Helpful Links - Avaya MCC1 Installation And Upgrades

System 75 Small-Cabinet to R8si (Blowback)
Task List: System 75 Small Cabinet to R8si
2
If the
save translation
screen and escalate the problem immediately.
3
Type
save announcements
This takes about 45 minutes.
4
Keep the translation media in a safe and secure place.
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Register the upgraded switch [75 small upgrade]
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You register the system from a laptop or via a technical work bench such as INADS.
1
Get the serial number of the upgraded PPN.
2
Call the INADS database administrator at the TSC (1-800-248-1111) to register the upgraded
system.
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Return equipment to MSL [75 small upgrade]
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The Return of Excess & Unused Equipment on Sales Orders is a process for returning excess and unused
equipment from customer premises to Avaya.
•
When the Project Manager completes a project sales order in SAP or the Technician completes a
non-project sales order in Workbench, a return order is created in SAP for any items that were on
the sales order, but not installed. Credit is provided to the customer on the initial invoice.
•
The Project Managers and technicians are accountable for returning the equipment until the
carrier has picked it up. If the carrier does not pick up the equipment, the Services Cost Center in
which they reside is charged for the cost of the equipment.

Helpful links

•
You can access the Open Return Order Report under "Jeopardy Report" at:
http://nccc.usaw.avaya.com/portal/
•
Get the Equipment Pick Up Request Form at:
•
Visit the Reverse Logistics Web Site at:
updated process document in the Cancellation Folder, file name (pd_Return of Excess and
Unused Equipment on Sales Orders.doc).
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320
command fails, do not continue. Record the error code that appears on the
and press Enter.
http://nccc.usaw.avaya.com/forms/EquipPickUp/
http://cobldw2ksvr/Reverse%20Logistics/ to view the
SI Installation and Upgrades
June 2004