GE Venue R1 Service Manual
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GE Venue R1 Service Manual

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P R E L I M I N A R Y
Technical Publication
Venue™
Direction Number: 5771498-100 Revision: 6
Operating Documentation
©2019 General Electric Company.
Service Manual
16.JUN.2019
GEHC_FRNT_CVR.FM

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Summary of Contents for GE Venue R1

  • Page 1 P R E L I M I N A R Y 16.JUN.2019 GEHC_FRNT_CVR.FM Technical Publication Venue™ Service Manual Direction Number: 5771498-100 Revision: 6 Operating Documentation ©2019 General Electric Company.
  • Page 2 P R E L I M I N A R Y 16.JUN.2019 GEHC_FRNT_CVR.FM © 2019 General Electric Company. Manufacturer: GE Medical Systems Ultrasound & Primary Care Diagnostic LLC 9900 Innovation Drive Wauwatosa, WI 53226...

  • Page 3: Table Of Contents

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Table of Contents Overview ............. 1 - 1 Purpose of Chapter 1 .
  • Page 4 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Contact Information ..........1 - 31 Overview .
  • Page 5 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Completing the Setup ...........3 - 22 Purpose of this Section .
  • Page 6 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL User’s Manual(s) ..........3 - 57 Product Locator Installation Card .
  • Page 7 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Introduction ........... . . 5 - 6 InSite ExC Icon .
  • Page 8 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Contents in this Section ......... . 5 - 31 Introduction .
  • Page 9 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Audio Troubleshooting ..........7 - 12 Purpose of this Section .
  • Page 10 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL System Modules- Replacement Procedures ....... . . 8 - 24 Base Module Replacement Procedure .
  • Page 11 Operating System and Application Software Loading Procedures....8 - 184 Burning Disk-on-Key Media with SW Downloaded from GE Portal ..8 - 184 Software Update Procedure .
  • Page 12 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL ECG Parts For Venue R2 Only ........9 - 19 Overview .
  • Page 13 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL This page was intentionally left blank. Table of Contents...
  • Page 14 • VERSUCHEN SIE NICHT, DAS GERÄT ZU REPARIEREN, BEVOR DIESES WARNUNG KUNDENDIENST-HANDBUCH NICHT ZU RATE GEZOGEN UND VERSTANDEN (DE) WURDE. • WIRD DIESE WARNUNG NICHT BEACHTET, SO KANN ES ZU VERLETZUNGEN DES KUNDENDIENSTTECHNIKERS, DES BEDIENERS ODER DES PATIENTEN DURCH ELEKTRISCHE SCHLÄGE, MECHANISCHE ODER SONSTIGE GEFAHREN KOMMEN.
  • Page 15 P R E L I M I N A R Y 6/16/19 POC_PRECAUTIONS_LEGAL 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL ESTE MANUAL DE SERVICIO SÓLO EXISTE EN INGLÉS. • SI ALGÚN PROVEEDOR DE SERVICIOS AJENO A GEHC SOLICITA UN IDIOMA QUE NO SEA EL INGLÉS, ES RESPONSABILIDAD DEL CLIENTE OFRECER UN SERVICIO DE TRADUCCIÓN.
  • Page 16 ΣΤΟΝ ΑΣΘΕΝΗ ΑΠΟ ΗΛΕΚΤΡΟΠΛΗΞΙΑ, ΜΗΧΑΝΙΚΟΥΣ Ή ΑΛΛΟΥΣ ΚΙΝΔΥΝΟΥΣ. EZEN KARBANTARTÁSI KÉZIKÖNYV KIZÁRÓLAG ANGOL NYELVEN ÉRHETŐ EL. • HA A VEVŐ SZOLGÁLTATÓJA ANGOLTÓL ELTÉRŐ NYELVRE TART IGÉNYT, AKKOR A VEVŐ FELELŐSSÉGE A FORDÍTÁS ELKÉSZÍTTETÉSE. • NE PRÓBÁLJA ELKEZDENI HASZNÁLNI A BERENDEZÉST, AMÍG A KARBANTARTÁSI KÉZIKÖNYVBEN LEÍRTAKAT NEM ÉRTELMEZTÉK.
  • Page 17 P R E L I M I N A R Y 6/16/19 POC_PRECAUTIONS_LEGAL 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL ÞESSI ÞJÓNUSTUHANDBÓK ER EINGÖNGU FÁANLEG Á ENSKU. • EF ÞJÓNUSTUAÐILI VIÐSKIPTAMANNS ÞARFNAST ANNARS TUNGUMÁLS EN ENSKU, ER ÞAÐ Á ÁBYRGÐ VIÐSKIPTAMANNS AÐ ÚTVEGA ÞÝÐINGU. •...
  • Page 18 P R E L I M I N A R Y 6/16/19 POC_PRECAUTIONS_LEGAL 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL ŠĪ APKALPES ROKASGRĀMATA IR PIEEJAMA TIKAI ANGĻU VALODĀ. • JA KLIENTA APKALPES SNIEDZĒJAM NEPIECIEŠAMA INFORMĀCIJA CITĀ VALODĀ, NEVIS ANGĻU, KLIENTA PIENĀKUMS IR NODROŠINĀT TULKOŠANU. •...
  • Page 19 P R E L I M I N A R Y 6/16/19 POC_PRECAUTIONS_LEGAL 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL ACEST MANUAL DE SERVICE ESTE DISPONIBIL NUMAI ÎN LIMBA ENGLEZĂ. • DACĂ UN FURNIZOR DE SERVICII PENTRU CLIENŢI NECESITĂ O ALTĂ LIMBĂ DECÂT CEA ENGLEZĂ, ESTE DE DATORIA CLIENTULUI SĂ...
  • Page 20 P R E L I M I N A R Y 6/16/19 POC_PRECAUTIONS_LEGAL 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL TA SERVISNI PRIROČNIK JE NA VOLJO SAMO V ANGLEŠČINI. • ČE PONUDNIK SERVISNIH STORITEV ZA STRANKO POTREBUJE NAVODILA V DRUGEM JEZIKU, JE ZA PREVOD ODGOVORNA STRANKA SAMA.
  • Page 21 P R E L I M I N A R Y 6/16/19 POC_PRECAUTIONS_LEGAL 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL BU SERVİS KILAVUZU YALNIZCA İNGİLİZCE OLARAK SAĞLANMIŞTIR. • EĞER MÜŞTERİ TEKNİSYENİ KILAVUZUN İNGİLİZCE DIŞINDAKİ BİR DİLDE OLMASINI İSTERSE, KILAVUZU TERCÜME ETTİRMEK MÜŞTERİNİN SORUMLULUĞUNDADIR.
  • Page 22 P R E L I M I N A R Y 6/16/19 POC_PRECAUTIONS_LEGAL 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL (ZH-CN) (KO)
  • Page 23 GE personnel. In performing all electrical work on these products, GE will use its own specially trained field engineers. All of GE’s electrical work on these products will comply with the requirements of the applicable electrical codes.
  • Page 24 Nevertheless, GE assumes no responsibility for errors, omissions, or any damages, including special or consequential, resulting from the use of this information. GE will issue updates to this information periodically, as needed. If there are any questions regarding the information contained in this manual, please contact your GE Representative.'...
  • Page 25 P R E L I M I N A R Y 6/16/19 POC_PRECAUTIONS_LEGAL 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Revision History Revision Date Reason for change 25 MAY 2017 Initial Release 26 OCTOBER 2017 Typos and corrections 11 FEBURARY 2018 Support R2 configuration Added Kisyu codes, ECG support and Upgrade 16 JULY 2018...

  • Page 26: Overview

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Chapter 1 Introduction Section 1-1 Overview 1-1-1 Purpose of Chapter 1 This chapter describes important issues related to safely servicing the Venue™ ultrasound scanner. The service provider must read and understand all the information presented here before installing or servicing a unit.

  • Page 27: Service Manual Overview

    Table 1-1 below. In the beginning of the manual, before Chapter 1, you will find the language policy for GE service documentation, legal information, a revision overview and the Table of Contents (TOC). An Index has not been included.

  • Page 28: Venue™ Models Covered In This Manual

    H45281VN Venue™ R2 ultrasound scanner UVENUE 24501A EXB1 Venue™ R1 to R2 upgrade kit H45281SW Venue R1 to R2 Upgrade Kit NOTE: When not specified otherwise, the contents in this manual apply to all Venue™ models. Chapter 1 - Introduction...

  • Page 29: Product Description

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 1-2-4 Product Description 1-2-4-1 Overview of the Venue™ Ultrasound Scanner The Venue™ is a console, phased, linear array ultrasound imaging scanner. Weighing only 63 Kgs (139 lbs), each system is extremely versatile and, depending upon the installed software, can be used for a variety of applications.
  • Page 30 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 1-2-4-3 How to Check for Hardware/Software Version and Installed Options • To verify the hardware versions on the boards: Refer to HW Version tab. •...

  • Page 31: Important Conventions

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Section 1-3 Important Conventions 1-3-1 Conventions Used in this Manual 1-3-1-1 Model Designations This manual covers the Venue™ ultrasound units listed in Table 1-2 on page 1-3 1-3-1-2...

  • Page 32: Standard Hazard Icons

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 1-3-2 Standard Hazard Icons Important information will always be preceded by either the exclamation point (!) contained within a triangle, or the symbols for “Danger”, “Warning” or “Caution”, as seen throughout this chapter and manual.

  • Page 33: Safety Considerations

    BECAUSE OF THE LIMITED ACCESS TO CABINETS AND EQUIPMENT IN THE FIELD, WARNING WARNING PLACING PEOPLE IN AWKWARD POSITIONS, GE HAS LIMITED THE LIFTING WEIGHT FOR ONE PERSON IN THE FIELD TO 16 KG (35 LBS). ANYTHING OVER 16 KG (35 LBS) REQUIRES 2 PEOPLE.
  • Page 34 DO NOT SUBSTITUTE PARTS OR MODIFY EQUIPMENT WARNING WARNING BECAUSE OF THE DANGER OF INTRODUCING ADDITIONAL HAZARDS, ONLY INSTALL GE APPROVED PARTS. DO NOT PERFORM ANY UNAUTHORIZED MODIFICATION OF THE EQUIPMENT. FOR CONSOLE ULTRASOUND SYSTEMS AND FOR ULTRASOUND SYSTEMS WARNING...
  • Page 35 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL USE PROTECTIVE GLASSES DURING DRILLING, FILING AND DURING ALL OTHER WORK CAUTION WHERE EYES NEED PROTECTION. USE SAFETY SHOES WHEN DOING WORK WHERE THERE IS ANY CHANCE OF FOOT CAUTION DAMAGE.

  • Page 36: Mechanical Safety

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 1-4-3 Mechanical Safety PRIOR TO ELEVATING SCANNER, VERIFY THAT THE MONITOR IS LOCKED IN ITS WARNING WARNING LOWEST POSITION. VERIFY THAT THE FRONT BRAKE IS LOCKED AND THE SCANNER IS UNABLE TO SWIVEL.
  • Page 37 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL SPECIAL CARE SHOULD BE TAKEN WHEN TRANSPORTING THE ULTRASOUND SYSTEM IN A NOTICE VEHICLE: • BEFORE TRANSPORTING, PLACE THE ULTRASOUND SYSTEM IN ITS SPECIAL STORAGE CASE.

  • Page 38: Electrical Safety

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 1-4-4 Electrical Safety To minimize shock hazard, the equipment must be connected to a well grounded power source. The system is equipped with a three-conductor AC power cable. This must be plugged into an approved electrical outlet with safety grounding.
  • Page 39 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 1-4-4-1 Probes All the probes for the Venue™ ultrasound unit are designed and manufactured to provide trouble-free, reliable service. To ensure this, correct handling of probes is important and the following points should be noted: •...
  • Page 40 Do not attempt to use different peripherals & accessories (brand and model connected WARNING WARNING via USB ports) other than approved and provided by GE Healthcare! The Ultrasound system is extremely sensitive and complex medical system. Any unauthorized peripherals may cause failure or damage!
  • Page 41 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Environment. The patient environment/vicinity is depicted as a dashed line in this procedure - see the example in Figure 1-1. Figure 1-1 Patient Safety Environment •...

  • Page 42: Venue™ Battery Safety

    NOTE: Regulations vary for different countries. Dispose of a used battery in accordance with local regulations. USE ONLY BATTERIES APPROVED BY GE AS SUITABLE FOR USE WITH THE VENUE™ CAUTION ULTRASOUND SCANNER The Venue™...

  • Page 43: Dangerous Procedure Warnings

    MIXTURE WITH AIR OR WITH OXYGEN OR NITROUS OXIDE. DO NOT SUBSTITUTE PARTS OR MODIFY EQUIPMENT DANGER BECAUSE OF THE DANGER OF INTRODUCING ADDITIONAL HAZARDS, ONLY INSTALL GE APPROVED PARTS. DO NOT PERFORM ANY UNAUTHORIZED MODIFICATION OF THE EQUIPMENT. 1-18...

  • Page 44: Lockout/Tagout (Loto) Requirements

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Section 1-6 Lockout/Tagout (LOTO) Requirements Follow OSHA Lockout/Tagout requirements (USA) or local Lockout/Tagout requirements by ensuring you are in total control of the AC power plug at all times during the service process. This will protect service personnel from injuries caused by unexpected energizing or start-up of equipment during service, repair, or maintenance.

  • Page 45: Product Labels And Icons

    Figure 1-3 Rating Label - Venue™ (100-240V) International - R1 Figure 1-4 Rating Label - Venue™ (100-240V) International - R2 NOTE: The Serial Number format for Venue R1 is XXXXXXVENUE. For Venue R2: VEBXXXXXX . For Venue R1 upgraded to R2: VEAXXXXXX.
  • Page 46 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL When Upgrading the software from R1 to R2, an electronic label will be displayed under the About tab in the Config screen. Figure 1-5 Electronic label (eLabel) for R1 to R2 upgrade Figure 1-6 General Label - International (R1) Chapter 1 - Introduction...
  • Page 47 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Figure 1-7 General Label - International (R2) Figure 1-8 Venue Warning Label Figure 1-9 Stored Energy Hazard Label 1-22 Section 1-1 - Overview...

  • Page 48: Label Descriptions

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 1-7-2 Label Descriptions The following table shows the labels and symbols that may be found on the Venue™ ultrasound unit, and provides a description of each label’s purpose and location.
  • Page 49 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Table 1-3 Label Icons and Symbols - Description and Location (Continued) Label Name Description Location Rating Plate Model number Probes Rating Plate Serial number Probes...
  • Page 50 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Table 1-3 Label Icons and Symbols - Description and Location (Continued) Label Name Description Location “ON” indicates the power on position of the power See the Console Overview section switch.
  • Page 51 Label Name Description Location Brazil InMetro Symbol (Pending Approval) GE Logo Type CF Defib-Proof Applied Part (heart in the box with on ECG module, near ECG paddle) symbol is in accordance with IEC 60878-02-06. patient cable connector This device is delivered with Electronic Instructions for Use (eIFU).

  • Page 52: Venue™ External Labels Location

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 1-7-3 Venue™ External Labels Location In addition to the labels described in the previous section, an additional label may be found on the Venue™...

  • Page 53: Returning/Shipping Probes And Repair Parts

    Equipment being returned must be clean and free of blood and other infectious substances. GE policy states that body fluids must be properly removed from any part or equipment prior to shipment. GE employees, as well as customers, are responsible for ensuring that parts/equipment have been properly decontaminated prior to shipment.

