Sun Microsystems StorEdge 3900 Series Reference And Service Manual
Sun Microsystems StorEdge 3900 Series Reference And Service Manual

Sun Microsystems StorEdge 3900 Series Reference And Service Manual

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Sun StorEdge
3900 and 6900
Series 1.1 Reference and
Service Manual
Sun Microsystems, Inc.
4150 Network Circle
Santa Clara, CA 95054 U.S.A.
650-960-1300
Part No. 816-5253-10
July
2002, Revision A
Send comments about this document to: docfeedback@sun.com

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Summary of Contents for Sun Microsystems StorEdge 3900 Series

  • Page 1 Sun StorEdge 3900 and 6900 ™ Series 1.1 Reference and Service Manual Sun Microsystems, Inc. 4150 Network Circle Santa Clara, CA 95054 U.S.A. 650-960-1300 Part No. 816-5253-10 July 2002, Revision A Send comments about this document to: docfeedback@sun.com...
  • Page 2 LOOK GUIs and otherwise comply with Sun’s written license agreements. Use, duplication, or disclosure by the U.S. Government is subject to restrictions set forth in the Sun Microsystems, Inc. license agreements and as provided in DFARS 227.7202-1(a) and 227.7202-3(a) (1995), DFARS 252.227-7013(c)(1)(ii) (Oct. 1998), FAR 12.212(a) (1995), FAR 52.227-19, or FAR 52.227-14 (ALT III), as applicable.
  • Page 3: Table Of Contents

    Architecture 1-8 System-Level Support Information 1-10 Features 1-10 1.4.1 Sun StorEdge 3900 and 6900 Series Common Features 1-11 1.4.2 Sun StorEdge 3900 Series Features 1-13 1.4.3 Additional Sun StorEdge 6900 Series Features 1-13 Component Descriptions 2-1 Hardware Descriptions 2-1 2.1.1 Storage Service Processor 2-2 2.1.2...
  • Page 4 2.1.4 Storage Devices 2-3 2.1.5 Ethernet Hub 2-4 2.1.6 Fibre Channel Switches 2-4 2.1.7 Sun StorEdge Expansion Cabinet 2-5 Software Descriptions 2-5 2.2.1 Solaris 8 2-6 2.2.2 Sun StorEdge Remote Response 2-6 2.2.3 Configuration Utilities 2-6 2.2.4 Storage Automated Diagnostic Environment 2-7 2.2.4.1 Diagnostics 2-7 2.2.4.2...
  • Page 5 Overview 5-1 Menu-Driven Character User Interface 5-2 5.2.1 Sun StorEdge T3+ Array Configuration Utility Main Menu 5-3 5.2.2 Sun StorEdge Network FC Switch Main Menu 5-20 5.2.3 Virtualization Engine Main Menu 5-30 5.2.4 View Log Option 5-46 5.2.5 View Errors Option 5-47 Command Line Interface 5-48 5.3.1 Storage Service Processor Global Commands 5-48...
  • Page 6 Installing and Removing FRUs 8-1 Safety Requirements 8-1 FRU Placement 8-3 Installing a FRU 8-7 To Open the System to Access a FRU 8-7 Removing a FRU 8-10 To Remove a FRU 8-10 Servicing the Ethernet Hub 9-1 To Remove the Ethernet Hub 9-1 To Replace the Ethernet Hub 9-3 Servicing the Expansion Cabinet 10-1 10.1...
  • Page 7 To Replace the Service Panel 11-6 Servicing the Storage Service Processor 12-1 12.1 Preliminary Steps 12-2 12.2 Connecting to the Storage Service Processor 12-2 To Connect an External Serial Terminal to the Storage Service Processor 12-2 To Gain Access to the Serial Port of the Storage Service Processor 12-3 To Make an Ethernet Terminal Connection 12-5 To Make an Ethernet Connection to the Console Port of the Storage Service Processor 12-6...
  • Page 8 To Convert a Sun StorEdge 3900 or 6900 Series to Sun StorEdge SAN 4.0 Release 13-6 To Obtain the Sun StorEdge SAN 4.0 Release Switch Firmware 13-6 13.3 Upgrading and Downgrading for 1 Gbit Switch 13-7 To Upgrade and Downgrade for a 1 Gbit Switch 13-7 Servicing Sun StorEdge T3+ Arrays 14-1 To Remove a Sun StorEdge T3+ Array 14-2 To Replace a Sun StorEdge T3+ Array 14-3...
  • Page 9 FIGURE 1-2 Sun StorEdge 6910 System 1-5 FIGURE 1-3 Sun StorEdge 6960 System 1-6 FIGURE 1-4 Basic Sun StorEdge 3900 Series Architecture 1-8 FIGURE 1-5 Basic Sun StorEdge 6900 Series Architecture 1-9 FIGURE 1-6 Configuration Utilities User Interface 2-9 FIGURE 2-1...
  • Page 10 Removing the Power Sequencer 10-2 FIGURE 10-1 Removing the AC Power Cable 10-4 FIGURE 10-2 Key Switch Cable Connector 10-6 FIGURE 10-3 Removing and Replacing the Key Switch 10-7 FIGURE 10-4 Storage Service Processor Service Panel Connections 11-2 FIGURE 11-1 Securing the NTC to the NTC Mount 16-4 FIGURE 16-1 Sun StorEdge 3900 and 6900 Series 1.1 Reference and Service Manual •...
  • Page 11 Tables Sun StorEdge 3900 and 6900 Series System-Level Configurations 1-10 TABLE 1-1 Standard Virtualization Engine Settings 3-4 TABLE 3-1 Virtualization Engine Names 3-5 TABLE 3-2 Sun StorEdge 6910 and 6910SL System Defaults 3-5 TABLE 3-3 Sun StorEdge 6960 and 6960SL System Defaults 3-6 TABLE 3-4 Sun StorEdge 6910 and 6910SL System Defaults for 181-Gbyte Drives 3-7 TABLE 3-5...
  • Page 12 Ethernet Hub FRU List 9-1 TABLE 9-1 Sun StorEdge Expansion Cabinet FRU List 10-1 TABLE 10-1 AC Power Cable FRU List 10-3 TABLE 10-2 Key Switch FRU List 10-5 TABLE 10-3 Fan Tray FRU List 10-8 TABLE 10-4 Service Processor Service Panel FRU List 11-1 TABLE 11-1 Storage Service Processor to Service Panel Cabling 11-3 TABLE 11-2...
  • Page 13 Do not make mechanical or electrical modifications to the Ensure that the voltage and frequency of your power equipment. Sun Microsystems is not responsible for source match the voltage and frequency inscribed on regulatory compliance of a modified Sun product.
  • Page 14 Replace meant for use with computer systems. Do not only with the same type of Sun Microsystems use household extension cords with your Sun battery pack. Do not disassemble it or attempt product.
  • Page 15 Nennwerten des Geräts angegeben sind. Nehmen Sie keine mechanischen oder elektrischen Stecken Sie auf keinen Fall irgendwelche Gegenstände Änderungen an den Geräten vor. Sun Microsystems, in Öffnungen in den Geräten. Leitfähige Gegenstände könnten aufgrund der möglicherweise vorliegenden übernimmt bei einem Sun-Produkt, das geändert wurde, gefährlichen Spannungen einen Kurzschluß...
  • Page 16 Fehler gemacht, besteht Explosionsgefahr. besitzen keinen Überlastungsschutz und sind Batterie nur gegen Batterien gleichen Typs von daher für Computersysteme nicht geeignet. Sun Microsystems austauschen. Nicht demontieren und nicht versuchen, die Batterie außerhalb des Geräts zu laden. Batterie nicht Achtung – Ihr Sun-Gerät wird mit einem ins Feuer werfen.
  • Page 17 Un des symboles suivants sera peut-être utilisé en fonction Conformité aux normes de sécurité du type d'interrupteur de votre système: Ce texte traite des mesures de sécurité qu’il convient de prendre pour l’installation d’un produit Sun Microsystems. ARRET - Votre système est hors tension (courant alternatif).
  • Page 18 – tous les cordons d’alimentation Ne pas apporter de modification mécanique ou électrique n’ont pas forcément la même puissance au matériel. Sun Microsystems n’est pas responsable de la nominale en matière de courant. Les rallonges conformité réglementaire d’un produit Sun qui a été...
  • Page 19 Ne remplacez ce bloc que par un bloc-batterie Sun Microsystems du Normativas de seguridad même type. Ne le démontez pas et n’essayez pas de le recharger hors du système. Ne faites El siguiente texto incluye las medidas de seguridad que se pas brûler la batterie mais mettez-la au rebut...
  • Page 20 Modificaciones en el equipo sus productos Sun. No realice modificaciones de tipo mecánico o eléctrico en el equipo. Sun Microsystems no se hace responsable del cumplimiento de las normativas de seguridad en los Precaución equipos Sun modificados.
  • Page 21 Las pilas sólo deben sustituirse por el mismo tipo de paquete de pilas de Sun Microsystems. No las desmonte ni intente recargarlas fuera del sistema. No arroje las pilas al fuego.
  • Page 22 GOST-R Certification Mark Nordic Lithium Battery Cautions Norge ADVARSEL – Litiumbatteri — Eksplosjonsfare.Ved utskifting benyttes kun batteri som anbefalt av apparatfabrikanten. Brukt batteri returneres apparatleverandøren. Sverige VARNING – Explosionsfara vid felaktigt batteribyte. Använd samma batterityp eller en ekvivalent typ som rekommenderas av apparattillverkaren.
  • Page 23: Preface

