Storage Automated Diagnostic Environment; Diagnostics; Storage Automated Diagnostic Environment Agent - Sun Microsystems StorEdge 3900 Series Reference And Service Manual

2.2.4

Storage Automated Diagnostic Environment

The Storage Automated Diagnostic Environment is a combination of the formerly
marketed products Network Storage Agent 2.x and StorTools™ 4.x, along with a
configuration GUI into a single utility.
For detailed information, refer to the Storage Automated Diagnostic Environment User's
Guide.
2.2.4.1

Diagnostics

The diagnostic package extends SunVTS™ for Sun StorEdge FC products and aids
Sun service personnel and Sun authorized service providers in troubleshooting the
Sun StorEdge network FC switches, Sun StorEdge T3+ array partner groups, and
other Sun StorEdge hardware on Solaris 8 platforms.
Caution – Do not run the configuration utilities at the same time as diagnostics.
Note – Because the Storage Service Processor has no access to the data path, the
only diagnostic tests that function are the ones for the Sun StorEdge network FC
switch-8 and switch-16 switches.
2.2.4.2

Storage Automated Diagnostic Environment Agent

The Storage Automated Diagnostic Environment Agent is a server-based online
health and diagnostic monitoring tool for SAN and DAS devices. It can be
configured to monitor on a 24-hour basis, collecting information that enhances the
reliability, availability, and serviceability (RAS) of the storage devices.
The Storage Automated Diagnostic Environment Agent remotely monitors Sun
network storage devices. The Storage Automated Diagnostic Environment Agent can
monitor host message files for errors in order to obtain status information about each
device being monitored when run on the customer's host.
The primary features of the Storage Automated Diagnostic Environment Agent are:
Health monitoring and fault detection–Reports on conditions that can impact the
availability and operation of the storage devices
Alert notification–Automatically sends event notifications to system
administrators and other designated parties if the path exists
Telemetry stream–Sends out events and information to Sun that facilitate
improved service and improved products (if configured)
Chapter 2 Component Descriptions 2-7