Page 1 Vivid E9 / Vivid with XDclear BT’13 Service Manual BASIC SERVICE DOCUMENTATION. COPYRIGHT GENERAL ELECTRIC COMPANY Part Number: GB091046 Revision: 2...
Page 3 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Important Precautions TRANSLATION POLICY...
Page 4 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL...
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Page 14 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL...
Page 15 GE personnel. In performing all electrical work on these products, GE will use its own specially trained field engineers. All of GE’s electrical work on these products will comply with the requirements of the applicable electrical codes.
Page 16 Nevertheless, GE assumes no responsibility for errors or omissions or any damages, including special or consequential, resulting from the use of this information. GE will issue updates to this information periodically, as needed. If there are any questions regarding the information contained in this manual, please contact your GE Representative.
Page 17 8-294 Please verify that you are using the latest revision of this document. Information pertaining to this document is maintained on ePDM (GE Healthcare electronic Product Data Management). If you need to know the latest revision, contact your distributor, local GE Sales Representative...
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Page 19: Table Of Contents
Typical users of the Service Manual ......1 - 3 VIVID E9 models covered by this manual ......1 - 4 VIVID E7 models covered by this manual .
Page 20 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Customer assistance ..........1 - 28 Contact information .
Page 21: Overview
GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL CHAPTER 2 Site preparations Overview............2 - 1 Purpose of this chapter .
Page 22 Receiving the VIVID E9 / VIVID E7 .......3 - 5...
Page 23 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Introduction ..........3 - 38 Compatibility .
Page 24 LCD Monitor position adjustment ....... . .4 - 14 Logging on to VIVID E9 / VIVID E7 as ‘ADM’ ..... . .4 - 15 Moving and Transporting the VIVID E9 / VIVID E7 .
Page 25 VIVID E9 / VIVID E7 block diagram ......5 - 9...
Page 26 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Transmitter and Receiver subsystem ......5 - 27 Transmitter Board (GTX) .
Page 27 Global Service User Interface (GSUI) ......5 - 86 Restart VIVID E9 / VIVID E7 after diagnostics ......5 - 87...
Page 28 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL CHAPTER 6 Service adjustments Overview ............6 - 1 Purpose of this chapter .
Page 29 Troubleshooting ........... 7 - 15 No Response from VIVID E9 / VIVID E7 - It locks up ....7 - 15 Unable to scan .
Page 30 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL XY Lock is not working .........7 - 17 XY Brake Motors Troubleshooting .
Page 31 Manpower - When two persons are needed ......8 - 4 Tools needed for servicing VIVID E9 / VIVID E7 ....8 - 5 Definitions of Left, Right, Front and Back .
Page 32 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Rear Bumper replacement ........8 - 45 Rear Handle replacement .
Page 33 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Replacing the Gel Cup ........8 - 155 Up-Down Button Board (Buttons Frame UI Assy) replacement .
Page 34 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Hard Disk Drive (HDD) replacement ......8 - 241 Graphics Adapter replacement .
Page 35 Trackball parts ..........9 - 21 Operator Panel Cable Kit for VIVID E9 / VIVID E7 ....9 - 22 Button Kits and Knobs .
Page 36 Mains Power Cables - VIVID E9 / VIVID E7 ......9...
Page 37 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL CHAPTER 10 Care & maintenance Overview............10 - 1 Periodic maintenance inspections .
Page 38 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL xxxvi...
Page 39 Section 1-1 Overview 1-1-1 Purpose of this chapter This chapter describes important issues related to safely servicing VIVID E9 / VIVID E7. The service provider must read and understand all the information presented here before installing or servicing a unit. 1-1-2 Contents in this chapter Overview.
Page 40: Service Manual Overview
Contents in this manual The service manual is divided into ten chapters. In the beginning of the manual, before chapter 1, you will find the language policy for GE’s service documentation, legal information, a revision overview and the Table of Contents (TOC).
Page 41: Typical Users Of The Service Manual
GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 1-2-2 Typical users of the Service Manual • Service Personnel (setup, maintenance, etc.) • Hospital’s Service Personnel • Architectural Planners/Installation Planners (some parts of Chapter 2 - Site...
Page 42: Vivid E9 Models Covered By This Manual
TX card with 192 channels v104.3.5 v113.0 or higher Vivid E9 with XDclear 2D 17 inch LCD GB000075 (100-230V) GB000085 Vivid E9 with XDclear 2D 19 inch LCD GB200062 or (100-230V) GA200804 GB200002 VE9 Card Rack BEP6 wo/4D...
Page 43: Product Description
Doppler (Angio), M-Mode, Color M-Mode, PW and CW Doppler spectra, Tissue Velocity imaging, Advanced Strain and Contrast applications. The fully digital architecture of the VIVID E9 / VIVID E7 unit allows optimal usage of all scanning modes and probe types, throughout the full spectrum of operating frequencies.
Page 44: Important Conventions
Section 1-3 Important conventions 1-3-1 Conventions used in this book 1-3-1-1 Model designations This manual covers the VIVID E9 / VIVID E7 scanners listed in 1-2-3 "VIVID E9 models covered by this manual" on page 1-4. 1-3-1-2 Icons Pictures, or icons, are used wherever they will reinforce the printed message. The icons, labels and conventions used on the product and in the service information are described in this chapter.
Page 45: Standard Hazard Icons
GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 1-3-2 Standard hazard icons Important information will always be preceded by the exclamation point contained within a triangle, as seen throughout this chapter. In addition to text, several different graphical icons (symbols) may be used to make you aware of specific types of hazards that could possibly cause harm.
Page 46: Product Icons
Do not push VIVID E9 / VIVID E7 Both sides of Top Console sideways when casters are in break position. Instability may occur.
Page 47 MECHANICAL HAZARDS ONLY IN ACCORDANCE WITH UL2601-1 AND CAN/CSA C22.2 NO.601.1” This unit carries the CE mark. The VIVID E9 / VIVID E7 unit complies with regulatory requirements of the European Directive 93/ 42/EEC concerning medical devices. REAR OF CONSOLE...
Page 48 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Table 1-6 Product icons (cont’d) sheet 3 of 4 LABEL/SYMBOL PURPOSE/MEANING LOCATION “PINCH POINT” VARIOUS Indicates moving parts that may cause injury (such as LCD arm) “Mains OFF”...
Page 49 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Table 1-6 Product icons (cont’d) sheet 4 of 4 LABEL/SYMBOL PURPOSE/MEANING LOCATION This product consists of devices that may contain mercury, which must be recycled or disposed of in accordance with local, REAR OF LCD Monitor state, or country laws.
Page 50: Safety Considerations
Local laws may restrict this device for sale or use by or on the order of a physician. NOTE: For VIVID E9 Vet, local laws may restrict this device for sale or use by or on the order of a veterinarian.
Page 51 ULTRASOUND SYSTEM COMPONENTS MAY BE ENERGIZED. ALWAYS REFER TO THE ULTRASOUND SYSTEM'S PROPRIETARY SERVICE MANUAL FOR LOTO WARNINGS AND CAUTIONS RISK OF ELECTRICAL SHOCK, VIVID E9 / VIVID E7 MUST BE TURNED OFF AND WARNING WARNING DISCONNECTED FROM POWER SOURCE.
Page 52 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 1-4-2 Human safety (cont’d) BEWARE OF POSSIBLE SHARP EDGES ON ALL MECHANICAL PARTS. WARNING WARNING IF SHARP EDGES ARE ENCOUNTERED, THE APPROPRIATE PPE SHOULD BE USED TO REDUCE THE RISK OF INJURY.
Page 53: Mechanical Safety
GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 1-4-3 Mechanical safety WHILE THE SOFTWARE INSTALL PROCEDURE IS DESIGNED TO PRESERVE DATA, WARNING WARNING YOU SHOULD SAVE ANY PATIENT DATA, IMAGES, SYSTEM SETUPS TO A UFD, A DVD OR TO HARDCOPY BEFORE DOING A SOFTWARE UPGRADE.
Page 54 ANUAL 1-4-3 Mechanical safety (cont’d) VIVID E9 / VIVID E7 WEIGHS 128 KG (283 LB.) OR MORE, DEPENDING ON INSTALLED CAUTION PERIPHERALS, WHEN READY FOR USE. CARE MUST BE USED WHEN MOVING IT OR REPLACING ITS PARTS. FAILURE TO FOLLOW THE PRECAUTIONS LISTED BELOW COULD RESULT IN INJURY, UNCONTROLLED MOTION AND COSTLY DAMAGE.
Page 55: Electrical Safety
• The equipment chassis must be connected to an electrical ground. • The VIVID E9 / VIVID E7 is equipped with a three-conductor AC power cable. This must be plugged into an approved electrical outlet with safety ground. • The power outlet used for this equipment should not be shared with other types of equipment.
Page 56: Label, General Info - Xdclear
GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 1-4-5 Label, General Info - XDclear Table 1-7 Label, General Info - XDclear sheet 1 of 4 DESCRIPTION ILLUSTRATION Label, General Info - XDclear (International) (Introduced 1. JAN. 2016)
Page 57 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Table 1-7 Label, General Info - XDclear (cont’d) sheet 2 of 4 DESCRIPTION ILLUSTRATION Label, General Info - BT13 Brazil (Introduced 1. JAN. 2016) Label, General Info - BT’12 / BT13...
Page 58 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Table 1-7 Label, General Info - XDclear (cont’d) sheet 3 of 4 DESCRIPTION ILLUSTRATION Label, General Info - XDclear (Japan) (Introduced 1. JAN. 2016) Label, General Info - XDclear...
Page 59 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Table 1-7 Label, General Info - XDclear (cont’d) sheet 4 of 4 DESCRIPTION ILLUSTRATION Label, General Info - BT’13 (Mexico) (Introduced 1. JAN. 2016) Label, General Info - BT’12/BT’13 (Mexico) Label, General Info Vivid E7 Pro BT’13...
Page 60 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 1-4-5 Label, General Info - XDclear (cont’d) Table 1-8 Label, VIVID E9 Vet DESCRIPTION ILLUSTRATION Vet label for VIVID E9. 1 - 22 Section 1-4 - Safety considerations...
Page 61: Label On Side Covers
GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 1-4-6 Label on Side Covers Table 1-9 Label, Vet on Side Covers DESCRIPTION ILLUSTRATION Vet labels on Side Covers. Chapter 1 - Introduction 1 - 23...
Page 62: Dangerous Procedure Warnings
DANGEROUS VOLTAGES, CAPABLE OF CAUSING DEATH, ARE PRESENT IN DANGER THIS EQUIPMENT. USE EXTREME CAUTION WHEN HANDLING, TESTING AND ADJUSTING. IF THE COVERS ARE REMOVED FROM AN OPERATING VIVID E9 / VIVID E7, SOME WARNING WARNING METAL SURFACES MAY BE WARM ENOUGH TO POSE A POTENTIAL HEAT HAZARD IF TOUCHED, EVEN WHILE IN SHUT DOWN MODE.
Page 63: Lockout/Tagout (Loto) Requirements
5.) Control all stored and residual energy. 6.) Verify isolation. All potentially hazardous stored or residual energy is relieved. ENERGY CONTROL AND POWER LOCKOUT FOR VIVID E9 / VIVID E7. WARNING WARNING WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE GREATER THAN 30 VOLTS: 1.
Page 64: Returning/Shipping Probes And Repair Parts
Equipment being returned must be clean and free of blood and other infectious substances. GE Healtcare policy states that body fluids must be properly removed from any part or equipment prior to shipment. GE Healtcare employees, as well as customers, are responsible for ensuring that parts/ equipment have been properly decontaminated prior to shipment.
Page 65: Electromagnetic Compatibility (Emc)
1-8-2 Compliance VIVID E9 / VIVID E7 conforms to all applicable conducted and radiated emission limits and to immunity from electrostatic discharge, radiated and conducted RF fields, magnetic fields and power line transient requirements.
Page 66: Customer Assistance
GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Section 1-9 Customer assistance 1-9-1 Contact information If this equipment does not work as indicated in this service manual or in the user manual, or if you require additional assistance, please contact the local distributor or appropriate support resource, as listed below.
Page 67 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Table 1-10: Phone Numbers for Customer Assistance 1-9-2 System manufacturer Table 1-11 System manufacturer MANUFACTURER PHONE NUMBER FAX NUMBER GE VINGMED ULTRASOUND A/S STRANDPROMENADEN 45 +47 3302 1100 +47 3302 1350 P.O.
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Page 69 Purpose of this chapter This chapter provides the information required to plan and prepare for the setup of a VIVID E9 / VIVID E7. Included are descriptions of the facility and electrical needs to be met by the purchaser of the unit.
Page 70 CHANCE TO ACCLIMATE TO ITS OPERATING ENVIRONMENT. Table 2-1 VIVID E9 / VIVID E7 Acclimate Time 113 122 131 140 149 2-2-1-2 Environmental specifications for VIVID E9 / VIVID E7 scanners Temperature Limits: • Operation: 10 to 35 ºC (50 to 95 ºF) •...
Page 71 2-2-1-3 Cooling The cooling requirement for the VIVID E9 / VIVID E7 scanner with monitor and on board peripherals, is up to 3800 BTU/h. This figure does not include cooling needed for lights, people, or other equipment in the room. Each person in the room places an additional 300 BTU/h demand on the cooling system.
Page 72 This dedicated power shall originate at the last distribution panel before the system. The VIVID E9 / VIVID E7 will function on voltages from 100-240 Volts and 50 or 60 Hz. However, if using 220 volt power in North America, then a center tapped power source is required.
Page 73 2-2-2-5 Unit power plug If the unit arrives without a power plug, or with the wrong plug, you must contact your GE dealer or the installation engineer must supply what is locally required. Chapter 2 - Site preparations...
Page 74 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 2-2-2-6 Power stability requirements Voltage drop-out Max 10 ms. Power transients (all applications) Less than 25% of nominal peak voltage for less than 1 millisecond for any type of transient, including line frequency, synchronous, asynchronous, or aperiodic transients.
Page 75 Ultrasound machines are susceptible to Electromagnetic Interference (EMI) from radio frequencies, magnetic fields, and transients in the air or wiring. They also generate EMI. The VIVID E9 / VIVID E7 complies with limits as stated on the EMC label. However there is no guarantee that interference will not occur in a particular installation.
Page 76 When exposed to large temperature variations, the product should be kept at room temperature the needed time to stabilize its temperature before use. Refer to Table 2-1 "VIVID E9 / VIVID E7 Acclimate Time" on page 2-2 to determine the needed settlement time.
Page 77 Site preparation takes time. Begin Pre-installation checks as soon as possible, if possible, six weeks before delivery, to allow enough time to make any changes. HAVE TWO PEOPLE AVAILABLE TO DELIVER AND UNPACK THE VIVID E9 / VIVID E7. WARNING...
Page 78 All electrical work on these products must comply with the requirements of applicable electrical codes. The purchaser of GE equipment must only utilize qualified personnel to perform electrical servicing on the equipment.
Page 79 This dedicated power shall originate at the last distribution panel before the system. The VIVID E9 / VIVID E7 will function on voltages from 100-240 Volts and 50 or 60 Hz. However, if using 220 volt power in North America, then a center tapped power source is required.
Page 80 Nearby waiting room, lavatory, and dressing room • Dual level lighting (bright and dim) • Lockable cabinet ordered by GE for its software and proprietary manuals 2-3-4 Minimal floor plan suggestion Figure 2-1 Minimal Floor Plan, 2.5 m x 3 m (8 by 10 foot)
Page 81 Entries must include: • A host name, local port number, AE Title, IP address and Net Mask for the VIVID E9 / VIVID E7. • The IP addresses for the default gateway and other routers at the site for ROUTING INFORMATION.
Page 82 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 2-3-6-5 DICOM option setup requirements (cont’d) Figure 2-3 Worksheet for DICOM Network Information VIVID E9 / VIVID E7 IP Address Local Port Host Name AE Title Net Mask...
Page 83 3-1-1 Purpose of this chapter This chapter contains information needed to install VIVID E9 / VIVID E7. Included is a procedure that describes how to receive and unpack the equipment and how to file a damage or loss claim. How to prepare the facility and unit of the actual installation, and how to check and test the unit, probes, and external peripherals for electrical safety are included in this procedure.
Page 84: Setup Reminders
GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Section 3-2 Setup reminders 3-2-1 Average setup time Table 3-1 Average installation time AVERAGE DESCRIPTION INSTALLATION COMMENTS TIME UNPACKING THE SCANNER 0.5 HOUR INSTALL SCANNER WO/OPTIONS 4 HOURS...
Page 85 OPERATOR MANUAL(S) CAUTION THE USER MANUAL(S) SHOULD BE FULLY READ AND UNDERSTOOD BEFORE OPERATING THE VIVID E9 / VIVID E7 AND KEPT NEAR THE UNIT FOR QUICK REFERENCE. ACOUSTIC OUTPUT HAZARD CAUTION ALTHOUGH THE ULTRASOUND ENERGY TRANSMITTED FROM THE VIVID E9 / VIVID E7 PROBE IS WITHIN AIUM/NEMA STANDARDS, AVOID UNNECESSARY EXPOSURE.
Page 86: Receiving And Unpacking The Equipment
3-3-2 Receiving and unpacking warnings TWO PEOPLE ARE NEEDED TO UNPACK THE VIVID E9 / VIVID E7 BECAUSE OF THE WEIGHT. CAUTION ATTEMPTS TO MOVE THE VIVID E9 / VIVID E7 CONSIDERABLE DISTANCES OR ON AN INCLINE BY ONE PERSON COULD RESULT IN INJURY OR DAMAGE OR BOTH.
Page 87 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 3-3-3 Receiving the VIVID E9 / VIVID E7 3-3-3-1 The Tilt & Shock indicators Overview Improper handling during transportation may harm the equipment inside the package even if the package itself is undamaged.
Page 88 • If NO: continue with the next step Carton Box ONLY: Continue with: 3-3-4 "Unpacking VIVID E9 / VIVID E7 from the Carton Box" on page 3-9. 3 - 6 Section 3-3 - Receiving and unpacking the equipment...
Page 89 STEP TASK Write “Damage In Shipment” on ALL copies of the freight or express bill BEFORE delivery is accepted or “signed for” by a GE representative or hospital receiving agent. Report the damage to the carrier. • Whether noted or concealed, damage MUST be reported to the carrier immediately upon discovery, or in any event, within 14 days after receipt, and the contents and containers held for inspection by the carrier.
Page 90 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 3-3-3-5 If Tilt Indicator has triggered or is missing Table 3-7 Tilt Indicator has triggered or is missing STEP TASK If the Tilt Indicator is missing: Note on the shipping papers at the time of receipt that the Tilt Indicator label is missing.
Page 91 VIVID E9 / VIVID E7 Transportation Box Label on the Carton Box The VIVID E9 / VIVID E7 Transportation Box Label is printed on four sides of the Carton Box. Figure 3-1 VIVID E9 / VIVID E7 Transportation Box Label printed on the Carton Box (Example)
Page 92 EVISION ERVICE ANUAL 3-3-4-2 Uncrating the VIVID E9 / VIVID E7 Table 3-8 Uncrating the VIVID E9 / VIVID E7 sheet 1 of 4 Step Task Illustration Cut the straps around the crate. Remove the Top Cover. Remove the Complete Column Left and Complete Column Right.
Page 93 VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Table 3-8 Uncrating the VIVID E9 / VIVID E7 (cont’d) sheet 2 of 4 Step Task Illustration Remove the two Frames (sides) and the two Exit Ramp Bases. Install the two Exit Ramp Base on the Complete Exit Ramp (the rear plate).
Page 94 VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Table 3-8 Uncrating the VIVID E9 / VIVID E7 (cont’d) sheet 3 of 4 Step Task Illustration Remove the Complete Front Protection. Remove the plastic bag from the VIVID E9 / VIVID E7.
Page 95 VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Table 3-8 Uncrating the VIVID E9 / VIVID E7 (cont’d) sheet 4 of 4 Step Task Illustration Unlock the Front Brakes on the VIVID E9 / VIVID E7, but keep direction lock activated.
Page 96 3-3-4-3 Packing materials for the Carton Box - recycling information The packing materials for VIVID E9 / VIVID E7 are recyclable, refer to the table below. Table 3-9 Packaging parts for VIVID E9 / VIVID E7 sheet 1 of 2...
Page 97 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Table 3-9 Packaging parts for VIVID E9 / VIVID E7 (cont’d) sheet 2 of 2 Item Description Qty. Material *) Illustration Box for extra accessories Top cover 1140 x 755 x 150...
Page 98: Preparing For Setup
GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Section 3-4 Preparing for setup 3-4-1 Verify Customer Order Compare items received by the customer to that which is listed on the delivery order. Report any items that are missing, back ordered, or damaged.
Page 99: Completing The Setup
ERVICE ANUAL Section 3-5 Completing the setup 3-5-1 Purpose of this section This section describes how to complete the installation of VIVID E9 / VIVID E7. 3-5-2 System specifications 3-5-2-1 System requirements verification • Verify that the site meets the requirements listed in...
Page 100 V i v i d E 9 3-5-3-2 Electrical specifications for VIVID E9 / VIVID E7 In the table below, the electrical specifications for VIVID E9 and VIVID E7 includes monitor and on board peripherals. Table 3-12 Electrical specifications for VIVID E9 / VIVID E7...
Page 101 Section 9-15 "Peripherals for VIVID E9 / VIVID E7" on page 9-51. Install the USB Flash Card in one of the USB ports on the VIVID E9 / VIVID E7. Two ports are provided on the Operator Panel, to the left for the Touch Screen.
Page 102 EVISION ERVICE ANUAL 3-5-5 Connections on the Patient I/O panel The Patient I/O panel is located on the front of VIVID E9 / VIVID E7. Figure 3-4 Patient I/O Panel 1 - PHONO 2 - ECG 3 - AUX (PRESSURE/PULSE)
Page 103 The PD probe port is compatible with the Vivid 7 probe connectors. • The three PDT probe ports are specific to the VIVID E9 / VIVID E7 probe connectors. • The Doppler probe port is used for CW Doppler probes (non-sector-probes), sometimes called PEDOF probes.
Page 104 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 3-5-6-2 Connect a probe NOTE: It is not necessary to turn OFF power to connect or disconnect a probe. DO NOT ALLOW THE PROBE HEAD TO HANG FREELY. EXCESSIVE IMPACT TO THE PROBE CAUTION WILL RESULT IN IRREPARABLE DAMAGE.
Page 105 OPERATE THIS UNIT ONLY WHEN ALL BOARD COVERS AND FRAME PANELS ARE SECURELY IN PLACE. THE COVERS ARE REQUIRED FOR SAFE OPERATION, GOOD SYSTEM PERFORMANCE AND COOLING PURPOSES. Use only power supply cords, cables and plugs provided by or designated by GE. NOTICE NOTE: Do not cycle the Circuit Breaker ON-OFF-ON in less than five (5) seconds.
Page 106: Configuration
ANUAL Section 3-6 Configuration 3-6-1 Purpose of this section This section describes how to configure the VIVID E9 / VIVID E7. 3-6-2 VIVID E9 / VIVID E7 configuration 3-6-2-1 Select System Settings screen 1.) Select Config (F2) and log on as adm, see 4-2-5 "Logging on to VIVID E9 / VIVID E7 as ‘ADM’"...
Page 107 TASK EXPECTED RESULT(S) Open the System (Configuration) Window, see 4-2-5 "Logging on to VIVID E9 / VIVID E7 as ‘ADM’" on page 4-15. The System Settings window is displayed. Select System, if needed. Select the preferred Date Format, see (d) in Figure 3-9.
Page 108 TASK EXPECTED RESULT(S) Open the Configuration Window, see 4-2-5 "Logging on to VIVID E9 / VIVID E7 as ‘ADM’" on page 4-15. The System Settings window is displayed. Select System, if needed. The selected language will be used as soon as the unit has been...
Page 109 TASK EXPECTED RESULT(S) Open the Configuration Window, see 4-2-5 "Logging on to VIVID E9 / VIVID E7 as ‘ADM’" on page 4-15. The System Settings window is displayed. Select System, if needed. Use the Manual Language drop down dialog, see...
