RJ; Reviewed: Solution & Interoperability Test Lab Application Notes 41 of 71 SPOC 3/23/2009 ©2009 Avaya Inc. All Rights Reserved. MXS6800SES-G860...
  • Page 42 Note: Obtain configuration details regarding the setting required for this connection to the PSTN from the service provider. The entries for this trunk correspond to a T1 PRI connection between the Avaya G860 Media Gateway and the PSTN. RJ; Reviewed: Solution &...
  • Page 43 From the DS1 Carriers List pane that is displayed, provision the third DS1 on this DS3 interface by double-clicking on its entry in the list. RJ; Reviewed: Solution & Interoperability Test Lab Application Notes 43 of 71 SPOC 3/23/2009 ©2009 Avaya Inc. All Rights Reserved. MXS6800SES-G860...
  • Page 44 Note: Obtain configuration details regarding the setting required for this connection to the PSTN from the service provider. The entries for this trunk correspond to a T1 ISDN-PRI connection between the Avaya G860 Media Gateway and the PSTN. • Click on Apply.
  • Page 45 Note: The Profile Management pane can be used to define a configuration profile that can be applied to many DS1 interfaces, saving configuration steps. RJ; Reviewed: Solution & Interoperability Test Lab Application Notes 45 of 71 SPOC 3/23/2009 ©2009 Avaya Inc. All Rights Reserved. MXS6800SES-G860...
  • Page 46 Apply the DS1 configuration to the fourth DS1 on this DS3. The resultant DS1 Carriers List is shown below. RJ; Reviewed: Solution & Interoperability Test Lab Application Notes 46 of 71 SPOC 3/23/2009 ©2009 Avaya Inc. All Rights Reserved. MXS6800SES-G860...

  • Page 47: Configure Sip And T1 Trunking

    4.4. Configure SIP and T1 Trunking The following steps describe the administrative procedures for configuring SIP and T1 trunking between the Avaya G860 Media Gateway and the Avaya Meeting Exchange S6800 Application Server. • Configuring Transport Protocol/Codecs between Avaya G860 Media...
  • Page 48 From the General Settings pane, in the SIP Protocol Definitions window that is displayed, administer settings to enable SIP connectivity with the Avaya Meeting Exchange Enterprise S6800 Application Server as follows: • Set the SIP Destination Port and Transport Type to enable SIP-...
  • Page 49 4.4.4 Click on the Coders tab, under SIP Protocol to administer the codec preferences for this SIP trunk between the Avaya G860 Media Gateway and the Avaya Meeting Exchange S6800 Application Server. From the Sip Coder List pane that is displayed, click on the icon to add codec(s), ordered sequentially from most to least preferred.

  • Page 50: Configure B-Channels

    Configuring Trunk Groups • Adding PRI trunk Group Step Description 4.5.1 Administer settings to assign profiles to the Avaya G860 Media Gateway’s T1 B- channels as follows: • Click on the Trunk Groups tab. • Click on the Trunk Group tab.
  • Page 51 Step Description 4.5.2 Administer settings for ISDN-PRI trunking between the Avaya G860 Media Gateway and the PSTN with the following parameters: • Enter All Trunks in the Name field. • Set the Trunk Group ID to 2. • Set the First Trunk ID to 1 (first T1 in the first T3) and the Last Trunk ID to 28;...
  • Page 52 46 B-channels spread over two physical DS1 connections between the Avaya G860 Media Gateway and the PSTN. Thus, if one DS1 goes out of service, service will not be impacted for call origination from the Avaya G860 Media Gateway.

  • Page 53: Administer Call Routing Rules

    IP address or with an FQDN (Fully Qualified Domain Name). When a call is routed through the Avaya G860 Media Gateway, the called and calling numbers are compared to the list of prefixes on the IP Routing Table (up to 50 prefixes can be configured).
  • Page 54 Avaya Meeting Exchange Enterprise S6800 Conferencing Server from the PSTN. • Enter the IP address of the Avaya Meeting Exchange Enterprise S6800 Conferencing Server in the Dest Address field. • Click on Apply and then Close.
  • Page 55 Avaya Meeting Exchange Enterprise S6800 Conferencing Server from the PSTN. • Enter the IP address of the Avaya SES Server in the Dest Address field. • Click on Apply and then Close. RJ; Reviewed: Solution &...
  • Page 56 • Source phone prefix. • Source IP address. The call is then sent to the Avaya G860 Media Gateway channels assigned to that trunk group. The specific channel, within a trunk group, that is assigned to accept the call is determined according to the trunk group’s channel selection mode which is defined in the provisioned Trunk Group Settings Table.
  • Page 57 • Enter an * in the Source Phone Prefix and Source Address fields to allow routing for any party dialling-out from the Avaya Meeting Exchange Enterprise S6800 Conferencing Server to the PSTN. • Enter the Trunk Group ID for the PRI trunk group provisioned in the Trunk Group ID field.
  • Page 58 Note: The TP6310 board will reset and return to service after several minutes. The Alarm Browser pane at the bottom of the window will indicate the status of the board. RJ; Reviewed: Solution & Interoperability Test Lab Application Notes 58 of 71 SPOC 3/23/2009 ©2009 Avaya Inc. All Rights Reserved. MXS6800SES-G860...