  • Page 54: Emc, Emi, And Esd

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Section 1-9 EMC, EMI, and ESD 1-9-1 Electromagnetic Compatibility (EMC) Electromagnetic compatibility describes a level of performance of a device within its electromagnetic environment.

  • Page 55: Electrostatic Discharge (Esd) Prevention

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 1-9-3 Electrostatic Discharge (ESD) Prevention DO NOT TOUCH ANY BOARDS WITH INTEGRATED CIRCUITS PRIOR TO TAKING THE WARNING WARNING NECESSARY ESD PRECAUTIONS: ALWAYS CONNECT YOURSELF, VIA AN ARM-WRIST STRAP CONNECTED TO THE CAGE ASSEMBLY OR ANY GROUND SCREW WHENEVER YOU OPEN THE SYSTEM FOR MAINTENANCE.

  • Page 56: Customer Assistance

    Application Support +1-262-524-5698 EMEA OLC - EMEA Ultrasound Europe +49 (0)212 2802 - 652 Support Phone GE Ultraschall Deutschland GmbH +49 (0)212 2802 - 431 Support Fax Beethovenstraße 239 Postfach 11 05 60, D-42655 Solingen Germany APAC Online Services Ultrasound Asia...
  • Page 57 PHONE NUMBER China Phone +(86) 800-810-8188 +(86) 400-812-8188 +(86) 10-6788-2652 India Phone +(91) 1-800-425-8025 Wipro GE Healthcare Pvt. Ltd. 4, Kadugodi Industrial Area +(91) 1-800-425-7255 Bangalore - 560 067 +(91) 1-800-102-7750 India Table 1-5 Phone and Fax Numbers for Manufacturer MANUFACTURER...

  • Page 58: Overview

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Chapter 2 Site Preparations Section 2-1 Overview 2-1-1 Purpose of Chapter 2 This chapter provides the information required to plan and prepare for the setup of a Venue™ ultrasound unit.

  • Page 59: Console Requirements

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Section 2-2 Console Requirements 2-2-1 Unit Environmental Requirements Table 2-2 Environmental Requirements Relative Humidity Requirement Temperature (non-condensing) Air Pressure Operational 30 —...

  • Page 60: Electrical Requirements

    The Venue™ portable ultrasound scanner is supplied with an AC power cable, as standard. In the event that the unit arrives without a power cable, or a power cable fitted with an incorrect plug, contact your GE dealer. When necessary, the installation engineer will supply the appropriate power plug to meet the applicable local regulations.

  • Page 61: Emi Limitations

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 2-2-5-5 Power Stability Requirements • Voltage drop-out Max 10 msec • Power Transients The Venue™ is fully compliant with the following standard: EN/IEC 60601-1-2 sections 36.202.1j, 7a(2).

  • Page 62: Emi Prevention/Abatement

    Or, if a label has been found in such a position, move the label. The interconnect cables are grounded and require ferrite beads and other shielding. Use GE-specified harnesses Also, cable length, material, and routing are all important; do not change from what is and peripherals.

  • Page 63: Time And Manpower Requirements

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 2-2-9 Time and Manpower Requirements Site preparation takes time. Begin site preparation checks as soon as possible, if possible, six weeks before delivery, to allow enough time to make any changes.

  • Page 64: Facility Needs

    All electrical work on these products must comply with the requirements of applicable electrical codes. The purchaser of GE equipment must only utilize qualified personnel to perform electrical servicing on the equipment.

  • Page 65: Required Facility Needs

    2-13 for network details that are required. NOTE: All relevant preliminary network outlets installations at the prepared site must be performed by authorized contractors. The purchaser of GE equipment must utilize only qualified personnel to perform servicing of the equipment. Section 2-3 - Facility Needs...
  • Page 66 Suggested Minimal Floor Plan NOTE: GE requires a dedicated power and ground for the proper operation of its Ultrasound equipment. This dedicated power shall originate at the last distribution panel before the Ultrasound system. The Ultrasound system will function on voltages from 100-240 Volts and 50 or 60 Hz. However, if using 220 volt power in North America, then a center tapped power source is required.
  • Page 67 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 2-3-2-2 Recommended Floor Plan Scale: Each square equals one square foot (app. 31 x 31 cm) Dedicated Power Outlet - Circuit Breaker Secretaries or Doctors Desk protected and easily accessible File Cabinet...
  • Page 68 Emergency oxygen supply • Storage for linens and equipment • Nearby waiting room, lavatory, and dressing room • Dual level lighting (bright and dim) • Lockable cabinet ordered by GE for its software and proprietary manuals Chapter 2 - Site Preparations 2-11...

  • Page 69: Networking Pre-Installation Requirements

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 2-3-3 Networking Pre-Installation Requirements 2-3-3-1 Stand-alone Unit (without Network Connection) None. 2-3-3-2 Unit Connected to Hospital’s Network Supported networks: • Wireless LAN (Wi-Fi) •...

  • Page 70: Connectivity Installation Worksheet

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Section 2-4 Connectivity Installation Worksheet Site System Information Comments: Floor: Site: Dept: Room: Type: REV: Venue™ SN: CONTACT INFORMATION Name Title E-Mail Address Phone...
  • Page 71 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Venue™ IP Address Local Port Host Name AE Title Net Mask ROUTING INFORMATION GATEWAY IP Addresses Destination IP Addresses Default ROUTER1 ROUTER2 ROUTER3...
  • Page 72 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Table 2-6 Venue™ Pre-Setup Check List Action Schedule at least 2 hours for setup of the system. Notify setup team of the existence of any variances from the basic setup. Make sure system and probes have been subject to acclimation period.
  • Page 73 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL This page was intentionally left blank. 2-16 Section 2-4 - Connectivity Installation Worksheet...

  • Page 74: Overview

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Chapter 3 System Setup Section 3-1 Overview 3-1-1 Purpose of Chapter 3 This chapter provides instructions for setting up the Venue™ ultrasound unit. Before beginning the setup process, an appropriate site must be prepared, as described in Section 2-3 - Facility Needs.

  • Page 75: Setup Reminders

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Section 3-2 Setup Reminders 3-2-1 Average Setup Time The Venue™ setup and functional checkout will take approximately one hour; Venue™ consoles with optional equipment may take slightly longer.

  • Page 76: Safety Reminders

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Table 3-9 Venue™ System Acclimation Time ° ° 3-2-3 Safety Reminders WHEN USING ANY TEST INSTRUMENT THAT IS CAPABLE OF OPENING THE DANGER AC GROUND LINE (I.E., METER’S GROUND SWITCH IS OPEN), DO NOT TOUCH THE UNIT!

  • Page 77: Receiving And Unpacking The Equipment

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Section 3-3 Receiving and Unpacking the Equipment 3-3-1 Warnings for Receiving and Unpacking the Equipment Two people are needed to unpack the Ultrasound system because of its weight. Attempts to CAUTION move the Ultrasound system considerable distances or on an incline by one person could result in injury or damage or both.
  • Page 78 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Figure 3-5 Shipping Carton- Venue™ Table 3-10 Shipping Carton - Dimensions and Weights Weight Description Height Width Depth Venue™ scanner 160 cm 79 cm 77.5 cm...
  • Page 79 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Figure 3-7 Shipping Packages Section 3-3 - Receiving and Unpacking the Equipment...

  • Page 80: Unpacking The Shipping Carton

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 3-3-3 Unpacking the Shipping Carton After completing a visual inspection of the shipping carton, proceed to the unpacking instructions below, as appropriate.
  • Page 81 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 3.) Remove the accessories boxes. Probes box #1 TV_TR tray Additional accessories Small basket Probes box #2 Probes boxes #3 and #4 Figure 3-9 Removing Accessories Boxes 4.) Remove the protective foams from the top of the system.
  • Page 82 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 5.) Remove the wooden ramps and then remove the nylon wrap from the system. Nylon wrap Wooden ramps Figure 3-11 Removing Nylon Wrap from the System Chapter 3 - System Setup...
  • Page 83 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 6.) Unlock the four butterfly locks and remove the two wooden brackets. Wooden brackets Butterfly locks Figure 3-12 Removing Wooden Brackets 7.) Remove the silica gel bags.
  • Page 84 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8.) Press down on the front locking brake to unlock the wheel. Repeat for the back wheel. 9.) Carefully roll the scanner forwards down the unloading ramp to remove it completely from the shipping carton.

  • Page 85: Unpacking The Shipping Crate

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 3-3-4 Unpacking the Shipping Crate 1.) Remove the locking pin from the safety latches. Figure 3-15 Removing Locking Pin 2.) Remove the locks and open the four safety latches located on both sides of the crate. WHEN USING SHARP TOOLS TO OPEN PACKING MATERIALS, TAKE CARE TO AVOID CAUTION CUTTING OR DAMAGING ANY OF THE CONTENTS.
  • Page 86 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Figure 3-17 Shipping Crate Contents Chapter 3 - System Setup 3-13...
  • Page 87 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 4.) Lay the front wooden crate door (ramp) and secure it with the 2 metal pins located inside the crate. Figure 3-18 Wooden crate ramp 5.) Remove the silica gel bags.
  • Page 88 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 6.) Remove the anti-static foams. Figure 3-19 Removing the Anti Static Foams 7.) Remove the wooden planks to gain access to the system. Figure 3-20 Removing the Wooden Planks Chapter 3 - System Setup 3-15...
  • Page 89 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8.) Remove the plastic bags from the system. Figure 3-21 Removing Plastic Bags 9.) Release the caster locking on the front and rear casters. 10.)Carefully roll the scanner forwards down the unloading ramp to remove it completely from the shipping crate.

  • Page 90: Physical Inspection

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 3-3-5 Physical Inspection 3-3-5-1 System Voltage Settings CONNECTING A VENUE™ SCANNER TO INCORRECT VOLTAGE LEVEL WILL MOST WARNING WARNING LIKELY DESTROY IT. CONNECT THE SYSTEM ONLY IN ACCORDANCE WITH THE VOLTAGE INDICATED ON THE PRODUCT LABEL.

  • Page 91: Preparing For Setup

    Damage Inspection Checklist Visually inspect the contents of the shipping carton for damage. If any parts are damaged or missing, contact an authorized GE Service Representative. A Damage Inspection Checklist for the Venue™ ultrasound scanner is provided in Table 3-11 below.
  • Page 92 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 3-4-3-2 Front View of the Venue™ Ultrasound Unit Figure 3-22 Front View of the Venue™ Ultrasound Scanner Item Cockpit (monitor): Tilts up and down and swivels left and right.
  • Page 93 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 3-4-3-3 Rear View of the Venue™ Ultrasound Unit Figure 3-23 Venue™ Rear View Item Item Cockpit (monitor) - rear System Label - General Label International Rear handle: used to pull/push the scanner and place it in On/Off Switch Cover the desired position.

  • Page 94: Emi Protection

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 3-4-3-4 Peripheral/Accessory Interface Panel Figure 3-24 shows a view of the Venue™ ultrasound unit rear panel showing external peripheral/ accessory connectors. Figure 3-24 View of the Venue™...

  • Page 95: Completing The Setup

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Section 3-5 Completing the Setup 3-5-1 Purpose of this Section This section describes how to complete the setup of the Venue™. 3-5-2 System Specifications 3-5-2-1...

  • Page 96: Connections On The I/O Rear Panel

    Venue™ , configures a medical system, and is therefore responsible that the Ultrasound system complies with the requirements of the valid version of IEC60601-1-1. If in doubt, consult the technical service department or your local representative for GE. 3-5-4-1 Connect Ethernet Connect the network cable to the Ethernet connector on the External I/O.

  • Page 97: Connecting Probes

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 3-5-5 Connecting Probes 3-5-5-1 Introduction to Connecting Probes Probes can be connected or changed any time, as described below, regardless of whether the system is powered ON or OFF.
  • Page 98 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 3-5-5-2 Connect a Probe NOTE: It is not necessary to turn OFF power to connect or disconnect a probe. Do not allow the probe head to hang freely. Excessive impact CAUTION to the probe will result in irreparable damage.

  • Page 99: Power On/Boot Up

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL To connect a probe to one of the upper sockets 1, 2, or 3: 1) Hold the probe connector vertically with the cable pointing upward. 2.) Prior to inserting the probe, ensure that the connector locking handle is positioned to the left.

  • Page 100: Configuration

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Section 3-6 Configuration 3-6-1 Purpose of this Section This section describes how to configure the Venue™ . 3-6-2 Venue™ Configuration 3-6-2-1 EZ Config - Setup Wizard The Venue™...
  • Page 101 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 3.) Tap Run wizard to continue the installation. Figure 3-28 Venue™ Installation Wizard - Run Wizard The settings screen appears. The Local tab opens by default. 4.) Wait while system initializes the setup wizard.
  • Page 102 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 5.) On the Local tab, enter the required details and tap Save. Then, proceed to the next tab. Figure 3-30 Venue™ Installation Wizard - Local Tab 6.) On the Network tab, define the required settings and tap Save.Then, proceed to the next tab.
  • Page 103 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL the printer is already configured, skip this step and proceed to the next one. Figure 3-32 Venue™ Installation Wizard - Thermal Printer Tab 3-30 Section 3-6 - Configuration...
  • Page 104 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8.) On the InSite tab, define the required settings and tap Submit Changes. Make sure you fill all mandatory fields (highlighted in bold). Then, proceed to the next tab. Figure 3-33 Venue™...
  • Page 105 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 9.) On the Connectivity tab, enable the required settings in the Connectivity items list, by moving the On/Off sliders to On. Then, select each Connectivity item to define its properties. Tap Apply and then Save.Then, proceed to the next tab.
  • Page 106 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 11.)On the Reports tab, view the defined settings and tap Save As to save the report. Save the report on USB flash memory.Then, proceed to the next tab. Figure 3-36 Venue™...
  • Page 107 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 3-6-2-2 Accessing System Configuration Settings All settings configured by the EZ Config wizard can be modified via System Configuration Settings. To access these settings, perform the following steps: 1) On the Home screen tap: Settings >>...
  • Page 108 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 3) From the Config side menu, select System >>Settings The System Settings screen is displayed. Figure 3-40 System Settings Chapter 3 - System Setup 3-35...
  • Page 109 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 3-6-2-3 Enter Location Figure 3-41 Enter Location 3-36 Section 3-6 - Configuration...
  • Page 110 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Table 3-15 Enter Location STEP TASK EXPECTED RESULT(S) Select the Hospital field and type After restart: the name of the hospital (max 64 •...
  • Page 111 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Table 3-16 Date and Time Adjustments STEP TASK EXPECTED RESULT(S) • Open the System The Settings window is displayed. (Configuration) Window, •...
  • Page 112 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 3-6-2-5 Select Language for User Interface and Online Manuals Figure 3-43 Select Language, Units and Controls Sound Chapter 3 - System Setup 3-39...
  • Page 113 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Table 3-17 Select Language for User Interface and Online Manuals STEP TASK EXPECTED RESULT(S) From the Settings screen, select The selected language will be used the preferred User Interface as soon as the unit has been language from the Language...

  • Page 114: Service Screen Setup

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 3-6-3 Service Screen Setup Re-initiate EZ-Config Wizard ........... 3-41 3-6-3-1 Open Service Screen 1) Log on as ADM.

