Table of Contents
Advertisement
User maintenance
Using InSite ExC
InSite ExC is your direct link with a GE Online Service
Engineer, or Applications Support Engineer, or a Request for
Service. The system enables you to get online assistance
promptly, and monitor and follow up the status of your requests.
A Request for Service (RFS) can also be initiated by GE
service personnel.
You access Insite ExC via the InSite ExC link
the bottom left corner of the screen.
InSite ExC Functionalities
•
•
•
•
•
Initiating a Request for Service (RFS)
This option opens a service call with GE Service.
1.
Figure 14-5: Insite-2 dialog box
2.
650
Service Desktop: Utilities intended for service personnel
Request for Service: Opens a service call with GE Service
Connect to GE: Sets up a quick link with GE Technical
Support
Connect Clinical Lifeline: Gives GE service full access to
your system and enables Technical Support to establish a
remote control link with your system
Cancel
Click the
icon at the bottom left corner of your screen.
The Insite-2 dialog box opens (Figure 14-5).
Select Request for Service. The Contact Information
dialog box opens - (Figure 14-6 and Figure 14-7).
located at
Vivid S5/Vivid S6 User Manual
R2424458-100 Rev. 2
Advertisement
Table of Contents