    Preface The Sun StorEdge 3900 and 6900 Series 1.1 Reference and Service Manual gives a product overview, discusses all components, describes the utilities available for performing administrative tasks on the storage subsystems, and tells how to repair and replace the components. This guide is written for Sun™...
  • Page 24 Chapter 6 contains a brief overview of the functionality provided by the Storage Automated Diagnostic Environment software to perform fault detection and isolation on the Sun StorEdge 3900 and 6900 series storage subsystems. Chapter 7 describes the preparation to service the field-replaceable units (FRUs) in the storage system.
  • Page 25 Typographic Conventions Typeface Meaning Examples The names of commands, files, Edit your.login file. AaBbCc123 and directories; on-screen Use ls -a to list all files. computer output % You have mail. What you type, when AaBbCc123 contrasted with on-screen Password: computer output AaBbCc123 Book titles, new words or terms, Read Chapter 6 in the User’s Guide.
  • Page 26 Related Documentation Product Title Part Number Late-breaking News • Sun StorEdge 3900 and 6900 Series 1.1 Release Notes 816-5254-10 Sun StorEdge 3900 and 6900 • Sun StorEdge 3900 and 6900 Series 1.1 Installation Guide 816-5252-10 series information • Sun StorEdge 3900 and 6900 Series 1.1 Regulatory and Safety Compliance Manual 816-5257-10 •...
  • Page 27 Accessing Sun Documentation You can view, print, or purchase a broad selection of Sun documentation, including localized versions, at: http://www.sun.com/documentation Sun Welcomes Your Comments Sun is interested in improving its documentation and welcomes your comments and suggestions. You can email your comments to Sun at: docfeedback@sun.com Please include the part number (816-5253-10) of your document in the subject line of your email.
  • Page 28 xxviii Sun StorEdge 3900 and 6900 Series 1.1 Reference and Service Manual • July 2002...
  • Page 29: Introduction

    Introduction The Sun StorEdge 3900 and 6900 series are complete preconfigured storage solutions. The Sun StorEdge 3900 series provides three different configurations for the direct attached storage (DAS) environment. The Sun StorEdge 6900 series also has four configurations that can be used in the storage area network (SAN) arena.
  • Page 30 Support for cascading switches A small server, referred to as the Storage Service Processor, is included in each subsystem and provides support for monitoring and configuration, upgrades of firmware, and software and diagnostic tools to support effective fault isolation. The Storage Service Processor supports the Sun StorEdge Remote Response service, which provides remote monitoring and serviceability.
  • Page 31: Sun Storedge 3910 System

    1.1.1 Sun StorEdge 3910 System The Sun StorEdge 3910 system targets the midrange DAS market. This product offers a model that uses two Sun StorEdge network FC switch-8 switches as the host interface. The Sun StorEdge 3910 system can support up to four Sun StorEdge T3+ arrays.
  • Page 32: Sun Storedge 3960 System

    1.1.2 Sun StorEdge 3960 System The Sun StorEdge 3960 system targets the enterprise DAS market. The product uses two Sun StorEdge Network FC Switch-16 switches as the host interface and can support up to four Sun StorEdge T3+ arrays in one cabinet. By adding a Sun StorEdge 3960 Expansion Cabinet, the Sun StorEdge 3960 system supports up to nine Sun StorEdge T3+ arrays.
  • Page 33: Sun Storedge 6910 System

    1.1.3 Sun StorEdge 6910 System The Sun StorEdge 6910 system targets the midrange SAN market. The system uses two Sun StorEdge network FC switch-8 switches as the host interface and can support up to three Sun StorEdge T3+ arrays. shows the Sun StorEdge FIGURE 1-3 6910 system.
  • Page 34: Sun Storedge 6960 System

    1.1.4 Sun StorEdge 6960 System The Sun StorEdge 6960 system targets the enterprise SAN environment. The system uses two Sun StorEdge network FC switch-16 switches as the host interface and can support up to three Sun StorEdge T3+ arrays in one cabinet. By adding a Sun StorEdge 6960 expansion cabinet, the system supports up to eight Sun StorEdge T3+ arrays.
  • Page 35: Sun Storedge 3900 And 6900 Series Switchless Systems

