Initiating A Request For Service (Rfs) - GE Venue R1 Service Manual

P R E L I M I N A R Y
D 5771498-100, R
IRECTION
5-5-3

Initiating a Request for Service (RFS)

To initiate an RFS,
1) Open the InSite Menu.
2) Tap 'Request For Service'. This opens of the RFS screen which sends a service dispatch directly
to GE Service after you fill in the following information:
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•
•
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3) After you have completed filling in all of this information, press Send to initiate the Request for
Service.
After you press Send, the following pop-up appears:
All requests for service are listed on the Queue for your review.
5-8
5
EVISION
Items with a red asterisk
Problem type
Problem area
Problem description
Send
Figure 5-5 Request for Service Contact Information
Figure 5-6 Request for Service Confirmation
Section 5-5 - InSite ExC
V ™ S M
ENUE ERVICE ANUAL