  • Page 59: Configuring In-Band Dtmf And Rfc2833 (Out-Of-Band) In The Avaya G860 Media Gateway

    4.7 Configuring In-band DTMF and RFC2833 (Out-Of-band) in the Avaya G860 Media Gateway The following steps describe the configuration of In-Band DTMF and RFC2833 (Out-Of- Band) in the Avaya G860 Media gateway. • Board 9 DTMF settings Step Description 4.7.1 Board9->Protocol Settings->DTMF Settings Configuring In Band DTMF •...

  • Page 60: Installing And Configuring Avaya Signed Tls Certificates On The Avaya G860 Media Gateway

    4.8 Installing and Configuring Avaya Signed TLS Certificates on the Avaya G860 Media Gateway Installing and Configuring TLS certificates on the Avaya G860 Media gateway enables it to communicate with Avaya SIP Enablement Services and Avaya Meeting Exchange Enterprise S6800 Application Server using TLS •...
  • Page 61 Step Description To Configure the files on Avaya G860 Media Gateway • Click on the MG Status->Properties button and select MG Security Settings as displayed. • Configure the certificates as show below. Press Apply. • Connect to the Active SC board via telnet, SSH or RS-232 console.

  • Page 62: Interoperability Compliance Testing

    5. Interoperability Compliance Testing 5.1. General Test Approach The general test approach was to place calls between the Avaya Meeting Exchange Enterprise S6200 Application Server and the PSTN directly via the Avaya G860 Media Gateway and via Avaya SES utilizing the network configuration displayed in Figure 1.

  • Page 63: Verification Steps

    RadiSys CMS-9000 Media Server and the TP6310 board on the Avaya G860 Media Gateway • Verify that the DS3 and DS1 trunks are up on the Avaya G860 Media Gateway by verifying the icons for those entries on the Trunk & Channel Status screen are green •...
  • Page 64 Step Description Verify SIP connectivity between the Avaya Meeting Exchange Enterprise S6800 Application Server and the RadiSys CMS-9000 Media Server. Verify that the NFS server is mounted on the RadiSys CMS-9000 Media Server MPC sample configuration as follows: • Telnet to the RadiSys SCC console (192.168.36.14) and log in to access the SCC CLI with the appropriate credentials.
  • Page 65 G860 Media Gateway implies a bi-directional audio path, e.g., layer-3 connectivity in one direction may imply one-way audio. Verify bi-directional layer-3 connectivity between the MPC in slot 2 on the RadiSys CMS-9000 Media Server and the TP6310 board on the Avaya G860 Media Gateway as follows: •...

  • Page 66: Verify Call Routing

    Select the Slot Number for the MPC. For these Application Notes, the MPC was placed in Slot number 2. • Click Execute. RJ; Reviewed: Solution & Interoperability Test Lab Application Notes 66 of 71 SPOC 3/23/2009 ©2009 Avaya Inc. All Rights Reserved. MXS6800SES-G860...
  • Page 67 6.1.2 From the Show Real-Time Statistics screen that is displayed, note that the number of Ports Created for the MPC in slot 2 is 24. RJ; Reviewed: Solution & Interoperability Test Lab Application Notes 67 of 71 SPOC 3/23/2009 ©2009 Avaya Inc. All Rights Reserved. MXS6800SES-G860...
  • Page 68 6.1.3 Verify end to end signalling/media connectivity between the Avaya Meeting Exchange Enterprise S6800 Conferencing Server and the PSTN via the Avaya G860 Media Gateway. This is accomplished by placing calls to and from the Avaya Meeting Exchange Enterprise S6800 Conferencing Server. This step...
  • Page 69 Step Description 6.1.4 Verify ISDN Trunk & Channel Status on the Avaya G860 Media Gateway as follows: • Open a web browser and enter the following URL: • http://<IP address of the Active TP6310 board on the Avaya G860 Media Gateway >...

  • Page 70: Conclusion

    G860 Media Gateway. This solution enables connectivity between the Avaya Meeting Exchange Enterprise S6800 Conferencing Server directly with Avaya G860 Media Gateway and via the Avaya SIP Enablement Services. Two tests have failed refer Verification steps There is issue to note from testing. Codec G.711Alaw/Mu,G.726 and G.729 was used.
  • Page 71 © Avaya and the Avaya Logo are trademarks of Avaya Inc. All trademarks identified by ® and ™ are registered trademarks or trademarks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners. The information provided in these Application Notes is subject to change without notice. The...

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