    1.1.5 Sun StorEdge 3900 and 6900 Series Switchless Systems Sun StorEdge 3900 and 6900 series systems are supported without built-in front-end switches. The Sun StorEdge 3900SL, 6910SL, and 6960SL series systems (switchless configurations) are for customers who want to install these systems into existing SAN environments that are built using third-party (non-Sun) switches.
  • Page 36: Architecture

    Architecture The basic architecture of the Sun StorEdge 3900 series DAS configuration is shown in FIGURE 1-5 External Modem Host interface Storage Service Processor Fibre Channel switch Fibre Channel switch Ethernet hub Internal component Sun StorEdge T3+ array partner groups...
  • Page 37: Figure 1-6 Basic Sun Storedge 6900 Series Architecture

    The basic architecture of the Sun StorEdge 6900 series SAN configuration is shown FIGURE 1-6 External Modem Fibre Channel switch Fibre Channel switch Host interface Storage Service Processor Virtualization Ethernet hub engine layer Fibre Channel switch Fibre Channel switch Internal component Sun StorEdge T3+ array partner...
  • Page 38: System-Level Support Information

    The features of the Sun StorEdge 3900 and 6900 series storage systems are given in the following subsections: “Sun StorEdge 3900 and 6900 Series Common Features” on page 1-11 “Sun StorEdge 3900 Series Features” on page 1-13 “Additional Sun StorEdge 6900 Series Features” on page 1-13 1-10...
  • Page 39: Sun Storedge 3900 And 6900 Series Common Features

    1.4.1 Sun StorEdge 3900 and 6900 Series Common Features The following are features available on both the Sun StorEdge 3900 and 6900 series: Installation–The Sun StorEdge 3900 and 6900 series are delivered as storage systems requiring minimum setup . The Sun StorEdge T3+ array logical units (LUNs) are preconfigured at the factory.
  • Page 40 Improved Data Accessability–Hot-swappable support for virtualization engine replacement, upgrade, or failback without the need to quiesce the system. Multiple Host Bus Adapter (HBA) Support–The Sun StorEdge 3900 series can be configured to provide up to 32 HBA connections per switch (a minimum of two connections per host) concurrently.
  • Page 41: Sun Storedge 3900 Series Features

    1.4.2 Sun StorEdge 3900 Series Features The following are features available on the Sun StorEdge 3900 series: Host Connect Support–Support for the host connect as a FC switch F port. Support for NT servers may require the FC switch to be reconfigured for SL or private loop mode.
  • Page 42 1-14 Sun StorEdge 3900 and 6900 Series 1.1 Reference and Service Manual • July 2002...
  • Page 43: Component Descriptions

    C H A P T E R Component Descriptions This chapter offers an overview of the components of the Sun StorEdge 3900 and 6900 series storage subsystems. This overview lists the hardware and software used by the storage subsystems. This chapter is organized as follows: “Hardware Descriptions”...
  • Page 44: Storage Service Processor

    2.1.1 Storage Service Processor The Storage Service Processor is delivered as part of the Sun StorEdge 3900 and 6900 series. The Storage Service processor can be either of the following: The Sun Fire™ V100 server. The Sun Fire provides a 500-MHz, 64-bit ®...
  • Page 45: Customer Management Connection

    virtualization engine in the Sun StorEdge 6960 or 6960SL system provides physical access to half of the underlying Sun StorEdge T3+ arrays. The virtualization engine pairs offer two I/O paths to individual StorEdge T3+ arrays. The virtualization engine uses virtual and physical device map synchronization. If a virtualization engine fails, the second virtualization engine of the pair maintains the I/O availability.
  • Page 46: Ethernet Hub

    The following features are available on a Sun StorEdge 3900 series system once the volume slicing feature has been enabled: LUN/Volume slicing—This enables you to create up to 16 virtual drives from physical LUNs on a Sun StorEdge T3+ array partner group.
  • Page 47: Sun Storedge Expansion Cabinet

    The switches are paired to provide redundancy. Two switches are used in each Sun StorEdge 3910, 3960, 6910SL, and 6960SL systems and four switches are used in each Sun StorEdge 6910 and 6960 systems. Each switch is connected, through the Ethernet hub, to the service network for management and service from the Storage Service Processor.
  • Page 48: Solaris 8

    2.2.1 Solaris 8 The Solaris 8 07/01 operating environment is installed on the Storage Service Processor. 2.2.2 Sun StorEdge Remote Response The Sun StorEdge Remote Response software is included on all Sun StorEdge 3900 and 6900 series systems. Sun StorEdge Remote Response provides “phone home” capability and dial-back diagnostics.
  • Page 49: Storage Automated Diagnostic Environment

    2.2.4 Storage Automated Diagnostic Environment The Storage Automated Diagnostic Environment is a combination of the formerly marketed products Network Storage Agent 2.x and StorTools™ 4.x, along with a configuration GUI into a single utility. For detailed information, refer to the Storage Automated Diagnostic Environment User’s Guide.
  • Page 50: Configuration User Interface

    Lightweight–The Storage Automated Diagnostic Environment Agent requires minimal resources in terms of disk space, compute cycles, and virtual memory footprint Modular architecture–Easy plug-in support for additional devices and functions 2.2.4.3 Configuration User Interface The configuration user interface provides a web-based graphical user interface that enables administrators configure the Sun StorEdge 3900 and 6900 series.
  • Page 51: Figure 2-1 Configuration Utilities User Interface

    To access the Configuration Utilities on the Storage Automated Diagnostic Environment, select Utilities and Scripts from the menus. Configuration Utilities User Interface FIGURE 2-1 For detailed instructions on starting and using the Storage Automated Diagnostic Environment, refer to the Storage Automated Diagnostic Environment User’s Guide. Chapter 2 Component Descriptions...
  • Page 52: Sansurfer

    2.2.5 SANSurfer SANSurfer is a GUI that enables you to monitor switch products connected to Sun servers. Each GUI window monitors a different aspect of the Sun StorEdge network FC switch-8 or switch-16 or FC configuration. SANSurfer enables you to perform the following procedures: Display multiple fabrics Associate the switch management interface with its IP network configuration...
  • Page 53: Default Configurations And Settings

    C H A P T E R Default Configurations and Settings This chapter presents information about the default Sun StorEdge 3900 and 6900 series configurations. The information includes all settings for the virtualization engine, Sun StorEdge T3+ array partner groups, Ethernet addresses, and Sun StorEdge network FC switches.
  • Page 54: Sun Storedge 3900 And 6900 Series Layout

    Sun StorEdge 3900 and 6900 Series Layout shows the layout (back view) of the hardware components in the Sun FIGURE 3-1 StorEdge 3960 system. The Sun StorEdge 3910 has the same layout, without the expansion cabinet. The Sun StorEdge 3900SL has the same layout without the switches sw1a and sw1b.
  • Page 55: Figure 3-2 Back View Of The Sun Storedge 6960 System

    shows the layout (back view) of the hardware components in the Sun FIGURE 3-2 StorEdge 6960 system. The Sun StorEdge 6960SL system has the same layout without the switches sw1a and sw1b. The Sun StorEdge 6910 has the same layout, without the expansion cabinet and without the additional virtualization engine pair (that is, v2a and v2b).
  • Page 56: Virtualization Engine Settings