  • Page 115: Optional Peripherals/Peripheral Connection

    Incorrect Software Option Key entry will result in loss of CAUTION Ultrasound system options. If Software Option Key is incorrect, please contact your local GE Service Representative or the Online Center. 5) Type the Software Option Key. You must include the dashes (-) as they are part of the Software Option Key.

  • Page 116: Connectivity Overview

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Section 3-7 Connectivity Overview 3-7-1 Physical Connection There are several possible connection methods, as outlined below. 3-7-2 Stand-alone Venue™ No network connection needed. 3-7-3 “Sneaker Net”...

  • Page 117: Connectivity Setup

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Section 3-8 Connectivity Setup NOTE: If connected to a stand-alone network (Peer-to-Peer network with a Venue™ scanner, and an optional network printer), you should use default delivery settings.

  • Page 118: Select Tcp/Ip Screen

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 3-8-2 Select TCP/IP Screen 1. Log on as adm. 2. Tap: Settings >> Config >> Connectivity >> TCP/IP. The resulting screen gives you an overview of many of the network settings for Venue™ . 1.

  • Page 119: Setting Up Non-Broadcasting (Hidden) Wireless Network Connection

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 3-8-3 Setting Up Non-Broadcasting (Hidden) Wireless Network Connection 1.) Log on as adm. 2.) Tap: Settings >> Config >> Connectivity >> TCPIP. 3.) Tap the Network Settings button.
  • Page 120 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 6.) Select Manually connect to a wireless network and click or tap Next. Figure 3-47 Choosing a Connection Option 7.) Enter the security information for your WiFi network in the appropriate fields, as follows: •...
  • Page 121 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8.) Click Next to proceed. Figure 3-48 Entering Security Information 9.) If you check the box that says “Connect even if the network is not broadcasting,” Windows 10 searches for the hidden network every time it is not connected to a network, even if the hidden network is not in your area.
  • Page 122 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL complete the setup. Figure 3-49 Entering Security Information If you are in the range of the hidden WiFi, your Windows 10 device automatically connects to it. Chapter 3 - System Setup 3-49...

  • Page 123: Changing The Ae Title And/Or Port Number (Port No.)

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 3-8-4 Changing the AE Title and/or Port Number (Port No.) Figure 3-50 AE Title and Port No. 1) To change AE Title and/or Port No., edit the respective fields. 2) Select Save settings to store your changes.

  • Page 124: Wireless Network Configuration

    The WiFi configuration is available only if wireless adapter is connected to the system. Do not use any type of wireless network adaptor other than a GE-approved adaptor. 1.) From the Connectivity menu, select TcpIp, and then tap Wireless Settings.

  • Page 125: Options Setup

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Section 3-9 Options Setup 3-9-1 Software Options Most of the options for Venue™ are activated by installing a password (alphanumeric text string). For installation instructions, see: Software Options Configuration on page 3 - 42.

  • Page 126: Insite Default Machine Contact Setup

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Section 3-10 InSite Default Machine Contact Setup 3-10-1 Time Required 5 min 3-10-2 Preparations No dongle or service password needed. 3-10-3 Setup Procedure 1.) On the main screen, tap Settings >>...
  • Page 127 2.) From the InSite ExC menu, select Request for Service. Figure 3-53 InSite ExC Main Menu - Request for Service 3.) In the Contact GE - Service Browser window, open the Users tab. Figure 3-54 Contact GE Service Browser Window - Users Tab...
  • Page 128 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 4.) Tap Add User. Figure 3-55 Users Tab - Add User 5.) Enter person’s contact information. Red asterisk indicates required field. Then, tap Add User. Figure 3-56 Users Tab - Adding User 6.) Select the check box for the person who will be the Default Contact.
  • Page 129 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 7.) Tap Set Default Machine Contact. Figure 3-58 Users Tab - Default Machine Contact Selected 8.) The Default Machine Contact will be indicated in red text. The setup is complete. Figure 3-59 Users Tab - Setup Complete 3-56 Section 3-6 - Configuration...

  • Page 130: Paperwork After Setup

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Section 3-11 Paperwork After Setup NOTE: During and after setup, the documentation (i.e. storage media with documentation, User Manuals, Installation Manuals, etc.) for the Venue™ and the peripherals must be kept as part of the original Ultrasound system documentation.

  • Page 131: Overview

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Chapter 4 General Procedures and Functional Checks Section 4-1 Overview 4-1-1 Purpose of Chapter 4 This chapter includes the General Procedures, and the Functional Checks. General Procedures is a collection of commonly-used procedures that are available by cross references from other parts of this manual.

  • Page 132: General Procedures

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Section 4-2 General Procedures Ultrasound system requires all covers. CAUTION Operate this Ultrasound system only when all board covers and frame panels are securely in place.

  • Page 133: Power On/Boot-Up

    OPERATE THIS UNIT ONLY WHEN ALL BOARD COVERS AND FRAME PANELS ARE SECURELY IN PLACE. THE COVERS ARE REQUIRED FOR SAFE OPERATION, GOOD SYSTEM PERFORMANCE AND COOLING PURPOSES. USE ONLY POWER SUPPLY CORDS, CABLES AND PLUGS PROVIDED BY OR DESIGNATED BY GE. CAUTION NOTE: When turning on a system from standby mode, it takes a few seconds before it responds.
  • Page 134 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 4-2-2-2 Connecting AC (Mains) Power to the Venue™ Ultrasound Unit Connecting the Venue™ ultrasound unit involves preliminary checks of the power cord, voltage level and compliance with electrical safety requirements.
  • Page 135 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 4-2-2-3 Switch ON the AC Power to Venue™ 1) Turn ON the Power ON/OFF switch located behind the silicon cap on the MPB door. After the Rear ON\OFF switch is switched to ON, wait about 15 sec for initial System SOM readiness.

  • Page 136: Power Shutdown

    The SYSTEM - EXIT menu, gives you these choices: • Exit (Only available when logged in as GE Service with Service Dongle) Select this button when you want to exit to the Windows Desktop. NOTE: If you need to restart Venue™ when logged on to the Windows Desktop, ensure that you do a complete power down (Shut Down).
  • Page 137 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL • For Venue R2 systems running software version 302.x.x: Set the power switch, located on the rear lower part of the system, to the OFF position. Wait for 10 seconds and re-set the power switch to the ON position.
  • Page 138 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL For Venue R2 systems running software version 302.x.x, the physical On/Off button functionality can be disabled in the Config screen. In order to disable/enable the functionality of the On/Off physical button, open Settings ->...
  • Page 139 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL To switch off the system tap Settings -> Off. This action will trigger the display of the System Exit window. Figure 4-8 Software Off Button Chapter 4 - General Procedures and Functional Checks...

  • Page 140: Logging On To The Venue™ As "Adm

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 4-2-4 Logging On to the Venue™ as “ADM” 4-2-4-1 Select Config via the Cockpit (Monitor) 1) Select Settings. 2) Then select Config This will bring up the Operator Login dialog where you can log on to Venue™...

  • Page 141: Deleting Patient Information

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 4-2-6 Deleting Patient Information Before you dispose of the hard drive, make sure you remove ALL WARNING WARNING PATIENT DATA from the hard drive, given that the hard drive is still functional.
  • Page 142 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Unlock the brakes on the front and back wheels when preparing to CAUTION transport the unit. Lock the brakes on the front and back wheels, if parking the system on an incline.
  • Page 143 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 4-2-8-3 To Ensure Safety while Moving the Venue™ 1) Ensure that the cockpit (monitor) is in its down position. 2.) Proceed cautiously when crossing door or elevator thresholds. Grasp the back handle bar and push.

  • Page 144: Functional Checks

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Section 4-3 Functional Checks 4-3-1 Overview The functional checks for Venue™ are described in this section. Functional checks are used to verify that the Venue™ operates as intended. The functional checks may also be used during troubleshooting.

  • Page 145: M Mode Checks

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 4-3-3-3 Adjust the 2D Mode Controls Always use the minimum power required to obtain acceptable WARNING WARNING images in accordance with applicable guidelines and policies. The following controls can be adjusted to optimize the 2D Mode display: •...
  • Page 146 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL • Curved Anatomical M-Mode (CAMM): displays a distance/time plot from a free-drawn cursor line. CAMM is available in greyscale, color, TVI, Tissue Tracking, Strain rate and Strain modes. Conventional M-Mode can be combined with Color Mode.

  • Page 147: Pw/Cw Doppler Mode Checks

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL • Adjust Gain and TGC controls to adjust the range to be imaged. • Use the Frequency (move to higher frequencies) or the Frame rate control (move to lower frame rate) to increase resolution in image.
  • Page 148 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 4-3-5-3 Using PW/CW Doppler Modes 4-3-5-3-1 Alternative 1 1) Press PW or CW. A scanning screen is displayed with a Doppler cursor on the 2D mode image and a Doppler spectrum in the lower part of the screen.
  • Page 149 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL • Use Quick angle and Angle correction to steer the ultrasound beam to the blood flow to be measured (Not typically required during cardiac studies). •...

  • Page 150: Probe/Connectors Check

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 4-3-6 Probe/Connectors Check NOTE: Probes can be connected at any time, whether the unit is ON or OFF Take the following precautions with the probe cables: CAUTION •...

  • Page 151: Cineloop Check

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 4-3-7 Cineloop Check 4-3-7-1 Introduction A cineloop is a sequence of images recorded over a certain time frame. When frozen, the System automatically displays the cineloop boundary markers on either side of the last detected heart cycle 4-3-7-2 Preparation...

  • Page 152: Audio Check

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 4-3-8 Audio Check 4-3-8-1 Introduction • The system default settings is to play audible feedback while pressing any action key (i.e. storing an image, changing mode, typing text etc.).

  • Page 153: Peripheral Checks

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 4-3-9 Peripheral Checks 4-3-9-1 Printer Checks The internal printer is controlled from the Print button on the Venue™ ’s application main screen. Table 4-20 outlines the steps for performing Printer checks.
  • Page 154 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 2.) Tap on Queue. Figure 4-13 In the Sony UP-D711MD window, select Printer > Properties.Printer Window Figure 4-14 In the Sony UP-D711MD Properties window, tap Print Test Page (this will send a print to the printer bypassing all of the Scanner software).Printing Test Page Figure 4-15...
  • Page 155 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL NOTE: For the Sony small-format printers, you will see an incomplete Test Page printed out. This is normal. 4-3-9-3 ECG Checks The system automatically detects the ECG module once connected.

  • Page 156: Mechanical Functions Checks

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 4-3-10 Mechanical Functions Checks 4-3-10-1 Monitor Articulated Arm Movement Check Step Task Expected Result(s) Illustration Pull down the tilt and The up and down locking black handle (it is movement locking...
  • Page 157 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Step Task Expected Result(s) Illustration Ensure that you do not apply too much force to move the cockpit and that the movement is smooth.
  • Page 158 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 4-3-10-2 Swivel and Full Lock Casters Function Check Table 4-22 Brakes and Swivel Function Check Step Task Expected Result(s) Red lever - full lock Green lever - swivel lock Grey lever - full unlock Push down on the upper grey lever to unlock the brake...

  • Page 159: Electrical Tests

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 4-3-11 Electrical Tests 4-3-11-1 Ground Continuity Test 1.) Using multimeter, ensure there is a ground continuity between the ground prong of the IPP power connector and the arm ground cable connection.

  • Page 160: Overview

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Chapter 5 Venue™Components and Function (Theory) Section 5-1 Overview 5-1-1 Purpose of Chapter 5 This chapter explains Venue™ system concepts, component arrangement, and sub-system functions. It also describes the power distribution system, the cabling system and probes.

  • Page 161: General Information

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Section 5-2 General Information 5-2-1 Introduction The Venue™ system is a compact ultrasound scanner that can be used with both phased array and linear array ultrasound probes.
  • Page 162 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL The Venue™ ultrasound scanner has a software beam-forming system. Signal flow from the Probe Connector Panel, to the Front End (FE) Electronics, and to the Back End Unit, are finally displayed on the cockpit (monitor).

  • Page 163: Options

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL • Power Distribution - includes power supply unit and batteries compartment Figure 5-2 Venue™ Ultrasound Scanner - System Design Section 5-3 Options •...

  • Page 164: Connectivity

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Section 5-4 Connectivity 5-4-1 Purpose of this Section This section describes communication and connection options between the Venue™ ultrasound scanner and other devices in the Hospital Information System. 5-4-2 Stand-alone Venue™...

  • Page 165: Insite Exc

    InSite ExC 5-5-1 Introduction InSite ExC is your direct link with a GE Online Service Engineer or Applications Support Engineer, or a Request for Service via the InSite ExC link at the bottom of the display screen. 5-5-2 InSite ExC Icon The InSite ExC icon is located under the Service Settings.
  • Page 166 Increase polling rate. Click this icon to increase the contact Poll Rate from 15 minutes to 15 seconds. The increased polling rate continues for 15 minutes. • Connect Clinical Lifeline Changes the polling rate the same way as “Connect to GE” and in addition: • Switches to disruptive mode •...

  • Page 167: Initiating A Request For Service (Rfs)

    To initiate an RFS, 1) Open the InSite Menu. 2) Tap ’Request For Service’. This opens of the RFS screen which sends a service dispatch directly to GE Service after you fill in the following information: • Items with a red asterisk •...
  • Page 168 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Figure 5-7 Request for Service Queue The Venue™ system automatically submits a Request for Service once a software update package was downloaded successfully (Applicable for software version 302.X.X only).

  • Page 169: Insite Exc Definitions

    Disruptive Mode, the icons are red. There are two disruptive states. If you see a telephone with a clock, then the system is in Disruptive, Not Connected Mode. If you see a telephone with GE, then the system is in Disruptive, Connected Mode.

  • Page 170: Cockpit (Monitor) Module

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Section 5-6 Cockpit (Monitor) Module 5-6-1 General The cockpit (monitor) supports the following operating systems: Windows 10.IoT 64 bit. The cockpit (monitor) module contains the following elements: •...
  • Page 171 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 5-6-1-2 Power On/Off Touch Button The On/Off touch button is located in the upper right corner of the cockpit (monitor) to prevent accidental activation.
  • Page 172 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 5-6-1-4 AC Power LED Indicator The AC Power LED indicator is located on the top bar of the cockpit (monitor). When the scanner is connected, the AC Power LED indicator turns green.
  • Page 173 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 5-6-1-6 LCD Display The LCD display is a 19" LCD screen. It comprises the following main components: • LCD Panel •...
  • Page 174 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 5-6-1-8 Monitor - LCD Display Optical Characteristics Table 5-4 Touch Screen - LCD Display Optical Characteristics Item Value Contrast Ratio Min 600 Horizontal Viewing Angle Min 170 degrees @ CR >10...

  • Page 175: Auxiliary Display (Ad) Module

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 5-6-2 Auxiliary Display (AD) Module The purpose of the Auxiliary display is to show indication to the user of remaining scanning time when the system operates on batteries only.

  • Page 176: External Input/Output

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Section 5-7 External Input/Output The Venue™ ultrasound scanner has a connection panel (located at the rear of the eTower) that can host the connections illustrated below.

  • Page 177: Front End Unit

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Section 5-8 Front End Unit 5-8-1 General Information The Venue™ Front End Unit is designed to support the cSound SW beam-forming architecture for 128 channels.

  • Page 178: Front End Interfaces

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 5-8-2 Front End Interfaces The Front End is connected to the Back End via the following Interfaces: A High Speed Data and Control Cable that comprises: •...