Page 110 TASK EXPECTED RESULT(S) Open the Configuration Window, see 4-2-5 "Logging on to VIVID E9 / VIVID E7 as ‘ADM’" on page 4-15. The System Settings window is displayed. Select System, if needed. The selected units (Metric or US) will be used for measurements as soon Use the drop down dialog to select Metric or US Units.
Page 111 3-6-3-2 Open Service Screen 1.) Press Config (F2) and log on as adm, see 4-2-5 "Logging on to VIVID E9 / VIVID E7 as ‘ADM’" on page 4-15. 2.) Select Service (lower, right part of window) to view the Service Screen, see Figure 3-13 on page 3-29.
Page 112 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 3-6-3-3 Select Video Format, PAL or NTSC This selection must correspond to the Video Standard (PAL or NTSC) used at the location. • From the Video Settings drop-down menu, select the correct video format (NTSC or PAL).
Page 113 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 3-6-3-5 Add Printer NOTE: This function may be unavailable for some software versions and it will not always function due to that usually, a special Installation Wizard is to be used. Please follow instructions in the respective printer installation procedure for correct printer installation.
Page 114 Follow these steps to select Offline mode for the DVR: 1.) Install media in the DVR Recorder. 2.) Go into Config (F2) > Service. 3.) Select Offline. 4.) Reboot the VIVID E9 / VIVID E7. 3 - 32 Section 3-6 - Configuration...
Page 115 • Digital Video Recorder (DVR) 3-6-4-2 External Peripherals (Optional) for Connection to USB One of the external units listed below, may be connected to the USB port on the rear of the VIVID E9 / VIVID E7: • Footswitch Configuration of the footswitch is done on the Config > Imaging > Application screen.
Page 116 External Peripherals (Optional) for Connection to Ethernet (TCP/IP Network) When installing a new external printer, connected via Ethernet (TCP/IP Network), please refer to the respective printer’s documentation. The VIVID E9 / VIVID E7 supports the following network printers: • HP OfficeJet Pro 8000 •...
Page 117 This password is specific for each VIVID E9 / VIVID E7. 3-6-5-2 Installing a Software Option 1.) Press Config (F2) and log on as adm, see 4-2-5 "Logging on to VIVID E9 / VIVID E7 as ‘ADM’" on page 4-15. 2.) Select Admin (lower part of window), 3.) Select the System Admin tab.
Page 118 CAUTION IF SOFTWARE OPTION KEY IS NOT ACCEPTED BY THE ULTRASOUND SYSTEM, PLEASE CONTACT YOUR LOCAL GE SERVICE REPRESENTATIVE OR THE ONLINE CENTER. 5.) Type the Password (Software Option Key (Alphanumeric string)). 6.) Press Save to save the new setting.
Page 119: Connectivity Overview
You will need a network hub and one network cable for each unit connected to the hub. • Connection via Hospital Network You will need one network cable to connect the VIVID E9 / VIVID E7 to a wall outlet on the hospital’s network. 3-7-1-4 Connection from VIVID E9 / VIVID E7 to a DICOM Server on a Network You will need one network cable.
Page 120: Connectivity Setup
ERVICE ANUAL Section 3-8 Connectivity setup NOTE: If connected to a stand-alone network (Peer-to-Peer network with a VIVID E9 / VIVID E7 scanner, an EchoPAC PC workstation and an optional network printer), you should use default delivery settings. 3-8-1 Introduction To be able to use the network functions when connected to a hospital network, the scanner must have a proper network address.
Page 121 3-8-3 Select TCP/IP Screen 1.) Press Config (F2) and log on as adm, see 4-2-5 "Logging on to VIVID E9 / VIVID E7 as ‘ADM’" on page 4-15. 2.) If not already selected, select Connectivity from the bottom row of “buttons” on the screen.
Page 122 Figure 3-24 Warning 3.) Select Ok to save your changes or Cancel to return without saving any changes. 4.) Reboot VIVID E9 / VIVID E7 to activate the settings or continue with other Tcpip set-up tasks. 3 - 40 Section 3-8 - Connectivity setup...
Page 123 ANUAL 3-8-5 DHCP setup Follow the instructions below to configure the VIVID E9 / VIVID E7’s use of DHCP. Figure 3-25 Advanced Settings NETWORK SETTINGS 1.) When in the TCP/IP screen, select Network Settings to display the Network Connections screen, Figure 3-26 "Network Connections"...
Page 124 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 3-8-5 DHCP setup (cont’d) Figure 3-27 Local Area Connection Status 3.) Select Properties to display the Local Area Connection Properties Figure 3-28 Local Area Connection Properties 4.) Select Internet Protocol (TCP/IP), then select Properties.
Page 125 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 3-8-5 DHCP setup (cont’d) Figure 3-29 Internet Protocol (TCP/IP) Properties To turn DHCP on: • Select: Obtain an IP address automatically. To turn DHCP off: 1.) Select: Use the following IP address: 2.) Enter the:...
Page 126 3-30), enter the; 1.) Remote Archive IP address. (Default IP Address from factory: 10.0.0.4). 2.) Remote Archive Name. (Default Remote Archive Name from factory: ECHOPAC7-000001). Figure 3-30 TCP/IP Set-up for VIVID E9 / VIVID E7 IP ADDRESS FOR THE REMOTE ARCHIVE...
Page 127 3.) The new settings are saved to a common settings file. After a restart, the settings are also included in other screens. 4.) Restart VIVID E9 / VIVID E7 to activate the changes. Chapter 3 - System setup 3 - 45...
Page 128 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 3-8-8 Create a new dataflow 3-8-8-1 Overview It is possible to make new dataflows by combining the predefined settings. The table below describes the legal combination of inputs and outputs in a dataflow.
Page 129 1.) Select Config (F2). 2.) Log on as ADM. (Default password: ulsadm). For a detailed description, see: 4-2-5 "Logging on to VIVID E9 / VIVID E7 as ‘ADM’" on page 4-15. 3.) Select Connectivity > Dataflow to display the Dataflow screen (see Figure 3-33.)
Page 130 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 3-8-8-4 To create a new dataflow 1.) Select Add to start the creation of a new dataflow. This will bring up the Enter new name dialog. Figure 3-34 Enter new name dialog 2.) Enter the name for the new dataflow.
Page 131 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 3-8-8-4 To create a new dataflow (cont’d) The new dataflow is ready for set-up. Figure 3-36 New dataflow is ready for set-up Chapter 3 - System setup...
Page 132 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 3-8-8-5 Create new dataflow with Worklist, Database and DICOM Storage To create a new dataflow with Worklist, Database and DICOM Storage, do the following in exactly these steps: Failure to add destinations to the dataflow in the correct order may or will cause intermittent errors.
Page 133 3-8-8-6 Create new dataflow with Worklist and DICOM Storage This dataflow is intended for VIVID E9 / VIVID E7 scanners in a DICOM network, where the data should not be stored locally on the scanner. To create a new dataflow with Worklist and DICOM Storage, do the following steps: 1.) Add a new dataflow in Config screen, Connectivity, Dataflow tab.
Page 134: Options Setup
Generic installation instructions 1.) Connect the USB cable to the printer and to the USB port on VIVID E9 / VIVID E7’s Rear Panel. 2.) Select the correct Power cable and connect it to the printer and to the mains power outlet.
Page 135: Setup Paperwork
GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Section 3-10 Setup paperwork NOTE: During and after installation, the documentation (i.e. USB Flash Drive (UFD) or CD-ROMs with documentation, User's Manuals, Installation Manuals etc.) for the peripheral units must be kept as part of the original system documentation.
Page 136 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 3-10-2 Product Locator Installation Card NOTE: The Product Locator Installation Card shown may not be the same as the provided Product Locator card. From the factory, a sheet with five Product Locator cards for transportation and one for Installation are included.
Page 137 Functional Checks is a collection of procedures for quickly checking major functions of the VIVID E9 / VIVID E7 and diagnostics instructions using the built-in service software. These checks can be a great asset in determining whether the VIVID E9 / VIVID E7 is working as it should.
Page 138 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 4-1-3 Special Equipment required • An empty (blank) DVD+RW disc • ECG Pads • ECG Harness: CABLE ECG MARQ. AHA/AMERICA, P/N:164L0025 LEADWIRES ECG MARQ. AHA/AMERICA, P/N: 164L0027 CABLE ECG MARQ.
Page 139 Operate this unit only when all board covers and frame panels are securely in place. The covers are required for safe operation, good system performance and cooling purposes. ENERGY CONTROL AND POWER LOCKOUT FOR VIVID E9 / VIVID E7. CAUTION...
Page 140 OPERATE THIS UNIT ONLY WHEN ALL BOARD COVERS AND FRAME PANELS ARE SECURELY IN PLACE. THE COVERS ARE REQUIRED FOR SAFE OPERATION, GOOD SYSTEM PERFORMANCE AND COOLING PURPOSES. Use only power supply cords, cables and plugs provided by or designated by GE. NOTICE NOTE: Do not cycle the Circuit Breaker ON-OFF-ON in less than five (5) seconds.
Page 141 4-2-1-2 Connect AC (mains) Power to the VIVID E9 / VIVID E7 Connecting AC Power to the VIVID E9 / VIVID E7 ultrasound unit, involves preliminary checks of the power cord, voltage level and compliance with electrical safety requirements. 1.) Ensure that the wall outlet is of appropriate type, and that the Circuit Breaker is turned off.
Page 142 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 4-2-1-3 Turn Unit ON 1.) Switch ON the Mains Power Circuit Breaker at the rear of the unit. Figure 4-2 The Circuit breaker and On/Off button You should hear a “click” from the relays in the AC Power and the unit is ready to boot.
Page 143 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 4-2-1-3 Turn Unit ON (cont’d) i.) As soon as the software has been loaded, either a 2D screen is displayed on the screen, indicating that a probe has been connected, or a No Mode screen is displayed, indicating that no probe has been connected.
Page 144 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 4-2-2 Power shut down When you switch off the unit, the system performs an automatic shutdown sequence. Figure 4-5 System - Exit menu The SYSTEM - EXIT menu, used when switching off the unit, gives you these choices: •...
Page 145 Complete Power Down 1.) Before Power Down, lock the Top Console in its lower, locked position. This is required if you are going to move or transport the VIVID E9 / VIVID E7 to ensure maximum stability. NOTE: For service purposes, you may want to move the Top Console after Power Down. If you leave...
Page 146 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 4-2-2-1 Complete Power Down (cont’d) Be sure to wait with the next step until the system has finished its shut-down. Failing to do so, may NOTICE destroy data on the hard disk, making the system fail later.
Page 147 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 4-2-3 Top Console position adjustment The system’s Top Console can be freely moved in all directions. The vertical displacement of the Top Console is motor driven. The control buttons are located around the handles (Figure 4-9).
Page 148 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 4-2-3-5 Manually releasing the XY Lock Even if the power is OFF, it is possible to manually release the console’s XY-mechanism (frog leg). The release point is located on the rear of the XY Mechanism (Frog Leg).
Page 149 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 4-2-3-6 Moving the Top Console up or down when Power is OFF The Z mechanism can be manually repositioned (moved up or down) in the event the drive gear is disconnected or has failed, or if the mains power is turned off or disconnected, or if it is a mains power failure.
Page 150 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 4-2-4 LCD Monitor position adjustment Figure 4-13 LCD monitor position adjustment 4-2-4-1 To unlock the LCD monitor • Turn the release knob counter clockwise to unlock the LCD monitor.
Page 151 EVISION ERVICE ANUAL 4-2-5 Logging on to VIVID E9 / VIVID E7 as ‘ADM’ To select Config, choose either Procedure A or Procedure B: A.) Procedure A: On the Touch Screen: 1.) Select the Utility tab. Figure 4-14 Select Utility UTILITY 2.) Then select Config.
Page 152 The Cancel button is used to cancel the login. • If this is the first time the VIVID E9 / VIVID E7 is turned on, the Imaging and Analysis - Global Level window is displayed. (If another screen was displayed earlier, before logging out, or turning unit off, that screen will be displayed.)
Page 153 EVISION ERVICE ANUAL 4-2-6 Moving and Transporting the VIVID E9 / VIVID E7 4-2-6-1 The Casters (Wheels) control The wheels of the unit are controlled by the pedals located between the front wheels of the unit. Examine the wheels frequently for defects to avoid breaking or jamming.
Page 154 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 4-2-6-3 To ensure safety while moving the unit 1.) Ensure that the keyboard console and LCD monitor are in locked position (see: 4-2-3 "Top Console position adjustment" on page 4-11 4-2-4 "LCD Monitor position adjustment"...
Page 155 An error, or a power loss may occur during the software loading. NOTICE Always keep a record of the settings for the VIVID E9 / VIVID E7 on paper. Verify if it is current before starting a software loading! 4-2-7-1...
Page 156 Connectivity — Dataflow 1.) Select Config/F2 to log on as ADM. (Default password: ulsadm). For a detailed description, see: 4-2-5 "Logging on to VIVID E9 / VIVID E7 as ‘ADM’" on page 4-15. 2.) Select Connectivity > Dataflow Figure 4-19 The Dataflow screen 3.) Record the settings for each Dataflow in use by the site.
Page 157 Connectivity — Additional Outputs 1.) Select Config/F2 to log on as ADM. (Default password: ulsadm). For a detailed description, see: 4-2-5 "Logging on to VIVID E9 / VIVID E7 as ‘ADM’" on page 4-15. 2.) Select Connectivity > Additional Outputs.
Page 158 Connectivity — Tools 1.) Select Config/F2 to log on as ADM. (Default password: ulsadm). For a detailed description, see: 4-2-5 "Logging on to VIVID E9 / VIVID E7 as ‘ADM’" on page 4-15. 2.) Select Connectivity > Tools. Figure 4-21 Tools 3.) If in use: Record the Remote Path.
Page 159 Connectivity — Recording the TCP/IP settings 1.) Select Config/F2 to log on as ADM. (Default password: ulsadm). For a detailed description, see: 4-2-5 "Logging on to VIVID E9 / VIVID E7 as ‘ADM’" on page 4-15. 2.) Select Connectivity > Tcpip.
Page 160 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 4-2-7-6 Connectivity — Recording the TCP/IP settings (cont’d) Table 4-1 Record settings from Tcpip screen and sub-screens PARAMETER VALUE COMPUTER NAME AE TITLE PORT NO REMOTE ARCHIVE SETUP...
Page 161 System — Settings 1.) Select Config/F2 to log on as ADM. (Default password: ulsadm). For a detailed description, see: 4-2-5 "Logging on to VIVID E9 / VIVID E7 as ‘ADM’" on page 4-15. 2.) Select System > Settings. Figure 4-24 Settings 3.) Record the following information for Location:...
Page 162 About — System Version 1.) Select Config/F2 to log on as ADM. (Default password: ulsadm). For a detailed description, see: 4-2-5 "Logging on to VIVID E9 / VIVID E7 as ‘ADM’" on page 4-15. 2.) Select About > System Version.
Page 163 Admin — Disk Management 1.) Select Config/F2 to log on as ADM. (Default password: ulsadm). For a detailed description, see: 4-2-5 "Logging on to VIVID E9 / VIVID E7 as ‘ADM’" on page 4-15. 2.) Select Admin > Disk Management.
Page 164 Admin — Restore 1.) Select Config/F2 to log on as ADM. (Default password: ulsadm). For a detailed description, see: 4-2-5 "Logging on to VIVID E9 / VIVID E7 as ‘ADM’" on page 4-15. 2.) Select Admin > Restore. 3.) Record Remote Path.
Page 165 Admin — System Admin 1.) Select Config/F2 to log on as ADM. (Default password: ulsadm). For a detailed description, see: 4-2-5 "Logging on to VIVID E9 / VIVID E7 as ‘ADM’" on page 4-15. 2.) Select Admin > System Admin.
Page 166 4-2-7-18 Service screen 1.) Select Config/F2 to log on as ADM. (Default password: ulsadm). For a detailed description, see: 4-2-5 "Logging on to VIVID E9 / VIVID E7 as ‘ADM’" on page 4-15. 2.) Select Service. Figure 4-29 Service Settings 3.) Record Video settings Format in...
Page 167 Plastic hood is not supposed to be flush due to curvature on the panel. Test the Trackball Power up the VIVID E9 / VIVID E7 and check that the trackball now works as intended. Chapter 4 - General procedures and Functional checks...
Page 168 VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL ENERGY CONTROL AND POWER LOCKOUT FOR VIVID E9 / VIVID E7. CAUTION WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE GREATER THAN 30 VOLTS: 1. TURN OFF THE BREAKER.
Page 169 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 4-3-2-2 Preparations 1.) Connect one of the probes. "Connecting Probes" on page 3-21 for info about connecting the probes. 2.) Turn ON the scanner. The 2D Mode window is displayed (default mode).
Page 170 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 4-3-2-3 Adjust the 2D mode controls ALWAYS USE THE MINIMUM POWER REQUIRED TO OBTAIN ACCEPTABLE IMAGES WARNING WARNING IN ACCORDANCE WITH APPLICABLE GUIDELINES AND POLICIES. 1.) Press 2D on the Operator Panel to access 2D mode.
Page 171 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 4-3-3 M Mode Checks 4-3-3-1 Introduction Figure 4-32 M-Mode Screen Example 4-3-3-2 Preparations 1.) Connect one of the probes, to the scanner’s left-most probe connector. 3-5-6 "Connecting Probes" on page 3-21 for info about connecting the probes.
Page 172 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 4-3-4 Color Mode Checks 4-3-4-1 Introduction Color Flow screens are 2D or M Mode screens with colors representing blood or tissue movement. Color Flow may be selected both from 2D mode or from M mode or a combination of these.
Page 173 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 4-3-4-4 Adjust the Color 2D Mode controls (cont’d) Adjust the following settings to further optimize display of the image: • Use Invert to reverse the color assignments in the color flow area of the display.
Page 174 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 4-3-5 PW/CW Doppler Mode Checks 4-3-5-1 Introduction PW and CW Doppler are used to measure velocity (most often in blood). Doppler mode can be done with a special pencil probe or with an ordinary probe. By using an ordinary probe, you can first bring up a 2D picture for navigation purpose and then add PW/CW Doppler.
Page 175 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 4-3-6 Tissue Velocity Imaging (TVI) Checks 4-3-6-1 Introduction TVI calculates and color codes the velocities in tissue. The tissue velocity information is acquired by sampling of tissue Doppler velocity values at discrete points. The information is stored in a combined format with grey scale imaging during one or several cardiac cycles with high temporal resolution.
Page 176 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 4-3-7 Probe/Connectors Check TAKE THE FOLLOWING PRECAUTIONS WITH THE PROBE CABLES: CAUTION - KEEP AWAY FROM THE WHEELS - DO NOT BEND - DO NOT CROSS CABLES BETWEEN PROBES...
Page 177 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 4-3-8 ECG Check 4-3-8-1 Introduction The ECG capability on this unit, is intended as use as a trigger for measurements, but can also be viewed on the screen.
Page 178 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 4-3-9 Cineloop Check 4-3-9-1 Introduction A cineloop is a sequence of images recorded over a certain time frame. When using ECG the time frame can be adjusted to cover one or more heart cycles. When frozen, the System automatically displays the...
Page 179 If all the previous tests have been passed successfully, the Back End Processor is most likely OK. 4-3-11 Operator Panel Test • The Operator Panel is tested when the VIVID E9 / VIVID E7 is powered up as part of the start-up scripts, run at every start-up. 4-3-12 Peripheral checks...
Page 180 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 4-3-12-2 Setup and Test a Printer Service 1.) Select Utility > Connectivity If you get a pop-up asking you to log on, select ADM. 2.) Select the Service tab.
Page 181 ANUAL 4-3-12-4 DVR checks Overview The DVR is operated from VIVID E9 / VIVID E7’s Operator Panel. The DVR status displayed on the screen indicates the current DVR function. Figure 4-34 DVR status on the title bar Video counter Pause (red while recording)
Page 182 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 4-3-12-4 DVR checks (cont’d) Play back an examination 1.) Insert the DVD to play back and wait while it is loading. 2.) Press Playback on the Touch Panel.
Page 183 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 4-3-13 Mechanical Functions Checks 4-3-13-1 Casters (Wheels), Brakes and Direction Lock Checks The wheels are controlled by the pedals situated between the front wheels of the unit (see Figure 4-35).
Page 184 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Section 4-4 Site Log Table 4-9 Site Log DATE SERVICE PERSON PROBLEM COMMENTS 4 - 48 Section 4-4 - Site Log...
Page 185 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Table 4-9 Site Log (cont’d) DATE SERVICE PERSON PROBLEM COMMENTS Chapter 4 - General procedures and Functional checks 4 - 49...
Page 186 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL This page left blank to facilitate double-sided printing. 4 - 50 Section 4-4 - Site Log...
Page 187 Restart VIVID E9 / VIVID E7 after diagnostics ....... .
Page 188 Vivid E9 with XDclear Pro configuration GB000095 19 inch Monitor (100-230V) NOTE: When not otherwise specified, the contents in this manual applies to all VIVID E9 models. 5-1-4 VIVID E7 models and hardware/software compatibility Table 5-2 VIVID E7 Models and Hardware/Software Compatibility...
Page 189: Insite Exc
InSite ExC 5-2-1 Introduction InSite ExC is your direct link with a GE Online Service Engineer or Applications Support Engineer, or a Request for Service via the InSite ExC link at the bottom of the display screen. 5-2-2 InSite ExC Icon The InSite ExC icon in the status bar change symbol and color depending on ongoing activity.
Page 190 Red Icon with clock - InSite ExC activated. Disrupted State - Online Center Is Connected Red Icon with GE Logo - InSite ExC activated and Technical Support can look around on your system, run diagnostics, gather logs, and initiate VCO.
Page 191 To initiate an RFS 1.) Position the Windows pointer on top of the GE InSite ExC icon at the bottom of the display. 2.) Press the Right Trackball Set Key. This opens of the RFS screen which sends a service dispatch...
Page 192 Automatic Request for Service (ARFS) (This feature was introduced for software version v112.0 (BT’12)) If some important parameters are outside the predefined limits, an ARFS will be sent to GE via InSite. The parameters in the table below are monitored:...
Page 193 Disruptive. Allows GE’s Technical Support person to connect to your system via VCO, to run diagnostics directly on your VIVID E9 / VIVID E7 system, and to collect system logs. When the system is in Disruptive Mode, the icons are red. There are two disruptive states. If you see a telephone with a clock, then the system is in Disruptive, Not Connected Mode.
Page 194: Vivid E9 / Vivid E7 Overview
VIVID E9 / VIVID E7 overview 5-3-1 Purpose of this section The purpose of this section is to give you an overview of VIVID E9 / VIVID E7 and how it function. 5-3-2 Introduction The VIVID E9 / VIVID E7 ultrasound unit is a high performance digital ultrasound imaging system with total data management.
Page 195 VIVID E9 / VIVID E7 general description VIVID E9 / VIVID E7 is a digital beamforming system. Signal flow travels from the Probe Connector Panel to the Front End Electronics, then to the Back End Processor, and finally, the results are displayed on the monitor.
Page 196 (digital video) to the LCD screen and the Touch Screen. controls and delivers digital video signals to an optional, internal, Digital Video Recorder, provides output to an optional, internal printer. The communication to the network (Ethernet) is also handled by the Back End Processor. 5 - 10 Section 5-3 - VIVID E9 / VIVID E7 overview...
Page 197 At power up, all necessary software is loaded from the hard disk drive. 5-3-7 The electronics VIVID E9 / VIVID E7 internal electronics are divided into two card cages: • Front End Processor (FEP) The FEP is sometimes called “Front End Card Cage”, “Front End”, or only “Card Cage”.
Page 198 VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 5-3-8 VIVID E9 / VIVID E7 interconnection diagram Figure 5-5 VIVID E9 / VIVID E7 w/ BEP6 interconnection diagram 5 - 12 Section 5-3 - VIVID E9 / VIVID E7 overview...
Page 199 VIVID E9 / VIVID E7`s high performance Octave Imaging provides superb detail resolution and penetration, outstanding contrast resolution, excellent acoustic clutter rejection and an easy to operate user interface for switching into Octave Imaging mode.