    Virtualization Engine Settings The standard settings for the virtualization engine are given in TABLE 3-1 Standard Virtualization Engine Settings TABLE 3-1 Standard Virtualization Engine Settings Device Side Settings Operating mode: Pt-to-pt mode UID reporting scheme: Port Host Side Settings Operating mode: Pt-to-pt mode LUN mapping mode: Direct LUN mapping...
  • Page 57: Table 3-2 Virtualization Engine Names

    The virtualization engine pair-to-virtualization engine name mapping is given in TABLE 3-2 Virtualization Engine Names TABLE 3-2 Virtualization Engine Pair Names Virtualization Engine Name v1a, v1b v2a, v2b The Sun StorEdge 6910 and 6910SL system default settings are shown in TABLE 3-3 Sun StorEdge 6910 and 6910SL System Defaults TABLE 3-3...
  • Page 58: Table 3-4 Sun Storedge 6960 And 6960Sl System Defaults

    The Sun StorEdge 6960 and 6960SL system default settings are given in TABLE 3-4 Sun StorEdge 6960 and 6960SL System Defaults TABLE 3-4 Sun StorEdge 6960 and 6960SL System - Two Virtualization Engine Maps (v1a, v1b Virtualization Engines) Disk Pool Number of VLUNs VLUN Size (73-Gbyte/36-Gbyte drives) 477 Gbytes/236 Gbytes...
  • Page 59: Table 3-5 Sun Storedge 6910 And 6910Sl System Defaults For 181-Gbyte Drives

    The Sun StorEdge 6910 and 6910SL system default settings for 181-Gbyte drives are shown in TABLE 3-5 Sun StorEdge 6910 and 6910SL System Defaults for 181-Gbyte Drives TABLE 3-5 Sun StorEdge 6910 and 6910SL Default System - One Virtualization Engine Map (v1a, v1b Virtualization Engines) Disk Pool Number of VLUNs...
  • Page 60 Sun StorEdge 6960 and 6960SL System Defaults for 181-Gbyte Drives TABLE 3-6 Sun StorEdge 6960 and 6960SL System - Two Virtualization Engine Maps (v1a, v1b Virtualization Engines) Disk Pool Number of VLUNs VLUN Size (181-Gbyte drives) 506 Gbytes t3b23 506 Gbytes t3be10 506 Gbytes t3be11...
  • Page 61: Sun Storedge T3+ Array Settings

    (DAS only) on (DAS only) 1. All Sun StorEdge 3900 series storage subsystems ship from Sun in the default DAS configuration. 2. Multipathing support in SAN configurations must be set to rw. 3. Read ahead (rd_ahead) is typically set to off in random access environments. This delivers better overall cache performance.
  • Page 62: Table 3-8 Sun Storedge T3+ Array Partner Group Target Ids And Host Names

    The Sun StorEdge T3+ array partner group target IDs and host names are shown in TABLE 3-8 Sun StorEdge T3+ Array Partner Group Target IDs and Host Names TABLE 3-8 Sun StorEdge T3+ Array Target ID Host Name 0, 1 t3b0 t3b0 2, 3...
  • Page 63 Sun StorEdge T3+ Array Partner Group Set Command Configuration Settings TABLE 3-9 Parameter Default Value loglevel rarp n:n:n:n:n:n The command configuration settings for the Sun StorEdge T3+ array partner group system list are given in TABLE 3-10 Sun StorEdge T3+ Array Partner Group System List Command Configuration TABLE 3-10 Settings Parameter...
  • Page 64: Sun Storedge T3+ Array Partner Group Syslog.conf Configuration

    3.3.1 Sun StorEdge T3+ Array Partner Group syslog.conf Configuration To ensure that the Storage Service Processor is aware of the condition of each Sun StorEdge T3+ array partner group tray within these storage subsystems, the arrays are configured to send their syslog.conf information back to the Storage Service Processor.
  • Page 65 The Sun StorEdge network FC switch-8 and switch-16 switch parameters are given TABLE 3-12 Sun StorEdge Network FC Switch-8 and Switch-16 Switch Parameters TABLE 3-12 Field Value IO/T (I/O transfer mode) chassis_stage_type online (for each port) port admin mode 1003 A8 (8-port switch) CHASSIS TYPE A16 (16-port switch)
  • Page 66: Table 3-13 Sun Storedge 3910 System Switch Configuration

    The basic Sun StorEdge 3910 system includes: Two 8-port switches Two IP addresses (192.168.0.30 and 192.168.0.31) Switch names (sw1a and sw1b) Chassis IDs (1 and 2) The default Sun StorEdge 3910 system switch configuration is given in TABLE 3-13 Sun StorEdge 3910 System Switch Configuration TABLE 3-13 sw1a sw1b...
  • Page 67 The basic Sun StorEdge 3960 system includes: Two 16-port switches Two IP addresses (192.168.0.30 and 192.168.0.31) Switch names (sw1a and sw1b) Chassis IDs (1 and 2) The default Sun StorEdge 3960 system switch configuration is given in TABLE 3-14 Sun StorEdge 3960 System Switch Configuration TABLE 3-14 sw1a sw1b...
  • Page 68: Table 3-15 Sun Storedge 6910 System Switch Configuration

    The basic Sun StorEdge 6910 or 6910SL system includes: Four 8-port switches (two different configurations; top switches match and bottom switches match) IP addresses for the top two switches (192.168.0.30 and 192.168.0.31) (Sun StorEdge 6910 systems only) Associated switch names for the top two switches (sw1a and sw1b) (Sun StorEdge 6910 systems only) Associated chassis IDs (1 and 2) (Sun StorEdge 6910 systems only) IP addresses for the bottom two switches (192.168.0.32 and 192.168.0.33)
  • Page 69 Sun StorEdge 6910 and 6910SL System Configuration TABLE 3-16 sw2a sw2b Port 5, 6 = UNUSED Port 5, 6 = UNUSED Port 7 = T (sw2b port 7) Port 7 = T (sw2a port 7) Port 8 = T (sw2b port 8) Port 8 = T (sw2a port 8) The basic Sun StorEdge 6960 or 6960SL system includes: Four 16-port switches (two different configurations: top switches match and...
  • Page 70: Table 3-17 Sun Storedge 6960 System Configuration

    Sun StorEdge 6960 System Configuration TABLE 3-17 sw1a sw1b Port 12 = F (host #10a) Port 12 = F (host #10b) Port 13 = F (host #11a) Port 13 = F (host #11b) Port 14 = F (host #12a) Port 14 = F (host #12b) Port 15 = F (host #13a) Port 15 = F (host #13b) Port 16 = F (host #14a)
  • Page 71: Ethernet Address Settings