  • Page 179: Front End Power Supply (T-Feps)

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 5-8-4 Front End Power Supply (T-FEPS) The T-FEPS Module comprises the following sections: • Low Voltage Power Supply (LVPS) • High Voltage Power Supply (HVPS) 5-8-5 Front End (T-CFE) Board...

  • Page 180: Probe Selection Board (T-Psb)

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 5-8-6 Probe Selection Board (T-PSB) The Probe Selection Board (T-PSB) enables acquisition and processing of signals from and to probes connected to the front panel.

  • Page 181: Back End Processor

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Section 5-9 Back End Processor 5-9-1 Introduction The Back End Processor (BEP), which supports the operation of the Venue™ ultrasound unit and is the main controller for the system, comprises the following modules: •...
  • Page 182 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL For information on cables connected to the BEP Module, see Figure 8-35 Figure 5-17 BEP Board Interfaces BEP-to-Front End (T-CFE) Interface is via the Data and Control Cable that contains the following: •...

  • Page 183: Bep Block Diagram

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 5-9-3 BEP Block Diagram Figure 5-18 BEP Block Diagram 5-24 Section 5-9 - Back End Processor...

  • Page 184: Back End Interface (Bib) Board

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 5-9-4 Back End Interface (BIB) Board The purpose of the Back End Board (BIB) module is to unify communications from all the boards in the system and redirect them to their relevant destinations.

  • Page 185: System Power Distribution

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Section 5-10 System Power Distribution 5-10-1 Introduction The Venue™ system power distribution consists of the following modules: • An Isolated AC/DC Power supply to all System modules (18v/400W) called the PSU Unit. •...

  • Page 186: System Power Management

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 5-10-4 System Power Management The System Power Management is responsible for operating the system in different power states, in accordance with the power condition and User request. System Power Management comprises the following: •...
  • Page 187 If the battery emits an odor or heat, is deformed or discolored, or in a way appears abnormal during use, recharging or storage, immediately remove it and stop using it. If you have any questions about the battery, consult GE or your local representative. Recommended storage conditions of battery pack: Short term (less than one month): 0 °C (32 °F)

  • Page 188: Cooling System

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Section 5-11 Cooling System 5-11-1 General Information The Venue™ system has 3 fans for system cooling: • Back End Fan - located on the Back End module. •...

  • Page 189: Peripherals

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Section 5-12 Peripherals 5-12-1 Internal Peripheral 5-12-1-1 Black & White Digital Graphic Printer The B/W Printer, available as an option. The printer is mounted at the front side of the Venue™ ultrasound scanner.

  • Page 190: Common Service Desktop

    5-13-3 Introduction The Service Platform contains a set of software modules that are common to many of GE’s ultrasound and cardiology systems. This Web-enabled technology provides linkage to e-Services, e-Commerce, and the iCenter, making GE’s scanners more e-enabled than ever. The Service Platform will increase service productivity and reduce training and service costs.

  • Page 191: Common Service Desktop (Csd)

    Common Service Desktop (CSD) 5-13-5-1 Internationalization The user interfaces provided by the service platform are designed for GE personnel and, as such, are in English only. At this time, there is no multi-lingual capability built into the Service Interface. 5-13-5-2 Service Login Select the phone icon in the status bar at the bottom of the scan display screen.
  • Page 192 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Every access request, whether successful or not, will be logged into a service access log that is viewable to authorized users. Related information: •...

  • Page 193: Overview

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Chapter 6 Service Adjustments Section 6-1 Overview 6-1-1 Purpose of Chapter 6 This chapter explains that there are no service adjustments required on a Venue™ . Section 6-2 Power Supply Adjustments There are no adjustments on the power supply.

  • Page 194: Articulated Arm Movement Adjustments

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Section 6-4 Articulated Arm Movement Adjustments 6-4-1 Arm Movement Adjustment - General Instructions 1.) The cockpit adjustment movement resistance may be increased/decreased in the following axes (red arrow shows location of the controlling screw per axis): Figure 6-20 Optional Movement Resistances Adjustments 6-4-2...
  • Page 195 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Figure 6-22 Cockpit Rear Cover Removal 3.) Using 8mm Allen key and 19mm open wrench release/tighten the Allen screw. Figure 6-23 Tilt Movement Adjustment NOTE: Ensure there is no tilt autonomic movement.

  • Page 196: Pan (Swivel) Resistance Adjustments

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 6-4-3 Pan (Swivel) Resistance Adjustments: 1.) Tighten/Release the 8mm socket at the back of .. Figure 6-24 Pan Movement Adjustment NOTE: Ensure there is no pan (swivel) autonomic movement.

  • Page 197: Arm Rotate Resistance Adjustments

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL NOTE: Ensure there is no arm autonomic movement. 6-4-5 Arm Rotate Resistance Adjustments: 1.) At the back of the system, release the nut under the riser cover, Figure 6-26 Arm Rotate Movement Adjustment 2.) Tighten or release the 4mm Allen screw to adjust the required arm movement resistance NOTE: Ensure there is no arm autonomic movement.

  • Page 198: Overview

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Chapter 7 Diagnostics/Troubleshooting Section 7-1 Overview 7-1-1 Purpose of Chapter 7 This chapter describes how to setup and run the tools and software that help maintain image quality and system operation.

  • Page 199: Service Safety Considerations

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Section 7-2 Service Safety Considerations DANGEROUS VOLTAGES, CAPABLE OF CAUSING DEATH, ARE PRESENT IN THIS EQUIPMENT. USE EXTREME CAUTION WHEN HANDLING, TESTING AND ADJUSTING.

  • Page 200: Service Tools

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Section 7-3 Service Tools 7-3-1 Visual Guide The Venue Companion is a Windows based application that provides visual guides for customer replaceable units (CRU).
  • Page 201 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL • Press and hold ON/OFF & Standby buttons simultaneously Figure 7-28 Venue™ R1 Systems - Accessing Diagnostics Screen For R2 systems with software version 302.X.X: •...

  • Page 202: Gathering Troubleshooting Data

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Section 7-4 Gathering Troubleshooting Data 7-4-1 Purpose of this Section Trouble images and system data (logs) can be acquired at the device or through remote diagnostics (InSite).
  • Page 203 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL For R2 systems with software version 302.X.X On the Home screen tap: Settings >> Log >> Logs. Figure 7-30 Venue™ R2 Systems - Accessing Diagnostics Screen NOTE: You MUST select one of the available devices as the destination device if it is to be different than the default Export directory on the hard drive.
  • Page 204 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 1. Type description of issue here 5. Progress bar 2. Select if you’ve had a system lockup (after 6. See: Advanced Log Options restart) 7.
  • Page 205 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 7-4-4-2 Figure 7-32 Exiting Service Diagnostic Tests Section 7-4 - Gathering Troubleshooting Data...

  • Page 206: Noise Troubleshooting

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Section 7-5 Noise Troubleshooting 7-5-1 Purpose of this Section In this section you will find Noise troubleshooting procedures and hints. 7-5-2 Contents in this Section Introduction .
  • Page 207 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 7-5-4-2 Noise Received via the External Cables Electromagnetic Interference (EMI) from radio frequencies, magnetic fields, and transients in the wiring. The noise can enter the system via the mains power cable, probe cable(s) or any other external connected cable(s).

  • Page 208: Different Power Outlet

    Connect the unit to another power outlet and verify if the noise changes or disappear. NOTE: GE requires a dedicated power and ground for the proper operation of its Ultrasound equipment. This dedicated power shall originate at the last distribution panel before the Ultrasound system.

  • Page 209: Audio Troubleshooting

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Section 7-6 Audio Troubleshooting 7-6-1 Purpose of this Section In this section you will find Audio troubleshooting procedures and hints, to be used if there is no Doppler or system sound.
  • Page 210 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Enter CW mode and select volume menu (right side) – increase the volume Figure 7-34 Increase the volume 4.) Exit to windows Chapter 7 - Diagnostics/Troubleshooting 7-13...
  • Page 211 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 2.) In the windows screen: Tap the speaker icon – move the slider to 100% - make sure it is not muted Figure 7-35 Increase the Windows volume Tap and hold the speaker icon and select playback devices, make sure the default device is as seen below.
  • Page 212 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Tap and hold the default device and select test Figure 7-37 Select Test 4.) While the system is turned on – disconnect and reconnect the cockpit black connector Chapter 7 - Diagnostics/Troubleshooting 7-15...

  • Page 213: Probes Not Recognized Troubleshooting

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Section 7-7 Probes not Recognized Troubleshooting 7-7-1 Purpose of this Section If the system does not recognize any of the connected probes. perform the following procedure. 7-7-2 Probes not Recognized Procedure 1.) Reseat the PSB, TCFE and TRX boards according to Venue service manual...

  • Page 214: System Does Not Turn On Troubleshooting

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Section 7-8 System does not turn on Troubleshooting 7-8-1 Purpose of this Section This section manages the most common scenarios where the system does not startup. 7-8-2 Contents in this Section Cockpit ON/OFF Button turns orange -->BEP BIOS Jumper Setup .

  • Page 215: Bep Bios Jumper Setup

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 7-8-3 Cockpit ON/OFF Button turns orange -->BEP BIOS Jumper Setup Symptom: The system does not turn ON (cockpit on/off button turns green for a few seconds and then turns orange).

  • Page 216: Mpb To Bib Connection

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 7-8-4 BEP Fan does not Spin (ON/OFF button is Orange)-->MPB to BIB Connection Symptom: T-CFE and T-FEPS LEDs turn On and then off; BEP fan does not spin, The On/Off button on the cockpit turns green for a second and then turns orange) Figure 7-39 T-CFE LEDs;...

  • Page 217: Front End Connections

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 7-8-5 Application error: "Abnormal...behaviour”-->Front End Connections Symptom: Auxiliary Display works (LEDs on). The application starts with an Error: “Abnormal system behavior occurred”...

  • Page 218: No Auxiliary Display

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 7-8-6 No Auxiliary Display Symptom: No Auxiliary Display (LEDs are off) when turning on the system Figure 7-43 No auxiliary display Suggested solution: Reset front end connections 1.) If fans are spinning: a.) Reset cockpit cables...

  • Page 219: System Stuck In Stand By Mode

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 7-8-7 System Stuck in Stand By Mode--> verify T_CFE Board Revision Symptom: System Stuck in Stand By Mode Suggested solution: verify T_CFE board revision 1.) Verify T-CFE board (P/N 5764675_X) revision (X) is 5 or higher (the label is found under the black metal bracket on the back side of CFE board) Figure 7-44 CFE board revision 5...

  • Page 220: Mpb Diagnostics Failure Troubleshooting

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Section 7-9 MPB Diagnostics Failure Troubleshooting 7-9-1 Purpose of this Section MPB diagnostics test fails if remaining scan time is less than 20 minutes. To identify if there is a real failure of the MPB, perform the following procedure.

  • Page 221: Overview

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Chapter 8 Replacement Procedures Section 8-1 Overview 8-1-1 Purpose of Chapter 8 This chapter provides replacement procedures for Venue™ system parts, as outlined below. NOTE: The illustrations provided in this chapter are for illustration purposes only and are subject to change without notice.

  • Page 222: Accessories - Replacement Procedures

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Section 8-2 Accessories - Replacement Procedures 8-2-1 Basic Storage Basket/Large Storage Basket Replacement Procedure 8-2-1-1 Tools None FRU Part # Table 9-18 Refer to on page 9-17...

  • Page 223: Power Cable Holder Replacement Procedure

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-2-2 Power Cable Holder Replacement Procedure 8-2-2-1 Tools None FRU Part # Table 9-18 Refer to on page 9-17 8-2-2-2 Time Required 5 min 8-2-2-3...

  • Page 224: Covers - Replacement Procedures

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Section 8-3 Covers - Replacement Procedures 8-3-1 Overview of Covers Front View Rear View Figure 8-1 Venue™ Ultrasound Unit Table 8-2 Venue™...
  • Page 225 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Table 8-2 Venue™ Ultrasound Unit Covers Label Item Label Item Halo Handle - FRU Cover: Left Base Bottom - FRU Cover: Printer Insert - FRU Cover: Cockpit Rear Cables - CRU Chapter 8 - Replacement Procedures...
  • Page 226 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-3-1-1 Preparations Shut down the Venue™ ultrasound unit, as described in Power Shut Down ELECTRICAL HAZARDS EXIST AT SEVERAL POINTS IN THE SYSTEM. DANGER FAMILIARIZE YOURSELF WITH ALL HAZARDOUS VOLTAGES AND HIGH CURRENT LEVELS BEFORE REMOVING ANY OF THE COVERS.

  • Page 227: Lower Front Etower Cover Replacement Procedure

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-3-2 Lower Front eTower Cover Replacement Procedure 8-3-2-1 Tools None FRU Part # Table 9-8 Refer to on page 9-7 8-3-2-2 Time Required 5 min...

  • Page 228: Left Side Etower Cover Replacement Procedure

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-3-3 Left Side eTower Cover Replacement Procedure 8-3-3-1 Tools None FRU Part # Table 9-8 Refer to on page 9-7 8-3-3-2 Time Required 5 min...
  • Page 229 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-3-3-5 Left Side eTower Cover Installation Procedure 1) Return the left side eTower cover and make sure the eTower pins go inside the dedicated holes on the inner side of the cover eTower pin Figure 8-4 Installing the Left Side eTower Cover...

  • Page 230: Right Side Etower Cover Replacement Procedure

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-3-4 Right Side eTower Cover Replacement Procedure 8-3-4-1 Tools None FRU Part # Table 9-8 Refer to on page 9-7 8-3-4-2 Time Required 5 min...

  • Page 231: Mid Thermal Baffle Cover Replacement Procedure

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-3-5 Mid Thermal Baffle Cover Replacement Procedure 8-3-5-1 Tools None FRU Part # Table 9-8 Refer to on page 9-7 8-3-5-2 Time Required 5 min...

  • Page 232: Upper Etower Front Cover Replacement Procedure

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-3-6 Upper eTower Front Cover Replacement Procedure 8-3-6-1 Tools Appropriate Phillips screwdriver FRU Part # Table 9-8 Refer to on page 9-7 8-3-6-2 Time Required 5 min...
  • Page 233 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-3-6-5 Upper eTower Front Cover Installation Procedure 1.) Install the Printer Insert Cover or Printer Frame Cover (depending on system configuration) on the Upper eTower Cover and secure with two Phillips screws.

  • Page 234: Printer Insert Cover Replacement Procedure

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-3-7 Printer Insert Cover Replacement Procedure 8-3-7-1 Tools Appropriate Phillips screwdriver FRU Part # Table 9-8 Refer to on page 9-7 8-3-7-2 Time Required 5 min...
  • Page 235 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-3-7-5 Printer Insert Cover Installation Procedure 1.) Install the Printer Insert Cover on the Upper eTower Cover and secure with two Phillips screws. 2.) Install the Upper eTower Cover on the scanner.

  • Page 236: Mpb Door Cover Replacement Procedure

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-3-8 MPB Door Cover Replacement Procedure 8-3-8-1 Tools Appropriate Phillips screwdriver FRU Part # Table 9-8 Refer to on page 9-7 8-3-8-2 Time Required 5 min...
  • Page 237 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-3-8-5 MPB Door Cover Installation Procedure 1.) Install the MPB Cover on the scanner. 2.) Refit the following covers: Lower Front eTower cover, Right Side eTower Cover and the Left Side eTower Cover.