Page 200 4D is an option available for some VIVID E9 models. • Real-time, non-gated 4D imaging The 4D probes on the Vivid E9 enables real-time, non-gated 4D tissue and color imaging. The volume data is displayed in real-time with volume rendering techniques for visualization of valves and structures.
Page 201: Top Console With Lcd Monitor And Operator Panel
Doppler scanning/replay 5-4-1-2 Connection between the Top Console and the rest of the VIVID E9 / VIVID E7 A flexible harness of electrical wires secures the connection between the Top Console and the rest of the VIVID E9 / VIVID E7.
Page 202 EVISION ERVICE ANUAL 5-4-1-3 The XYZ mechanism The Top Console can be adjusted without moving the complete VIVID E9 / VIVID E7 console. It can be moved; • up/down (Z-axis) • sideways to the left and to the right (X-axis) •...
Page 203 The XY (frogleg) brakes will stay ON if the VIVID E9 / VIVID E7 is powered down when the Operator Panel is locked. This enables release of the Park Lock, initiated by the micro switches on the Front Handle of the Operator Panel.
Page 204 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 5-4-1-5 Top Console block diagram Figure 5-8 Top Console block diagram MAIN CABLE TO/FROM MAIN CONSOLE MAIN CABLE DVI VIDEO 48V POWER/AUDIO USB FOR OP PANEL USB FOR VIDEO ON TOUCH PANEL...
Page 205 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 5-4-2 Operator Panel (Control Panel) 5-4-2-1 Operator Panel general description The Operator Panel includes an On/Off switch, different controls for manipulating the picture quality, and controls for use in Measure & Analyze (M&A).
Page 206 5-4-2-2 Operator Panel block diagram The VIVID E9 / VIVID E7 Operator Panel is a complex user interaction device with several sub devices. This includes a trackball with buttons, an alphanumeric keyboard, a custom keyboard, and a touch panel overlay. See the diagram below for a simplified view of how these devices are interconnected.
Page 207 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Figure 5-11 Top Console (with Operator Panel) block diagram TO/FROM MAIN CONSOLE MAIN CABLE DVI VIDEO 48V POWER/AUDIO USB FOR OP PANEL USB FOR VIDEO ON TOUCH PANEL...
Page 208: Main Console
GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Section 5-5 Main Console 5-5-1 Main Console description Figure 5-12 Main Console MAIN CONSOLE The Main Console hosts the: • Patient I/O • Front End Processor (FEP) •...
Page 209: Air Flow Control
If the VIVID E9 / VIVID E7 power down due to high temperature inside the unit, it may indicate that the air filters need to be dusted or a failure situation.
Page 210: Casters And Brakes
ERVICE ANUAL Section 5-7 Casters and Brakes The VIVID E9 / VIVID E7 has four casters (wheels), the Front Casters and the Rear Casters. • All Casters are mounted on swivels so they can change direction as needed. • Additional, the Front Casters can be locked in fixed directions.
Page 211: Front End Processor (Fep)
Don’t insert a card in the wrong position in the Card Rack. If the power is turned on with a card placed in the wrong position, the VIVID E9 / VIVID E7 will be destroyed. 5-8-1-1...
Page 212 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 5-8-1-2 FEP’s Location in the Unit The FEP is located on the right side of the system, behind the Right Side Cover. 5-8-1-3 Input DC voltages These voltages comes from the Main Power Supply.
Page 213 If the CW Doppler probe is selected, one of the TX channels from the GTX is routed via the Back Plane to a separate connector, then via a cable to the Doppler probe connector on the front of VIVID E9 / VIVID E7. In the Doppler probe, the signal is connected to one of the two probe elements.
Page 214 FE_BUS STA_BUS NOTE: The number of cards depend on the VIVID E9 / VIVID E7 model, and options installed. • The reflected signal from body structures and blood cells are routed from the probe, via the Relay Board and the Front Plane to the GRX (receiver) boards, where pre-amplification and Analog Time Gain Compensation (ATGC) is performed.
Page 215 FE_BUS STA_BUS NOTE: The number of cards depend on the VIVID E9 / VIVID E7 model, and options installed. • The Global Radio Frequency Interface (GFI) board controls the GTX (transmitter) and GRX / DRX (analog and digital receiver boards). GFI loads all parameters to the GTX and DRX ASICs. It reads the probe identification, selects probe connector on Relay board and controls the high voltage multiplexer in linear probes.
Page 216 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 5-8-3 Transmitter Board (GTX) 5-8-3-1 General description Figure 5-16 GTX boards GTX-TLP192 GTX-TLP 3.0 GTX-TLP192 The GTX-TLP192 contains 192 individually controlled transmit channels on one board. The GTX board(s) provide transmit pulses via the Front Plane (XD BUS) to the Relay board and then to the transducer array (the probes).
Page 217 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 5-8-3-1 General description (cont’d) Figure 5-17 Block Diagram for the GTX board (one channel illustrated) TSV1&2 FROM TSV1P MAIN POWER SUPPLY TSV2P TSV2N TSV1N TX_TRIG_L FROM GFI...
Page 218 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 5-8-3-2 Location in the Unit Figure 5-18 GTX TLP-192 board location - 192 TX channels CW PROBE CONNECTOR OPTIONAL DC VOLTAGES TX (PULSER) VOLTAGES GFI AUDIO B A C K P L A N E...
Page 219 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 5-8-3-6 LEDs on the GTX-192 board Figure 5-19 LEDs on GTX-192 R24_34 R8_33 R24_33 R25_34 R9_33 R25_33 D6_34 D3_33 D6_33 R21_34 R5_33 R21_33 FL18 R22_34 Q2_34 U2_34...
Page 220 1 - PD PROBE PORT: FOR VIVID 7 COMPATIBLE PROBE CONNECTORS 2 - PDT PROBE PORTS: FOR VIVID E9 / VIVID E7 SPECIFIC PROBE The signals to the Doppler probe are routed via the FEP Backplane and cables to the Doppler probe connector.
Page 221 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 5-8-4-2 Location in the Unit The Relay board is located in the Front End Rack on the end nearest to the front of the scanner. 5-8-4-3 Input DC Voltages: •...
Page 222 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 5-8-4-6 LEDs Figure 5-22 LEDs on the Relay board DS11 DS12 4 5 6 7 8 9 DS10 Table 5-8 LEDs on the Relay board LED NO.
Page 223 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 5-8-5 Receiver Board (GRX) 5-8-5-1 General description Figure 5-23 GRX board The analog Receiver boards (GRX) receives the weak ultrasound echo signals from the probes, via the Relay board and the XD bus on the Front Plane boards.
Page 224 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 5-8-5-2 Location in the Unit Figure 5-24 GRX location 2 pc GRX boards 5-8-5-3 Input DC Voltages • +6 VDC • -5 VDC • +15 VDC •...
Page 225 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 5-8-6 Front Plane boards (XD BUS) 5-8-6-1 General Description The two Front Plane boards plug into the rear edge connectors on the Relay Board, the GTX Board(s) and on the GRX Board(s).
Page 226 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 5-8-7 Digital Receiver board (DRX) 5-8-7-1 General description A DRX board provides two main functions to the beamformer: 1.) Conversion of analog RF input signals from 64 channels into streams of digital data, and 2.) Receive signal beamforming.
Page 227 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 5-8-7-3 Input DC Voltages +24 VDC. Other voltages are generated locally on the GRX: • • • 2V5_MGT_Tx • 1V8 (one for each Nathan column in use) •...
Page 228 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 5-8-7-7 LEDs on the DRX board - the GDIF status display Programming status LEDs exist on the left side of the board. They indicate the programming status of the GDIF FPGA.
Page 229 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 5-8-8 Front End Interface Board (GFI) 5-8-8-1 General description Figure 5-29 GFI2 board The GFI is the Front End Processor’s (FEP’s) interface to the Back End Processor (BEP).
Page 230 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 5-8-8-2 Location in the Unit The GFI2 board is plugged into the Back Plane as the right most board in the FE rack. Figure 5-30 GFI2 location...
Page 231 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 5-8-8-5 Outputs • PCI Express bus to BEP (connector J14 on the card) • STA bus • Other Control signals like TXTRIG etc. 5-8-8-6 LEDs on the GFI board...
Page 232 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 5-8-9 FEP Backplane 5-8-9-1 General description Figure 5-31 FEP Backplane Front side of the FEP Backplane Rear side of the FEP Backplane 1. CW Doppler Connector 2. Power Connectors 2.
Page 233 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 5-8-9-2 Location in the unit The FEP Backplane is attached to the rear side of the Front End Card Rack. Figure 5-32 FEP Backplane location FEP BACKPLANE...
Page 234: Back End Processor (Bep)
This chapter includes descriptions for the vital BEP modules. 5-9-2 Introduction The Back End Processor is a computer, designed specially for the use in the VIVID E9 / VIVID E7 ultrasound scanners made by GE. 5-9-3 Signal Flow and Processing The Back End Processor receives the data from the Front End electronics, stores it in memory, performs scan conversion to pixel domain, and drives the system’s monitors.
Page 235 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 5-9-4 Location of the Back End Processor (BEP) The BEP is located on the left side, inside the scanner, see Figure 5-33. Figure 5-33 Back End Processor...
Page 236 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 5-9-5 CPU/Back End Processor (BEP) - block diagram Figure 5-34 BEP6 block diagram FROM MAIN PWR SUPPLY FEP BACKPLANE CONNECTOR TO GFI CONTROL SIGNAL TO MAIN PWR SUPPLY...
Page 237 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 5-9-6 BEP description 5-9-6-1 The EMC Enclosure House • A power supply for local voltages • A motherboard with RAM, a processor and PCI connectors for extension cards •...
Page 238 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 5-9-7 BEP6 Face, Top and Rear connections Table 5-10 BEP6 Face connections ITEM DESCRIPTION ILLUSTRATION J21 - Upper LCD Video Out (Main LCD Video) J3 - SA1 DVD (SATA to DVD)
Page 239 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 5-9-7 BEP6 Face, Top and Rear connections (cont’d) Table 5-11 BEP6 Top connections ITEM DESCRIPTION ILLUSTRATION J1 - Main PS 48V, 5V In J5 - Front End Rack (PCIe to GFI)
Page 240 ANUAL 5-9-7-1 USB distribution USB is used to communicate with, and/or control, many functions and devices in the VIVID E9 / VIVID E7. The illustration below shows how the USB signals are distributed in BEP6. Figure 5-36 USB distribution in BEP6...
Page 241 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 5-9-7-2 SATA distribution - BEP6 Figure 5-37 BEP6 - SATA distribution 5-9-7-3 Use of Expansion Slots on BEP6 Motherboard Use of Expansion Slots, listed from the rightmost slot: •...
Page 242 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 5-9-9 Input Signals BEP6: • Audio signal path: GFI > FEP Backplane > BEP6 MBD > [a and b] a: > IO Board > Audio Out b: > DVR...
Page 243 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 5-9-10 Bi-directional signals BEP6: Table 5-13 BEP6 Bi-directional Signals Signal Name Description Signal Path IPASS2 (BEP MBD) > Cable N (inside PCIe PCI Express BEP) > J5 (BEP) > PCI Express Cable >...
Page 244 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 5-9-12 LEDs 5-9-12-1 LEDs on the BEP6 Front Figure 5-39 Front Panel Table 5-15 LEDs on the BEP’s front ITEM LED NAME DESCRIPTION HD ACTIVITY ACT LED...
Page 245 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 5-9-12-2 LEDs on the BEP6’s Side Cover Table 5-16 LEDs on the BEP6’s Side Cover DESCRIPTION ILLUSTRATION The LEDs for the BEP6’s Power Supply can be viewed without removing the BEP6’s Front Cover...
Page 246 NOTE: The BEP Power Supply does not handle AC voltages. The BEP Power Supply receives its input DC voltage from the VIVID E9 / VIVID E7’s Main Power Supply. Dedicated control signals, are used for controlling the BEP Power Supply.
Page 247 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Figure 5-40 BEP6 Power Supply Card location BEP6 POWER SUPPLY CARD 5-9-13-4 Input Voltage +48 VDC from the Main Power Supply. Chapter 5 - Components and functions (theory)
Page 248 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 5-9-13-5 Output Voltages • +48V • +12V • • +3.3V • +5Vstby 5-9-13-6 LEDs on BEP6 Power Supply Nine LEDs on the BEP6 Power Supply can be viewed through holes in the BEP6 Front Cover.
Page 249 (BEP5 I/O ONLY) Boundary Scan from the BEP to boards in the Front End Card Rack 5-9-14-2 Location in the unit At the rear of the BEP with the Rear panel available at the rear of the VIVID E9 / VIVID E7. 5-9-14-3 Input DC voltages Internal in BEP from the BEP Power Supply.
Page 250 General Description The Graphics Adapter converts the display data to video signals for the LCD (Main) screen, for the LCD/ Touch screen and for the external video output on the rear of the VIVID E9 / VIVID E7. 5-9-15-2 Location in the Unit The Graphics Adapter is located in the PCI Express slot (PCI Express x16) inside the BEP cabinet.
Page 251: Power Distribution
ANUAL Section 5-10 Power distribution 5-10-1 Purpose of this section The power distribution within the VIVID E9 / VIVID E7 is described in this section. 5-10-2 Main Power Supply 5-10-2-1 General description The Main Power Supply’s main task is to galvanically isolate the scanner from the on-site Mains Power System and to supply the various internal subsystems with AC or DC power.
Page 252 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 5-10-2-1 General description (cont’d) Power from the wall outlet (100 VAC to 230 VAC, 50/60 Hz) is connected to the Main Power Supply. Figure 5-42 Main Power Supply block diagram 0$,1 32:(5 6833/<...
Page 253 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 5-10-2-1 General description (cont’d) The mains cord has plugs in both ends. A female plug connects to the scanner and a male plug to the wall outlet.
Page 254 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 5-10-2-4 Bidirectional Signals USB bus Table 5-18 USB connector DESCRIPTION COMMENTS Originates on the BEP. The USB is used to set the power supply to the correct transmit (XD) voltages.
Page 255 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Table 5-19 Power outputs (cont’d) sheet 2 of 2 CONNECTOR DESCRIPTION COMMENTS +48 VDC BACK END PROCESSOR AND MOTOR POWER - The ‘48V_OK’ indicates that the 48 VDC measured on the BEP, is OK.
Page 256 Overview The Power Up Sequence can be divided in the following steps: 1.) Connect the mains power to the VIVID E9 / VIVID E7 and switch AC Breaker to ON position. 2.) Press the ON button on the Operator Panel.
Page 257 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 5-10-3-2 AC Breaker to ON position (cont’d) • The 5Vstdby LED is lit (green). Figure 5-46 LEDs on BEP6 Power Supply (standby) • The ON/OFF switch on the OP is lit (amber color).
Page 258 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 5-10-3-3 The ON/OFF button on the Operator Panel has been pressed When the ON/OFF switch is depressed, the BEP power is delivered to the different parts of the system...
Page 259 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 5-10-3-3 The ON/OFF button on the Operator Panel has been pressed (cont’d) • Power to the BEP is turned on, so it can start to boot. Figure 5-48 LEDs on BEP6 Power Supply (powered) •...
Page 260 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 5-10-4 Power Down Sequence description 5-10-4-1 Overview There are three possible scenarios for Power Down of the unit: • Power Down • Forced Power Down • Power Loss Each of the scenarios are described below.
Page 261 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 5-10-4-3 Forced Power Down NOTE: In case of total lockup of the system, hold the ON/OFF button down a few seconds to turn the system off. Forced Power Down is initiated by depressing the ON/OFF button on the keyboard for a few seconds, until the power down sequence starts: 1.) BEP detects long-term contact of Power (ON/OFF) switch.
Page 262: Input And Output (I/O) Modules
This input is intended as a tool for easier synchronization of images and cineloop control during ultrasound examinations. The Patient I/O panel is located on the front of VIVID E9 / VIVID E7. Figure 5-49 Patient I/O Panel...
Page 263 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 5-11-2-1 General description (cont’d) The three inputs are separately isolated due to safety requirements. The module extracts respiration from ECG signals from the ECG/Respiration input. The scanned image that is displayed, is synchronized with the ECG, respiration and phono traces. In M-Mode or Doppler, the traces are synchronized to that particular mode's sweep.
Page 264 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 5-11-2-3 Input DC Voltages +5 VDC +12 VDC Pinout for the DC input on the Patient I/O module Table 5-20 DC input pinout on the Patient I/O Module...
Page 265 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 5-11-2-4 Patient I/O - inputs (cont’d) Pinout for the PHONO connector Table 5-22: Pinout for the PHONO connector CONNECTOR (seen from front of connector) SIGNAL NAME PHONO •...
Page 266 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 5-11-3 BEP6 I/O Board 5-11-3-1 General description BEP6’s I/O board is the interface between the BEP and the rest of the system. It distrbutes USB to the Rear IO, the OP and to internal units (printer and Patient IO).
Page 267 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 5-11-3-2 Location in the Unit The I/O board is located inside the BEP with some connectors available on the rear of the system. 5-11-3-3 Input signals •...
Page 268: Peripherals Overview
This is a kit with a Video Recorder Card inside the BEP and a DVD R/W unit used for export of the recorded video. The DVD R/W unit is available from the front of the VIVID E9 / VIVID E7. NOTE: The DVD drive used for video recording, supports DVD+R/W.
Page 269 DISCONNECT THE FOOTSWITCH BEFORE MOVING THE SYSTEM. 5-12-2-2 External Color Printer (Option) A color video printer can be connected to the USB port on the rear of the VIVID E9 / VIVID E7. 5-12-2-3 USB Flash Drive (USB Flash Card) (option) Due to the EMC requirements, only USB Flash Cards tested for use with VIVID E9 / VIVID E7 may be used.
Page 270: Product Manuals
EVISION ERVICE ANUAL Section 5-13 Product manuals The information needed to use and service the VIVID E9 / VIVID E7 scanner is collected in the documents described in this section. 5-13-1 User documentation • VIVID E9 / VIVID E7 user manuals •...
Page 271: Common Service Desktop Overview
Common Service Desktop overview 5-14-1 Purpose of this section This section describes the Common Service Desktop, as implemented on the VIVID E9 / VIVID E7. 5-14-2 Introduction The Service Platform contains a set of software modules that are common to all ultrasound and cardiology systems containing a PC backend.
Page 272 Global Service User Interface (GSUI) 5-14-4-1 Internationalization The user interface provided by the service platform is designed for GE personnel and as such is in English only. There is no multi-lingual capability built into the Service Interface. 5-14-4-2 Service Login Select the phone icon in the status bar at the bottom of the scan display screen.
Page 273: Restart Vivid E9 / Vivid E7 After Diagnostics
Every access request, whether successful or not, will be logged into a service access log that is viewable to authorized users. Section 5-15 Restart VIVID E9 / VIVID E7 after diagnostics Always shutdown the system and reboot after a diagnostics session. Chapter 5 - Components and functions (theory)
Page 274 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL This page left blank to facilitate double-sided printing. 5 - 88 Section 5-14 - Common Service Desktop overview...
Page 275 Overview 6-1-1 Purpose of this chapter This chapter describes how to adjust the VIVID E9 / VIVID E7. 6-1-2 Contents in this chapter Overview............. 6-1 LCD Monitor adjustments .
Page 276: Lcd Monitor Adjustments
The LCD settings have been optimized at the factory, so normally, there should be no need for any further adjustments. Default Brightness for the 19” LCD screen on VIVID E9 / VIVID E7 is: 89%. Under special light conditions, you may want to adjust the LCD screen’s Brightness.
Page 277 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 6-2-5 Advanced LCD adjustments NOTE: Do not adjust these settings unless necessary! To get access to the advanced adjustments, press the Mode button for more than 10 seconds. This will display the Advanced Menu on the screen.
Page 278: Test The Lcd Arm And Lcd Monitor Range Of Motion
GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Section 6-3 Test the LCD Arm and LCD Monitor range of motion NOTE: This procedure is valid for both the 17 inch and the 19 inch LCD monitors.
Page 279: Backlight Adjustment
GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Section 6-4 Backlight adjustment 6-4-1 Purpose of this section This section describes how to adjust the backlight on the 17” LCD monitor. 6-4-2 Cautions and Warnings 6-4-3 Accessing the Main LCD and Touch Screen Backlight Adjustments 1.) Select Utility on the Touch Screen.
Page 280 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 6-4-4 Backlight and Blue Tint Adjustment On the Utility screen - Page 1 of 2, you can adjust the Backlight and the Blue tint on the Main LCD screen and the Backlight on the Touch Panel (TP).
Page 281 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 6-4-6 Test Images Select Page 2 of 2 on the Utility screen. Figure 6-8 Select Test Image • Turn the second rotary from the left side, to select between the Test Images. The Test Images are reproduced in Table 6-2.
Page 282 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Table 6-2 Test Images (cont’d) sheet 2 of 3 TEST IMAGE No. TEST IMAGES DESCRIPTION Test - Green grades Test - Blue grades Blue Circle on Black background...
Page 283 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Table 6-2 Test Images (cont’d) sheet 3 of 3 TEST IMAGE No. TEST IMAGES DESCRIPTION White Straight Line Chapter 6 - Service adjustments 6 - 9...
Page 284: Touch Screen Calibration
GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Section 6-5 Touch Screen Calibration The Touch Screen Calibration is found on the Operator Panel Test Dialog. Follow these steps to open the Operator Panel Test Dialog: 1.) Select Config (F2).
Page 285: Dc Offset Calibration (Front End Alignment)
1.) Disconnect all probes. 2.) Power on the VIVID E9 / VIVID E7. 3.) Select the InSite ExC icon (GE phone icon) on the screen to display the InSite ExC menu. Figure 6-10 InSite ExC icon in the status bar 4.) Select Service Desktop.
Page 286: Adjusting The Xyz Mechanism
GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Section 6-7 Adjusting the XYZ Mechanism 6-7-1 Operator Panel XY movement - principle of operation When the OP is in the locked position, press the left button “lock” of the Frogleg Controls, which causes the motorized park lock to release and releases the brakes, momentarily in the froglegs.
Page 287 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 6-7-2 Adjusting the XY Lock Use a 3 mm hex tool to adjust the XY Lock release for optimal lock and minimal slack in transport mode. •...
Page 288 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 6-7-3 XY Manual Release for Lock and Brake Mechanism and Adjustment The following procedure is intended to release and adjust the XY mechanism. 6-7-3-1 XY Lock and Brake Mechanism Parts Figure 6-13 XY Lock and Brake Mechanism Parts 1.) U-bolt...
Page 289 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 6-7-3-2 XY Lock Adjustment for Lock and Brake Mechanism Follow this procedure if the park lock is not working, or the lock does not respond when pressing the Frogleg Controls: 1.) Release the lock manually.
Page 290 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 6-7-3-2 XY Lock Adjustment for Lock and Brake Mechanism (cont’d) • If the Park Lock Nut (2) and the Park Lock Lever (3), are in the positions illustrated in Figure 6- 15, the lock will not engage.
Page 291: Adjust Time-Out For Dicom Servers
GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 6-7-3-2 XY Lock Adjustment for Lock and Brake Mechanism (cont’d) • Before reassembling the Lock Assembly, make sure the Park Lock Nut (2) and the Park Lock...
Page 292 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL This page left blank to facilitate double-sided printing. 6 - 18 Section 6-7 - Adjusting the XYZ Mechanism...
Page 293 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Chapter 7 Diagnostics / troubleshooting Section 7-1 Overview 7-1-1 Purpose of this chapter This chapter describes how to setup and run the tools and software that help maintain image quality and system operation.
Page 294: Service Safety Considerations
The system starts the shutdown sequence at 90 degrees centigrade (90 ºC). • Clean air filter: The reminder “Clean air filter” is displayed at start-up of the VIVID E9 / VIVID E7, and is repeated at specific pre-defined intervals. 7-3-2...
Page 295 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 7-3-3 How to Release the Top Console when power is unavailable Question: How to release the Z brakes (Up/Down) when without power? Answer: There is a lever behind the openings in the Rear Cover. Press the lever to the right to release the X/Y brakes.
