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Extreme Networks Summit WM3000 Series Reference Manual page 11

Summit wm3000 series controller system software version 4.0

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If Remote Site Survivability (RSS) is disabled, the independent WLAN is also disabled in the event of a con-
troller failure. ................................................................................................................................................484
Remote Site Survivability (RSS) ..................................................................................................................484
Mesh Support................................................................................................................................................485
AP Radius Proxy Support.............................................................................................................................485
Supported AP Topologies ....................................................................................................................................486
Topology Deployment Considerations .........................................................................................................486
Extended WLANs Only................................................................................................................................487
Independent WLANs Only ...........................................................................................................................487
Extended WLANs with Independent WLANs .............................................................................................487
Extended VLAN on Mesh Networking ........................................................................................................487
How the AP Receives its Configuration ..............................................................................................................488
AP Adoption Pre-requisites ..........................................................................................................................488
Configuring the AP for Adoption by the Controller.....................................................................................488
Configuring the Controller for AP Adoption................................................................................................489
Establishing Controller Managed AP Connectivity.............................................................................................489
AP Configuration..........................................................................................................................................489
Adopting an AP Using a Configuration File .........................................................................................489
Adopting an AP Using DHCP Options .................................................................................................490
Controller Configuration ..............................................................................................................................490
AP Deployment Considerations ...................................................................................................................493
Sample Controller Configuration File for IPSec and Independent WLAN..................................................494
Appendix C: Troubleshooting Information .......................................................................................... 499
General Troubleshooting .....................................................................................................................................499
Wireless Controller Issues ............................................................................................................................499
Controller Does Not Boot Up................................................................................................................499
Controller Does Not Obtain an IP Address through DHCP ..................................................................500
Unable to Connect to the Controller using Telnet or SSH ....................................................................500
Web UI is Sluggish, Does Not Refresh Properly, or Does Not Respond..............................................501
Console Port is Not Responding............................................................................................................501
Access Point Issues.......................................................................................................................................502
Access Points are Not Adopted .............................................................................................................502
Access Points are Not Responding........................................................................................................502
Sensor Port frequently goes up and down .............................................................................................503
Mobile Unit Issues........................................................................................................................................503
Access Point Adopted, but MU is Not Being Associated .....................................................................503
MUs Cannot Associate and/or Authenticate with Access Points..........................................................503
Poor Voice Quality Issues .....................................................................................................................504
Miscellaneous Issues ....................................................................................................................................504
Excessive Fragmented Data or Excessive Broadcast ............................................................................504
Excessive Memory Leak .......................................................................................................................504
System Logging Mechanism ........................................................................................................................505
Troubleshooting SNMP Issues ............................................................................................................................505
MIB Browser not able to contact the agent ..................................................................................................505
Not able to SNMP WALK for a GET ..........................................................................................................505
MIB not visible in the MIB browser.............................................................................................................506
SNMP SETs not working .............................................................................................................................506
Not receiving SNMP traps............................................................................................................................506
Additional Configuration..............................................................................................................................506
Security Issues .....................................................................................................................................................506
Controller Password Recovery .....................................................................................................................506
Summit WM3000 Series Controller System Reference Guide
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