  • Page 238: Rs Probe Cover Replacement Procedure

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-3-9 RS Probe Cover Replacement Procedure 8-3-9-1 Tools None FRU Part # Table 9-8 Refer to on page 9-7 8-3-9-2 Time Required 1 min 8-3-9-3...

  • Page 239: Riser Thermal Cover Replacement Procedure

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-3-10 Riser Thermal Cover Replacement Procedure 8-3-10-1 Tools Appropriate Phillips screwdriver FRU Part # Table 9-9 Refer to on page 9-8 8-3-10-2 Time Required 5 min...

  • Page 240: Riser Cover Replacement Procedure

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-3-11 Riser Cover Replacement Procedure 8-3-11-1 Tools Appropriate Phillips screwdriver FRU Part # Table 9-9 Refer to on page 9-8 8-3-11-2 Time Required 5 min...
  • Page 241 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 6.) Remove the riser cover. Figure 8-11 Removing Riser Cover Note: Ensure the pressure pin is not dropped (if exists) Figure 8-12 Pressure Pin Chapter 8 - Replacement Procedures 8-21...
  • Page 242 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-3-11-5 Riser Cover Installation Procedure 1.) Install the rubber cap on the riser cover. Figure 8-13 Installing Riser Cover Rubber Cap 2.) Install four rubber cable guides (two short guides on the back side and two long guides in the front side) on the riser cover.
  • Page 243 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 4.) Install Scanner Arm. • Arm Installation Procedure 5.) Install cockpit (monitor). • Cockpit (Monitor) Installation Procedure 6.) Refit the following covers: Lower Front eTower, Right Side and Left Side eTower covers, Front Base Cover and Riser Thermal Cover •...

  • Page 244: System Modules- Replacement Procedures

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Section 8-4 System Modules- Replacement Procedures 8-4-1 Base Module Replacement Procedure 8-4-1-1 Tools LOCTITE® 243™ Allen key 4mm. FRU Part # Table 9-6 Refer to on page 9-5...
  • Page 245 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 6.) Remove the base module. Four screws that hold Base Module Base Module Removed Figure 8-15 Removing the Base Module 7.) Remove the four caster wheels •...
  • Page 246 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-4-1-5 Base Module Installation Procedure 1.) Install the caster wheels. 2.) Install the Base Module. Mount the eTower on the base according to the position of the emboss metal sheets that assist to properly position the eTower on the base Location nipples on the Base Module Figure 8-16 Installing the Base Module...

  • Page 247: Front End Metal Door Replacement

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-4-2 Front End Metal Door Replacement 8-4-2-1 Tools Appropriate Phillips screwdriver FRU Part # Table 9-7 Refer to on page 9-6 8-4-2-2 Time Required 5 min...
  • Page 248 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 6.) Slightly lift and slide the door upwards until completely removed. Figure 8-17 Removing the FE Door 8-28 Section 8-4 - System Modules- Replacement Procedures...
  • Page 249 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 7.) Remove the eight holding screws to separate the front end metal door from the scanner door cover Figure 8-18 Separating the scanner door cover from FE Door Chapter 8 - Replacement Procedures 8-29...
  • Page 250 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-4-2-5 Front End Metal Door Installation 1.) Install the new FE Door assembly. 2.) Install the riser thermal cover. • Riser Thermal Cover Installation Procedure 3.) Secure the Full FE Module to the FE Door with four screws (previously removed).

  • Page 251: Full Front End Replacement

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-4-3 Full Front End Replacement 8-4-3-1 Tools Appropriate Phillips screwdriver FRU Part # Table 9-12 Refer to on page 9-12 8-4-3-2 Time Required 5 min...
  • Page 252 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 4.) Disconnect the following cables: • MPB to T-FEPS • BIB to T-CFE (Blue cable) • Fan cable 5.) While supporting the FE module with one hand, unscrew the four Phillips screws and remove the full FE module.
  • Page 253 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-4-3-5 Full Front End Installation 1.) Install the new FE assembly. 2.) Secure the Full FE Module to the FE Door with four captive screws. NOTE: It is recommended to secure the upper left captive screw first.

  • Page 254: Ssd Module Replacement Procedure

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-4-4 SSD Module Replacement Procedure 8-4-4-1 Tools Phillips screwdriver FRU Part # Table 9-13 Refer to on page 9-13 8-4-4-2 Time Required 15 min 8-4-4-3...
  • Page 255 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-4-4-5 SSD Module Installation Procedure 1) Insert the SSD module into its slot and tighten the captive screw. 2) Close the FE door and close the two fastening latches on the left side of the Front End door assembly.

  • Page 256: Cockpit (Monitor) Replacement Procedure

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-4-5 Cockpit (Monitor) Replacement Procedure 8-4-5-1 Tools Appropriate Phillips screwdriver Flat-head screwdriver FRU Part # Table 9-11 Refer to on page 9-11 8-4-5-2 Time Required 15 min...
  • Page 257 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 3.) Remove the cockpit rear cables cover, if exists (see below). System with Cable Cover System without Cable Cover Figure 8-23 Cockpit (Monitor) Securing Screws and Cockpit Rear Cover Removal 4.) Disconnect the following cables connected to cockpit (monitor): •...
  • Page 258 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL • Ground cables (x2)) Figure 8-25 Cockpit Ground Cables Removal 5.) Remove the Gel Holder. Raise the Articulated Arm to its up position to prevent the unintentional injury to personnel from CAUTION the stored mechanical energy.
  • Page 259 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-4-5-5 Cockpit (Monitor) Installation Procedure 1.) Mount the cockpit (monitor) on the mounting hooks and secure with four Phillips screws. Figure 8-27 Installing Cockpit (Monitor) 2.) Reconnect the cockpit (monitor) cables: •...

  • Page 260: Psu Module Replacement Procedure

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-4-6 PSU Module Replacement Procedure 8-4-6-1 Tools Appropriate Phillips screwdriver. FRU Part # Table 9-10 Refer to on page 9-10 8-4-6-2 Time Required 15 min...
  • Page 261 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 5.) Release the captive screw at the bottom of the PSU and pull the PSU out gently. Figure 8-28 Removing the PSU Module 8-4-6-5 PSU Module Installation Procedure 1.) Slide the new PSU into position.
  • Page 262 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 4.) Install the MPB Door • MPB Door Cover Installation Procedure 5.) Refit the following covers: Lower Front eTower cover, Right Side eTower Cover, Left Side eTower Cover, and RS Probe Cover.

  • Page 263: Battery Module Replacement Procedure

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-4-7 Battery Module Replacement Procedure 8-4-7-1 Tools Appropriate Phillips screwdriver. FRU Part # Table 9-10 Refer to on page 9-10 8-4-7-2 Time Required 15 min...
  • Page 264 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-4-7-5 Battery Module Installation Procedure 1.) Return the batteries into the scanner in the direction shown by the arrow on the label. See the figure above.

  • Page 265: Back End (Be) Module Replacement Procedure

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-4-8 Back End (BE) Module Replacement Procedure 8-4-8-1 Tools Appropriate Phillips screwdriver. FRU Part # Table 9-13 Refer to on page 9-13 8-4-8-2 Time Required 15 min...
  • Page 266 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 5.) Open the two fastening latches on the left side of the FE door assembly and loosen the captive screw. Then, carefully open the door. Figure 8-31 Opening Scanner Door 6) Secure the door with door support.
  • Page 267 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 9.) Disconnect the BIB blue cable from the CFE plastic cable guide.Disconnect the MPB to BIB cable. Figure 8-33 Disconnecting MPB to BE Power Cable 10.)Loosen the two captive screws on both sides of the BE module.
  • Page 268 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-4-8-5 BE Module Installation Procedure 1) Hold the SSD cables and slide in the BE module half way into the eTower. 2) Connect the MPB to BIB cable.
  • Page 269 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL • Left Side eTower Cover Installation Procedure • Right Side eTower Cover Installation Procedure • Lower Front eTower Cover Installation Procedure •...

  • Page 270: Bep Pcb Replacement Procedure

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-4-9 BEP PCB Replacement Procedure 8-4-9-1 Tools • Appropriate Phillips screwdriver 8-4-9-2 Time Required 15 min 8-4-9-3 Preparations 1.) Shut down the Venue™ ultrasound unit, as described in Power Shut Down 2.) Make sure the On/Off power switch is set to Off.
  • Page 271 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL • Release two captive screws • Release two screws at the bottom of the bracket Figure 8-37 Removing BE Supporting Bracket 6.) Release the following cable connectors: •...
  • Page 272 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL • Display port Figure 8-39 Disconnect BE Cables from BE Back 8.) Remove the BEP PCB: • Release four screws in the BEP PCB corners using Phillips screwdriver Figure 8-40 Remove BEP PCB Note: If the MiTx to BIB cable is preventing easy removal of the BEP PCB, disconnect the MiTx to BIB...
  • Page 273 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-4-9-5 BEP PCB Installation Procedure 1.) Reconnect the BEP PCB using four screws in the PCB corners using Phillips screwdriver Figure 8-41 Reconnect BEP PCB 2.) Reconnect the following cables at the back of the BE: •...
  • Page 274 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL • SSD PWR cable Figure 8-43 Reconnect SATA DATA and SSD PWR Cables 4.) Reconnect the supporting bracket using an appropriate Phillips screwdriver: •...
  • Page 275 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 5.) Reconnect omega bracket: attach 5 screws connecting the omega bracket Figure 8-45 BE Omega Bracket Repositioning 6.) Install the MPB module. •...

  • Page 276: Mpb Module Replacement Procedure

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-4-10 MPB Module Replacement Procedure 8-4-10-1 Tools • Appropriate Phillips screwdriver. FRU Part # Table 9-10 Refer to on page 9-10 8-4-10-2 Time Required 15 min...
  • Page 277 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 6.) Release the captive screw at the bottom center of the MPB. Figure 8-46 MPB Module - Mounting Screws 7.) Pull the MPB halfway out. 8.) Tilt the top toward you and pull the MPB out all the way.
  • Page 278 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-4-10-5 MPB Module Installation Procedure 1.) Insert the MPB module as follows: a.) Insert the MPB module so that it goes under the Top Receptical Box. To do that, the MPB Module must be inserted in angled position and not at 90°.
  • Page 279 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8.) Check PM_FW ,. Figure 8-48 Check if PM_FW is up to date 9.) If PM_FW is not up to date (the Comment section states “expected version is 3.xx"):perform software reload 10.) Perform the checks listed in...

  • Page 280: T-Cfe (Cfront End) Module Replacement Procedure

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-4-11 T-CFE (cFront End) Module Replacement Procedure When performing these procedures, take precautions to avoid damage of CAUTION electrostatic-sensitive components. Always have the ESD wrist strap connected either to the DIB chassis or to the GND plug at the rear of the scanner, and to your hand.
  • Page 281 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 5.) Loosen and remove the two retaining screws and remove the TRx box. Figure 8-49 Removing TRx Box 6.) Remove the T-TRx 32 modules. •...
  • Page 282 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8.) Separate the T-CFE board by pulling the handle upwards, and using the CFE Release Arm. Figure 8-51 Separating the T-CFE Board 8-4-11-5 T-CFE Module Installation Procedure 1.) Fit the new T-CFE module and fasten with six screws.
  • Page 283 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 7.) Install all accessories. • Accessories - Replacement Procedures 8.) Turn ON power to the system. Perform the checks listed in T-CFE (cFront End) Module Replacement Procedure on page 8-217 Chapter 8 - Replacement Procedures...

  • Page 284: T-Psb Module Replacement Procedure

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-4-12 T-PSB Module Replacement Procedure When performing these procedures, take precautions to avoid damage of CAUTION electrostatic-sensitive components. Always have the ESD wrist strap connected either to the DIB chassis or to the GND plug at the rear of the scanner, and to your hand.
  • Page 285 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 6.) Remove the PCIe plastic cable guide and attach it to the new T-PSB module. • Plastic Cable Guide for CFE Removal Procedure 8-4-12-5 T-PSB Module Installation Procedure 1.) Fit the T-PSB module and fasten with four screws.

  • Page 286: Electronic Boards- Replacement Procedures

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Section 8-5 Electronic Boards- Replacement Procedures 8-5-1 BIB Board Replacement Procedure 8-5-1-1 Tools Appropriate Phillips Screwdriver. FRU Part # Table 9-13 Refer to on page 9-13 8-5-1-2...
  • Page 287 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL • Release two screws at the bottom of the bracket Figure 8-52 Removing BE Supporting Bracket 5.) Disconnect BIB TO BE SPLIT CABLE connector that connects the BIB board to the BE module. Figure 8-53 Removing BIB Board - Disconnecting BIB TO BE SPLIT CABLE Connector 6.) Disconnect the PCIe cable connector that connects the BIB board to the BE module.
  • Page 288 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 7.) Remove the BIB Board. Figure 8-55 Removing BIB Board 8-5-1-5 BIB Board Installation Procedure 1.) Install the BIB Board on the BE module. 2.) Connect the cable connector (previously disconnected).

  • Page 289: T-Cfe Release Arm Replacement Procedure

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-5-2 T-CFE Release Arm Replacement Procedure 8-5-2-1 Tools Appropriate Phillips screwdriver. 8-5-2-2 Time Required 15 minutes 8-5-2-3 Preparation 1.) Shut down the Venue™ ultrasound unit, as described in Power Shut Down 2.) Make sure the On/Off power switch is set to Off.
  • Page 290 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Figure 8-57 Removing CFE Release Arm 8-5-2-5 T-CFE Release Arm Installation Procedure 1) Install a new T-CFE Release Lever in position on the PSB board. 2) Refit the T-CFE Board.

  • Page 291: Front End Power Supply (T-Feps) Replacement Procedure

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-5-3 Front End Power Supply (T-FEPS) Replacement Procedure NOTE: The Front End Power Supply (T-FEPS) is also referred to as the HVPS (High Voltage Power Supply). When performing these procedures, take precautions to avoid damage of CAUTION electrostatic-sensitive components.
  • Page 292 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 6.) Using both hands, carefully pull the T-FEPS towards you and remove it from the T-CFE. Figure 8-58 Removing the T-FEPS Metal Cover 8-5-3-5 Front End Power Supply (T-FEPS) Installation Procedure 1.) Return a new T-FEPS to its position on the Front End door assembly.

  • Page 293: T-Trx Box Replacement Procedure

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-5-4 T-TRx Box Replacement Procedure When performing these procedures, take precautions to avoid damage of CAUTION electrostatic-sensitive components. Always have the ESD wrist strap connected either to the DIB chassis or to the GND plug at the rear of the scanner, and to your hand.
  • Page 294 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 6.) Loosen the 2 screws that secure the metal cover of the TRx32 Box, and carefully pull the T-TRx box towards you. Figure 8-59 Removing the T-TRX Box 8-5-4-5 T-TRX Box Installation Procedure...

  • Page 295: T-Trx Module Replacement Procedure

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-5-5 T-TRx Module Replacement Procedure When performing these procedures, take precautions to avoid damage of CAUTION electrostatic-sensitive components. Always have the ESD wrist strap connected either to the DIB chassis or to the GND plug at the rear of the scanner, and to your hand.
  • Page 296 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 7.) Loosen the 2 screws that secure the T-TRx Box and remove the T-TRx box. The four T-TRx modules are each secured in position on the T-CFE Board by way of a white plastic holder at each end of the T-TRx module.
  • Page 297 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-5-5-5 TRx Module Installation Procedure NOTE: This procedure applies to replacement of one or more of the defective modules (TRX32). When performing these procedures, take precautions to avoid damage CAUTION of electrostatic-sensitive components.