Page 296: Troubleshooting Tips
EVISION ERVICE ANUAL Section 7-4 Troubleshooting Tips 7-4-1 Shortcut Keys This is a list of useful shortcuts for use during VIVID E9 / VIVID E7 service. Table 7-1 Shortcuts SHORTCUT DESCRIPTION Alt+B BOOKMARK. PLACE A BOOKMARK IN LOGS. SYSTEM PROBLEM REPORTING. See: 7-6-2 "Collect a Trouble Image with Logs"...
Page 297 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 7-4-2 Image Artifacts Caused by Front End Boards Image artifacts can be caused by any of the boards on the Front End. Artifacts may be caused by the power supply or board failures.
Page 298 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 7-4-3 Back End Processor 7-4-3-1 System Halt Errors - Lock ups or Intermittent Problems • Collect Error Logs and send them to the OLC to be evaluated. (On the scan screen, press ALT+D).
Page 299 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 7-4-4 Operator Panel 7-4-4-1 No Audio • Check volume settings in the application and also in Windows. • Use headphones, (the type that you use on a personal CD player or a laptop) to test the audio output directly from the back of the BEP.
Page 300: Network Connectivity Troubleshooting
If the status reports No network, verify cabling. 7-5-2 Cannot connect to anything via the network • Check with your laptop if you can ping the VIVID E9 / VIVID E7 and the device (Printer or PACs). 7 - 8 Section 7-5 - Network Connectivity Troubleshooting...
Page 301 Check port and AE title info. • Check if device is up and running. It may be up but in an error status. Reboot the device if possible. You also may need to reboot the VIVID E9 / VIVID E7. • Use Network Sniffer (Alt+N).
Page 302: Gathering Troubleshooting Data
The following information is necessary in order to properly analyze data or images being reported as a malfunction or being returned to the manufacturer: Product Name = VIVID E9 or VIVID E7 Select Config (F2) > About screen. Applications Software...
Page 303 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 7-6-2 Collect a Trouble Image with Logs If the system should malfunction, press the Alt+D keys simultaneously. This will collect a screen capture of the monitor, system presets and several log files in a date and time stamped “.zip” file.
Page 304: Screen Captures
A compressed file of the images is stored in D:\export. You may rely on the date and time of the Ctrl+PrtSc procedure to identify the most recent image recorded. The uncompressed files are stored in d:\export\service\image. 7-7-4 Restart VIVID E9 / VIVID E7 After Diagnostics above Always shutdown the system and reboot after a diagnostics session. NOTE: Do Not select “Cal Reset”...
Page 305: Motor Controller Test
Lock Release. Follow this procedure to start the Motor Controller Test: 1.) Power up the VIVID E9 / VIVID E7. After scanner initialization is complete, continue with the steps below; 2.) Press CONFIG … on the Utility tab on the Touch Panel.
Page 306 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Section 7-8Motor Controller Test (cont’d) Figure 7-3 Motor Controller Test dialog 6.) Push Fix Lock button. If in a quiet environment it should be possible to hear the Lock Engine engage for a few seconds.
Page 307: Troubleshooting
Troubleshooting 7-9-1 No Response from VIVID E9 / VIVID E7 - It locks up If the system appears to be locked, please wait at least 60 seconds for the watchdog to trap the situation. This will, if the situation is trapped, bring up a dialog telling that the system is not responding.
Page 308 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 7-9-2 Unable to scan Figure 7-5 Unable to scan Unable to scan! Are probes connected in right way? Check the probe connection. Are other operations possible? Check the Main Power Supply.
Page 309 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 7-9-3 XY Lock is not working Follow the steps below to resolve this issue: 1.) Run the XYZ Test Program and select Fix Lock. See: Section 7-8 "Motor Controller Test" on page 7-13.
Page 310 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 7-9-6 Difficult to lock and release the alphanumeric keyboard The release/lock mechanism is located to the right most section of the drawer, thus the force needed to release and lock the alphanumeric keyboard will increase significantly if the left most section of the keyboard is used.
Page 311 If a keyboard and mouse, or other equipment, not intended for connection to the VIVID E9 / VIVID E7, has been connected to any of the USB connectors on the front of the VIVID E9 / VIVID E7, all the USB devices may stop working due to an overload condition.
Page 312 System Temperature Too High When the temperature inside the VIVID E9 / VIVID E7 increase, the fan speed will increase to cool down the system. If the air filters become too dusty, a higher fan speed is required to keep the air stream at the needed level.
Page 313: Noise Troubleshooting
Ultrasound machines are susceptible to Electromagnetic Interference (EMI) from radio frequencies, magnetic fields, and transients in the air or wiring. They also generate EMI. The VIVID E9 / VIVID E7 complies with limits as stated on the EMC label. However there is no guarantee that interference will not occur in a particular installation.
Page 314 7-10-2-2 Different System Try another VIVID E9 / VIVID E7 at the same location and look for the same noise. If the noise is present on the new system too, the noise is most likely from an external source/equipment. 7 - 22...
Page 315 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 7-10-2-3 Different Location Move the scanner to another location and verify if the noise changes or disappear. This may help you to locate an external noise source.
Page 316 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL This page left blank to facilitate double-sided printing. 7 - 24 Section 7-10 - Noise troubleshooting...
Page 317 Overview 8-1-1 Purpose of this chapter This chapter describes how to remove and install, or replace, modules and subsystems in VIVID E9 / VIVID E7. It also includes instructions for installing and re-installing the software. 8-1-2 Contents in this chapter Overview.
Page 318: Warnings And Important Information
This section includes important information. Please read it before doing any of the procedures in this chapter. 8-2-2 Warnings ENERGY CONTROL AND POWER LOCKOUT FOR VIVID E9 / VIVID E7. CAUTION WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE GREATER THAN 30 VOLTS: 1.
Page 319 Spare Part order for Vivid E9 VET: WARNING WARNING The same spare parts used in the current VIVID E9 consoles can be used in the veterinary consoles. When ordering any of the following, the Vet label(s) MUST be ordered as they need to...
Page 320 Equipment being returned must be clean and free of blood and other infectious substances. GE policy states that body fluids must be properly removed from any part or equipment prior to shipment. GE employees, as well as customers, are responsible for ensuring that parts/equipment have been properly decontaminated prior to shipment.
Page 321 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-2-5 Tools needed for servicing VIVID E9 / VIVID E7 Table 8-1 Tools used for servicing VIVID E9 / VIVID E7 ITEM NO. TOOL SIZE TORQUE COMMENTS BIT # TX-10 M2.5...
Page 322: Definitions Of Left, Right, Front And Back
Definitions of Left, Right, Front and Back The Figure below illustrates what is Left, Right, Front and Rear (or Back) of the VIVID E9 / VIVID E7. Figure 8-1 Definition of Left, Right, Front and Back of VIVID E9 / VIVID E7...
Page 323: Reloading The Software
Section 8-4 Reloading the software 8-4-1 Purpose of this section This section describes how to reinstall the software on VIVID E9 / VIVID E7. 8-4-2 VIVID E9 / VIVID E7 models versus software requirement 8-4-2-1 VIVID E9 models and hardware/software compatibility...
Page 324 The default password for the user ADM is ulsadm. If the password has been changed by the site, you should record it for your own use, before you start the work on the VIVID E9 / VIVID E7. 8-4-4 Tools provided with the Ultrasound scanner at delivery or after an upgrade •...
Page 325 Patient Database, as needed after a hard disk replacement, or if all the content on the hard disk has been erased, the images must be moved away from VIVID E9 / VIVID E7 before doing backup of the Patient Database. Depending on the location set-up, either move the images to a remote server or to removable media.
Page 326 Printer Model (as selected on the VIVID E9 / VIVID E7.) • The printer’s IP Number. The printer’s IP number is not easily available via the VIVID E9 / VIVID E7’s menus. Print out a status sheet on the printer. For more information, please refer to the printer’s documentation. •...
Page 327 Installation choices Start here • The software installed on the VIVID E9 / VIVID E7 has become corrupted. • VIVID E9 / VIVID E7’s configuration/setup has issues that are difficult to 8-4-9 "Reloading the Software from Repository" on page 8-12.
Page 328 Introduction to Software Reload from Repository During the installation process, when the software was installed on the VIVID E9 / VIVID E7, the compressed original files, from the UFD or DVD and CD, were stored on a separate disk partition on the hard disk drive, labeled “REPOSIT”...
Page 329 Ensure that the VIVID E9 / VIVID E7 is powered down. 1.) Depress the On/Off button on the Operator Panel. The VIVID E9 / VIVID E7 starts. 2.) Press the Esc button, on the alphanumeric keyboard, multiple times until the GRUB menu is displayed on the screen.
Page 330 When the System Software reload is done, the VIVID E9 / VIVID E7 reboots. After the reboot, the VIVID E9 / VIVID E7 starts to load the Application Software. This is done without any interactions. The TCP/IP settings, Computer Name etc. are restored.
Page 331 Disconnect all UFDs from the USB ports on the VIVID E9 / VIVID E7. Plug in the Software UFD in one of the USB ports on the VIVID E9 / VIVID E7. 1. Push the power on button briefly.
Page 332 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Table 8-5 Reloading or loading the System software from UFD, sheet 2 of 3 (cont’d) Step Task The VIVID E9 / VIVID E7 reboots. Select System Software Installation and press Enter.
Page 333 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Table 8-5 Reloading or loading the System software from UFD, sheet 3 of 3 (cont’d) Step Task Keep User Data and Patient Archive? • Select No to perform a clean install.
Page 334 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-4-10-2 Installing the Application Software (all BEPs) Table 8-6 Reloading or loading the Application software from UFD, sheet 1 of 3 Step Task A menu with “loading…” will appear on the monitor for appr 2 minutes.
Page 335 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Table 8-6 Reloading or loading the Application software from UFD, sheet 2 of 3 (cont’d) Step Task Select OK to continue. The SW installer allows installation of: •...
Page 336 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Table 8-6 Reloading or loading the Application software from UFD, sheet 3 of 3 (cont’d) Step Task The dialogue box Set Serial Number will appear if a clean install of System SW was selected.
Page 337 Installing the MV Option Software from UFD Step Task If the VIVID E9 has the MV option, the needed MV software must be installed from the UDF with Tomtec software. DO NOT INSTALL THE OTHER TOMTEC SOFTWARE OPTIONS ON THE SCANNER. THEY ARE FOR USE ON ECHOPAC ONLY.
Page 338 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-4-11 Setup after Software loading NOTE: Use this procedure if all partitions on the HDD have been erased during the software load. NOTE: If only the software on C:\ has been replaced or updated, please go to: 8-4-12 "Verifications...
Page 339 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-4-12 Verifications after the software has been re-loaded NOTE: DO NOT use this procedure if all partitions on the HDD have been erased during the software load, but refer to: 8-4-11 "Setup after Software loading"...
Page 340: Replacing Covers And Bumpers
The removal procedure is easier if the rear lock is released first, and then the front lock. The Side Covers are “clicked” on to the VIVID E9 / VIVID E7 with two locks, located at the lower end of the cover. Two rectangular holes give access to the locks. By inserting a #1 Phillips screwdriver (10 - 16 cm / 4 - 6 inch length) (or similar size and length tool) into the holes and bending the handle on the screwdriver down to the floor, one lock at a time, you can release the locks.
Page 341 (PUSH DOWN TO RELEASE) 3.) Repeat the steps above for the other lock. 4.) Lift the cover forward and up to remove it from the VIVID E9 / VIVID E7. 5.) Set it away on a safe place until you need it again.
Page 342 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-5-2-3 Side Covers installation Follow these steps to install the Side Covers: 1.) Align tabs at the top inside of Side Cover with the slots on Top Cover.
Page 343 Top Cover replacement 8-5-3-1 Preparations When preparing for the replacement, you must perform the following steps: ENERGY CONTROL AND POWER LOCKOUT FOR VIVID E9 / VIVID E7. WARNING WARNING WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE GREATER THAN 30 VOLTS: 1.
Page 344 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-5-3-2 Top Cover removal procedure Follow these steps to remove the Top Cover: 1.) Remove two screws. Figure 8-8 Top Cover fixing screws (seen from above) REAR HANDLE 2.) Remove the Top Cover.
Page 345 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-5-3-3 Top Cover installation procedure Follow these steps to install the Top Cover: 1.) Position the Top Cover onto the Front Cover at the four hooks. Figure 8-9 Hook Top Cover onto Front Cover (seen from front) 2.) Hook Top Cover onto Front Cover.
Page 346 Side Cover(s). 8-5-4-2 Preparations When preparing for the replacement, you must perform the following steps: ENERGY CONTROL AND POWER LOCKOUT FOR VIVID E9 / VIVID E7. WARNING WARNING WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE GREATER THAN 30 VOLTS: 1.
Page 347 Foot Rest Bumper replacement 8-5-5-1 Preparations When preparing for the replacement, you must perform the following steps: ENERGY CONTROL AND POWER LOCKOUT FOR VIVID E9 / VIVID E7. WARNING WARNING WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE GREATER THAN 30 VOLTS: 1.
Page 348 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-5-5-3 Foot Rest Bumper installation Follow these steps to install the Foot Rest Bumper: 1.) Position the Foot Rest Bumper in place. 2.) Push the Foot Rest Bumper down and over the pedals.
Page 349 Front Cover replacement 8-5-6-1 Preparations When preparing for the replacement, you must perform the following steps: ENERGY CONTROL AND POWER LOCKOUT FOR VIVID E9 / VIVID E7. WARNING WARNING WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE GREATER THAN 30 VOLTS: 1.
Page 350 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-5-6-3 Front Cover installation Follow these steps to install the Front Cover: 1.) Thread the Front Cover so it fits in between chassis and pedals. 2.) Align the Front Cover guide pins with holes in the frame.
Page 351 Plate Connectors w/Guide replacement 8-5-7-1 Preparations When preparing for the replacement, you must perform the following steps: ENERGY CONTROL AND POWER LOCKOUT FOR VIVID E9 / VIVID E7. WARNING WARNING WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE GREATER THAN 30 VOLTS: 1.
Page 352 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-5-7-3 Plate Connectors w/Guide installation 1.) Position the plate and snap it into position. 2.) Install Front Cover. 3.) Install Foot Rest Bumper. 4.) Install Top Cover.
Page 353 8-5-8-1 Preparations When preparing for the replacement, you must perform the following steps: ENERGY CONTROL AND POWER LOCKOUT FOR VIVID E9 / VIVID E7. CAUTION WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE GREATER THAN 30 VOLTS: 1.
Page 354 Rear Cover replacement 8-5-9-1 Preparations When preparing for the replacement, you must perform the following steps: ENERGY CONTROL AND POWER LOCKOUT FOR VIVID E9 / VIVID E7. WARNING WARNING WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE GREATER THAN 30 VOLTS: 1.
Page 355 Follow these steps to install the Rear Cover: 1.) Position the lower edge of the Rear Cover into place on the rear of the VIVID E9 / VIVID E7 frame. 2.) Tilt the top edge of the Rear Cover toward the VIVID E9 / VIVID E7 frame.
Page 356 Follow these steps to remove the Door I/O Panel: 1.) At the back of the VIVID E9 / VIVID E7, push a 4 mm flat blade screwdriver into the rectangular hole at the Door I/O panel until it reaches the lock mechanism.
Page 357 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-5-10-2 Remove the I/O Door (cont’d) Figure 8-17 Hinge placement on Door I/O Panel UPPER HINGE POST UPPER HINGE LOWER HINGE POST LOWER HINGE 8-5-10-3 Install the I/O Door Follow these steps to install the Door I/O Panel: 1.) Place the Door I/O Panel into position by sliding lower hinge onto lower hinge post.
Page 358 8-5-11-1 Preparations When preparing for the replacement, you must perform the following steps: 1.) Power down the VIVID E9 / VIVID E7 2.) Disconnect the Mains Power Cable from the wall outlet. 3.) Disconnect all probes and external I/O cabling.
Page 359 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-5-11-2 Cable Hook removal Follow these steps to remove the Cable Hook: 1.) Locate the Cable Hook(s). Figure 8-18 Door I/O Panel Cable Hook 2.) Place the Rear Cover face down on a protected, flat surface.
Page 360 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-5-11-3 Cable Hook installation Follow these steps to install the Cable Hook: 1.) Position the Cable Hook on the Rear Cover. 2.) Install the screw to secure the Cable Hook to the Rear Cover.
Page 361 8-5-12-2 Rear Bumper removal procedure Follow these steps to remove the Rear Bumper: 1.) Remove one screw on each side of the VIVID E9 / VIVID E7. Figure 8-20 Left screw placement for Rear Bumper 2.) Remove the Rear Bumper.
Page 362 Rear Handle replacement 8-5-13-1 Preparations When preparing for the replacement, you must perform the following steps: ENERGY CONTROL AND POWER LOCKOUT FOR VIVID E9 / VIVID E7. WARNING WARNING WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE GREATER THAN 30 VOLTS: 1.
Page 363 3.) Install the four hexcap screws for the Rear Handle. 4.) Install the Top Cover. 5.) Install the Rear Cover. 6.) Install the Side Covers. ENERGY CONTROL AND POWER LOCKOUT FOR VIVID E9 / VIVID E7. WARNING WARNING WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE GREATER THAN 30 VOLTS: 1.
Page 364 Column Cover Assembly replacement 8-5-14-1 Preparations When preparing for the replacement, you must perform the following steps: ENERGY CONTROL AND POWER LOCKOUT FOR VIVID E9 / VIVID E7. WARNING WARNING WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE GREATER THAN 30 VOLTS: 1.
Page 365 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-5-14-2 Column Cover Assembly removal Follow these steps to remove the Column Cover Assembly: 1.) Lower the console to lowest possible level. 2.) Remove the lower screw on the right side that is visible near the rear of the DVD drive.
Page 366 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-5-14-3 Column Cover Assembly Installation Follow these steps to install the Column Cover Assembly 1.) Install the Main Cable Cover so the Column Cover Assembly overlaps Main Cable Cover edges.
Page 367 Main Cable Cover replacement 8-5-15-1 Preparations When preparing for the replacement, you must perform the following steps: ENERGY CONTROL AND POWER LOCKOUT FOR VIVID E9 / VIVID E7. WARNING WARNING WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE GREATER THAN 30 VOLTS: 1.
Page 368 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-5-15-3 Main Cable Cover installation procedure Follow these steps to install the Main Cable Cover: 1.) Install the Main Cable Cover so the Column Cover Assembly overlaps Main Cable Cover edges...
Page 369 Follow these steps to remove the Covers under XY / Frogleg motors: 1.) At the rear of the VIVID E9 / VIVID E7, release the console’s XY mechanism by inserting a screwdriver into the release point and pressing until release. Pull the console out to its extended position to gain access to the screws in the next step.
Page 370 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-5-16-2 Covers under XY / Frogleg motors removal procedure (cont’d) 2.) Under the XY / Frogleg mechanism, identify the 4 separate covers. There are two types of covers, one type has two screws (1) and the other type has one screw (2).
Page 371 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-5-16-2 Covers under XY / Frogleg motors removal procedure (cont’d) 6.) Remove the screw securing the ground. Figure 8-31 Remove the cover GROUND SCREW DISCONNECT LOCATION CABLE COVER 7.) Thread the cover(s) off the cable.
Page 372 3.) Disconnect all probes and external I/O cabling. 4.) At the rear of the VIVID E9 / VIVID E7, release the console’s frogleg mechanism by inserting a screwdriver into the release point and pressing until release. Pull the console out to its extended position to gain access to the screws in the next step.
Page 373 Follow these steps to remove the Bulkhead Cover: 1.) Use thumbs to press upper lock tabs toward the front of the VIVID E9 / VIVID E7 to release the top of the Bulkhead Cover, or, if needed, use a 4 mm flat blade screwdriver to release the 2 lock tabs.
Page 374 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-5-17-2 Remove the Bulkhead Cover (cont’d) Figure 8-35 Bulkhead Cover removed BULKHEAD COVER LOWER TAB LOCKS 8-5-17-3 Install the Bulkhead Cover Follow these steps to install the Bulkhead Cover: 1.) Place the Bulkhead Cover’s mounting angle onto the lower edge of the bulkhead opening.
Page 375 Preparations When preparing for the replacement, you must perform the following steps: 1.) Move the Top Console to its upper position. ENERGY CONTROL AND POWER LOCKOUT FOR VIVID E9 / VIVID E7. WARNING WARNING WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE GREATER THAN 30 VOLTS: 1.
Page 376: Top Console Parts Replacement Overview
8-6-1-1 Preparations When preparing for the replacement, you must perform the following steps: ENERGY CONTROL AND POWER LOCKOUT FOR VIVID E9 / VIVID E7. WARNING WARNING WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE GREATER THAN 30 VOLTS: 1.
Page 377 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-6-1-3 Disconnect the 17” LCD Monitor Cables 1.) Disconnect the two cables. Figure 8-38 Disconnect cables HDMI CABLE POWER/USB CABLE 2.) Tilt the monitor back to vertical position.
Page 378 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-6-1-4 Remove the 17” LCD Monitor assembly Two screws are used for fixing the LCD Monitor assembly to the LCD Arm Bracket. Figure 8-39 Fixing screws FIXING SCREWS 1.) Loosen and remove the screws...
Page 379 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-6-1-5 Install the 17” LCD Monitor Follow these steps to install the LCD Monitor: 1.) Place the LCD assembly onto the LCD Arm Bracket. Be sure that the notches in the LCD fixing bracket is well aligned onto the corresponding positions on the LCD Arm Bracket.
Page 380 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-6-1-5 Install the 17” LCD Monitor (cont’d) 4.) Connect the two cables. Arrange the cables as illustrated in Figure 8-43 - Connect cables. Figure 8-43 Connect cables...
Page 381 Manpower One person, 15 minutes 8-6-2-2 Tools For tools needed, please refer to: 8-2-5 "Tools needed for servicing VIVID E9 / VIVID E7" on page 8-5. 8-6-2-3 Preparations When preparing for the replacement, you must perform the following steps: ENERGY CONTROL AND POWER LOCKOUT FOR VIVID E9 / VIVID E7.
Page 382 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Figure 8-45 LCD Monitor assembly- rear view MONITOR CABLES COVER FIXING SCREW LCD MONITOR ASSEMBLY TILTED FORWARDS REMOVAL SLOT 2.) Unscrew the fixing screw on the rear side of the LCD Monitor assembly.
Page 383 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-6-2-5 Disconnect the 19” LCD Monitor Cables 1.) Disconnect the two signal cables. 2.) Remove the 2 cable clips, if present. NOTE: If you are replacing any cables, you will also need to remove 2 additional cable clips at the bracket.
Page 384 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-6-2-6 Remove the 19” LCD Monitor assembly Four screws are used to hold the LCD Monitor assembly to the Monitor Bracket. Figure 8-47 Four fixing screws FOUR FIXING SCREWS 1.) Loosen the four screws by turning each screw between one half and one turn counter-clockwise.
Page 385 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-6-2-7 Install the 19” LCD Monitor assembly Follow these steps to install the LCD Monitor: 1.) Install the LCD Monitor assembly on the Monitor Bracket. Verify that all four fixing screws have engaged in their slots.
Page 386 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-6-2-8 Install the Monitor Cables Cover 1.) Install the Monitor Cables Cover and fasten it with the fixing screw. Figure 8-51 LCD Monitor - rear view MONITOR...
Page 387 Replacing the LCD Arm assembly 8-6-3-1 60Preparations When preparing for the replacement, you must perform the following steps: ENERGY CONTROL AND POWER LOCKOUT FOR VIVID E9 / VIVID E7. WARNING WARNING WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE GREATER THAN 30 VOLTS: 1.
Page 388 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-6-3-2 Disconnect the cables from the Bulkhead board Follow these steps to disconnect the cables from the Bulkhead board: 1.) Disconnect the Power/USB PLUG from the Bulkhead board.
Page 389 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-6-3-4 Install the LCD Arm assembly Follow these steps to install the LCD Arm Assembly: 1.) Carefully install the LCD Arm assembly into position, first feeding the LCD Arm cables down through the console opening.
Page 390 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-6-3-4 Install the LCD Arm assembly (cont’d) 3.) Connect the LCD cables to the connectors on the Bulkhead. Figure 8-56 Bulkhead board connections BRACKET, LOCK HDMI, introduced after the picture was taken.