    Ethernet Address Settings The Ethernet addressing configurations are given in TABLE 3-19 Ethernet Addressing Configurations TABLE 3-19 IP Address Designator Description 127.0.0.1 Standard UNIX loopback localhost 10.0.0.10 Master Storage Service Processor msp0 10.0.0.3 Network terminal concentrator ntc0 10.0.0.11 Reserved ssp1 10.0.0.12 Reserved ssp2...
  • Page 72 Ethernet Addressing Configurations TABLE 3-19 IP Address Designator Description 192.168.0.50 Sun StorEdge T3+ array (expansion configuration) t3be0 192.168.0.51 Sun StorEdge T3+ array (expansion configuration) t3be1 192.168.0.52 Sun StorEdge T3+ array (expansion configuration) t3be2 192.168.0.53 Sun StorEdge T3+ array (expansion configuration) t3be3 192.168.0.54 Sun StorEdge T3+ array (expansion configuration)
  • Page 73: Configuration Features

    C H A P T E R Configuration Features This chapter describes the features associated with each of the supported Sun StorEdge 3900 and 6900 series configurations. This chapter is organized as follows: “Standalone With No Remote Service” on page 4-1 “Multiple Units With No Remote Service”...
  • Page 74: Multiple Units With No Remote Service

    Multiple Units With No Remote Service This configuration provides no remote services but does give the customer a collection of Storage Service Processors. It is recommended that the first Storage Service Processor be configured as the master Storage Service Processor. If it cannot be determined which is the first Storage Service Processor, one should be selected by agreement of the customer and Sun service engineer.
  • Page 75: Remote Service To A Single Unit With No Host Connection

    Host-based diagnostic or monitoring agents (for example, topology) Aggregation of Storage Service Processors Multiple customer IP addresses required (one per Storage Service Processor) Remote Service to a Single Unit With No Host Connection This configuration offers remote service to a single Storage Service Processor without aggregation of Storage Server Processors.
  • Page 76: Remote Service To Multiple Units With No Host Connection

    For security reasons, inbound telnet(1) and ftp(1) connections to the Storage Service Processor have been disabled. The features supported in this configuration are: Storage Automated Diagnostic Environment Management of components using the Configuration Utilities Remote services (access to Storage Automated Diagnostic Environment) Product telemetry data stream Storage Service Processor serviceability using the console connection network terminal concentrator (NTC)
  • Page 77: Figure 4-3 Remote Service To Multiple Units With No Host Connection

    In any configuration implementing remote service, the Storage Service Processor attached to port 2 of the NTC should be configured as the master Storage Service Processor. Application server (host) Ethernet hub LAN Modem Service panel Service panel Storage Service Processors Component Remote Service to Multiple Units With No Host Connection FIGURE 4-3...
  • Page 78 Sun StorEdge 3900 and 6900 Series 1.1 Reference and Service Manual • July 2002...
  • Page 79: Configuration Utilities

    C H A P T E R Configuration Utilities This chapter gives instructions for using the Configuration Utilities that configure the various components of the Sun StorEdge 3900 and 6900 series storage subsystems. This chapter is organized as follows: “Overview” on page 5-1 “Menu-Driven Character User Interface”...
  • Page 80: Menu-Driven Character User Interface

    6) Exit Select option above:> Note – If you have a Sun StorEdge 3900 series, you will not see the choice for the Virtualization Engine Configuration Utility. Sun StorEdge 3900 and 6900 Series 1.1 Reference and Service Manual • July 2002...
  • Page 81: Sun Storedge T3+ Array Configuration Utility Main Menu

    5.2.1 Sun StorEdge T3+ Array Configuration Utility Main Menu The Sun StorEdge T3+ array main menu presents the following choices. Note that you are first prompted for the Sun StorEdge T3+ array password—if one is set. Retrieving list of available Sun StorEdge T3+ Array(s)..Checking and validating PASSWD env variable for Sun StorEdge T3+ Array ..
  • Page 82 2) t3b1 3) ALL 4) Return Select option above:> 2 t3b1 Properties..VERSION :- T3B Release 2.01.00 2002/03/22 18:35:03 (192.168.0.40) Copyright (C) 1997-2001 Sun Microsystems, Inc. All Rights Reserved. SYSTEM LISTING :- blocksize : 16k cache : auto mirror : auto...
  • Page 83 Save Sun StorEdge T3+ Array Configuration–Updates the Sun StorEdge T3+ array snapshot file after reading the array configuration. This information is saved on the Storage Service Processor to be reused if needed. For example: Busy Sun StorEdge T3+ Array(s) ------------------------------ NOTE : Currently NO Sun StorEdge T3+ Array(s) are being configured/restored.
  • Page 84 When you select this option, you can select from a list of the Sun StorEdge T3+ array partner groups or select all partner groups. AVAILABLE Sun StorEdge T3+ Array(s) 1) t3b0 2) t3b1 3) ALL 4) Return Select option above:> 1 1) Default Config 2) Custom Config 3) Return to Sun StorEdge T3+ Array Menu...
  • Page 85 Restore Sun StorEdge T3+ Array Configuration–Restores the Sun StorEdge T3+ array configuration with the static saved configuration from the snapshot file. This function might be needed if you lose a LUN or must replace a Sun StorEdge T3+ array. When you select this option you can select from a list of the Sun StorEdge T3+ array partner groups or select all partner groups.
  • Page 86 Verify Sun StorEdge T3+ Array Configuration–Verifies that the current Sun StorEdge T3+ array configuration is the same as the most recently saved version of the configuration in the snapshot file. When you select this option, you can select from a list of the Sun StorEdge T3+ array partner groups or select all array partner groups.
  • Page 87 StorEdge 3900 or 6900 series subsystems. If you select fc_topology, you can specify either Auto, Loop, or Fabric Point to Point (on Sun StorEdge 3900 series only). On the Sun StorEdge 3900 series subsystems, you can also change the naca and mp_support parameters.
  • Page 88 Display Sun StorEdge T3+ Array(s) Configuration Status–Displays the name of the Sun StorEdge T3+ arrays that are being configured or restored. If none are being configured or restored, the following message is displayed and you return to the Main Menu. Currently NO Sun StorEdge T3+ Arrays are being configured or restored.
  • Page 89 Display Sun StorEdge T3+ Array LUN Slice/Mask Info–Displays the current LUN configuration on the specified Sun StorEdge T3+ array. You may choose to display a composite map, slice information, LUN map information, or LUN permission information. AVAILABLE Sun StorEdge T3+ Array(s) 1) t3b0 2) ALL 3) Return...
  • Page 90 Create Sun StorEdge T3+ Array LUN Slice–This option enables you to create slices on Sun StorEdge T3+ array volumes. You are presented with a listing of the available volumes. Once you make a selection you will enter the number, size (in 1 Gbyte increments) and name of the slices you want to create. AVAILABLE Sun StorEdge T3+ Array(s) 1) t3b0 2) Return...
  • Page 91 Remove Sun StorEdge T3+ Array LUN Slice–This option enables you to remove LUN slices that have been created on a Sun StorEdge T3+ array volume. AVAILABLE Sun StorEdge T3+ Array(s) 1) t3b0 2) Return Select option above:> 1 REMOVE SLICE(S) MENU 1) Individual Slice 2) All Slices in Vol 3) Return...
  • Page 92 Enable Sun StorEdge T3+ Array Volume Slicing –This option allows you to set the appropriate Sun StorEdge T3+ array system parameter to enable volume slicing on the specified Sun StorEdge T3+ array. AVAILABLE Sun StorEdge T3+ Array(s) 1) t3b0 2) ALL 3) Return Select option above:>...
  • Page 93 Create Sun StorEdge T3+ Array Group–This option enables you to create a Sun StorEdge T3+ array group, which can then be used to set/mask LUN permissions. After selecting a Sun StorEdge T3+ array, you must enter the WWN to be associated with the new group. You may also add an initial LUN into this group and set permissions on it.
  • Page 94 Remove Sun StorEdge T3+ Array Group–This option enables you to remove one or all groups on a Sun StorEdge T3+ array. AVAILABLE Sun StorEdge T3+ Array(s) 1) t3b0 2) Return Select option above:> 1 AVAILABLE T3+ GROUP(S) MENU 1) group1 2) group2 3) group3 4) group4...
  • Page 95 Add to Sun StorEdge T3+ Array Group–This option enables you to add additional WWNs into an existing group. AVAILABLE Sun StorEdge T3+ Array(s) 1) t3b0 2) Return Select option above:> 1 AVAILABLE T3+ GROUP(S) MENU 1) group1 2) group2 3) group3 4) group4 5) group5 6) group6...
  • Page 96 Delete from Sun StorEdge T3+ Array Group–Using this option you can delete WWNs from an existing group. AVAILABLE Sun StorEdge T3+ Array(s) 1) t3b0 2) Return Select option above:> 1 AVAILABLE T3+ GROUP(S) MENU 1) group1 2) group2 3) group3 4) group4 5) group5 6) group6...
  • Page 97 Set Sun StorEdge T3+ Array LUN Permissions–This option allows you to set/mask LUN permissions to read-write (rw), read-only (ro) or none for an individual LUN or all LUNs on a specified Sun StorEdge T3+ array. You may set LUN permissions on an individual WWN or group basis. AVAILABLE Sun StorEdge T3+ Array(s) 1) t3b0 2) Return...
  • Page 98: Sun Storedge Network Fc Switch Main Menu

