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Avaya S8700 Job Aid
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Avaya S8700 Job Aid

Replacing the hard drive, with media gateway
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Job Aid
Replacing the Hard Drive on the
Avaya S8700 Media Server
Avaya S8700 Media Server with Avaya MCC1 or SCC1 Media Gateway
Avaya S8700 Media Server with Avaya G600 Media Gateway
This job aid describes the steps required to replace the hard drive on an Avaya S8700 Media Server. This job aid
should be used only if a failure has occurred and it is determined that the hard drive should be replaced.
Upgrade Requirements
A software upgrade may be required when replacing a failed hard drive on an S8700 Media Server. The following
table describes when an upgrade is required.
.
Software Release Before Disk
Failure
Release 1.0, 1.1.x
(R011x.01.xxx.x)
Release 1.2.x
(R011x.02.xxx.x)
Release 1.3.x
(R011x.03.xxx.x)
Required Equipment
Verify that you have the following equipment and tools on site:
Replacement hard drive
CD-ROM(s) with appropriate software load(s) — R1.2 (1.0/1.1 replacement or for R1.0/1.1 LSPs) and/or R1.3
(R1.3 replacement)
Ethernet crossover cable for direct connection of your laptop to the media servers
Cross-point (Phillips) screwdrivers (#1 and #2)
Hex-head (Allen) wrench (1/8 in. 3mm)
Electrostatic wrist ground strap and mat
555-245-768, Issue 1
Comcode 700281124
Upgrade Requirement
If used, upgrade all LSPs to Release 1.2 software. Because the
replacement hard drive comes with Release 1.2 software, you need to
upgrade the existing media server to Release 1.2 software.
No upgrade is required because the new hard drive contains R1.2
software. However, a software patch, if necessary, must be installed.
Because the new hard drive contains R1.2 software, the software must
be upgraded to R1.3. You must also install the same patch(es) as that on
the existing server. Neither the other media server nor the LSPs need to
be upgraded because they already have R1.3 software.
1
July 2003

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Summary of Contents for Avaya S8700

  • Page 1 Avaya S8700 Media Server with Avaya G600 Media Gateway This job aid describes the steps required to replace the hard drive on an Avaya S8700 Media Server. This job aid should be used only if a failure has occurred and it is determined that the hard drive should be replaced.
  • Page 2 Ask the customer for the Product ID for the media server being replaced. If the customer does not have it, run the Avaya Registration Tool (ART) to obtain the Product ID number for the replacement media server. If the customer is using SNMP for alarming, you will need to get the IP addresses and community names from the customer as the SNMP programming is not saved after the replacement.
  • Page 3 Job Aid Initial Onsite Tasks NOTE: Except where noted in the following checklist, see "Upgrading the Avaya S8700 Media Server Configurations" documentation on the Avaya S8300 and S8700 Media Server Library CD-ROM, 555-233-825, Issue 3, for details on tasks. Checklist 2. Initial Tasks for Replacing a Hard Drive on an S8700 Media Server...
  • Page 4 Job Aid Checklist 2. Initial Tasks for Replacing a Hard Drive on an S8700 Media Server Task Description Resolve Alarms on the Active Under Alarms and Notification click View Current Alarms. Media Server Use a terminal emulator to access the Communication Manager SAT command prompt screen.
  • Page 5 Job Aid Tasks to Replace the Hard Drive Checklist 3. Tasks for Replacing a Hard Drive on an S8700 Media Server Task Description Unplug the Media Server with Unplug the media server from its power source. the Failed Hard Drive Caution: Turning off power in this way can corrupt data on the hard drive.

  • Page 6: Final Tasks

    Job Aid Final Tasks Checklist 4. Final Tasks for Replacing a Hard Drive in an S8700 Media Server Task Description Log into the Maintenance Web Connect to the Services port on the back of the media server. Open a Interface on the Media Server browser on your laptop, and using 192.11.13.6, log onto the Mainte-...
  • Page 7 Job Aid Checklist 4. Final Tasks for Replacing a Hard Drive in an S8700 Media Server Task Description Restore Configuration on the Get the configuration data from the customer. Alternatively, log into the Media Server with the New existing media server and under Server Configuration and Upgrades Hard Drive click Configure Server to view the configuration screens.
  • Page 8 Job Aid Checklist 4. Final Tasks for Replacing a Hard Drive in an S8700 Media Server Task Description 16 Stop Communication Manager At the Linux command line, type stop -acf. and Busy Out the Media Server On the Maintenance Web Interface, under Server click Busy Out Server to busy out the media server.
  • Page 9 Job Aid Checklist 4. Final Tasks for Replacing a Hard Drive in an S8700 Media Server Task Description 25 Release the Busied Out Connect to the standby media server. Under Server c lick Release Standby Media Server Server to release the media server from busy out mode. The active media server will begin to refresh the translations and security files of the standby media server.
  • Page 10 Job Aid Checklist 4. Final Tasks for Replacing a Hard Drive in an S8700 Media Server Task Description 33 (For R1.0/R1.1.x replacement Insert the R1.2 software CD into the existing media server CD-ROM only) Upgrade the Existing drive. Under Server Configuration and Upgrade click Install New Soft- Media Server ware Release and continue through the software installation.

  • Page 11: Replace The Hard-Drive

    Replace the Hard-drive CAUTION: Wear an antistatic wrist ground strap whenever handling components such as the hard drive of an Avaya S8700 Media Server. Connect the strap to an approved ground, such as an unpainted metal surface. Also, place the hard drive on an antistatic mat that is similarly grounded. Do not place the new or the old drive on a bare surface.

  • Page 12: Remove The Hard Drive

    NOTE: The hard drive bracket is on the front right-hand side of the S8700 Media Server. 2. Partially pull out the hard drive bracket (‘‘Hard Drive Bracket and Hard Drive’’ on page 13) so that you can disconnect the cables.
  • Page 13 Job Aid 4. Unplug the ribbon cable from the back of the hard drive (‘‘Hard Drive Bracket and Hard Drive’’ on page 13). Note that the red stripe on the ribbon cable is on the side closest to the power cable. 5.
  • Page 14 12). 4. Reattach the brackets to the sides of the cover with the hex-head bracket screws. 5. Return to ‘‘Tasks for Replacing a Hard Drive on an S8700 Media Server’’ on page 5 to continue with the listed tasks. July 2003...

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