Page 391 Replacing the LCD Cables 8-6-4-1 Preparations When preparing for the replacement, you must perform the following steps: ENERGY CONTROL AND POWER LOCKOUT FOR VIVID E9 / VIVID E7. WARNING WARNING WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE GREATER THAN 30 VOLTS: 1.
Page 392 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-6-4-2 Remove the LCD Cables Follow these steps to remove the LCD Cables: NOTE: When handling the arm, use the arm lock unless the arm is being turned. Locking will help stabilize the arm.
Page 393 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-6-4-2 Remove the LCD Cables (cont’d) 2.) Remove the bumper cover from the end of the first arm, as shown in Figure 8-59. Figure 8-59 Bumper Cover, Removed 3.) Remove the covers from all three arm sections of the arm assembly.
Page 394 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-6-4-2 Remove the LCD Cables (cont’d) c.) Remove the M4 x 16 screws holding the second arm section cover with Phillips screwdriver. Figure 8-61 Second Arm Section Cover Removal 4.) Cut tie wraps securing cables in arm.
Page 395 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-6-4-3 Install the LCD Cables NOTE: Do not over-stretch cables. Before putting covers on arms, be sure arm has full pivot motion/ rotation without stressing cables. If replacing more than one cable, begin with the thickest cable first.
Page 396 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-6-4-3 Install the LCD Cables (cont’d) 4.) Feed cable through opening for second arm section. 5.) Make sure the markings line up with the midpoint placement location for the second arm (Figure 8-64).
Page 397 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-6-4-4 Calibration and adjustments See: Section 6-4 "Backlight adjustment" on page 6-5 for LCD Monitor calibration instructions. Chapter 8 - Replacement procedures 8 - 81...
Page 398 LCD Mount Lock replacement 8-6-5-1 Preparations When preparing for the replacement, you must perform the following steps: ENERGY CONTROL AND POWER LOCKOUT FOR VIVID E9 / VIVID E7. WARNING WARNING WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE GREATER THAN 30 VOLTS: 1.
Page 399 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-6-5-2 LCD Mount Lock removal procedure Follow these steps to remove the LCD Mount Lock: NOTE: It is not necessary to remove the LCD Monitor or the LCD Arm.
Page 400 EQUIPMENT. 8-6-6-1 Preparations When preparing for the replacement, you must perform the following steps: ENERGY CONTROL AND POWER LOCKOUT FOR VIVID E9 / VIVID E7. WARNING WARNING WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE GREATER THAN 30 VOLTS: 1.
Page 401 LCD out of the way: 1.) At the rear of the VIVID E9 / VIVID E7, release the console’s XY mechanism by inserting a screwdriver into the release point and pressing until release. Pull the console out to its extended position to gain access to the screws in the next step.
Page 402 3.) Lift the Upper OP Panel/Touch Panel assembly slightly from the bottom, and then tilt the top toward the front of the VIVID E9 / VIVID E7. There are tabs at the bottom of the Touch Panel Assembly. Pull straight up on these tabs.
Page 403 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-6-6-2 Remove the Upper OP Panel/Touch Panel Assembly (cont’d) 4.) Disconnect the cables at the back of the Upper OP Panel/Touch Panel Assembly. See Figure 8-72 "Upper OP Panel/Touch Panel assembly cable placement" on page 8-87.
Page 404 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-6-6-3 Install the Upper OP Panel/Touch Panel Assembly (cont’d) Do not apply stretch on the Ribbon Cable. It stretched, the connector on Operator Panel, Lower may NOTICE break, resulting in a malfunction.
Page 405 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-6-6-3 Install the Upper OP Panel/Touch Panel Assembly (cont’d) Figure 8-75 Cables to Upper OP POWER - ON/OFF (FROM BEP) USB - UPPER OP PANEL (FROM BEP) USB - VIDEO (FROM BEP) 4.) Install the Upper OP Panel/Touch Panel Assembly by securing the 5 tabs and 2 hooks.
Page 406 EQUIPMENT. 8-6-7-1 Preparations When preparing for the replacement, you must perform the following steps: ENERGY CONTROL AND POWER LOCKOUT FOR VIVID E9 / VIVID E7. WARNING WARNING WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE GREATER THAN 30 VOLTS: 1.
Page 407 8-79. Be careful to not loose these EMC fingers when you remove the LCD Cover. On newer VIVID E9 / VIVID E7s, the construction has been changed, so this issue has been resolved. 3.) Lift (pull) the upper part of the LCD Cover so you can release it from the four protuding tabs.
Page 408 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-6-7-2 Remove the Frame w/LCD and Touch Screen (cont’d) 4.) Remove the two (2x) fixing screws with spacers, see: Figure 8-80. 5.) Remove the five (5x) fixing screws used to fix the Frame w/LCD and Touch Screen to the LCD (plastic) Cover.
Page 409 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-6-7-3 Install the Frame w/LCD and Touch Screen 1.) Place the Upper Bezel, with the front down on a clean, antistatic surface. 2.) Install the Frame w/LCD and Touch Screen so it aligns with the fixing screw holes on the Upper Bezel.
Page 410 EQUIPMENT. 8-6-8-1 Preparations When preparing for the replacement, you must perform the following steps: ENERGY CONTROL AND POWER LOCKOUT FOR VIVID E9 / VIVID E7. WARNING WARNING WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE GREATER THAN 30 VOLTS: 1.
Page 411 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-6-8-1 Preparations (cont’d) 4.) Remove five OP Panel Knobs, see Figure 8-84. Figure 8-84 Remove five knobs Chapter 8 - Replacement procedures 8 - 95...
Page 412 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-6-8-2 Remove the Main Controller Board Follow these steps to remove the Main Controller assembly. 1.) Lift out the Upper OP Panel/Touch Panel Assembly and place it face down on an ESD safe surface.
Page 413 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-6-8-2 Remove the Main Controller Board (cont’d) 4.) Disconnect three (3x) cables: Disconnect the High Voltage cable (upper, left side in Figure 8-86). Disconnect the black connector (press on the “button” on the plug and at the same time pull it out of the connector).
Page 414 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-6-8-2 Remove the Main Controller Board (cont’d) 7.) Unscrew and remove five (5x) screws. Store them in a safe place, you will need them for the installation.
Page 415 EQUIPMENT. 8-6-9-1 Preparations When preparing for the replacement, you must perform the following steps: ENERGY CONTROL AND POWER LOCKOUT FOR VIVID E9 / VIVID E7. WARNING WARNING WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE GREATER THAN 30 VOLTS: 1.
Page 416 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-6-9-1 Preparations (cont’d) 5.) Remove the Operator Panel, Upper. 6.) Remove the Main Controller Board. 8 - 100 Section 8-6 - Top Console Parts Replacement Overview...
Page 417 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-6-9-2 USB Connector Board removal procedure 1.) Place the Main Controller Board on a clean, antistatic surface with the solder side up. Figure 8-89 Main Controller Board with USB board The USB Connector Board is plugged into the Main Controller Board.
Page 418 EQUIPMENT. 8-6-10-1 Preparations When preparing for the replacement, you must perform the following steps: ENERGY CONTROL AND POWER LOCKOUT FOR VIVID E9 / VIVID E7. WARNING WARNING WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE GREATER THAN 30 VOLTS: 1.
Page 419 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-6-10-2 High Voltage Inverter Board with Cable removal procedure 1.) Disconnect the cables to the High Voltage Inverter Board. Figure 8-91 Remove cables 2.) Remove the two fixing screws.
Page 420 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-6-11 Upper Bezel replacement 8-6-11-1 Upper Bezel removal Figure 8-93 Upper Bezel The Upper Bezel is what is left when you have removed the Frame w/LCD and Touch Screen.
Page 421 Frame UI Upper replacement 8-6-12-1 Preparations When preparing for the replacement, you must perform the following steps: ENERGY CONTROL AND POWER LOCKOUT FOR VIVID E9 / VIVID E7. WARNING WARNING WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE GREATER THAN 30 VOLTS: 1.
Page 422 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-6-12-2 Remove the Frame UI Upper The Bulkhead Plate is used to secure the Upper UI Frame to the Lower UI Frame. Figure 8-94 Bulkhead Plate and Plate Washer Frame...
Page 423 The Options Holder (the Left Support or Right Support) is the base piece that attaches to the upper console to support either a Transvaginal Probe Holder or a Storage Tray. The VIVID E9 / VIVID E7 can support one Left Options Holder and one Right Options Holder at the same time.
Page 424 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-6-13-2 Options Holder removal procedure Follow these steps to remove the Options Holder: 1.) From underneath the Upper Console, remove the 3 screws securing the Options Holder.
Page 425 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-6-14-3 Knobs for Encoders and Slidepots installation procedure Figure 8-96 Knobs for Encoders and Slidepots Install the knobs one by one. Refer to the illustration above for the correct position for the knobs.
Page 426 2. FOLLOW GENERAL GUIDELINES FOR HANDLING OF ELECTROSTATIC SENSITIVE EQUIPMENT. 8-6-15-1 Read and Follow ENERGY CONTROL AND POWER LOCKOUT FOR VIVID E9 / VIVID E7. WARNING WARNING WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE GREATER THAN 30 VOLTS: 1.
Page 427 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-6-15-3 Remove the Operator Panel, Lower Follow these steps to remove the Operator Panel: 1.) Pull the Alphanumeric keyboard to its extended position to get access to the screws in the next step.
Page 428 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-6-15-3 Remove the Operator Panel, Lower (cont’d) 4.) On the Bulkhead Bracket, loosen the ESD wire from the Lower Panel. Figure 8-99 OP Grounding YELLOW/GREEN GROUND WIRE FROM...
Page 429 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-6-15-4 Install the Operator Panel, Lower Follow these steps to install the Operator Panel, Lower: 1.) Carefully, slide in the Operator Panel. Lower. Be careful with the fingers which have to be placed under the side walls of the UI Frame, Upper.
Page 430 EQUIPMENT. 8-6-16-1 Preparations When preparing for the replacement, you must perform the following steps: ENERGY CONTROL AND POWER LOCKOUT FOR VIVID E9 / VIVID E7. WARNING WARNING WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE GREATER THAN 30 VOLTS: 1.
Page 431 Fixing Ring in the correct position, and are positioned on different locations on the top and the bottom sides of the ring. When used for the Vivid E9, install it so the fixing screw holes on the Fixing Ring allign with the fixing screw holes on the Trackball assembly.
Page 432 EQUIPMENT. 8-6-17-1 Preparations When preparing for the replacement, you must perform the following steps: ENERGY CONTROL AND POWER LOCKOUT FOR VIVID E9 / VIVID E7. WARNING WARNING WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE GREATER THAN 30 VOLTS: 1.
Page 433 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-6-17-2 Encoder Board removal procedure 1.) Disconnect the cable to the Encoder Board. 2.) Turn the Operator Panel, Lower with the front up. Figure 8-105 Fixing screws 3.) Unscrew and remove 4 screws.
Page 434 EQUIPMENT. 8-6-18-1 Preparations When preparing for the replacement, you must perform the following steps: ENERGY CONTROL AND POWER LOCKOUT FOR VIVID E9 / VIVID E7. WARNING WARNING WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE GREATER THAN 30 VOLTS: 1.
Page 435 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-6-18-2 Lower Switch Board with Elastomer removal 1.) Disconnect the cable to the Encoder Board. Figure 8-106 Lower Switch Board with Elastomer - Trackball already removed. 2.) Remove the 26 fixing screws.
Page 436 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-6-18-3 Lower Switch Board with Elastomer installation 1.) Verify that all switch cups are in their correct positions. 2.) Position the Lower Switch Board with Elastomer in its correct position.
Page 437 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-6-19 Lower Bezel replacement Figure 8-108 Lower Bezel DO NOT TOUCH ANY BOARDS WITH INTEGRATED CIRCUITS PRIOR TO TAKING THE WARNING WARNING NECESSARY ESD PRECAUTIONS. 1. ALWAYS CONNECT YOURSELF, VIA AN ARM-WRIST STRAP, TO THE ADVISED ESD CONNECTION POINT LOCATED ON THE REAR OF THE SCANNER (NEAR THE POWER CONNECTOR).
Page 438 ANUAL 8-6-19-1 Preparations When preparing for the replacement, you must perform the following steps: ENERGY CONTROL AND POWER LOCKOUT FOR VIVID E9 / VIVID E7. WARNING WARNING WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE GREATER THAN 30 VOLTS: 1.
Page 439 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-6-19-3 Install the Lower Bezel 1.) Install the Switch Cups in the correct positions on the Lower Bezel. Use the mirrored image in Figure 8-109 as a reference.
Page 440 EQUIPMENT. 8-6-20-1 Preparations When preparing for the replacement, you must perform the following steps: ENERGY CONTROL AND POWER LOCKOUT FOR VIVID E9 / VIVID E7. WARNING WARNING WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE GREATER THAN 30 VOLTS: 1.
Page 441 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-6-20-2 Lower Frame Assembly removal procedure Follow these steps to remove the Lower Operator Panel Frame: 1.) Remove the 2 screws securing the Main Cable. Figure 8-111 Screw placement, Main Cable clamp 2.) Remove the 5 remaining screws securing the Bulkhead Bracket.
Page 442 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-6-20-3 Lower Frame Assembly installation procedure Follow these steps to install the Lower Operator Panel Frame: 1.) Position the Lower Operator Panel Frame. 2.) Install the Upper Frame.
Page 443 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-6-21 Operator Panel Cable Kit Replacement 8-6-21-1 Overview The Operator Panel Cable Kit includes three different cables, as illustrated in Figure 8-113. • The Trackball USB Cable is used on the Operator Panel, Lower.
Page 444 2. FOLLOW GENERAL GUIDELINES FOR HANDLING OF ELECTROSTATIC SENSITIVE EQUIPMENT. When preparing for the replacement, you must perform the following steps: ENERGY CONTROL AND POWER LOCKOUT FOR VIVID E9 / VIVID E7. WARNING WARNING WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE GREATER THAN 30 VOLTS: 1.
Page 445 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-6-21-6 Install the USB Video Board Flex Cable 1.) Connect the USB Video Board Flex Cable to the USB Video Board and the other end to the LCD (Touch) Display.
Page 446 ESD CONNECTION POINT LOCATED ON THE REAR OF THE SCANNER (NEAR THE POWER CONNECTOR). 2. FOLLOW GENERAL GUIDELINES FOR HANDLING OF ELECTROSTATIC SENSITIVE EQUIPMENT. ENERGY CONTROL AND POWER LOCKOUT FOR VIVID E9 / VIVID E7. WARNING WARNING WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE GREATER THAN 30 VOLTS: 1.
Page 447 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-6-22-3 Alphanumeric Keyboard Assembly removal procedure The Alphanumeric Keyboard is installed on a rail below the Operator Panel. Figure 8-115 Alphanumeric Keyboard Follow the steps below to remove the Alphanumeric Keyboard assembly: 1.) Disconnect the cable (plug) that is connected to the Alphanumeric Keyboard assembly.
Page 448 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-6-22-3 Alphanumeric Keyboard Assembly removal procedure (cont’d) 3.) Tilt down the Alphanumeric Keyboard assembly. If you are afraid to use the needed force, you may use a flat blade screwdriver to unlock the two locks illustrated in Figure 8-116 "Alphanumeric...
Page 449 1.) Power down the VIVID E9 / VIVID E7. 2.) Disconnect the Mains Power Cable from the wall outlet. 3.) Disconnect all probes and external I/O cabling. 4.) Remove the Alpha-Numeric Keyboard Assembly from the VIVID E9 / VIVID E7. Chapter 8 - Replacement procedures 8 - 133...
Page 450 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-6-23-2 Disassemble the A/N Keyboard and the A/N Keyboard Enclosure 1.) Place the Alpha-Numeric Keyboard Assembly on a table with the keys down. The A/N Keyboard Bottom Enclosure has two holes where you can access two of the fixing tabs to release them.
Page 451 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-6-23-3 Assemble the A/N Keyboard and the A/N Keyboard Enclosure 1.) If not already done, connect the Ground Cable to the A/N Keyboard, using the current screw and two additional washers (tooth, 3.2mm).
Page 452 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-6-23-3 Assemble the A/N Keyboard and the A/N Keyboard Enclosure (cont’d) 3.) Position the Ground Cable (C) in the opening of the A/N Keyboard Bottom Enclosure. Figure 8-120 Ground Cable (C) in the opening of the A/N Keyboard Bottom Enclosure 4.) Install the A/N Keyboard Top Enclosure onto the keyboard by snapping the eight small clips on the...
Page 453 8-6-24-1 Preparations When preparing for the replacement, you must perform the following steps: ENERGY CONTROL AND POWER LOCKOUT FOR VIVID E9 / VIVID E7. CAUTION WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE GREATER THAN 30 VOLTS: 1.
Page 454 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-6-24-2 Wagon AN Drawer Sheet Met. Assembly removal The Wagon AN Drawer Sheet Met. Assembly is located below the User Interface. Figure 8-122 Wagon AN Drawer Sheet Met. Assembly 1.) Remove the six screws that fix the Wagon AN Drawer Sheet Met.
Page 455 Figure 8-124 J-Rail Assy 8-6-25-1 Preparations When preparing for the replacement, you must perform the following steps: ENERGY CONTROL AND POWER LOCKOUT FOR VIVID E9 / VIVID E7. WARNING WARNING WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE GREATER THAN 30 VOLTS: 1.
Page 456 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-6-25-3 J-Rail Assy installation procedure 1.) Slide the Wagon, A/N Drawer Sheet Met. Assy into the J-Rail w/Lining. 2.) Put a Shrink Tube onto the front tab.
Page 457 EQUIPMENT. 8-6-26-1 Preparations When preparing for the replacement, you must perform the following steps: ENERGY CONTROL AND POWER LOCKOUT FOR VIVID E9 / VIVID E7. WARNING WARNING WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE GREATER THAN 30 VOLTS: 1.
Page 458 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-6-26-2 Remove the Speaker Assembly Follow these steps to remove one of the Speaker Assemblies: 1.) Remove the hex key screw, fixing the Speaker Bracket to the OP frame.
Page 459 ESD CONNECTION POINT LOCATED ON THE REAR OF THE SCANNER (NEAR THE POWER CONNECTOR). 2. FOLLOW GENERAL GUIDELINES FOR HANDLING OF ELECTROSTATIC SENSITIVE EQUIPMENT. ENERGY CONTROL AND POWER LOCKOUT FOR VIVID E9 / VIVID E7. WARNING WARNING WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE GREATER THAN 30 VOLTS: 1.
Page 460 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-6-27-1 Preparations (cont’d) 4.) Remove five knobs, see Figure 8-127. Figure 8-127 Remove five knobs 5.) Remove the Upper OP Panel. 8 - 144 Section 8-6 - Top Console Parts Replacement Overview...
Page 461 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-6-27-2 Remove the Bulkhead Board Figure 8-128 Bulkhead Board screws Follow these steps to remove the Bulkhead Board: 1.) Disconnect the cables from the Bulkhead Board: cable from Main Cable...
Page 462 Bulkhead, Plate, Extended replacement 8-6-28-1 Preparations When preparing for the replacement, you must perform the following steps: ENERGY CONTROL AND POWER LOCKOUT FOR VIVID E9 / VIVID E7. WARNING WARNING WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE GREATER THAN 30 VOLTS: 1.
Page 463 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-6-28-2 Remove the Bulkhead Plate The Bulkhead Plate is used to secure the Upper UI Frame to the Lower UI Frame. Figure 8-130 The Bulkhead Plate 1.) Remove the seven fixing screws (see: Figure 8-130 "The Bulkhead Plate"...
Page 464 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-6-29 Probe Cable Hook Twin replacement Figure 8-131 Cable Hook, Twin CABLE HOOK, TWIN SCREW, M5X20 WITH M6 WASHER 8-6-29-1 Remove the Cable Hook, Twin 1.) Unscrew the fastening screw. (It has been locked with Lock-Tite, so you may need to apply a little extra force to unscrew the screw.)
Page 465 Non-Magnetic Touch Latch replacement 8-6-30-1 Preparations When preparing for the replacement, you must perform the following steps: ENERGY CONTROL AND POWER LOCKOUT FOR VIVID E9 / VIVID E7. WARNING WARNING WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE GREATER THAN 30 VOLTS: 1.
Page 466 Figure 8-132 Handle, Left, Top 8-6-31-1 Preparations 1.) Power down the VIVID E9 / VIVID E7 and disconnect the Mains Power Cable. 2.) Remove the buttons below the Touch Panel. 3.) Remove the Upper Operator Panel. 4.) Remove the Lower Operator Panel.
Page 467 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-6-31-2 Handle Left Top / Handle Right Top removal Hatches are used to attach the Handle Left Top and Handle Right Top to the Lower UI. NOTE: Be careful when doing this procedure.
Page 468 Figure 8-134 The Palm Rest ASSY 8-6-32-1 Preparations When preparing for the replacement, you must perform the following steps: ENERGY CONTROL AND POWER LOCKOUT FOR VIVID E9 / VIVID E7. WARNING WARNING WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE GREATER THAN 30 VOLTS: 1.
Page 469 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-6-32-2 Palm Rest ASSY removal Follow these steps to remove the Palm Rest: 1.) Release the lock mechanisms securing the Palm Rest ASSY. 2.) Remove the Palm Rest ASSY.
Page 470 The Probe Holder Inserts are soft rubber inserts, used to protect the probes from scratches, when stored on the VIVID E9 / VIVID E7. You can place the Probe Holder Inserts in any of the desired places on the edge of the Operator Panel. The following types of inserts are available: •...
Page 471 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-6-34 Replacing the Gel Cup Figure 8-136 Gel Cup (used on both sides) GEL CUP The Gel Cup is a soft insert used for storing the gel bottle on the scanner so it is easy to access during scanning.
Page 472 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-6-35 Up-Down Button Board (Buttons Frame UI Assy) replacement These buttons are also called the XYZ Buttons. The XYZ Buttons, located on the palm rest, control the XY and Z movement.
Page 473 ANUAL 8-6-35-1 Preparations When preparing for the replacement, you must perform the following steps: ENERGY CONTROL AND POWER LOCKOUT FOR VIVID E9 / VIVID E7. WARNING WARNING WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE GREATER THAN 30 VOLTS: 1.
Page 474 EQUIPMENT. 8-6-36-1 Preparations When preparing for the replacement, you must perform the following steps: ENERGY CONTROL AND POWER LOCKOUT FOR VIVID E9 / VIVID E7. WARNING WARNING WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE GREATER THAN 30 VOLTS: 1.
Page 475 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-6-36-2 Button IF Board removal procedure Figure 8-139 Button IF Board 1.) Disconnect all the five (5x) connectors from the board. 2.) Push the TABs away to release the board.
Page 476: Replacing Xyz Parts
XYZ mechanism 8-7-1-1 3 hoursPreparations When preparing for the replacement, you must perform the following steps: ENERGY CONTROL AND POWER LOCKOUT FOR VIVID E9 / VIVID E7. WARNING WARNING WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE GREATER THAN 30 VOLTS: 1.
Page 477 Figure 8-141 Remove screws for the XY (Frogleg) mechanism REMOVE FOUR (4X) SCREWS 1.) From the rear side of the VIVID E9 / VIVID E7, remove the four (4x) fixing screws. 2.) Remove the XY mechanism. Chapter 8 - Replacement procedures...
Page 478 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-7-1-3 XY Mechanism installation procedure 1.) Position the XY mechanism so it aligns with the holes for the four fixing screws. 2.) Install the four fixing screws.
Page 479 1.) Make sure the XY arms are in the unlocked (floating) position. NOTE: While VIVID E9 / VIVID E7 is shutting down, make sure the XY arms are in the unlocked (floating) position and hold the brake release/XY unlock button until VIVID E9 / VIVID E7 is fully shut down.
Page 480 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-7-2-2 XY-Brake Assy removal procedure The four (4x) XY-Brake Assemblies are located inside the XY (froglegs), one in each leg. To remove one XY-Brake ASSY, follow these steps: 1.) Unscrew and remove the screw(s) that fix the cover to the leg.
Page 481 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-7-2-2 XY-Brake Assy removal procedure (cont’d) Figure 8-145 XY Brake Removal 8.) Gently, but firmly, pull down on the long end of the allen wrench. The brake assembly will slide out of the slot it mates with in the brake shoe.