    7) Set Switch Port SL Mode Per Sun StorEdge T3+ Array (Sun StorEdge 3900 Series only) 8) Set Switch Port TL Mode (Sun StorEdge 3900 Series only) 9) Set Switch Port Fabric Mode (Sun StorEdge 3900 Series only) 10) Modify Switch Zones (Sun StorEdge 3900 Series only)
  • Page 99 When you select this option, you can choose from a list of the Sun StorEdge network FC switches or choose all switches. For example: Busy SUN Switches ------------------- NOTE : Currently NO Sun Switches are being configured. AVAILABLE SWITCHES 1) sw1a 2) sw1b 3) sw2a 4) sw2b...
  • Page 100 00c0dd009c53 Verify Switch Config–Verifies that the configuration of the specified switch matches either the predefined static configuration for that switch based on the cabinet type (Sun StorEdge 3900 series or Sun StorEdge 6900 series) or the saved map file. 5-22...
  • Page 101 When you select this option, you can select from a list of the Sun StorEdge network FC switches or select all switches. Busy SUN Switches ------------------- NOTE : Currently NO Sun Switches are being configured. AVAILABLE SWITCHES 1) sw1a 2) sw1b 3) sw2a 4) sw2b 5) ALL...
  • Page 102 An example of a predefined configuration follows. Sun StorEdge 3910 system (DAS) Basic 2 switches, same configuration 8 port switch IP addresses (192.168.0.30, 192.168.0.31) gateway IP address (192.168.0.1) associated switch names (sw1a, sw1b) associated chassis ids (1, 2) Port/Zone Settings Four Hard Zones 8 PORT ZONE 1...
  • Page 103 Save Switch Configuration–Saves the current configuration of the specified switch to the /opt/SUNWsecfg/etc/switch-name.map map file. Busy SUN Switches ------------------- NOTE : Currently NO Sun Switches are being configured. AVAILABLE SWITCHES 1) sw2a 2) sw2b 3) ALL 4) Return Select option above:> 1 Saving sw2a flash revision Saving sw2a chassis staging type Saving sw2a gateway ip address...
  • Page 104 Set Switch Port SL Mode Per Sun StorEdge T3+ Array (Sun StorEdge 3900 Series only)–Sets the switch ports associated with the specified Sun StorEdge T3+ array to SL mode. If you select on all ports in the corresponding zone on each switch are set to SL mode.
  • Page 105 Set Switch Port TL Mode (Sun StorEdge 3900 Series only)–Sets the switch ports to TL mode on the specified switches. If you select on all ports in the specified port list on the switch are set to TL mode. If you specify off the TL mode is cleared and the ports are returned to the predefined configuration.
  • Page 106 Set Switch Port Fabric Mode (Sun StorEdge 3900 Series only)–Sets the switch port fabric (F port) mode on the specified switches. If you select on all ports in specified port list on the switch are set to Fabric mode. If you specify off the Fabric mode is cleared and the ports are returned to the predefined configuration.
  • Page 107 Modify Switch Zones (Sun StorEdge 3900 Series only)–Modifies the port list in each hard zone on a front-end switch. You are prompted for hard zone IDs and a port list for each. AVAILABLE SWITCHES 1) sw1a 2) sw1b 3) Return Select option above:>...
  • Page 108: Virtualization Engine Main Menu

