Initiating A Request For Service (Rfs) - GE Vivid E80 Service Manual

Components and Functions (Theory)

Initiating a Request for Service (RFS)

5-6
To initiate an RFS,
1. Position the Windows pointer on top of the GE InSite ExC
icon at the bottom of the display.
2. Press the Right Trackball Set Key. Press Contact GE. This
opens of the RFS screen which sends a service dispatch
directly to GE Service after you fill in the following
information:
• Items with a red asterisk
• Problem type
• Problem area
• Problem description
• Send
3. After you have completed filling in all of this information,
press Send to initiate the Request for Service.
Figure 5-2. Request for Service Contact Information
–
Vivid E80/E90/E95
GC091052 Rev. 3
Service Manual