Page 482 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-7-2-3 XY-Brake Assy installation procedure NOTE: Be careful when fighting screws that are entered into plastic. Use 2-3 Nm. If you tighten to much, the internal screw-threads in the plastic are destroyed, and the plastic part must be replaced.
Page 483 Unlock the XY, either by using the release knobs or by manually release the lock. 1.) At the rear of the VIVID E9 / VIVID E7, release the console’s XY mechanism by inserting a screwdriver into the release point and pressing until release.
Page 484 Figure 8-149 Z-Mechanism 8-7-4-1 4 hoursPreparations When preparing for the replacement, you must perform the following steps: ENERGY CONTROL AND POWER LOCKOUT FOR VIVID E9 / VIVID E7. WARNING WARNING WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE GREATER THAN 30 VOLTS: 1.
Page 485 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-7-4-2 Z-Mechanism removal procedure The Z-Mechanism is fastened with several screws. 1.) Remove four (4x) screws from the lower part of the Z-Mechanism. Figure 8-150 Remove four (4x) screws 2.) Remove four (4x) screws.
Page 486 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-7-4-3 Z-Mechanism installation procedure 1.) Position the Z-Mechanism so the holes for the fixing screws align. 2.) Install two (2x) M6x16 Countersunk and two (2x) M6x16 screws.
Page 487 Figure 8-153 Drive Gear Assembly (2 models illustrated) 8-7-5-1 Preparations When preparing for the replacement, you must perform the following steps: ENERGY CONTROL AND POWER LOCKOUT FOR VIVID E9 / VIVID E7. WARNING WARNING WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE GREATER THAN 30 VOLTS: 1.
Page 488 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-7-5-2 Drive Gear Assembly removal procedure Figure 8-154 Drive Gear Assembly location The Drive Gear Assembly is a part of the Z Mechanism. To remove the Drive Gear Assembly, follow these steps: 1.) Disconnect the motor cable from the XYZ Control Box.
Page 489 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-7-5-3 Drive Gear Assembly installation procedure (cont’d) 3.) Connect the cable from the motor to the XYZ Control Box. 4.) Power up the unit and verify that the XYZ function as intended.
Page 490 Figure 8-157 XYZ Control Assembly 8-7-6-1 Preparations When preparing for the replacement, you must perform the following steps: ENERGY CONTROL AND POWER LOCKOUT FOR VIVID E9 / VIVID E7. WARNING WARNING WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE GREATER THAN 30 VOLTS: 1.
Page 491 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-7-6-2 XYZ Control Assembly removal procedure 1.) Disconnect the cables to the XYZ Control Assembly. 2.) Unscrew and remove two (2x) screws. Figure 8-158 XYZ Control Assembly removal 3.) Pull the top of the XYZ Control Assembly forwards, up and away from the bracket.
Page 492: Main Console Parts Replacement
8-8-2-1 Preparations When preparing for the replacement, you must perform the following steps: 1.) Power down the VIVID E9 / VIVID E7. 2.) Disconnect the Mains Power Cable from the wall outlet. 3.) Disconnect all probes and external I/O cabling.
Page 493 The VIVID E9 / VIVID E7 has two air filters which need to be cleaned. The top air filter is located on the back of the VIVID E9 / VIVID E7 below the power cord and the bottom air filter is located underneath the VIVID E9 / VIVID E7.
Page 494 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Table 8-10 Removing and cleaning filters, (cont’d) sheet 2 of 3 Steps Corresponding Graphic Filter Locations A. Rear Filter - Remove the Cover and then remove the filter.
Page 495 Rear Bumper and Rear Cover. Reinstall Filter Cover. Reinstall Bottom Filter by positioning the filter under the VIVID E9 / VIVID E7 and placing the handle into the stowed position. The filter will be drawen to the filter mounting magnets.
Page 496 8-8-3-1 Preparations When preparing for the replacement, you must perform the following steps: ENERGY CONTROL AND POWER LOCKOUT FOR VIVID E9 / VIVID E7. CAUTION WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE GREATER THAN 30 VOLTS: 1.
Page 497 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-8-3-3 Filter installation procedure Follow these steps to install the Filter: 1.) Install the Filter. 2.) Tuck the edges of the filter under the Rear Bumper and Rear Cover.
Page 498 3.) Disconnect all probes and external I/O cabling. 4.) Kneeling down on the right side of the VIVID E9 / VIVID E7 enables you to access the air filter tab. 5.) Locate the tab extending from the air filter on the bottom of the VIVID E9 / VIVID E7.
Page 499 8-8-4-5 Filter installation procedure • Install the filter at the bottom of the VIVID E9 / VIVID E7. Align it in position (see: the tab in Figure 8-162). The magnets will help to position it correct. Figure 8-162 VIVID E9 / VIVID E7 seen from below...
Page 500 Fan Assembly replacement 8-8-5-1 Preparations When preparing for the replacement, you must perform the following steps: ENERGY CONTROL AND POWER LOCKOUT FOR VIVID E9 / VIVID E7. WARNING WARNING WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE GREATER THAN 30 VOLTS: 1.
Page 501 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-8-5-2 Fan Assembly removal procedure Follow these steps to remove the Fan Assembly: 1.) Disconnect the PCIe express cable from the GFI board visible at the front of the Card Rack Cover.
Page 502 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-8-6 Replacing Fan Screen and Fan Screen Frame 8-8-6-1 Remove the Fan Screen and Fan Screen Frame 1.) Remove the fan drawer as describen in the service manual.
Page 503 Figure 8-167 Hold the frame screen firmly down onto the fan 4.) Press the rivet pin firmly down to secure the fan screen. 5.) Install the Fan Drawer back into the VIVID E9 / VIVID E7. Chapter 8 - Replacement procedures...
Page 504 EQUIPMENT. 8-8-7-1 Preparations When preparing for the replacement, you must perform the following steps: ENERGY CONTROL AND POWER LOCKOUT FOR VIVID E9 / VIVID E7. WARNING WARNING WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE GREATER THAN 30 VOLTS: 1.
Page 505 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-8-7-1 Preparations (cont’d) 4.) Remove five OP Panel Knobs, see Figure 8-127. Figure 8-169 Remove five knobs 5.) Remove the Operator Panel, Upper. 6.) Remove the Operator Panel, Lower.
Page 506 1.) Remove two screws from the Cable Chain’s anchor point at the lower UI. 2.) Remove one screw on the other end of the Cable Chain. 3.) Remove the Main Cable, including the Cable Chain away from the VIVID E9 / VIVID E7. 8-8-7-3...
Page 507 EQUIPMENT. 8-8-8-1 Preparations When preparing for the replacement, you must perform the following steps: ENERGY CONTROL AND POWER LOCKOUT FOR VIVID E9 / VIVID E7. WARNING WARNING WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE GREATER THAN 30 VOLTS: 1.
Page 508 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-8-8-2 Sub Woofer removal procedure Follow these steps to remove the Sub woofer: 1.) Remove the six (6x) hex key screws securing the Sub woofer to the chassis.
Page 509 Verification Perform the following steps to verify that the product is functioning as intended after this replacement: 1.) Power up the VIVID E9 / VIVID E7. 2.) Turn the volume control on at the OP Panel. 3.) Select PW mode and press on the selected probe to ensure the sub woofer produces sound.
Page 510: Casters And Brakes Replacement
Two people 8-9-1-2 Preparations When preparing for the replacement, you must perform the following steps: ENERGY CONTROL AND POWER LOCKOUT FOR VIVID E9 / VIVID E7. WARNING WARNING WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE GREATER THAN 30 VOLTS: 1.
Page 511 WARNING RESTING ON ALL FOUR CASTERS. 4.) Pull the VIVID E9 / VIVID E7 backwards up the board incline. This will lift the Rear Wheel on the opposite side of the System from the floor. 5.) Turn the Rear Caster that stands on the Bevel Edged Board in the direction as shown in Figure 8- 172.
Page 512 2.) Install the fixing bolt (M12 X 40 mm). Use a 10 mm HEX key, Torque: 130 Nm. 3.) Remove the Wooden Wedge. 4.) Roll the VIVID E9 / VIVID E7 off the Bevel Edged Board. 5.) To replace the other Rear Caster, repeat all the steps, starting from 8-9-1-3 "Rear Casters removal...
Page 513 Two person 8-9-2-2 Preparations When preparing for the replacement, you must perform the following steps: ENERGY CONTROL AND POWER LOCKOUT FOR VIVID E9 / VIVID E7. WARNING WARNING WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE GREATER THAN 30 VOLTS: 1.
Page 514 WARNING RESTING ON ALL FOUR CASTERS. 4.) Pull the VIVID E9 / VIVID E7 backwards up the board incline. This will lift the Rear Wheel on the opposite side of the System from the floor. 5.) Turn the Rear Caster that stands on the Bevel Edged Board in the direction as shown in Figure 8- 172.
Page 515 2.) Install the three fixing screws (M8 x 20 mm), Torque: 20.5 Nm. 3.) Remove the Wooden Wedge. 4.) Roll the VIVID E9 / VIVID E7 off the Bevel Edged Board. 5.) To replace the other Front Caster, repeat all the steps from 8-9-2-3 "Front Casters removal...
Page 516 Figure 8-174 Pedal Mechanism Assembly 8-9-3-1 Preparations When preparing for the replacement, you must perform the following steps: ENERGY CONTROL AND POWER LOCKOUT FOR VIVID E9 / VIVID E7. WARNING WARNING WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE GREATER THAN 30 VOLTS: 1.
Page 517 Push down brake pedal (from “free” position), release it and verify the pedal to return quickly up to half position. b.) Try to move the VIVID E9 / VIVID E7 back and forward; and verify that the brake pedal stay in brake mode.
Page 518 EVISION ERVICE ANUAL 8-9-4 Brake Pedal replacement ENERGY CONTROL AND POWER LOCKOUT FOR VIVID E9 / VIVID E7. WARNING WARNING WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE GREATER THAN 30 VOLTS: 1. FOLLOW LOCK OUT/TAG OUT PROCEDURES.
Page 519 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-9-4-2 Brake Pedal installation procedure 1.) Position the Brake Pedal so you can install the fixing screws. 2.) Install the four fixing screws. 8-9-5 Pedal Release replacement This pedal, placed in the middle, is fixed with three screws.
Page 520: Front End Processor (Fep) / Card Cage Parts Replacement
ESD CONNECTION POINT LOCATED ON THE REAR OF THE SCANNER (NEAR THE POWER CONNECTOR). 2. FOLLOW GENERAL GUIDELINES FOR HANDLING OF ELECTROSTATIC SENSITIVE EQUIPMENT. RISK OF ELECTRICAL SHOCK, VIVID E9 / VIVID E7 MUST BE TURNED OFF. AVOID ALL WARNING WARNING CONTACT WITH ELECTRICAL CONTACTS, CONDUCTORS AND COMPONENTS.
Page 521 Front End parts overview The table below list the positions of the cards. Position #1 is nearest the probe connectors (front of unit). Table 8-11 FEP Cards per VIVID E9 / VIVID E7 TOTAL NUMBER OF CARDS PER SYSTEM XDclear...
Page 522 ESD CONNECTION POINT LOCATED ON THE REAR OF THE SCANNER (NEAR THE POWER CONNECTOR). 2. FOLLOW GENERAL GUIDELINES FOR HANDLING OF ELECTROSTATIC SENSITIVE EQUIPMENT. RISK OF ELECTRICAL SHOCK, VIVID E9 / VIVID E7 MUST BE TURNED OFF. AVOID ALL WARNING WARNING CONTACT WITH ELECTRICAL CONTACTS, CONDUCTORS AND COMPONENTS.
Page 523 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-10-2-2 FEP Cover removal procedure An EMI cover is used to ground the PCIe (GFI) cable to the FEP cover. Figure 8-176 EMI cover for PCIe cable...
Page 524 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-10-2-3 FEP Cover installation procedure NOTE: Do not use any tools when you tighten the finger screws. 1.) Install the FEP Cover and fasten it with the ten fixing screws.
Page 525 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-10-3 Front Plane / XD BUS replacement Figure 8-178 Front Plane cards FRONT PLANE CARDS Chapter 8 - Replacement procedures 8 - 209...
Page 526 ESD CONNECTION POINT LOCATED ON THE REAR OF THE SCANNER (NEAR THE POWER CONNECTOR). 2. FOLLOW GENERAL GUIDELINES FOR HANDLING OF ELECTROSTATIC SENSITIVE EQUIPMENT. RISK OF ELECTRICAL SHOCK, VIVID E9 / VIVID E7 MUST BE TURNED OFF. AVOID ALL WARNING WARNING CONTACT WITH ELECTRICAL CONTACTS, CONDUCTORS AND COMPONENTS.
Page 527 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-10-3-2 Front Plane Boards removal procedure Follow these steps to remove the Front Plane Boards: Read through the removal and installation steps completely before performing. Perform the steps NOTICE carefully to avoid damage to the Front Plane Board connectors.
Page 528 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Repeat the same also for the RX Board. Holding the upper and lower edges of the upper Front Plane Board with both hands, rock the upper Front Plane Board evenly away from the GRLY and RX boards.
Page 529 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-10-3-3 Front Plane Cards installation procedure Follow these steps to install the Front Plane Cards: NOTE: The silk print on the two cards say “Lower Frontplane only” This statement is from an earlier design, and is not valid anymore.
Page 530 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-10-4 Relay Board (RLY) replacement Figure 8-179 Relay Board location RELAY BOARD 8 - 214 Section 8-10 - Front End Processor (FEP) / Card Cage parts replacement...
Page 531 ESD CONNECTION POINT LOCATED ON THE REAR OF THE SCANNER (NEAR THE POWER CONNECTOR). 2. FOLLOW GENERAL GUIDELINES FOR HANDLING OF ELECTROSTATIC SENSITIVE EQUIPMENT. RISK OF ELECTRICAL SHOCK, VIVID E9 / VIVID E7 MUST BE TURNED OFF. AVOID ALL WARNING WARNING CONTACT WITH ELECTRICAL CONTACTS, CONDUCTORS AND COMPONENTS.
Page 532 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-10-4-2 Relay Board removal procedure Follow these steps to remove the Relay Board: 1.) Pull out the Relay Board. 2.) Place it on an ESD safe place.
Page 533 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-10-5 Receiver Board (GRX) replacement Figure 8-180 GRX Boards location GRX BOARDS Chapter 8 - Replacement procedures 8 - 217...
Page 534 ESD CONNECTION POINT LOCATED ON THE REAR OF THE SCANNER (NEAR THE POWER CONNECTOR). 2. FOLLOW GENERAL GUIDELINES FOR HANDLING OF ELECTROSTATIC SENSITIVE EQUIPMENT. RISK OF ELECTRICAL SHOCK, VIVID E9 / VIVID E7 MUST BE TURNED OFF. AVOID ALL WARNING WARNING CONTACT WITH ELECTRICAL CONTACTS, CONDUCTORS AND COMPONENTS.
Page 535 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-10-5-2 GRX Board removal procedure Follow these steps to remove the GRX Board: 1.) Pull out the GRX Board. 2.) Place it on an ESD safe place.
Page 536 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-10-6 Transmitter Board (GTX) replacement 8-10-6-1 Overview Two different GTX board models have been used: • GTX - TLP 3.0 This board has 64 TX channels. •...
Page 537 ESD CONNECTION POINT LOCATED ON THE REAR OF THE SCANNER (NEAR THE POWER CONNECTOR). 2. FOLLOW GENERAL GUIDELINES FOR HANDLING OF ELECTROSTATIC SENSITIVE EQUIPMENT. RISK OF ELECTRICAL SHOCK, VIVID E9 / VIVID E7 MUST BE TURNED OFF. AVOID ALL WARNING WARNING CONTACT WITH ELECTRICAL CONTACTS, CONDUCTORS AND COMPONENTS.
Page 538 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-10-6-2 Preparations (cont’d) 8.) Remove the FEP Cover. 9.) Carefully remove the two Front Plane Boards. 8 - 222 Section 8-10 - Front End Processor (FEP) / Card Cage parts replacement...
Page 539 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-10-6-3 GTX Board removal procedure Follow these steps to remove the GTX Board: 1.) Pull out the GTX Board. 2.) Place it on an ESD safe place.
Page 540 ESD CONNECTION POINT LOCATED ON THE REAR OF THE SCANNER (NEAR THE POWER CONNECTOR). 2. FOLLOW GENERAL GUIDELINES FOR HANDLING OF ELECTROSTATIC SENSITIVE EQUIPMENT. RISK OF ELECTRICAL SHOCK, VIVID E9 / VIVID E7 MUST BE TURNED OFF. AVOID ALL WARNING WARNING CONTACT WITH ELECTRICAL CONTACTS, CONDUCTORS AND COMPONENTS.
Page 541 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-10-7-2 DRX Board removal procedure Follow these steps to remove the DRX Board: 1.) Remove the DRX Shield. 2.) Pull out the DRX Board. 3.) Place it on an ESD safe place.
Page 542 GFI CABLE 8-10-8-1 Preparations When preparing for the replacement, you must perform the following steps: ENERGY CONTROL AND POWER LOCKOUT FOR VIVID E9 / VIVID E7. WARNING WARNING WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE GREATER THAN 30 VOLTS: 1.
Page 543 EVISION ERVICE ANUAL 8-10-8-1 Preparations (cont’d) RISK OF ELECTRICAL SHOCK, VIVID E9 / VIVID E7 MUST BE TURNED OFF. AVOID ALL WARNING WARNING CONTACT WITH ELECTRICAL CONTACTS, CONDUCTORS AND COMPONENTS. ALWAYS USE NON-CONDUCTIVE HANDLES DESIGNED FOR THE REMOVAL AND REPLACEMENT OF ESD SENSITIVE PARTS. ALL PARTS THAT HAVE THE POTENTIAL FOR STORING ENERGY MUST BE DISCHARGED OR ISOLATED BEFORE MAKING CONTACT.
Page 544 IRECTION EVISION ERVICE ANUAL 3 hours ENERGY CONTROL AND POWER LOCKOUT FOR VIVID E9 / VIVID E7. WARNING WARNING WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE GREATER THAN 30 VOLTS: 1. FOLLOW LOCK OUT/TAG OUT PROCEDURES.
Page 545: Back End Processor (Bep) Parts Replacement
If present, the DVR Board must be moved over from the old to the new BEP. 8-11-1-1 Warnings ENERGY CONTROL AND POWER LOCKOUT FOR VIVID E9 / VIVID E7. WARNING WARNING WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE GREATER THAN 30 VOLTS: 1.
Page 546 Loosen the printer bracket wing nut. Slide the printer (with signal cable) forward, out of the VIVID E9 / VIVID E7. 12.)For easier access in the next steps, remove the VIVID E9 / VIVID E7’s Front Cover. 8 - 230...
Page 547 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-11-1-3 Back End Processor (BEP) removal procedure DO NOT TOUCH ANY BOARDS WITH INTEGRATED CIRCUITS PRIOR TO TAKING THE WARNING WARNING NECESSARY ESD PRECAUTIONS. 1. ALWAYS CONNECT YOURSELF, VIA AN ARM-WRIST STRAP, TO THE ADVISED ESD CONNECTION POINT LOCATED ON THE REAR OF THE SCANNER (NEAR THE POWER CONNECTOR).
Page 548 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-11-1-3 Back End Processor (BEP) removal procedure (cont’d) 4.) Tilt the Front Cover forward just until the Column Cover Stop Tabs clear. 5.) Lift the Lower Column Cover.
Page 549 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-11-1-4 Prepeare the new BEP for installation BEFORE YOU DISPOSE OF THE HARD DRIVE, OR RETURN THE BEP TO THE LOCAL WARNING WARNING PARTS ORGANIZATION, MAKE SURE YOU REMOVE ALL PATIENT DATA FROM THE HARD DRIVE, GIVEN THAT THE HARD DRIVE IS STILL FUNCTIONAL.
Page 550 If you do not reconnect the internal BEP cable (Boundary Scan Cable) to the Backplane, the VIVID E9 / VIVID E7 will power up, but will not scan. The BEP will launch into simulator mode. 4.) Install the BEP Cover as described in these steps: Be careful not to pinch any of the cables when installing the BEP Cover.
Page 551 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-11-1-6 Calibration and adjustments Calibrate the Front End A/D converters as described in: • Section 6-6 "DC Offset Calibration (Front End Alignment)" on page 6-11. Chapter 8 - Replacement procedures...
Page 552 EQUIPMENT. 8-11-2-1 Preparations When preparing for the replacement, you must perform the following steps: ENERGY CONTROL AND POWER LOCKOUT FOR VIVID E9 / VIVID E7. WARNING WARNING WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE GREATER THAN 30 VOLTS: 1.
Page 553 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-11-2-2 Remove BEP6 Power Board Assembly Figure 8-187 BEP6 Power Board Assembly removal Follow these steps to remove the BEP6 Power Board Assembly: 1.) Unplug the cable (plug) at the top of the BEP6 Power Board Assembly.
Page 554 Insert the base of the BEP Cover inside the base of the BEP. Be sure the bottom lip of the BEP Cover rests inside the BEP. b.) Tilt the top of the BEP Cover toward the VIVID E9 / VIVID E7. c.) Install the fixing screw(s) for the BEP Cover: On BEP6 there are two finger screws on the top of the BEP Cover.
Page 555 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-11-2-4 Remove BEP5 Power Supply Follow these steps to remove the BEP5 Power Supply: 1.) Remove the two screws on the Power Supply. Figure 8-188 BEP Power Supply Fixing Screws 2.) Gently insert a flat screwdriver between the power supply and the BEP frame to create enough...
Page 556 Insert the base of the BEP Cover inside the base of the BEP. Be sure the bottom lip of the BEP Cover rests inside the BEP. b.) Tilt the top of the BEP Cover toward the VIVID E9 / VIVID E7. c.) Install the fixing screw(s) for the BEP Cover: On BEP6 there are two finger screws on the top of the BEP Cover.
Page 557 IS TURNED OFF WHEN THE CORD IS STILL PLUGGED INTO THE AC OUTLET. When preparing for the replacement, you must perform the following steps: 1.) Record the VIVID E9 / VIVID E7’s TCPIP settings and installed Option strings. 2.) Back up the Patient Archive images, Report Archive, User-Defined Configuration (Customer Presets), and Service settings.
Page 558 3.) If possible, wipe the HDD partitions as described here: Reload the system software from DVD. Select A: to overwrite all content on HDD. 4.) Power down the VIVID E9 / VIVID E7. 5.) Disconnect the Mains Power Cable from the wall outlet.
Page 559 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-11-3-2 BEP6 Hard Disk Drive (HDD) removal procedure Follow these steps to remove the HDD: 1.) Disconnect the cables connecting the HDD. 2.) Remove the two screws that secures the HDD Bracket to the BEP’s frame.
Page 560 Insert the base of the BEP Cover inside the base of the BEP. Be sure the bottom lip of the BEP Cover rests inside the BEP. b.) Tilt the top of the BEP Cover toward the VIVID E9 / VIVID E7. c.) Install the fixing screw(s) for the BEP Cover: On BEP6 there are two finger screws on the top of the BEP Cover.
Page 561 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-11-3-4 BEP5 Hard Disk Drive (HDD) removal procedure Follow these steps to remove the HDD: 1.) Remove the screw that secures the HDD bracket. Figure 8-192 BEP Hard Disk Drive screw...
Page 562 Insert the base of the BEP Cover inside the base of the BEP. Be sure the bottom lip of the BEP Cover rests inside the BEP. b.) Tilt the top of the BEP Cover toward the VIVID E9 / VIVID E7. c.) Install the fixing screw(s) for the BEP Cover: On BEP6 there are two finger screws on the top of the BEP Cover.
Page 563 Accelerator) are included on the BEP’s motherboard. A Video Bypass Board is plugged into the graphics port for signal routing purpose. BT’13 scanners: These Graphics Adapters may be used, depending on the VIVID E9 / VIVID E7 model and BEP model: • BT’13 with BEP6 with 4D: Nvidia Quadro 410 •...