  • Page 298: Mechanical Parts- Replacement Procedures

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Section 8-6 Mechanical Parts- Replacement Procedures 8-6-1 MPB Front Metal Door Replacement Procedure 8-6-1-1 Tools Appropriate Phillips screwdriver. FRU Part # Table 9-9 Refer to on page 9-8...
  • Page 299 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-6-1-5 MPB Front Metal Door Installation Procedure 1.) Install the new MPB Front Metal Cover and tighten the four captive screws. 2.) Refit the Lower Front eTower cover •...

  • Page 300: Mpb Guide L And Guide R Replacement Procedure

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-6-2 MPB Guide L and Guide R Replacement Procedure NOTE: The procedure below is the same whether replacing MPB Guide L or MPB Guide R that are mirrored items attached to the Receptacle Box side walls.
  • Page 301 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 5.) Remove the Guide. MPB Guide L/R Mounting Screws Figure 8-64 MPB Guide L/R- Mounting Screws 8-6-2-5 MPB Guide L/R Installation Procedure 1.) Attach the MP Guide L/R.
  • Page 302 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 4.) Refit the following covers: MPB Door Cover, Left and Right Side eTower Covers, Lower Front eTower Cover, and RS Probe cover •...

  • Page 303: Halo Handle Replacement Procedure

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-6-3 Halo Handle Replacement Procedure 8-6-3-1 Tools LOCTITE® 243™ Allen key 3 mm. FRU Part # Table 9-6 Refer to on page 9-5 8-6-3-2 Time Required...
  • Page 304 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 6.) Remove the Halo Handle mounting screws: four (x4) front screws and four (x4) side screws (two from each side). Halo Handle Front Screws Halo Handle Side Screws Figure 8-66 Removing the Halo Handle - Mounting Screws...
  • Page 305 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-6-3-5 Halo Handle Installation Procedure 1.) Mount the Halo Handle on the eTower. 2.) Apply LOCTITE® 243™ on the Halo Handle mounting screws and tighten them. 3.) Install the Riser Cover.

  • Page 306: Articulated Arm Replacement Procedure

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-6-4 Articulated Arm Replacement Procedure 8-6-4-1 Tools Allen key 2.5 mm. Snap ring (circlip) pliers FRU Part # Table 9-6 Refer to on page 9-5 8-6-4-2...
  • Page 307 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 5.) Remove the arm base cover. Figure 8-68 Removing Arm Base Cover 6.) If the cables are routed through the arm axis, refer to MPB TO Cockpit Cable Removal Procedure and to BE to Cockpit Cable Removal Procedure...
  • Page 308 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 10.)Pull out the cockpit (monitor) cables routed inside the riser. Figure 8-70 Removing Cockpit (Monitor) Cables 11.)Disconnect the ground cable from the riser Figure 8-71 Removing Ground Cable 12.)Using Forged Steel Ring Pliers, remove the C-clip and then the Teflon ring.
  • Page 309 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 13.)Remove the articulated arm. Figure 8-73 Removing Scanner Arm Note: Ensure the pressure pin is not dropped (if exists) Figure 8-74 Pressure Pin 8-6-4-5 Arm Installation Procedure 1.) Install the new arm on the riser.
  • Page 310 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL • Riser Thermal Cover Removal Procedure • Left Side eTower Cover Removal Procedure • Right Side eTower Cover Removal Procedure •...

  • Page 311: Riser Replacement Procedure

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-6-5 Riser Replacement Procedure 8-6-5-1 Tools • Allen key 2.5 mm. • LOCTITE® 243™ • Forged Steel Ring Pliers FRU Part # Table 9-5 Refer to on page 9-4...
  • Page 312 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 6.) Remove the riser cover. Figure 8-75 Removing Riser Cover 7.) Remove the Teflon sliding top ring. Figure 8-76 Removing Teflon Sliding Top Ring Note: Ensure the pressure pin is not dropped (if exists) Figure 8-77 Pressure Pin...
  • Page 313 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8.) Remove four securing screws and remove the riser. Figure 8-78 Removing Riser 8-6-5-5 Riser Installation Procedure 1.) Install new riser on the eTower. 2.) Apply LOCTITE®...
  • Page 314 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 5.) Install the riser cover and secure with four screws. 6.) Install scanner arm. • Arm Installation Procedure 7.) Refit the following covers: Lower Front eTower cover, Left Side eTower cover, Right Side eTower cover, Riser Thermal Cover, Upper Front eTower Cover and RS Probe cover.

  • Page 315: Casters Replacement Procedure

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-6-6 Casters Replacement Procedure NOTE: The procedure below is the same whether replacing a No Lock Caster or a Directional and Brake Lock Caster NOTE: Make sure to install each type in its correct location.See...
  • Page 316 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 4.) Return and fasten the Allen screw, making sure the screw is tightened sufficiently to secure the wheel on the chassis. Do not over-tighten the screw! NOTE: When installing wheels, make sure you install the correct type of the wheel.

  • Page 317: Plastic Cable Guide For Cfe Replacement Procedure

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-6-7 Plastic Cable Guide for CFE Replacement Procedure 8-6-7-1 Tools Appropriate Phillips screwdriver FRU Part # Table 9-5 Refer to on page 9-4 8-6-7-2 Time Required...
  • Page 318 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL • Gently pull down the Plastic Cable Guide for CFE and disconnect the cable connector: Figure 8-83 Disconnecting the PCIe Cable 6.) Loosen and remove the two screws securing the cable guide to CFE board and remove it.
  • Page 319 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-6-7-5 Plastic Cable Guide for CFE Installation Procedure 1.) Install the new Plastic Cable Guide for CFE and slightly tighten the two screws to secure the cable guide in its place.

  • Page 320: Mpb Blower (Fan) Replacement Procedure

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-6-8 MPB Blower (Fan) Replacement Procedure 8-6-8-1 Tools Appropriate Phillips screwdriver FRU Part # Table 9-7 Refer to on page 9-6 8-6-8-2 Time Required 10 min...
  • Page 321 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 5.) Loosen the elastic spring slings that hold the fan and carefully remove the MPB fan. Elastic spring sling Figure 8-86 Removing the MPB Fan Chapter 8 - Replacement Procedures 8-101...
  • Page 322 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-6-8-5 MPB Fan Installation Procedure 1.) Carefully insert the new MPB fan into the fan sleeve. 2.) Tighten the elastic spring slings to secure the fan in its place. Figure 8-87 Tightening Elastic Spring Slings 3.) Reconnect the MPB to BIB Control Cable to the fan cable connector.
  • Page 323 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 5.) Install the following covers: Lower Front eTower, Left side eTower, Right Side eTower and RS Probe cover. • Left Side eTower Cover Installation Procedure •...

  • Page 324: Ipp Module Replacement Procedure

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-6-9 IPP Module Replacement Procedure 8-6-9-1 Tools Appropriate open-end wrench Multimeter Nose pliers Appropriate short Phillips screwdriver FRU Part # Table 9-10 Refer to on page 9-10...
  • Page 325 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 7.) Remove the three screws that hold the IPP metal frame. Figure 8-89 Removing IPP Holding Screws 8.) Using the nose pliers (or flat head screwdriver) squeeze the white plastic connector holders and push them out to remove the power connector.
  • Page 326 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 9.) Using the open-end wrench, disconnect the ground cable. Ground cable Figure 8-91 Disconnecting Ground Cable 10.)Remove the IPP module. 8-106 Section 8-6 - Mechanical Parts- Replacement Procedures...
  • Page 327 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-6-9-5 IPP Module Installation Procedure 1.) Attach the new IPP module on the MPB receptical and secure with three screws. 2.) Connect the power connector from the front of the system.

  • Page 328: Cables - Replacement Procedures

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Section 8-7 Cables - Replacement Procedures 8-7-1 MPB Rear USB Cable Replacement Procedure 8-7-1-1 Tools Appropriate Phillips screwdriver. FRU Part # Table 9-14 Refer to on page 9-14...
  • Page 329 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 7.) Place the MPB module on a flat surface and disconnect the MPB Rear USB Cable connector to the MPB J12 Connector. MPB to Rear USB Cable - To MPB J12 Connector Figure 8-92 Disconnecting MPB Rear USB Cable - To MPB J12 Connector 8.) Using Phillips screwdriver, disconnect the two screws that hold the cable connector to the rear...
  • Page 330 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-7-1-5 MPB Rear USB Cable Installation Procedure 1.) Connect the MPB to Rear USB Cable to the rear panel connector and tighten the two screws (previously removed).

  • Page 331: Mpb To Cockpit Cable Replacement Procedure

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-7-2 MPB TO Cockpit Cable Replacement Procedure 8-7-2-1 Tools • Appropriate Phillips screwdriver • Flat-head screwdriver 8-7-2-2 Time Required 15 min 8-7-2-3 Preparations 1.) Shut down the Venue™...
  • Page 332 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL b.) Release the four Phillips screws and remove the rear cable cover. Figure 8-94 Removing Rear Cable Cover 5.) Disconnect the MPB TO COCKPIT CABLE from the monitor: •...
  • Page 333 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 6.) Gently pull out the MPB to Cockpit cable from the axis tilt. 7.) Release the MPB to Cockpit cable from the arm: a.) Carefully raise the arm to its up position b.) Remove the arm base cover Figure 8-96 Removing Arm Base Cover...
  • Page 334 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 9.) Route the cable and its connector downwards through the arm hole. Figure 8-99 Route Cable Through Arm Hole 10.)Release plastic clips that hold the cable using a flat screwdriver: •...
  • Page 335 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 11.)Disconnect J1 and J2 connectors by sliding the connectors upwards from the MPB receptacle side. Figure 8-101 Disconnecting J1, J2 connectors 12.)Gently slide the MPB TO COCKPIT cable upwards, ensuring not to pull and cause damage to the other cables.
  • Page 336 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-7-2-5 MPB TO Cockpit Cable Installation Procedure 1.) Remove ferrite clip from MPB to Cockpit cable. Figure 8-103 Removing Ferrite from Cable 2.) Route the MPB to Cockpit cable through the articulated arm, so that the length of the exposed cable toward the cockpit is minimum 44 cm.
  • Page 337 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 3.) Remove the lower and then the upper cockpit covers. Upper cover removed Lower cover removed Figure 8-105 Removing Upper and Lower Cockpit Covers 4.) Apply moderate force and route the MPB to Cockpit cable through the tilt axis, keeping the routed cable on the most left, and the connector facing to the right.
  • Page 338 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 5.) Reattach ferrite to the MPB to Cockpit cable, approximately 3 cm below the cable connector. 3 cm Figure 8-107 Attaching Ferrite to MPB to Cockpit Cable 6.) Connect the MPB to Cockpit cable to the cockpit, and fasten the flat screws.
  • Page 339 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL monitor, as shown below. Route cable under the pin Figure 8-109 Routing the MPB to Cockpit Cable under the Pin 9.) Refit the cockpit upper and then the lower covers.
  • Page 340 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 12.)Measure 30 cm of cable between the connector and the arm. Figure 8-111 Measuring 30 cm of the Cable 13.)Secure cable to arm using tie wraps. Figure 8-112 Securing the Cable to Arm 14.)Gently slide the MPB TO COCKPIT cable through the MPB receptacle side, towards the front.
  • Page 341 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL • Two between the connectors and the MPB receptacle side. Figure 8-114 Plastic Clips Holding the Cable 17.)Close the cable cover door: •...
  • Page 342 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 21.)Install the MPB module. • MPB Module Installation Procedure 22.)Refit the following covers: Riser Thermal, Left Side eTower, Right Side eTower, Lower Front eTower, and RS Probe cover.

  • Page 343: Be To Cockpit Cable Replacement Procedure

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-7-3 BE to Cockpit Cable Replacement Procedure 8-7-3-1 Tools • Appropriate Phillips screwdriver • Flat screwdriver • 2.5 mm Allen key. FRU Part # Table 9-14 Refer to...
  • Page 344 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 4.) For systems with rear cockpit cable cover installed, perform the following steps: a.) Disconnect the Wi-Fi adapter. • Wi-Fi Adapter Removal Procedure b.) Release the four Phillips screws and remove the rear cable cover.
  • Page 345 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL c.) Using Allen key, remove the two securing screws of the arm side cover. d.) Slide the left-side arm side cover upwards and remove it. Figure 8-119 Removing Arm Side Covers 6.) Cut the tie wraps securing the BE to cockpit cable to the arm left side, and release the cable from the arm.
  • Page 346 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8.) Release the plastic clips that hold the cable using a flat screwdriver: • Three in the front end • One between the connectors and the MPB receptacle side.
  • Page 347 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL door, with the rubber grommet. Figure 8-124 Releasing the BE to Cockpit Cable The cable is released. Chapter 8 - Replacement Procedures 8-127...
  • Page 348 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-7-3-5 BE to Cockpit Cable Installation Procedure 1.) Route BE to Cockpit Cable through arm, so that the cable length that remains exposed to the cockpit direction is minimum 35cm.
  • Page 349 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 3.) Route the BE to Cockpit cable trough cockpit tilt axis. For easier routing, make sure the cable is aligned to the left. Figure 8-127 Routing BE to Cockpit Cable through Tilt Axis 4.) Connect the BE to Cockpit cable DP connector to the cockpit.
  • Page 350 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 7.) Route the BE TO COCKPIT cable through the cable cover door and the arm hole. Figure 8-129 Route Cable Through Arm Hole 8.) Connect the BE TO COCKPIT CABLE to the monitor •...
  • Page 351 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL • Three in the front end • One between the connectors and the MPB receptacle side. Figure 8-132 Plastic Clips Holding the Cable 12.)Close the cable cover door: •...
  • Page 352 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL eTower, and RS Probe cover. • Riser Thermal Cover Installation Procedure • Left Side eTower Cover Installation Procedure • Right Side eTower Cover Installation Procedure •...

  • Page 353: Psu To Mpb Dc Docking Cable Replacement Procedure

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-7-4 PSU to MPB DC Docking Cable Replacement Procedure 8-7-4-1 Tools • Appropriate Phillips screwdriver • Flat screwdriver. FRU Part # Table 9-14 Refer to on page 9-14...
  • Page 354 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL a.) On each side of each connector, use a flat screwdriver to push one of the plastic flaps towards the hole, and then push the other flap through the hole to release the connector. Figure 8-135 Releasing the Connector b.) From the front side, release both cable edges, by pulling the rubber towards you.
  • Page 355 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL c.) Release the ground cable using an appropriate Phillips screwdriver. Figure 8-137 Releasing the Ground Cable 5.) The cable is released. Figure 8-138 Released Cable 8-7-4-5 PSU to MPB DC Docking Cable Installation Procedure...

  • Page 356: Mpb To Be Pwr Cable Replacement Procedure

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-7-5 MPB to BE PWR Cable Replacement Procedure 8-7-5-1 Tools Appropriate Phillips screwdriver Flat screwdriver. FRU Part # Table 9-14 Refer to on page 9-14 8-7-5-2...
  • Page 357 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 4.) Disconnect the two lower cable connectors J4, J5 by sliding them upwards (see J-connectors map that follows). Figure 8-139 Disconnecting Two Lower Connectors 5.) Release the cable from the two plastic cable clips.
  • Page 358 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-7-5-5 MPB TO BE PWR Cable Installation Procedure 1.) Connect the cable using the two plastic cable clips 2.) Connect the two lower cable connectors by sliding them downwards 3.) Install the MPB module.