    Help–Displays information that explains all the options. Return–Returns you to the Main Menu. 5.2.3 Virtualization Engine Main Menu The virtualization engine main menu presents the following options: Determining the virtualization engine pairs on the system ..VIRTUALIZATION ENGINE MAIN MENU 1) Manage VLUNs 2) Manage Virtualization Engine Zones 3) Manage Configuration Files...
  • Page 109 Create VLUNs–Enables you to create VLUNs in a single disk pool or all VLUNs across multiple disk pools with a single batch execution. You are presented with a listing of the available virtualization engine pairs. For example: Do you want to create VLUNs in a single or multiple disk pools [s | m]: s BUSY VIRTUALIZATION ENGINE PAIRS -------------------------------- NOTE : Currently NO virtualization engine pair(s) are being configured.
  • Page 110 Remove VLUNs–Enables you to remove VLUNs that have been created on the virtualization engine pairs. For example: BUSY VIRTUALIZATION ENGINE PAIRS -------------------------------- NOTE : Currently NO virtualization engine pair(s) are being configured. AVAILABLE VIRTUALIZATION ENGINE PAIRS 1) v1 2) v2 3) Return Select option above:>...
  • Page 111 View Virtualization Engine Map–Displays the current saved configuration map of the specified virtualization engine. This also shows the firmware revision level for the virtualization engines. VIRTUAL LUN SUMMARY Diskpool VLUN Serial MP Drive VLUN VLUN Size Slic Zones Number Target Target Name -----------------------------------------------------------------------------...
  • Page 112 Manage Virtualization Engine Zones–Presents the following options: MANAGE ZONES MENU 1) Create Virtualization Engine Zones 2) Add Components to Virtualization Engine Zone 3) Delete Components from Virtualization Engine Zone 4) Remove Virtualization Engine Zone 5) View Virtualization Engine Map 6) Help 7) Return Select zone option above:>...
  • Page 113 Create Virtualization Engine Zones–Enables you to create a single virtualization zone or multiple zones with a single batch execution. You are presented with a listing of the available virtualization engine pairs, initiators and WWNs and then asked to enter a zone and HBA alias name. Do you want to create single or multiple zone(s) [s|m] : s BUSY VIRTUALIZATION ENGINE PAIRS --------------------------------...
  • Page 114 Add Components to Virtualization Engine Zones–Using this option you can add additional VLUNs or HBAs to existing virtualization engine zones. You are presented with a listing of the available virtualization engine pairs and zones. BUSY VIRTUALIZATION ENGINE PAIRS -------------------------------- AVAILABLE VIRTUALIZATION ENGINE PAIRS 1) v1 2) Return Select option above:>...
  • Page 115 Delete Components from Virtualization Engine Zones–Enables you to remove VLUNs or HBAs from existing virtualization engine zones. You are presented with a listing of the available virtualization engine pairs and zones. BUSY VIRTUALIZATION ENGINE PAIRS -------------------------------- AVAILABLE VIRTUALIZATION ENGINE PAIRS 1) v2 2) Return Select option above:>...
  • Page 116 Remove Virtualization Engine Zone–You can remove the entire virtualization engine zone using this option. BUSY VIRTUALIZATION ENGINE PAIRS -------------------------------- NOTE : Currently NO virtualization engine pair(s) are being configured. AVAILABLE VIRTUALIZATION ENGINE PAIRS 1) v1 2) v2 3) Return Select option above:> 1 AVAILABLE VIRTUALIZATION ENGINE INITIATORS 1) I00001 2) I00002...
  • Page 117 View Virtualization Engine Map–Displays the current saved configuration map of the specified virtualization engine. BUSY VIRTUALIZATION ENGINE PAIRS -------------------------------- AVAILABLE VIRTUALIZATION ENGINE PAIRS 1) v2 2) Return Select option above:> 1 VIRTUAL LUN SUMMARY Diskpool VLUN Serial MP Drive VLUN VLUN Size Slic Zones...
  • Page 118 Manage Configuration Files–Gives you the following options: MANAGE CONFIGURATION FILES MENU 1) Display Virtualization Engine Map 2) Save Virtualization Engine Map 3) Verify Virtualization Engine Map 4) Help 5) Return Select configuration option above:> 5-40 Sun StorEdge 3900 and 6900 Series 1.1 Reference and Service Manual • July 2002...
  • Page 119 Display Virtualization Engine Map–Displays the current configuration of the specified virtualization engine. For example: VIRTUAL LUN SUMMARY Diskpool VLUN Serial MP Drive VLUN VLUN Size Slic Zones Number Target Target Name ----------------------------------------------------------------------------- t3b00 6257334F30304148 T49152 T16384 VDRV000 55.0 t3b00 6257334F30304149 T49152 T16385 VDRV001...
  • Page 120 Save Virtualization Engine Map–Saves the current configuration of the specified virtualization engine. BUSY VIRTUALIZATION ENGINE PAIRS -------------------------------- NOTE : Currently NO virtualization engine pair(s) are being configured. AVAILABLE VIRTUALIZATION ENGINE PAIRS 1) v1 2) v2 3) Return Select option above:> 1 Saving Virtualization Engine map for v1..
  • Page 121 Manage Virtualization Engine Hosts–Gives you the following options: MANAGE VIRTUALIZATION ENGINE HOSTS MENU 1) Verify Virtualization Engine Hosts 2) Setup Virtualization Engine Hosts 3) Return Select option above:> Chapter 5 Configuration Utilities 5-43...
  • Page 122 Verify Virtualization Engine Hosts–Checks the parameter settings of the virtualization engine. The password for all virtualization engines is the same. The password is set with the VEPASSWD environment variable. The parameter settings include the Ethernet, host side settings, device side settings, and SV management programs.
  • Page 123 Setup Virtualization Engine Hosts–Sets the parameter settings of the virtualization engine. The password for all virtualization engines is the same. The password is set with the VEPASSWD environment variable. The parameter settings include the Ethernet, host side settings, device side settings, and SV management programs.
  • Page 124: View Log Option

    MP Drive Failback Support–In the following example, the return code of 513 indicates the Sun StorEdge T3+ array did not require a failback. The return code of 586 indicates that the Sun StorEdge T3+ array failback could not be completed because the primary path could not be reached.
  • Page 125: View Errors Option

    5.2.5 View Errors Option The View Errors option on the Main Menu enables you to look at error messages. The View Errors menu presents the following options: VIEW ERRORS MENU 1) All Errors 2) Today’s Errors 3) Specific Date Errors 4) Return Select option above:>...
  • Page 126: Command Line Interface

    Specific Date Errors–Enables you to specify a date. VIEW ERRORS MENU 1) All Errors 2) Today’s Errors 3) Specific Date Errors 4) Return Select option above:> 3 Please enter first three characters of the month name :(Ex- : Nov) :Jan Please enter the day of the month :(Ex- : 8 or 15) :9 Please enter the year (4 digit format) :(Ex- : 2001 or 2002) :2002 Wed Jan 9 14:46:42 MST 2002 rmdiskpools: v1 ERROR, Unable to remove mpdrive T491...
  • Page 127 checkdefaultconfig(1M)–Checks all switches, virtualization engines, and Sun StorEdge T3+ arrays in the Sun StorEdge 3900 and 6900 series subsystem against factory-set configurations or the latest snapshot files. getcabinet(1M)–Gets the cabinet configuration type for a Sun StorEdge 3900 or 6900 series configuration. The cabinet configuration type is based on the components discovered in the cabinet.
  • Page 128 Any changes to the information are reported. deletefromt3group(1M)–Deletes a WWN from a Sun StorEdge T3+ array partner group. This command is valid only on Sun StorEdge 3900 series that have volume slicing enabled. enablet3slicing(1M)–Enables the volume slicing system parameter for the specified Sun StorEdge T3+ array.
  • Page 129: Storage Service Processor Switch Commands