Page 564 ESD CONNECTION POINT LOCATED ON THE REAR OF THE SCANNER (NEAR THE POWER CONNECTOR). 2. FOLLOW GENERAL GUIDELINES FOR HANDLING OF ELECTROSTATIC SENSITIVE EQUIPMENT. ENERGY CONTROL AND POWER LOCKOUT FOR VIVID E9 / VIVID E7. WARNING WARNING WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE GREATER THAN 30 VOLTS: 1.
Page 565 When preparing for the removal, or replacement, of a Graphical Adapter, you must perform the following steps: 1.) Power down the VIVID E9 / VIVID E7. 2.) Disconnect the Mains Power Cable from the wall outlet. 3.) Disconnect all probes and external I/O cabling.
Page 566 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-11-4-4 Removing the Graphics Adapter from the BEP6 Figure 8-194 Graphics Adapter position in BEP6 GRAPHICS ADAPTER 1.) Remove the HDD to get easier access in the rest of the procedure.
Page 567 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-11-4-5 Installing the Graphics Adapter in the BEP6 Follow these steps to install the (new) Graphics Adapter: 1.) Plug in the (new) Graphics Adapter. 2.) Insert and fasten the fixing screw.
Page 568 Insert the base of the BEP Cover inside the base of the BEP. Be sure the bottom lip of the BEP Cover rests inside the BEP. b.) Tilt the top of the BEP Cover toward the VIVID E9 / VIVID E7. c.) Install the fixing screw(s) for the BEP Cover: On BEP6 there are two finger screws on the top of the BEP Cover.
Page 569 Insert the base of the BEP Cover inside the base of the BEP. Be sure the bottom lip of the BEP Cover rests inside the BEP. b.) Tilt the top of the BEP Cover toward the VIVID E9 / VIVID E7. c.) Install the fixing screw(s) for the BEP Cover: On BEP6 there are two finger screws on the top of the BEP Cover.
Page 570 EQUIPMENT. 8-11-5-1 Preparations When preparing for the replacement, you must perform the following steps: ENERGY CONTROL AND POWER LOCKOUT FOR VIVID E9 / VIVID E7. WARNING WARNING WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE GREATER THAN 30 VOLTS: 1.
Page 571 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-11-5-2 Front Module removal procedure Follow these steps to remove the Front Module: 1.) Place the BEP on a table for better access (and ergonomics). 2.) Remove the BEP Cover.
Page 572 Insert the base of the BEP Cover inside the base of the BEP. Be sure the bottom lip of the BEP Cover rests inside the BEP. b.) Tilt the top of the BEP Cover toward the VIVID E9 / VIVID E7. c.) Install the fixing screw(s) for the BEP Cover: On BEP6 there are two finger screws on the top of the BEP Cover.
Page 573 CONNECTION POINT LOCATED ON THE REAR OF THE SCANNER (NEAR THE POWER CONNECTOR). FOLLOW GENERAL GUIDELINES FOR HANDLING OF ELECTROSTATIC SENSITIVE EQUIPMENT. RISK OF ELECTRICAL SHOCK, VIVID E9 / VIVID E7 MUST BE TURNED OFF. WARNING WARNING AVOID ALL CONTACT WITH ELECTRICAL CONTACTS, CONDUCTORS AND COMPONENTS.
Page 574 8-11-6-3 Preparations When preparing for the replacement, you must perform the following steps: 1.) Power down the VIVID E9 / VIVID E7. 2.) Disconnect the Mains Power Cable from the wall outlet. 3.) Disconnect all probes and external I/O cabling.
Page 575 7.) Install the BEP in the VIVID E9 / VIVID E7. 8.) You may want to power up the VIVID E9 / VIVID E7 for a short time, just to check that the new fan is running OK, and running (blowing) the correct way, before you continue. Turn the VIVID E9 / VIVID E7 off again, as soon as possible (within a few minutes), due to the risk of overheating when the covers are removed.
Page 576 The BEP Power In Cable is included in the BEP6.X Cable Kit - Spare Part, Part Number 5433408-80. 8-11-7-2 Preparations To get better access, you should remove the BEP from the VIVID E9 / VIVID E7 before you start to replace the cable. 1.) Power down the VIVID E9 / VIVID E7.
Page 577 5.) Install the BEP in the VIVID E9 / VIVID E7. 6.) Install all the cables to the BEP. 7.) Install the BEP Cover. 8.) Install the B/W Printer. 9.) Install the VIVID E9 / VIVID E7 covers you removed earlier. Chapter 8 - Replacement procedures 8 - 261...
Page 578 8-11-8-1 Preparations When preparing for the replacement, you must perform the following steps: 1.) Power down the VIVID E9 / VIVID E7. 2.) Disconnect the Mains Power Cable from the wall outlet. 3.) Disconnect all probes and external I/O cabling.
Page 579 8-11-9-1 Preparations When preparing for the replacement, you must perform the following steps: 1.) Power down the VIVID E9 / VIVID E7. 2.) Disconnect the Mains Power Cable from the wall outlet. 3.) Disconnect all probes and external I/O cabling.
Page 580 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-11-9-3 Patient I/O Interface Cable installation Follow these steps to install the Patient I/O Interface Cable: 1.) Connect the two connectors (Power and USB) to the Patient I/O.
Page 581 ANUAL 8-11-10 Video Jumper (Flex) replacement The Video Jumper (Flex) is used in VIVID E9 / VIVID E7 with 2D and without DVR. The jumper is included in the BEP6.X Cable Kit - Spare Part, Part Number 5433408-80. 8-11-10-1 Preparations When preparing for the replacement, you must perform the following steps: 1.) Power down the VIVID E9 / VIVID E7.
Page 582 8-11-11-1 Preparations When preparing for the replacement, you must perform the following steps: 1.) Power down the VIVID E9 / VIVID E7. 2.) Disconnect the Mains Power Cable from the wall outlet. 3.) Disconnect all probes and external I/O cabling.
Page 583 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-11-11-3 DVI to Samtec Jumper (Flex) installation Follow these steps to install the DVI to Samtec Jumper (Flex): 1.) Install the DVI to Samtec Jumper(s) (Flex(es)) 4D with DVR: Install the DVI to Samtec Jumper (Flex) between CN DV12 on the MBD and DVI OUT on the DVR board.
Page 584 8-11-12-1 Preparations When preparing for the replacement, you must perform the following steps: 1.) Power down the VIVID E9 / VIVID E7. 2.) Disconnect the Mains Power Cable from the wall outlet. 3.) Disconnect all probes and external I/O cabling.
Page 585 8-11-13-1 Preparations When preparing for the replacement, you must perform the following steps: 1.) Power down the VIVID E9 / VIVID E7. 2.) Disconnect the Mains Power Cable from the wall outlet. 3.) Disconnect all probes and external I/O cabling.
Page 586 8-11-14-1 Preparations When preparing for the replacement, you must perform the following steps: 1.) Power down the VIVID E9 / VIVID E7. 2.) Disconnect the Mains Power Cable from the wall outlet. 3.) Disconnect all probes and external I/O cabling.
Page 587 8-11-15-1 Preparations When preparing for the replacement, you must perform the following steps: 1.) Power down the VIVID E9 / VIVID E7. 2.) Disconnect the Mains Power Cable from the wall outlet. 3.) Disconnect all probes and external I/O cabling.
Page 588 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-11-15-2 BEP6 to GFI and Card Rack Backplane Cable removal 1.) Reach inside the BEP and disconnect the Boundary Scan Cable from the FEP Backplane Connector. Figure 8-198 Boundary Scan cable connects BEP to FEP Back Plane (BEP view) 1.
Page 589: Main Power Supply Replacement
2. FOLLOW GENERAL GUIDELINES FOR HANDLING OF ELECTROSTATIC SENSITIVE EQUIPMENT. 8-12-1 Preparations ENERGY CONTROL AND POWER LOCKOUT FOR VIVID E9 / VIVID E7. WARNING WARNING WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE GREATER THAN 30 VOLTS: 1.
Page 590 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-12-2 Main Power Supply removal procedure Follow these steps to remove the Main Power Supply: Figure 8-199 Main Power Supply SCREW PLACEMENT Main Power Supply 1.) Disconnect the cables on top of the power supply.
Page 591 Follow these steps to install the Main Power Supply: 1.) Place the Main Power Supply base on the VIVID E9 / VIVID E7 frame, and then tilt the top of the Main Power Supply toward the rear of the Card Cage until the Main Power Supply is vertical.
Page 592: I/O Modules Replacement
EQUIPMENT. 8-13-1-1 Preparations When preparing for the replacement, you must perform the following steps: ENERGY CONTROL AND POWER LOCKOUT FOR VIVID E9 / VIVID E7. WARNING WARNING WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE GREATER THAN 30 VOLTS: 1.
Page 593 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-13-1-1 Preparations (cont’d) 4.) Remove Left Side cover. 5.) Remove the BEP Cover. a.) Loosen the BEP Cover’s fixing screw(s). On BEP6 there are two finger screws on the top of the BEP Cover.
Page 594 Insert the base of the BEP Cover inside the base of the BEP. Be sure the bottom lip of the BEP Cover rests inside the BEP. b.) Tilt the top of the BEP Cover toward the VIVID E9 / VIVID E7. c.) Install the fixing screw(s) for the BEP Cover: On BEP6 there are two finger screws on the top of the BEP Cover.
Page 595 EQUIPMENT. 8-13-2-1 Preparations When preparing for the replacement, you must perform the following steps: ENERGY CONTROL AND POWER LOCKOUT FOR VIVID E9 / VIVID E7. WARNING WARNING WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE GREATER THAN 30 VOLTS: 1.
Page 596 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-13-2-2 BEP6 Side I/O Board Assembly removal Figure 8-203 Position of screws (two are hidden by cables, one is behind the BEP Cover) Follow these steps to remove the BEP6 Side I/O Board Assembly: 1.) Disconnect the cables connected to the face of the BEP6 Side I/O Board Assembly.
Page 597 Insert the base of the BEP Cover inside the base of the BEP. Be sure the bottom lip of the BEP Cover rests inside the BEP. b.) Tilt the top of the BEP Cover toward the VIVID E9 / VIVID E7. c.) Install the fixing screw(s) for the BEP Cover: On BEP6 there are two finger screws on the top of the BEP Cover.
Page 598: Peripherals Replacement
DVD R/W drive replacement The VIVID E9 / VIVID E7 may be equipped with one or two DVD drives. If two drives are installed, one is for storing data and one for recording the streaming video from the optional DVR board inside the BEP.
Page 599 5.) Disconnect the cables to the DVD R/W drive. 6.) Slide the DVD R/W drive out the front of the VIVID E9 / VIVID E7. 7.) If Power Connection is different on new and old DVD R/W drive: Move the DVD Interface Board, Part Number 5301204, from the old DVD R/W drive that you removed, to the new DVD R/W drive.
Page 600 The Digital Video Recorder is a circuit board located in the BEP. The DVR board is connected to a DVD drive, accessible from the front of the VIVID E9 / VIVID E7. The DVD drive automatically stores data recorded by the DVR.
Page 601 8-14-2-2 Preparations When preparing for the replacement, you must perform the following steps: 1.) Power down the VIVID E9 / VIVID E7. 2.) Disconnect the Mains Power Cable from the wall outlet. 3.) Disconnect all probes and external I/O cabling.
Page 602 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-14-2-3 BEP6 - Digital Video Recorder removal procedure Figure 8-205 DVR board position in BEP6 Follow these steps to remove the Digital Video Recorder from a BEP6: 1.) Locate the DVR Board inside the BEP6.
Page 603 DVI Flex Main Yggdrasil DVI-Samtech Flex DVR Audio DVR TO SATA CN SATA3 CN SATA5 Connections if the DVR Board is installed in a VIVID E9 / VIVID E7 with 2D: DVI-Samtech Flex DVR Audio DVR TO SATA CN SATA3 CN SATA5 4.) Install the fixing screws you removed earlier.
Page 604 Insert the base of the BEP Cover inside the base of the BEP. Be sure the bottom lip of the BEP Cover rests inside the BEP. b.) Tilt the top of the BEP Cover toward the VIVID E9 / VIVID E7. c.) Install the fixing screw(s) for the BEP Cover: On BEP6 there are two finger screws on the top of the BEP Cover.
Page 605 Black & White Digital Graphic Printer replacement 8-14-3-1 Preparations When preparing for the replacement, you must perform the following steps: ENERGY CONTROL AND POWER LOCKOUT FOR VIVID E9 / VIVID E7. WARNING WARNING WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE GREATER THAN 30 VOLTS: 1.
Page 606 Follow these steps to install the Black & White Digital Graphic Printer: 1.) Slide the printer into the printer bracket until the face is flush with the VIVID E9 / VIVID E7. 2.) Tighten the printer bracket wing nut to secure the printer in the printer bracket.
Page 607 Direction Number GA294652 revision 4 or higher, for installation and setup instructions. General installation instructions 1.) Connect the USB cable to the printer and to the USB port on VIVID E9 / VIVID E7’s Rear Panel. 2.) Connect the power cable to the printer and to the mains power outlet.
Page 608 8-14-6-1 Preparations When preparing for the replacement, you must perform the following steps: 1.) Power down the VIVID E9 / VIVID E7. 2.) Disconnect the Mains Power Cable from the wall outlet. 3.) Disconnect all probes and external I/O cabling.
Page 609 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 8-14-6-3 Install the GFI PCIe Cable (cont’d) 4.) Connect the other end of the GFI PCIe Cable to the connector on top of the BEP. Ensure that the GFI PCIe Cable is kept out of the drawed box area in...
Page 610 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL This page left blank to facilitate double-sided printing. 8 - 294 Section 8-14 - Peripherals replacement...
Page 611 Mains Power Cables - VIVID E9 / VIVID E7 ....... .
Page 612: Definitions Of Left, Right, Front And Back
Definitions of Left, Right, Front and Back The Figure below illustrates what is Left, Right, Front and Rear (or Back) of the VIVID E9 / VIVID E7. Figure 9-1 Definition of Left, Right, Front and Back of VIVID E9 / VIVID E7...
Page 613: List Of Abbreviations
GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Section 9-3 List of Abbreviations Table 9-1 List of Abbreviations ABBREVIATION DESCRIPTION ABBREVIATION DESCRIPTION THREE DIMENSIONAL (SEE RT3D and 4D) FOUR DIMENSIONAL IS THE SAME AS HARD DISK DRIVE...
Page 614: Vivid E9 / Vivid E7 Models And Hardware/Software Compatibility
GB200002 v113.x v104.3.5 v113.0 or higher VE9 Card Rack BEP6 wo/4D VIVID E7 Pro with XDclear configuration Complete w. MLA4 GB000100 - 19 inch LCD 9 - 4 Section 9-4 - VIVID E9 / VIVID E7 models and hardware/software compatibility...
Page 615: Software Overview
GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Section 9-5 Software overview 9-5-1 XDclear Software (Application Software Version 113) 9-5-1-1 Software on UFD Table 9-4 Software on UFD used for XDclear (v113) PART ITEM PART NAME...
Page 616 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 9-5-1-2 System Software used for XDclear (BT’13) Table 9-5 System Software used for XDclear PART ITEM PART NAME NUMBER DESCRIPTION SYSTEM SOFTWARE INSTALLATION DVD (GHOST) FOR VIVID E9 SYSTEM GB200015 BEP6.
Page 617 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 9-5-1-3 Application Software used for XDclear (BT’13) Table 9-6 Application Software used for XDclear PART ITEM PART NAME NUMBER DESCRIPTION APPLICATION SOFTWARE INSTALLATION CD, LATEST APPLICATION SOFTWARE...
Page 618: Covers And Bumpers
VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Section 9-6 Covers and Bumpers Table 9-8 COVERS - VIVID E9 / VIVID E7 sheet 1 of 4 ITEM PART NAME PART NUMBER DESCRIPTION FRONT COVER COVER FRONT GA307022...
Page 619 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Table 9-8 COVERS - VIVID E9 / VIVID E7 (cont’d) sheet 2 of 4 ITEM PART NAME PART NUMBER DESCRIPTION REAR COVER ASSEMBLY COVER REAR ASM GA200232...
Page 620 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Table 9-8 COVERS - VIVID E9 / VIVID E7 (cont’d) sheet 3 of 4 ITEM PART NAME PART NUMBER DESCRIPTION BUMPER RIGHT GA307007 COLUMN COVER ASSY GA200359...
Page 621 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Table 9-8 COVERS - VIVID E9 / VIVID E7 (cont’d) sheet 4 of 4 ITEM PART NAME PART NUMBER DESCRIPTION USED ON UNITS WITHOUT INTERNAL B/W PRINTER...
Page 622: Top Console Parts
GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Section 9-7 Top Console parts 9-7-1 LCD Monitor parts Table 9-9 LCD parts sheet 1 of 2 ITEM PART NAME PART NUMBER DESCRIPTION 17 INCH MONITOR AND PARTS...
Page 623 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Table 9-9 LCD parts (cont’d) sheet 2 of 2 ITEM PART NAME PART NUMBER DESCRIPTION LCD ARM FOR 19” LCD 5183750 Chapter 9 - Renewal parts 9 - 13...
Page 624 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 9-7-2 Operator Panel (OP) parts 9-7-2-1 OP-6 parts Table 9-10 OP-6 parts sheet 1 of 2 ITEM PART NAME PART NUMBER DESCRIPTION OPERATOR PANEL UPPER 6 VIVID E9 OPERATOR PANEL UPPER...
Page 625 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Table 9-10 OP-6 parts (cont’d) sheet 2 of 2 ITEM PART NAME PART NUMBER DESCRIPTION UPPER BEZEL GA200437 This part is compatible with all OP versions. OPERATOR PANEL LOWER 6...
Page 626 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 9-7-2-2 OP-5 parts Table 9-11 OP-5 parts sheet 1 of 2 ITEM PART NAME PART NUMBER DESCRIPTION OPERATOR PANEL UPPER 5 GB200091 GB200092 as a replacement when...
Page 627 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Table 9-11 OP-5 parts (cont’d) sheet 2 of 2 ITEM PART NAME PART NUMBER DESCRIPTION With enlarged hole in bezel for new trackball. For OP-5 ONLY: GB200024 OP Lower Bezel 2.
Page 628 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 9-7-3 Top Console PCBs Table 9-12 Top Console PCBs sheet 1 of 3 ITEM PART NAME PART NUMBER DESCRIPTION PCB FRUs on the Upper OP Main board, Video board, Video Cable,...
Page 629 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Table 9-12 Top Console PCBs (cont’d) sheet 2 of 3 ITEM PART NAME PART NUMBER DESCRIPTION GA200717 USB Connector Board 2 Going OBSOLETE INTERFACE CABLE INCLUDED HIGH VOLTAGE INVERTER BOARD...
Page 630 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Table 9-12 Top Console PCBs (cont’d) sheet 3 of 3 ITEM PART NAME PART NUMBER DESCRIPTION BUTTON IF BOARD ASSY GA200286 9 - 20 Section 9-7 - Top Console parts...
Page 631 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 9-7-4 Trackball parts Table 9-13 Trackball parts ITEM PART NAME PART NUMBER DESCRIPTION Replaces GA200742 and GB200017 • Complete Laser Trackball with connector for USB interface. • Trackball Switch Cable - for connecting the switches located around the Trackball to the USB interface.
Page 632 VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 9-7-5 Operator Panel Cable Kit for VIVID E9 / VIVID E7 Table 9-14 Operator Panel Cable Kit for VIVID E9 / VIVID E7 ITEM PART NAME PART NUMBER DESCRIPTION •...
Page 633 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 9-7-6 Button Kits and Knobs Table 9-15 Button Kits and Knobs sheet 1 of 7 ITEM PART NAME PART NUMBER DESCRIPTION Button Kit, Danish 066E3230 Button Kit, Dutch...
Page 634 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Table 9-15 Button Kits and Knobs (cont’d) sheet 2 of 7 ITEM PART NAME PART NUMBER DESCRIPTION Button Kit, Universal English 066E3221 Button Kit, Finnish 066E3229 9 - 24...
Page 635 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Table 9-15 Button Kits and Knobs (cont’d) sheet 3 of 7 ITEM PART NAME PART NUMBER DESCRIPTION Button Kit, French 066E3222 Button Kit, German 066E3223 Chapter 9 - Renewal parts...
Page 636 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Table 9-15 Button Kits and Knobs (cont’d) sheet 4 of 7 ITEM PART NAME PART NUMBER DESCRIPTION Button Kit, Spanish 066E3224 Button Kit, Portuguese 066E3225 9 - 26...
Page 637 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Table 9-15 Button Kits and Knobs (cont’d) sheet 5 of 7 ITEM PART NAME PART NUMBER DESCRIPTION Button Kit, Italian 066E3226 Button Kit, Swedish 066E3227 Chapter 9 - Renewal parts...
Page 638 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Table 9-15 Button Kits and Knobs (cont’d) sheet 6 of 7 ITEM PART NAME PART NUMBER DESCRIPTION Button Kit, Norwegian 066E3228 SWITCHES ASSY FOR XY CONTROL BUTTON FRAME, UI ASSY...
Page 639 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Table 9-15 Button Kits and Knobs (cont’d) sheet 7 of 7 ITEM PART NAME PART NUMBER DESCRIPTION KNOB KIT FOR OP Knobs - Encoders and Slidepots GA200445...
Page 640 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 9-7-7 Alphanumeric (AN) Keyboard parts 9-7-7-1 AN Keyboard Keysonic KSK-5001 U Table 9-16 AN Keyboard Keysonic KSK-5001 U sheet 1 of 3 ITEM PART NAME PART NUMBER...
Page 641 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Table 9-16 AN Keyboard Keysonic KSK-5001 U (cont’d) sheet 2 of 3 ITEM PART NAME PART NUMBER DESCRIPTION A/N Keyboard, Spanish GB200057-4 Includes Enclosure A/N Keyboard, Portuguese...
Page 642 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Table 9-16 AN Keyboard Keysonic KSK-5001 U (cont’d) sheet 3 of 3 ITEM PART NAME PART NUMBER DESCRIPTION NON-MAGNETIC TOUCH LATCH, 080X1424 PR-21P SPRING AN LATCH GA307643...
Page 643 IRECTION EVISION ERVICE ANUAL 9-7-8 Common Top Console parts The parts listed below can be used on all VIVID E9 / VIVID E7 systems. Table 9-17 Other Common Top Console parts sheet 1 of 6 ITEM PART NAME PART NUMBER...
Page 644 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Table 9-17 Other Common Top Console parts (cont’d) sheet 2 of 6 ITEM PART NAME PART NUMBER DESCRIPTION UPPER BEZEL GA200437 LCD MOUNT LOCK ASSY GA200302 CMO LCD display...
Page 645 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Table 9-17 Other Common Top Console parts (cont’d) sheet 3 of 6 ITEM PART NAME PART NUMBER DESCRIPTION GA200743 SPEAKER WITH CABLE 5265030 GA200743 replaces 5265030 Cable, A/N Keyboard, USB & 12V...
Page 646 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Table 9-17 Other Common Top Console parts (cont’d) sheet 4 of 6 ITEM PART NAME PART NUMBER DESCRIPTION PROBEHOLDER SOFTINSERT GA307074 DOPPLER PROBEHOLDER INSERT FOR DOPPLER (PEDOF) PROBE...
Page 647 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Table 9-17 Other Common Top Console parts (cont’d) sheet 5 of 6 ITEM PART NAME PART NUMBER DESCRIPTION SPRING AN LATCH GA307643 FRAME, UI LOWER ASSEMBLY GA200358...
Page 648 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Table 9-17 Other Common Top Console parts (cont’d) sheet 6 of 6 ITEM PART NAME PART NUMBER DESCRIPTION Handle, Right Lower GA307236 Bulkhead, Plate, Extended GA307059 BRACKET, LOCK HDMI 2...
Page 649: Xyz Parts
GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Section 9-8 XYZ parts Table 9-18 XYZ parts sheet 1 of 2 ITEM PART NAME PART NUMBER DESCRIPTION “FROG LEG” Replaces GA200036 XY MECHANISM GA200946 NOTE! This part requires that either the XYZ controller, Part Number GA200795 or Part number GA200994, is installed.
Page 650 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Table 9-18 XYZ parts (cont’d) sheet 2 of 2 ITEM PART NAME PART NUMBER DESCRIPTION XYZ Controller Module GA200994 XY BRAKE ASSY GA200952 XY Park Lock PARK LOCK...