  • Page 359: On/Off Switch Cable Replacement Procedure

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-7-6 ON/OFF Switch Cable Replacement Procedure 8-7-6-1 Tools Flat screwdriver. FRU Part # Table 9-14 Refer to on page 9-14 8-7-6-2 Time Required 10 min...
  • Page 360 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 5.) Place the MPB module on a flat surface and disconnect the following cable connectors: • Disconnect the ON/OFF Switch cable connector from the MPB J10 connector. To MPB J10 Connector Figure 8-142 ON/OFF Switch Cable - To MPB J10 Connector •...
  • Page 361 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-7-6-5 ON/OFF Switch Cable Installation Procedure 1.) Connect the ON/OFF Switch cable connector to the MPB J10 connector. 2.) Connect the other ON/OFF Switch cable connector to the MPB module by pressing the securing clips on both sides of the connector.

  • Page 362: Pcie Cable Replacement Procedure

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-7-7 PCIe Cable Replacement Procedure 8-7-7-1 Tools Appropriate Phillips screwdriver. FRU Part # Table 9-14 Refer to on page 9-14 8-7-7-2 Time Required 10 min...
  • Page 363 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-7-7-5 PCIe Cable Installation Procedure 1.) Connect the new PCIe cable to the BIB board and to the BE module. 2.) Install the BE module.

  • Page 364: Mpb To Bib Control Cable Replacement Procedure

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-7-8 MPB to BIB Control Cable Replacement Procedure 8-7-8-1 Tools Appropriate Phillips screwdriver. FRU Part # Table 9-14 Refer to on page 9-14 8-7-8-2 Time Required...
  • Page 365 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 6.) Disconnect MPB to BIB Control Cable from the fan cable connector. MPB to BIB Control Cable - Fan Connector Figure 8-146 Disconnecting Fan Cable Connector 7.) Release plastic clips that hold the cable.
  • Page 366 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8.) Slide up and disconnect the other side of the MPB to BIB Control Cable from the J6 connector. J6 Connector Figure 8-148 Disconnecting MPB to BIB Control Cable from J6 Connector 9.) Remove the MPB to BIB Control cable.

  • Page 367: Printer Usb Cable Replacement Procedure

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-7-9 Printer USB Cable Replacement Procedure 8-7-9-1 Tools Appropriate Phillips screwdriver FRU Part # Table 9-19 Refer to on page 9-18 8-7-9-2 Time Required 5 min...
  • Page 368 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 4.) Loosen the Phillips screw and remove the Peripheral Cable Cover. Figure 8-150 Disconnecting the Printer Cable 5.) Disconnect the printer cable (yellow USB connector) from the Back End assembly. 8-7-9-5 Printer USB Cable Installation Procedure 1.) Connect the new printer cable to the Back End assembly.

  • Page 369: Bep Cables Replacement Procedure

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-7-10 BEP Cables Replacement Procedure 8-7-10-1 Tools • Appropriate Phillips screwdriver • Flat-head screwdriver • Socket Wrench 8-7-10-2 Time Required 15 min 8-7-10-3 Preparations...
  • Page 370 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 5.) Remove the supporting bracket using an appropriate Phillips screwdriver: • Release two captive screws • Release two screws at the bottom of the bracket Figure 8-152 Removing BE Supporting Bracket 6.) Release the following cable connectors: •...
  • Page 371 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL • Display port Figure 8-154 Disconnect BE Cables from BE Back 8.) Remove the PCB: • Release four screws in the PCB corners using Phillips screwdriver Figure 8-155 Remove PCB Note: If the MiTx to BIB cable is preventing easy removal of the PCB, disconnect the MiTx to BIB...
  • Page 372 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL • SATA PWR cable • SATA DATA (BE to SSD) cable Figure 8-156 Remove PCB • MiTx to BIB cable: release one connector on the BIB and pull upwards two connectors on the BEP PCB Figure 8-157 MiTx to BiB Cable Removal 8-7-10-5...
  • Page 373 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 2.) Route the cables on the BEP bottom bracket as shown below Figure 8-158 Route cables on BEP Bottom Bracket 3.) Reconnect the PCB using four screws in the PCB corners using Phillips screwdriver Figure 8-159 Reconnect PCB 4.) Reconnect the following cables at the back of the BE:...
  • Page 374 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL • Display port Figure 8-160 Reconnect BE Cables from BE Back 5.) Reconnect the following cable connectors: • SATA DATA BE TO SSD A (red cable) •...
  • Page 375 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL • Two screws at the bottom of the bracket Figure 8-162 Reconnecting BE Supporting Bracket 7.) Reconnect omega bracket: attach 5 screws connecting the omega bracket Figure 8-163 BE Omega Bracket Repositioning 8.) Install the MPB module.
  • Page 376 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 11.)Install all accessories. • Accessories - Replacement Procedures 12.)Turn ON power to the system. Perform the checks listed in Back End (BE) Module Replacement Procedure on page 8-217 8-156 Section 8-6 - Mechanical Parts- Replacement Procedures...

  • Page 377: Mpb To T-Feps - Fru Cable Replacement Procedure

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-7-11 MPB TO T-FEPS - FRU Cable Replacement Procedure 8-7-11-1 Tools • Appropriate Phillips screwdriver • Flat-head screwdriver 8-7-11-2 Time Required 15 min 8-7-11-3 Preparations...
  • Page 378 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 3.) Disconnect the MPB TO T-FEPS cable edge Figure 8-165 Disconnecting MPB to T-FEPS Cable Edge 4.) Disconnect the two lower cable connectors by sliding them upwards 5.) The cable is released.
  • Page 379 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 7.) Install all accessories. • Accessories - Replacement Procedures 8.) Turn ON power to the system Perform the checks listed in Front End Power Supply (T-FEPS) Replacement Procedure on page 8- Chapter 8 - Replacement Procedures...

  • Page 380: Mpb To Peripherals Harness - Fru Cable Replacement Procedure

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-7-12 MPB To Peripherals Harness - FRU Cable Replacement Procedure 8-7-12-1 Tools • Appropriate Phillips screwdriver • Flat-head screwdriver 8-7-12-2 Time Required 15 min 8-7-12-3...
  • Page 381 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Figure 8-167 Disconnecting Cable Clips 3.) Release the cable from the upper plastic cable clips Figure 8-168 Release Cable from Upper Plastic Cable Clips 4.) If a printer is used: •...
  • Page 382 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL • Disconnect the printer cable (yellow USB connector) from the Back End assembly. Figure 8-170 Release Cable according to Configuration 5.) Disconnect the MPB to BEP (white) cable connected to BE module.
  • Page 383 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 6.) Release the J3 peripherals connector Figure 8-172 Release Cable from J3 Connector 7.) The cable is released. 8-7-12-5 MPB To Peripherals Harness - FRU Cable Installation Procedure 1.) Connect the cable to J3 connector 2.) Route the cable according to the configuration (if printer is used - route the cable upwards) 3.) Connect the cable to the plastic cable clips...

  • Page 384: Peripherals Replacement/Installation Procedures

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Section 8-8 Peripherals Replacement/Installation Procedures 8-8-1 Printer Replacement/Installation Procedure 8-8-1-1 Tools Appropriate Phillips screwdriver FRU Part # Table 9-19 Refer to on page 9-18 8-8-1-2 Time Required...
  • Page 385 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-8-1-5 Printer Installation Procedure (For Systems with No Existing Printer) 1.) Remove the Printer Insert Cover from the Upper eTower Cover. •...
  • Page 386 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 4.) Remove the MPB Front Metal Door • MPB Front Metal Door Removal Procedure 5.) Unclip the white plastic cable holder and release the two printer cables: Printer Power Cable and Printer USB Cable Unclip cable holder Figure 8-175 Releasing Printer Cables...
  • Page 387 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 7.) Insert the Printer Power Cable and Printer USB cable through the dedicated opening. Figure 8-177 Printer Cables Routed Through Dedicated Opening 8.) Connect the Printer USB Cable and Printer Power Cables to the Printer.
  • Page 388 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 9.) Attach the Printer to the eTower and secure with two bottom screws. Figure 8-179 Attaching Printer to the eTower 10.)Attach the metal cable cover and secure the Phillips screw.
  • Page 389 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 12.)Refit the following covers: RS Probe Cover, Lower Front eTower, Left side eTower, Right Side eTower, Upper eTower Front Cover. •...

  • Page 390: Wi-Fi Adapter Replacement/Installation Procedure

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-8-2 Wi-Fi Adapter Replacement/Installation Procedure 8-8-2-1 Tools Appropriate Phillips screwdriver FRU Part # Table 9-19 Refer to on page 9-18 8-8-2-2 Time Required 15 min...
  • Page 391 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-8-2-5 Wi-Fi Adapter Installation Procedure (For Systems with No Existing Wi-Fi Adapter) 1.) Attach the L-shape USB adapter to the Wi-Fi dongle. NOTE: Perform this step only for Venue™...
  • Page 392 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Note: The barcode device is detected by the system as a COM Port under windows device manager:. Figure 8-184 Barcode detection in Device manager 8-172 Section 8-8 - Peripherals Replacement/Installation Procedures...

  • Page 393: Ecg Installation Procedure For Systems With No Printer Installed

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-8-3 ECG Installation Procedure for Systems with No Printer Installed 8-8-3-1 Tools Appropriate Phillips screwdriver FRU Part # Table 9-20 Refer to on page 9-19 8-8-3-2...
  • Page 394 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 3.) Attach ECG Bracket to printer bracket with 2 screws and 2 washers (verify correct orientation). Figure 8-186 Attaching ECG Bracket to Printer Bracket 4.) Using two Thumb screws, install the bracket on the eTower.
  • Page 395 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 7.) Attach grommet to the ECG USB cable. Figure 8-189 Attaching Grommet to the ECG USB Cable 8.) Fold the excessive cable and use the cable clips to hold it. 9.) Attach the metal bracket to close the cable opening.
  • Page 396 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 11.)Mount the ECG module and tighten the screw to fix the ECG module in place. Figure 8-192 Fixing ECG Module 12.)Install the following covers: MPB Front Metal Door, Upper Front eTower, Lower Front eTower with cutout for ECG.

  • Page 397: Ecg Installation Procedure For Systems With Printer Installed

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-8-4 ECG Installation Procedure for Systems with Printer Installed 8-8-4-1 Tools Appropriate Phillips screwdriver FRU Part # Table 9-20 Refer to on page 9-19 8-8-4-2 Time Required...
  • Page 398 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 3.) Unscrew the two thumbscrews holding the printer bracket and remove the printer with the bracket. Figure 8-194 Disconnecting Printer 4.) Remove four screws connecting the printer to the bracket.
  • Page 399 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 6.) Attach the bracket to the printer using four screws. Figure 8-197 Attaching Bracket to Printer 7.) Connect ECG USB cable to the USB 2.0 port on the BEP on top of the green connector. Figure 8-198 Connecting ECG USB Cable 8.) Route the USB cable through the dedicated opening in the eTower and affix it along with the printer USB cable.
  • Page 400 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 9.) Install the metal bracket. Figure 8-200 Installing Metal Bracket 10.)Connect the USB cable and power cable to the printer and the USB cable to the ECG module. 11.).Using two Thumb screws, install the bracket on the eTower.
  • Page 401 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 13.)Fold the excessive cable and use the cable clips to hold it. Figure 8-203 Connecting Printer and ECG Cables 14.)Install the following covers: MPB Front Metal Door, Upper Front eTower, Lower Front eTower with cutout for ECG.

  • Page 402: Ecg Replacement Procedure

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-8-5 ECG Replacement Procedure 8-8-5-1 Tools Appropriate Phillips screwdriver FRU Part # Table 9-20 Refer to on page 9-19 8-8-5-2 Time Required 15 min 8-8-5-3...
  • Page 403 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 3.) Gently pull out the ECG module. Figure 8-205 Pulling Out ECG 4.) Disconnect the USB cable and remove the ECG. Figure 8-206 Removing ECG 8-8-5-5 ECG Installation Procedure...

  • Page 404: Operating System And Application Software Loading Procedures

    ANUAL Section 8-9 Operating System and Application Software Loading Procedures 8-9-1 Burning Disk-on-Key Media with SW Downloaded from GE Portal 8-9-1-1 ImageUSB System Requirements Burning of the disk-on-key media (Mem stick) is performed using ImageUSB utility downloaded from the NOTICE GE portal.
  • Page 405 Figure 8-209 Disk-on-Key Burn Process - Write Image to USB Drive 6.) In the Step 3 section, click Browse and select the image-file (in BIN format) downloaded from the GE Portal. Figure 8-210 Disk-on-Key Burn Process - Write Image to USB Drive 7.) In the Step 4 section, click Write to start the burning process.
  • Page 406 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8.) Click Yes in the dialog boxes that appear to continue the burning process. Figure 8-212 Disk-on-Key Burn Process - Confirmation and Warning Messages 9.) View the burning progress in the Overall progress status bar.
  • Page 407 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 11.)If the burning process fails, a notification window appears. Click OK to close the window. Figure 8-215 Disk-on-Key Burn Process - Imaging Failed Message Repeat steps 3 - 9 using different USB media.

  • Page 408: Software Update Procedure

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-9-2 Software Update Procedure NOTE: Images in this procedure are for reference only. There may be differences or variations, in accordance with different software versions.
  • Page 409 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL For R2 software version 302.X.X, the following Warning message appears: Figure 8-218 Venue™ Partition C - Warning Message R2 5.) Click Yes in the Warning message box. 6.) Automatic installation process runs.
  • Page 410 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 7.) Click Reboot Venue Scanner. Wait until the INFORMATION dialog box appears: Figure 8-220 Venue™ Installation Process- Information Dialog Box 8.) Disconnect the SW installation media and tap OK in the message box.
  • Page 411 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 13.)Tap Run wizard to continue the installation. Figure 8-223 Venue™ Installation Wizard - Run Wizard 14.)Enter the system serial number and tap OK to confirm. Figure 8-224 Venue™...
  • Page 412 The purpose of this procedure is to allow the user to format the disk-on-key and to regain the initial storage capacity of the media used for burning software downloaded from GE portal. 1.) On your PC, insert the Disk-on-Key media into any available USB port.

  • Page 413: Software Upgrade Procedure From Venue™ R1 To Venue™ R2

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-9-3 Software Upgrade Procedure from Venue™ R1 to Venue™ R2 WHILE THE SOFTWARE UPGRADE PROCEDURE IS DESIGNED TO PRESERVE DATA, WARNING WARNING YOU SHOULD SAVE ANY PATIENT DATA, IMAGES, SYSTEM SETUPS TO A BACKUP...
  • Page 414 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 4.) Connect USB memstick to any available USB port in the system. 5.) From the side menu, select Admin and then Backup. Figure 8-228 Backup Options Tab 6.) Select the System Configuration checkbox.
  • Page 415 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL After the backup is complete, the following message appears: Figure 8-230 Backup Complete Message 9.) Eject the USB memstick when prompted. 8-9-3-2 Backup of Patient Exams 1.) Connect an external USB 3.0 hard drive with at least 100GB of free space.
  • Page 416 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 3.) Select the Select All checkbox to select all patients for backup. Figure 8-232 Select All Patients for Backup 4.) Tap Send Selected. Figure 8-233 Send Selected Button 5.) In the Copy window, select USB Storage and click OK.
  • Page 417 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL The selected data is copied. The backup process is indicated on the progress bar that appears. Figure 8-235 Copying Patients Dialog 6.) After the backup is complete, proceed to Software Upgrade Procedure.
  • Page 418 The Warning message appears: Figure 8-237 Venue™ Partition C - Warning Message IMPORTANT Venue R1 user presets are not compatible with R2 software. The backed up presets can NOTICE only be used if reverting back to R1 software version. Do not try to import these presets to R2 software.
  • Page 419 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 12.)Select the interface language and tap OK to proceed. Figure 8-240 Venue™ Installation Wizard - Welcome Screen 13.)Tap Run wizard to continue the installation. Figure 8-241 Venue™...
  • Page 420 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Note: In case of firmware update errors, the following messages may appear : Figure 8-242 Venue™ Setup Wizard - Firmware Update Errors •...
  • Page 421 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL check box is NOT selected. Figure 8-244 Auto zone increment check box Perform the checks listed in Operating System and Application Software Installation Procedure page 8-219 Chapter 8 - Replacement Procedures 8-201...
  • Page 422 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 18.)Verify that an e-label is displayed in Config screen under the About tab as shown below: Figure 8-245 Venue™ Upgrade Label 8-202 Section 8-9 - Operating System and Application Software Loading Procedures...
  • Page 423 IRECTION EVISION ENUE ERVICE ANUAL 19.)Scan the UDI code with GE UDI Scanner application and make sure the CRM system is updated correctly. see Figure 8-246 NOTE: This step is applicable only for upgrades that were obtained electronically (eDelivery). Figure 8-246 Venue™ Upgrade UDI Label 20.)In case the purchased upgrade kit was delivered as a physical media, scan the UDI label that is...
  • Page 424 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Figure 8-247 Example of UDI label attached to Software installation media Label 8-204 Section 8-9 - Operating System and Application Software Loading Procedures...

  • Page 425: Software Installation Procedure - General Overview

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-9-4 Software Installation Procedure - General Overview The Venue™ ultrasound scanner software loading options provide the ability to install the Windows operating system and the Venue™...
  • Page 426 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 2.) Perform a full back-up for Patient Archive and System Configuration (for instructions, refer to the Venue™ User Manual on your Document Media). 3.) Write down the following settings as it will be necessary to restore them at the end of the process: TCP/IP address Network printer (if present)

  • Page 427: Software Installation Procedure

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-9-5 Software Installation Procedure NOTE: Images in this procedure are for reference only. There may be differences or variations, in accordance with different software versions.
  • Page 428 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 7.) Select Exit and Reboot. Wait until the INFORMATION dialog box appears: Figure 8-250 Venue™ Installation Process- Information Dialog Box 8.) Disconnect the SW installation media and tap OK in the message box.
  • Page 429 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 13.)Tap Run wizard to continue the installation. Figure 8-253 Venue™ Installation Wizard - Run Wizard 14.)Enter the system serial number and tap OK to confirm. Figure 8-254 Venue™...
  • Page 430 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 15.)Tap OK to confirm the serial number. Figure 8-255 Venue™ Installation Process- Confirm Serial Number 16.)The settings screen appears. The Local tab opens by default. 17.)Continue with the EZ Config installation as specified in Section 3-6-2-1 on page 3-27.
  • Page 431 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-9-6 NOTE: The downgrade procedure is only applicable for R1 systems in which the R2 upgrade procedure failed. Chapter 8 - Replacement Procedures 8-211...

  • Page 432: Software Recovery Procedure

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 8-9-7 Software Recovery Procedure NOTE: Images in this procedure are for reference only. There may be differences or variations, in accordance with different software versions.
  • Page 433 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 4.) A pop up window will be displayed, notifying the user about the next steps.. Figure 8-257 Information window 5.) Select OK. Windows recovery options will be displayed. 6.) Select Troubleshoot.
  • Page 434 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 7.) select Venue SW reload. Figure 8-259 Troubleshoot Window 8.) The system will reboot automatically and the Venue SW reload window will be displayed. Figure 8-260 Venue SW Reload 9.) Select Reload Venue SW.
  • Page 435 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 13.)Continue with Venue GO EZ Config Setup Wizard: • EZ Config - Setup Wizard Perform the checks listed in Operating System and Application Software Installation Procedure page 8-219 Chapter 8 - Replacement Procedures 8-215...

  • Page 436: Functional Checks To Be Performed After Replacement Procedures

    For easy reference, these are grouped in accordance with the various categories of Venue™ replacement parts. IMPORTANT - AFTER PERFORMING A REPLACEMENT PROCEDURE, ALWAYS REPORT TO NOTICE THE GE SERVICE SYSTEM, AS DESCRIBED BELOW. 8-10-2 Functional Checks Required per Replacement Part Category Table 8-4 lists the Functional Checks to be performed after each type of Replacement Procedure.
  • Page 437 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Table 8-4 Replacement Procedures - Functional Checks Required (Continued) Repl. Part Category Replacement Procedure Functional Checks Required • Perform 7-3-3 -System Diagnostics Full Front End Replacement •...
  • Page 438 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Table 8-4 Replacement Procedures - Functional Checks Required (Continued) Repl. Part Category Replacement Procedure Functional Checks Required • Perform 7-3-3 -System Diagnostics •...
  • Page 439 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Table 8-4 Replacement Procedures - Functional Checks Required (Continued) Repl. Part Category Replacement Procedure Functional Checks Required Operating System and/or •...

  • Page 440: Overview

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Chapter 9 Renewal Parts Section 9-1 Overview 9-1-1 Purpose of Chapter 9 This chapter gives you an overview of replacement parts for the Venue™ ultrasound scanner. NOTE: In the detailed Parts lists, illustrations are accompanied by FRU names, corresponding Part Numbers and a compatibility matrix.

  • Page 441: List Of Abbreviations

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Section 9-2 List of Abbreviations • Assy - Assembly • T-BEP - Back End Processor • T-CFE Control Front End •...

  • Page 442: Main Assemblies And Sub Assemblies

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Section 9-3 Main Assemblies and Sub Assemblies Mechanical Hardware Parts Cockpit (Monitor) Parts eTower Covers Back End Back End Cables Front End System Power Distribution System Power Cables...

  • Page 443: Renewal Parts Lists And Diagrams

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Section 9-4 Renewal Parts Lists and Diagrams 9-4-1 Mechanical Hardware Parts Figure 9-2 Mechanical Hardware Parts - Diagram 1 Table 9-5 Mechanical Hardware Parts - Diagram 1 Can Be Item Part Name...
  • Page 444 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Figure 9-3 Mechanical Hardware Parts - Diagram 2 Table 9-6 Mechanical Hardware Parts - Diagram 2 Can Be Repl Item Part Name Part Number Replace...
  • Page 445 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Figure 9-4 Mechanical Hardware Parts - Diagram 3 Table 9-7 Mechanical Hardware Parts - Diagram 3 Can Be Repl Item Part Name Part Number Replace...

  • Page 446: Covers

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 9-4-2 Covers Figure 9-5 Covers - Diagram 1 Table 9-8 Covers - Diagram 1 Can Be Repl Item Part Name Part Number Replace Replaced...
  • Page 447 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Figure 9-6 Covers - Diagram 2 Table 9-9 Covers - Diagram 2 Can Be Repl Item Part Name Part Number Replace Replaced Compatible...

  • Page 448: System Power Distribution

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 9-4-3 System Power Distribution Figure 9-7 Power Parts Chapter 9 - Renewal Parts...
  • Page 449 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Table 9-10 Power Parts Can Be Repl Item Part Name Part Number Replace Replaced Compatible Proc Part # by Part # With BATTERY MODULE ASSY S5737214...

  • Page 450: Cockpit (Monitor) Parts

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 9-4-4 Cockpit (Monitor) Parts Figure 9-8 Cockpit (Monitor) Parts Table 9-11 Cockpit (Monitor) Parts Can Be Repl Item Part Name Part Number Replace Replaced...

  • Page 451: Etower

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 9-4-5 eTower 9-4-5-1 Front End Figure 9-9 Electronic Cards and Assemblies Table 9-12 Front End Components Can Be Repl Item Part Name Part Number Replace...
  • Page 452 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 9-4-5-2 Back End Figure 9-10 Back End Table 9-13 Back End Can Be Repl Item Part Name Part Number Replace Replaced Compatible Proc...
  • Page 453 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 9-4-5-3 Back End Cables Figure 9-11 Back End Cables Table 9-14 Back End Cables Can Be Repl Item Part Name Part Number Replace Replaced...

  • Page 454: Probes

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 9-4-6 Probes Table 9-15 Probes Can Be Can Replace Item Part Name Part Number Replaced by Compatible Part # Part # With 5433833 47237516...

  • Page 455: System Power Cables

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 9-4-8 System Power Cables 1001 1002 1003 1006 1004 1005 1009 1007 1008 Figure 9-14 System Power Cables Table 9-17 System Power Cables Can Be Item Part Name...

  • Page 456: Accessories

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 9-4-9 Accessories 1102 1103 1101 Figure 9-15 Accessories Table 9-18 Accessories Can Be Repl Item Part Name Part Number Replace Replaced Compatible Proc...

  • Page 457: Optional Peripherals

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 9-4-10 Optional Peripherals 1201 1202 1203 1204 1205 Figure 9-16 Optional Peripherals Table 9-19 Optional Peripherals Can Be Repl Item Part Name Part Number Replace...

  • Page 458: Ecg Parts For Venue R2 Only

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 9-4-11 ECG Parts For Venue R2 Only 1301 1305 1302 1303 1304 Figure 9-17 ECG Parts Table 9-20 ECG Parts Can Be Repl Item...

  • Page 459: Overview

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Chapter 10 Care and Maintenance Section 10-1 Overview 10-1-1 Care and Maintenance Inspections It has been determined by engineering that your Venue™ System does not have any high wear components that fail with use, therefore no Care and Maintenance inspections are mandatory.

  • Page 460: Warnings

    DO NOT OPERATE THIS ULTRASOUND SYSTEM UNLESS ALL BOARD COVERS AND FRAME CAUTION PANELS ARE SECURELY IN PLACE. SYSTEM PERFORMANCE AND COOLING REQUIRE THIS. TO ENSURE MUTUAL PROTECTION AND SFAETY OF GE SERVICE PERSONNEL AND OUR CAUTION CUSTOMERS, ALL EQUIPMENT AND WORK AREAS MUST BE CLEAN AND FREE OF ANY HAZARDOUS CONTAMINANTS BEFORE A SERVICE ENGINEER STARTS A REPAIR.

  • Page 461: Why Do Maintenance

    Testing results, corrective action, and the effects of corrective action, must be documented and maintained on site. Your GE Service Representative can help you with establishing, performing and maintaining records for a Quality Assurance program. Contact GE for coverage and/or price for service.
  • Page 462 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Table 10-2 Customer Care & Maintenance Task Schedule Facility’s Service at Indicated Time Daily Weekly Monthly QA Program Notes •* Clean Probes * or before each use •...

  • Page 463: Tools Required

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Section 10-4 Tools Required 10-4-1 Tools Required for Servicing the Venue™ The following tools (TORX bits or drivers) are needed to service the ultrasound scanner. Screw diameter and standard torque values are also included.

  • Page 464: System Maintenance

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Section 10-5 System Maintenance 10-5-1 Preliminary Checks The preliminary checks take approximately 15 minutes to perform. Refer to the Venue™ User Manual whenever necessary.

  • Page 465: Functional Checks

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 10-5-2 Functional Checks NOTE: Refer also to Chapter 4 - General Procedures and Functional Checks, for additional details about the functional checks described in this section.
  • Page 466 If any peripherals or options are not part of the system configuration, the check can be omitted. Refer to the Venue™ User Manual for a list of approved peripherals/options. Table 10-6 GE Approved Peripheral/Hardware Option Functional Checks Step Item Description Media Verify media drive(s) read/write properly.

  • Page 467: Physical Inspection

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 10-5-3 Physical Inspection Table 10-8 Physical Checks Step Item Description Labeling Verify that all Ultrasound system labeling is present and in readable condition. Scratches &...

  • Page 468: Cleaning

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 10-5-4 Cleaning 10-5-4-1 General Cleaning Frequent and diligent cleaning of the Venue™ ultrasound unit reduces the risk of spreading infection from person to person, and also helps to maintain a clean working environment.
  • Page 469 P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 10-5-4-2 Cleaning the Touch Panel Display 1.) To allow cleaning of the touch panel display without affecting the system operation, tap Settings, and then tap Clean.

  • Page 470: Probe Maintenance

    GE does not substantiate the effectiveness of recommended disinfectant products. Questions regarding efficacy, instructions for use, and proper handling should be directed to the disinfectant manufacturer. GE publishes a list of material-compatible disinfectants (see below and also refer to the GE website at http://www3.gehealthcare.com/en/Products/ Categories/Ultrasound/Ultrasound Probes.

  • Page 471: Basic Probe Care

    The Venue™ User Manual and the individual probe manufacturers’ handling cards provide a complete description of probe care, maintenance, cleaning and disinfection. Ensure that you are completely familiar with the proper care of GE probes. NOTE: The most recent, up-to-date information on probes and probe care is available at: http://www.gehealthcare.com/usen/ultrasound/products/probe_care.html...

  • Page 472: Returning And Shipping Of Defective Probes

    Equipment being returned must be properly clean and free of blood and other potentially infectious contaminants. GE policy states that body fluids must be properly removed from any part or equipment prior to shipment. GE employees, as well as customers, are responsible for ensuring that parts/equipment have been properly decontaminated prior to shipment.

  • Page 473: Electrical Safety Tests

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL Section 10-6 Electrical Safety Tests 10-6-1 Overview The following topics and measurements are covered in this subsection: • Safety Test Overview - see below •...
  • Page 474 Compare all safety-test results with safety-test results of previously performed safety tests CAUTION (e.g. last year etc). In case of unexplainable abrupt changes of safety-test results consult experienced authorized service personnel or GE for further analysis. To avoid electrical shock, the Ultrasound system under test MUST NOT be connected to CAUTION other electrical equipment.

  • Page 475: Outlet Test - Wiring Arrangement - Usa And Canada

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 10-6-3 Outlet Test - Wiring Arrangement - USA and Canada Test all outlets in the area for proper grounding and wiring arrangement by plugging in the neon outlet tester and noting the combination of lights that are illuminated.

  • Page 476: Grounding Continuity

    P R E L I M I N A R Y 5771498-100, R ™ S IRECTION EVISION ENUE ERVICE ANUAL 10-6-4 Grounding Continuity DANGER ELECTRIC SHOCK HAZARD! THE PATIENT OR OPERATOR MUST NOT COME INTO CONTACT WITH THE EQUIPMENT DURING THIS TEST. Measure the resistance from the third pin of the attachment plug to the exposed metal parts of the case.
  • Page 478 2019 by General Electric Company © GE Medical Systems Ultrasound & Primary Care Diagnostics LLC 9900 Innovation Drive Wauwatosa, WI 53226 Tel: (1) 800-437-1171 Fax: (1) 414-721-3865 www.gehealthcare.com...

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