Page 651: Main Console Parts
Requires Application Software v110.1.11 or later, or v112.0 or later. (Ferrite included) FAN DRAWER ASSY COMPLETE GB200014 DUST FILTER WITH HANDLE, LOCATED AT BOTTOM OF VIVID E9 / VIVID E7. 5316340-2 REPLACES GA200828 AIR FILTER ASSEMBLY 5316340-2 FILTER DUST REAR GA307351...
Page 652 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Table 9-19 Main Console parts (cont’d) sheet 2 of 2 ITEM PART NAME PART NUMBER DESCRIPTION CABLE MAIN - Top Console 5272357 9 - 42 Section 9-9 - Main Console parts...
Page 653: Casters (Wheels) Parts
GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Section 9-10 Casters (Wheels) parts Table 9-20 Casters (Wheels) parts sheet 1 of 2 ITEM PART NAME PART NUMBER DESCRIPTION Replacement CAP with snap-on locks Wheel cap for VE9 casters GA200245...
Page 654 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Table 9-20 Casters (Wheels) parts (cont’d) sheet 2 of 2 ITEM PART NAME PART NUMBER DESCRIPTION PEDAL RELEASE GA307053 PEDAL DIR LOCK GA307054 9 - 44 Section 9-10 - Casters (Wheels) parts...
Page 655: Front End Processor (Fep) Card Rack Parts
9-11-1 Front End Processor Card Rack - BT’12 and XDclear (BT’13) with 2D NOTE: For use in VIVID E9 with Part Number GB000075, GB000085, GB000090 and GB000095. NOTE: For use in VIVID E7 with Part Number: GB000099 and GB000100. Table 9-21...
Page 656 Front End Processor Card Rack - BT’11, BT’12 and XDclear with 4D Expert Option (BT13) NOTE: For use in VIVID E9 with Part Number GB000070 (BT13) and GB000080 (BT13). Table 9-22 Front End Processor Card Rack parts - BT’13 ITEM...
Page 657: Back End Processor (Bep) Spare Parts
GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Section 9-12 Back End Processor (BEP) Spare Parts 9-12-1 BEP6 Spare Parts Table 9-23 BEP6 Spare Parts sheet 1 of 2 ITEM PART NAME PART NUMBER DESCRIPTION...
Page 658 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Table 9-23 BEP6 Spare Parts (cont’d) sheet 2 of 2 ITEM PART NAME PART NUMBER DESCRIPTION NVIDIA QUADRO 410 Graphics Adapter for BEP6.0 with 4D 066E0362 Used on VIVID E9s with BEP6 and 4D.
Page 659: Main Power Supply
GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Section 9-13 Main Power Supply Table 9-24 Main Power Supply ITEM PART NAME PART NUMBER DESCRIPTION Main power supply Vivid E9 GA200730-03 Chapter 9 - Renewal parts...
Page 660: I/O Modules
GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Section 9-14 I/O modules Table 9-25 I/O Parts ITEM PART NAME PART NUMBER DESCRIPTION Patient IO module III - RoHS GB200010-2 Replaces GB200010 Replaces GA200240. PATIENT IO...
Page 661: Peripherals For Vivid E9 / Vivid E7
GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Section 9-15 Peripherals for VIVID E9 / VIVID E7 9-15-1 DVD drives Table 9-26 DVD drives PART ITEM PART NAME NUMBER DESCRIPTION DVD Drive SATA 066E8899 To replace 066E0854 and 066E0855...
Page 662 066E3024 HP Color Printer (115V) EY100153 • GA200652-02 Printer installer v.1.0.7 COLOR PRINTER HP OFFICEJET PRO OBSOLETE 8000 100-240V 066E0427 SPARE PART: OBSOLETE Color Printer HP Officejet Pro 8000 100-240V CB092A 9 - 52 Section 9-15 - Peripherals for VIVID E9 / VIVID E7...
Page 663 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 9-15-5 Digital Video Stream Recorder Table 9-30 Digital Video Stream Recorder PART ITEM PART NAME NUMBER DESCRIPTION Digital Video Stream Recorder (OPTION) GB200048 DVD drive + bracket (part of GA200614)
Page 664 EchoPAC PC and Vivid E9 Installation Manual for ICY BOX Desktop Hard Drive, Direction Number EY194452. Hard Drive 3,5 inches 2TB SATA for ICY 066E0857 Spare HDD 9 - 54 Section 9-15 - Peripherals for VIVID E9 / VIVID E7...
Page 665: Mains Power Cables - Vivid E9 / Vivid E7
GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Section 9-16 Mains Power Cables - VIVID E9 / VIVID E7 Table 9-33 Mains Power Cables PART ITEM PART NAME NUMBER DESCRIPTION 5148381-5 MAINS POWER CABLE - CHINA...
Page 666: Internal Cables - Vivid E9 / Vivid E7
CABLE N CABLE - USB, BEP TO MAIN 5194492 CABLE H (J4 - MAIN POWER SUPPLY) SUPPLY, FREY CABLE - USB, BEP TO BW PRINTER, 5194492-2 FREY 9 - 56 Section 9-17 - Internal Cables - VIVID E9 / VIVID E7...
Page 667 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Table 9-34 Cable Harness (cont’d) sheet 2 of 2 ITEM PART NAME PART NUMBER DESCRIPTION Cable - USB BEP to XYZ MOTOR 5194492-5 CONTROLLER CABLE - AC POWER BW PRINTER,...
Page 668 IRECTION EVISION ERVICE ANUAL 9-17-2 Top Console Cables Table 9-35 VIVID E9 / VIVID E7 Top Console cables sheet 1 of 2 ITEM PART NAME PART NUMBER DESCRIPTION Cable USB Keysonic AN Keyboard GB200064 J18 - KEYBOARD. USB and 12V CABLE AN KEYBOARD, USB &...
Page 669 VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Table 9-35 VIVID E9 / VIVID E7 Top Console cables sheet 2 of 2 (cont’d) ITEM PART NAME PART NUMBER DESCRIPTION TO FIX THE LCD HDMI CONNECTOR TO THE BULKHEAD BACKSIDE.
Page 670 GA200291 CABLE L, USB CABLE (J28 - XYZ CABLE USB A-B HIGH SPEED 5194492-2 CONTROLLER) CABLE T (XYZ CONTROLLER - LOCK MOTOR) XY – LOCK GA200225 9 - 60 Section 9-17 - Internal Cables - VIVID E9 / VIVID E7...
Page 671 ITEM PART NAME PART NUMBER DESCRIPTION MAINS POWER CABLE See: Section 9-16 "Mains Power Cables - VIVID E9 / VIVID E7" on page 9-55 CABLE H CABLE USB A-B HIGH SPEED 5194492-2 (J4 - MAIN POWER SUPPLY) CABLE I (J1 - MAIN POWER SUPPLY - XYZ...
Page 672 DESCRIPTION PC2GFI CARD CABLE 5152290 PCI EXPRESS CABLE (GFI to BEP-J5) BEP - BACKPLANE CABLE 5194491 CABLE N Cable Doppler MBD - Rot. ADPT. Box GA200536 9 - 62 Section 9-17 - Internal Cables - VIVID E9 / VIVID E7...
Page 673 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 9-17-6 Back End Processor (BEP) cables 9-17-6-1 BEP6 cables Figure 9-2 BEP6 internal cables Chapter 9 - Renewal parts 9 - 63...
Page 674 INCLUDED IN CABLE KIT 5433408-80. VIDEO JUMPER FLEX INCLUDED IN CABLE KIT 5433408-80. DVI-SAMTECH FLEX INCLUDED IN CABLE KIT 5433408-80. 5197216 DVI FLEX MAIN YGGDRASIL 5435462 DVR AUDIO 9 - 64 Section 9-17 - Internal Cables - VIVID E9 / VIVID E7...
Page 675 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Table 9-39 BEP6 Internal Cables (cont’d) sheet 2 of 2 ITEM PART NAME PART NUMBER DESCRIPTION Refer to: Table 9-40 "BEP6 External Cables and Harnesses" on page 9-67.
Page 676 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 9-17-6-1 BEP6 cables (cont’d) Figure 9-3 BEP6 External Cables 9 - 66 Section 9-17 - Internal Cables - VIVID E9 / VIVID E7...
Page 677 PART NUMBER DESCRIPTION X DEPENDS ON COUNTRY. For illustrations, see: Section 9-16 "Mains 5148381-X MAIN POWER CORD Power Cables - VIVID E9 / VIVID E7" on page 9-55. CABLE B GA200335 FROG BRAKE CONTROL (XYZ CONTROLLER - INNER FROG BRAKES)
Page 678 BEP6 TO GFI AND CARDRACK 5391509 BACKPLANE CABLE CABLE P (J33 - SUBWOOFER) GA200333 AUDIO CABLE - SUBWOOFER 5194492-2 USB CABLE – BW PRINTER USED ONLY IF PRINTER INSTALLED 9 - 68 Section 9-17 - Internal Cables - VIVID E9 / VIVID E7...
Page 679 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Table 9-40 BEP6 External Cables and Harnesses (cont’d) sheet 3 of 3 ITEM PART NAME PART NUMBER DESCRIPTION 5194493 POWER CABLE – BW PRINTER USED ONLY IF PRINTER INSTALLED...
Page 680 POWER CABLE - DVD 5266407 CABLE K (J29 - DVD 2) POWER CABLE - DVD 5266407 CABLE M (J2 - DVD 1) SATA CABLE - DVD 5270048 9 - 70 Section 9-17 - Internal Cables - VIVID E9 / VIVID E7...
Page 681 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Table 9-41 Peripherals Cables ITEM PART NAME PART NUMBER DESCRIPTION CABLE M (J3 - DVD 2) SATA CABLE - DVD 5270048 Chapter 9 - Renewal parts 9 - 71...
Page 682 Used together with neonatal leads H45571RJ Multi-Link 3-lead ECG Care cable neonatal ECG cable, neo, IEC 2017004-003 DIN, IEC (3.6 m/12ft) Used together with neonatal leads H45571RK 9 - 72 Section 9-18 - ECG cables - VIVID E9 / VIVID E7...
Page 683 5410085 Side Cover Label 5454608 VET PRODUCT LABEL FOR PROBE’s CONNECTOR *) Each probe used on a VIVID E9 Vet must be labeled with a Vet Product label on the probe connector. Chapter 9 - Renewal parts 9 - 73...
Page 684: Physio Tx Parts
GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Section 9-19 Physio TX Parts Table 9-44 Physio TX Parts ITEM PART NAME PART NUMBER DESCRIPTION PCG MICROPHONE MA-300HDS GB200036 Replaces FD200036 WITH ADAPTER. FC200658 Adapter for MA300 heartmicrophone...
Page 685: Options - Vivid E9 / Vivid E7
Options - VIVID E9 / VIVID E7 9-20-1 Options - VIVID E9 / VIVID E7 - XDclear, application software v113 Table 9-45 Options - VIVID E9 / VIVID E7 - XDclear, application software v113 sheet 1 of 2 CAT # ITEM PART NAME...
Page 686 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Table 9-45 Options - VIVID E9 / VIVID E7 - XDclear, application software v113 (cont’d) sheet 2 CAT # ITEM PART NAME PART NUMBER COMMENTS 5380960-2 Replaces 5380960 This part is replacement for H4910FT / 5331575.
Page 687: Product Manuals For Vivid E9 / Vivid E7
GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Section 9-21 Product Manuals for VIVID E9 / VIVID E7 Chapter 9 - Renewal parts 9 - 77...
Page 688 Product manuals for VIVID E9 with XDclear, S/W v113.x NOTE: The User manuals and the Service manual (PDF files) are located on the VIVID E9 Online Manual Multi language CD set, Part Number: GB200133. The manuals are also included on the UFD.
Page 689 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Table 9-46 Product Manuals for VIVID E9 with XDclear (cont’d) sheet 2 of 2 PART ITEM NAME NUMBER DESCRIPTION GB092130 BT13 Vivid E9 User manual - Swedish...
Page 690 GA294614 Revision 4. Vivid E9 DVR Option Installation Manual ICY BOX Desktop Hard Drive Installation manual for EY194452 EchoPAC PC, EchoPAC SW Only and Vivid E9 9 - 80 Section 9-21 - Product Manuals for VIVID E9 / VIVID E7...
Page 691 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 9-21-3 Probes Documentation 9-21-3-1 6VT-D Probe Care Cards Table 9-48 6VT-D Probe Care Cards PART ITEM NAME NUMBER DESCRIPTION KX192613 6VT-D Probe Care Card, English and Chinese...
Page 692 TEE PROBES USER MANUAL POLISH KZ192883 TEE PROBES USER MANUAL FINNISH KZ192884 TEE PROBES USER MANUAL GREEK KZ192885 TEE PROBES USER MANUAL RUSSIAN KZ192886 TEE PROBES USER MANUAL DUTCH 9 - 82 Section 9-21 - Product Manuals for VIVID E9 / VIVID E7...
Page 693 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 9-21-3-4 TEE Probe Accessories user manual Table 9-51 TEE Probes Accessories user manuals PART ITEM NAME NUMBER DESCRIPTION KX192345 TEE Probes Accessories User manual - Bulgarian KX192662...
Page 694 IO Probes user manual - Lithuanian KX192091 IO Probes user manual - Turkish KX192092 IO Probes user manual - Estonian KX192093 IO Probes user manual - Korean 9 - 84 Section 9-21 - Product Manuals for VIVID E9 / VIVID E7...
Page 695 10-1-1 Periodic maintenance inspections It has been determined by engineering that your VIVID E9 / VIVID E7 system does not have any high wear components that fail with use, therefore no Periodic Maintenance inspections are mandatory. However, some customers’ Quality Assurance Programs may require additional tasks and or inspections at a different frequency than listed in this manual.
Page 696: Why Do Maintenance
In order to gain accreditation from organizations such as the American College of Radiology (USA), it is the customer’s responsibility to have a quality assurance program in place for each VIVID E9 / VIVID E7. The program must be directed by a medical physicists, the supervising radiologist/physician or appropriate designee.
Page 697: Maintenance Task Schedule
The service procedures and recommended intervals shown in the Care and Maintenance Task Schedule assumes that you use your VIVID E9 / VIVID E7 for an average patient load (10-12 per day) and not use it as a primary mobile Ultrasound system which is transported between diagnostic facilities.
Page 698 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Table 10-1 Customer Care Schedule (cont’d) sheet 2 of 2 Facilities Service at Indicated Time Daily Weekly Monthly Program Notes Endocavity Probe Leakage Current also after corrective •...
Page 699: Tools Required
Section 10-4 Tools required NOTE: A list of required tools for servicing the VIVID E9 / VIVID E7, please refer to: 8-2-5 "Tools needed for servicing VIVID E9 / VIVID E7" on page 8-5. Chapter 10 - Care & maintenance...
Page 700: System Maintenance
Ask & Listen Ask the customer if they have any problems or questions about the equipment. • Turn the VIVID E9 / VIVID E7 power on and verify that all fans and peripherals turn on. Power up • Watch the displays during power up to verify that no warning or error messages are displayed.
Page 701 ERVICE ANUAL 10-5-2 Functional checks NOTE: See also Chapter 4. The functional checks take about 60 minutes to perform. Refer to the VIVID E9 / VIVID E7 user documentation whenever necessary. 10-5-2-1 System checks Table 10-3 System Functional Checks Step...
Page 702 VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 10-5-2-2 Peripheral/option checks If any peripherals or options are not part of the VIVID E9 / VIVID E7 configuration, the check can be omitted. Table 10-4 GE Approved Peripheral/Hardware Option Functional Checks Step Item Description Media Verify media drive(s) read/write properlty.
Page 703 Check all connectors for damage and verify that the labeling is good. • Check all wheels and casters for wear and verify operation of foot brake, to stop the VIVID E9 / Wheels & Brakes VIVID E7 from moving, and release mechanism.
Page 704 DO NOT scratch or press on the panel with any sharp objects, such as pencils or pens, as this may result in damage to the panel. • Make sure not to spill or spray any liquid on the controls, into the VIVID E9 / VIVID E7 cabinet, or in the probe connection receptacle. •...
Page 705 DO NOT operate the unit without the air filters in place. The VIVID E9 / VIVID E7 has two air filters, one at the rear (Rear Air Filter) and one below the Card Rack (Bottom Filter). Two bottom filters have been used: •...
Page 706 Any evidence of wear indicates the probe cannot be used. Do a visual check of the probe pins and VIVID E9 / VIVID E7 sockets before plugging in a probe. TEE and Interoperative probes often have special considerations and individual probe user manuals.
Page 707 CAUTION documentation enclosed with these probes. 10-5-5-4 Cleaning probes For cleaning instructions, refer to “Cleaning and disinfecting probes” in the VIVID E9 / VIVID E7 user manual. 10-5-5-5 Disinfecting probes For disinfecting instructions, see: “Cleaning and disinfecting probes” in the VIVID E9 / VIVID E7 user manual.
Page 708: Electrical Safety Tests
Equipment users must ensure that safety inspections are performed whenever damage is suspected and at least every 12 months in accordance with local authorities and facility procedures. Do not use the VIVID E9 / VIVID E7 or individual probes which fail any portion of the safety test.
Page 709 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL TO MINIMIZE RISK OF ELECTRIC SHOCK, ONLY TRAINED PERSONS ARE ALLOWED WARNING WARNING TO PERFORM THE ELECTRICAL SAFETY INSPECTIONS AND TESTS. To avoid electrical shock, the unit under test MUST NOT be connected to other electrical CAUTION equipment.
Page 710 EVISION ERVICE ANUAL 10-6-2 Leakage Current Limits ENERGY CONTROL AND POWER LOCKOUT FOR VIVID E9 / VIVID E7. WARNING WARNING WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE GREATER THAN 30 VOLTS: 1. FOLLOW LOCK OUT/TAG OUT PROCEDURES.
Page 711 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 10-6-2 Leakage Current Limits (cont’d) Table 10-9 Leakage Current Limits for System Operation on 230-240 Volt Mains Grounding/PE Leakage Current Test System Power Conductor Limit mA Open and Closed...
Page 712 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 10-6-3 Grounding Continuity ELECTRIC SHOCK HAZARD. THE PATIENT MUST NOT BE CONTACTED TO DANGER THE EQUIPMENT DURING THIS TEST. Measure the resistance from the third pin of the attachment plug to the exposed metal parts of the case.
Page 713 Equipment damage possibility. Never switch the Polarity and the status of Neutral when the CAUTION VIVID E9 / VIVID E7 is powered ON. Be sure to turn the VIVID E9 / VIVID E7 power OFF before switching them using the POLARITY switch and/or the NEUTRAL switch. Otherwise, the VIVID E9 / VIVID E7 may be damaged.
Page 714 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 10-6-4-2 Generic Procedure The test verifies the isolation of the power line from the chassis. The testing meter is connected from accessible metal parts of the case to ground.
Page 715 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 10-6-5 Isolated patient lead (source) leakage–lead to ground Equipment damage possibility. Never switch the Polarity when the unit is powered ON. Be sure CAUTION to turn the unit power OFF before switching the polarity using the POLARITY switch. Otherwise, the unit may be damaged.
Page 716 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 10-6-5-2 Generic Procedure Measurements should be made under the test conditions specified in: • Table 10-8 on page 10-16, • Table 10-9 on page 10-17, as applicable.
Page 717 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 10-6-6 Isolated patient lead (source) leakage–lead to lead Select and test each of the ECG lead positions (except ALL) on the LEAD selector, testing each to the power and ground condition combinations found in: •...
Page 718 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 10-6-7 Probe leakage current test DO NOT USE THE PROBE IF THE INSULATING MATERIAL HAS BEEN DANGER PUNCTURED OR OTHERWISE COMPROMISED. INTEGRITY OF THE INSULATION MATERIAL AND PATIENT SAFETY CAN BE VERIFIED BY SAFETY TESTING ACCORDING TO IEC60601-1.
Page 719 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 10-6-7-2 Generic procedure on probe leakage current The most common method of measuring probe leakage is to partly immerse the probe into a saline bath while the probe is connected to the ultrasound system and active. This method measures the actual leakage current resulting from the transducer RF drive.
Page 720 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 10-6-7-2 Generic procedure on probe leakage current (cont’d) For each combination, the probe must be active to find the worst case condition. Figure 10-3 Set up for probe leakage current 1.
Page 721 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL 10-6-7-2 Generic procedure on probe leakage current (cont’d) TO AVOID PROBE DAMAGE AND POSSIBLE ELECTRIC SHOCK, DO NOT DANGER IMMERSE PROBES INTO ANY LIQUID BEYOND THE LEVEL INDICATED IN THE PROBE USERS MANUAL.
Page 722: When There's Too Much Leakage Current
10-7-2 Probe Fails Test the probe in another connector to isolate if the fault lies with the probe or the VIVID E9 / VIVID E7. NOTE: Each probe will have some amount of leakage, dependent on its design. Small variations in probe leakage currents are normal from probe to probe.
Page 723 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL INDEX Numerics ARFS 5-6 average setup time 3-2 2D mode 5-13 controls 4-34 47CFR Part 18 1-27 4D imaging 5-14 back end processor bi-directional signals 5-57 block diagram 5-50...
Page 724 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL on the BEP’s face 5-59 control 4-17 location 5-49 spare parts 9-43 outputs 5-57 CD/DVD power supply 5-60 drive failures 7-6 replacement 8-229 center speaker (woofer) reset from hang 7-2...
Page 725 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL network 3-37 definitions of Left, Right, Front and Back 8-6 between ultrasound scanner and EchoPAC PC 3-37 department name 3-24 connections depth of ultrasound scanner 3-17 on the external IO 3-19...
Page 726 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL grounding continuity 10-18 rear filter cover replacement 8-37 electromagnetic compatibility (EMC) 1-27 foot rest bumper replacement 8-31 electronics description 5-11 footswitch 3-33, 5-83 electrostatic discharge (ESD) forced power downpower...
Page 727 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL graphics adapter 5-64 icon 5-3, 6-11 replacement 8-247 menu 5-3 grounding continuity 10-18 requirements 2-13 GSUI status 5-4 Global Service User Interface 5-86 installation 3-1 GTX board...
Page 728 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Left, Right, Front and Back manpower definition 9-2 when two persons are needed 8-4 legal notes -xiv manpower and time requirements lighting 2-3 site preparations 2-9 list of abbrevations 9-3...
Page 729 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL audio is missing 7-7 inspection 10-9 cable kit replacement 8-127 physical dimensions 3-17 no audio 7-7 physical inspection 3-16 no video on LCD display 7-7 Physio upper installation 8-87...
Page 730 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL maintenance 10-12 replacement 8-214 recognition 7-7 release top console when power is unavailable 7-3 probes reloading software connect 3-21 from repository 8-12 disconnecting 4-41 remote archive’s networkinformation...
Page 731 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL requirements desirable features 2-12 safety sneaker net 3-37 considerations 1-12 software 9-5 electrical safety 1-17 options 3-52 human safety 1-12 reload mechanical safety 1-15 from recovery console 8-13...
Page 732 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL tilt and shock indicators 3-5 TX/RX time (and date) adjustments 3-25 subsystem 5-27 time and manpower requirements typical users of the site preparations 2-9 “Basic” service manual 1-3...
Page 733 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL select PAL or NTSC format 3-30 video format Z mechanism PAL or NTSC 3-30 move up/down without power 4-13 view replacement procedure 8-168 windows printer queues 4-44...
Page 734 GB091046, R VIVID E9 / VIVID E7 BT’13 S IRECTION EVISION ERVICE ANUAL Index - 12...
Page 736 2013 and 2016, General Electric Company. © GE Vingmed Ultrasound AS P.O.Box: 141 N-3191 HORTEN NORWAY www.gehealthcare.com...

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GE Vivid E9 Service Manual

Table of Contents

Chapter 1 Introduction

Chapter 3 System Setup

Chapter 5 Components and Functions (Theory)

Chapter 6 Service Adjustments

Chapter 7 Diagnostics / Troubleshooting

Chapter 8 Replacement Procedures

Chapter 9 Renewal Parts

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