    Sun StorEdge T3+ array LUN. You can set LUN permissions on an individual, LUN WWN, or group basis. This command is valid only on Sun StorEdge 3900 series that have volume slicing enabled. showt3(1M)–Reads and displays information from Sun StorEdge T3+ arrays.
  • Page 130 The /opt/SUNWsecfg/etc/switch.map file can be use to restore the switch configuration. setswitchf(1M)–Configures a specified list of device-side switch ports to full fabric F port mode. This command is valid only on Sun StorEdge 3900 series systems. setswitchflash(1M)–Downloads the flash code to the Sun StorEdge network FC switch-8 or switch-16 switch and resets it.
  • Page 131: Storage Service Processor Virtualization Engine Commands

    5.3.4 Storage Service Processor Virtualization Engine Commands The Sun StorEdge 6900 series configuration utilities discussed in this subsection can change the configuration of the virtualization engine. The configuration utilities can be accessed by the menu-driven interface or individually. After the StorEdge 6900 series systems are powered on and tested, the default settings of the virtualization engine can be changed to meet the SAN environment in which the system is installed.
  • Page 132 creatediskpools(1M)–Creates disk pools that map to physical LUNs on the specified Sun StorEdge T3+ array. These disk pools can then be used to create VLUNs. This command is typically called by the modifyt3config command and not run directly by the user. createvezone(1M)–Creates an HBA alias and zone for the virtualization engine, initiator, and zone name specified.
  • Page 133 setupve(1M)–Sets the parameters to the default values for the specified virtualization engine. The parameter settings include the Ethernet, host side settings, device side settings, and SV management programs. showvemap(1M)–Displays the current configuration saved in the map file for the specified virtualization engine. startslicd(1M)–Starts the slicd daemon on the Storage Service Processor of the Sun StorEdge 6900 series storage subsystem.
  • Page 134 5-56 Sun StorEdge 3900 and 6900 Series 1.1 Reference and Service Manual • July 2002...
  • Page 135: Fault Detection And Isolation Overview

    C H A P T E R Fault Detection and Isolation Overview This chapter provides a brief overview of the functionality provided when using the Storage Automated Diagnostic Environment software to perform fault detection and isolation on the Sun StorEdge 3900 and 6900 series subsystems. For detailed instructions on configuring and using the Storage Automated Diagnostic Environment, refer to the Storage Automated Diagnostic Environment User’s Guide.
  • Page 136: Fault Detection

    Fault Detection The Storage Automated Diagnostic Environment software running on the Storage Service Processor collects and evaluates information about devices out-of-band to all storage devices in the Sun StorEdge 3900 and 6900 series cabinet. One way in which the Storage Service Processor can have access to the in-band diagnostic information is to have the Storage Automated Diagnostic Environment software running on the customer host that relays information to the Storage Service Processor so that it can send the information to Sun service for monitoring purposes.
  • Page 137: Remote Monitoring

    If you do not want any connection between the Storage Service Processor and the host servers, a dedicated workstation can be attached to the Storage Service Processor. The Storage Automated Diagnostic Environment software on the Storage Service Processor that is configured as a master sends the messages to that resource. This solution requires you to do both of the following: Provide a full-time person to monitor the workstation Report serviceable action items to Sun in a timely manner to comply with the...
  • Page 138: Security

    Security The Sun StorEdge Remote Response service provides remote monitoring and serviceability. Sun provides as safe an environment as possible for its Sun StorEdge Remote Response service through the use of security software installed on the Storage Service Processor. Sun uses Secure SHell (SSH) software for the connection between the dial-up line and the Storage Service Processor, which adds encryption and some authentication.
  • Page 139: Preparing For Service

    Caution – You must read the Sun StorEdge 3900 and 6900 Series Regulatory and Safety Compliance Manual before beginning any procedure in this manual. Caution – Do not make mechanical or electrical modifications to the storage system. Sun Microsystems is not responsible for regulatory compliance of modified cabinets.
  • Page 140: Removing And Replacing The Front Door

    Removing and Replacing the Front Door In the process of removing and replacing a FRU, it might be necessary to remove the front door of the Sun StorEdge 3900 and 6900 series storage system. This section describes how to remove and replace the front door of the storage system. No tools are required to remove the front door.
  • Page 141: To Remove The Side Panel

    1/4-inch Allen wrench To Remove the Side Panel Use an Allen wrench to loosen the four 1/4-inch shoulder screws that fasten the panel to the storage system, and then remove the panel from the storage system FIGURE 7-1 Removing and Replacing the Side Panels FIGURE 7-1 Chapter 7 Preparing for Service...
  • Page 142: To Replace The Side Panel

    To Replace the Side Panel 1. Align the panel screw holes to the storage system screw holes. 2. Use an Allen wrench to tighten the four 1/4-inch shoulder screws to fasten the panel to the storage system ( FIGURE 7-1 To Open the Back Door of the Storage System Open the back door of the expansion cabinet ( FIGURE 7-2...
  • Page 143: Installing And Removing Frus

    C H A P T E R Installing and Removing FRUs The Sun StorEdge 3900 and 6900 series storage systems are preconfigured with all the FRUs installed in the configuration that the customer specified. This chapter describes the general instructions about how to install and remove a FRU, the default configuration settings for the Sun StorEdge 3900 and 6900 Series storage systems, and the placement of the FRUs in the storage system.
  • Page 144 Caution – Do not make mechanical or electrical modifications to the storage system. Sun Microsystems is not responsible for regulatory compliance of modified cabinets. Sun StorEdge 3900 and 6900 Series 1.1 Reference and Service Manual • July 2002...
  • Page 145: Fru Placement

    FRU Placement The location where FRUs can be mounted in the Sun StorEdge 3900 and 6900 series storage systems is shown in through . The locations are defined FIGURE 8-1 FIGURE 8-4 by the number of rack units (RU) occupied by a FRU or blank panel. 1 RU 24-port Ethernet hub 1 RU blank panel 1 RU each...
  • Page 146: Figure 8-2 Sun Storedge 3960 And 3900Sl System Fru Placement

    1 RU 24-port Ethernet hub 1 RU blank panel 2 RU each Sun StorEdge network FC switch-16 (blank in Sun StorEdge 3900SL system) 3 RU blank panel 1 RU Storage Service Processor 7 RU each Sun StorEdge T3+ arrays Power distribution unit Base cabinet (back view) Expansion cabinet (back view) Sun StorEdge 3960 and 3900SL System FRU Placement...
  • Page 147: Figure 8-3 Sun Storedge 6910 And 6910Sl System Fru Placement

    1 RU 24-port Ethernet hub 2 RU blank panel 1 RU each Sun StorEdge network FC switch-8 (blank in a Sun StorEdge 6910SL system) 2 RU blank panel 2 RU virtualization engine (2 units) 1 RU each Sun StorEdge network FC switch-8 3 RU blank panel 1 RU Storage Service...
  • Page 148: Figure 8-4 Sun Storedge 6960 And 6960Sl System Fru Placement

    1 RU 24-port Ethernet hub 2 RU blank panel 2 RU each Sun StorEdge network FC switch-16 (blank in Sun StorEdge 6960SL systems) 2 RU virtualization engine (4 units) 2 RU each Sun StorEdge network FC switch-16 1 RU blank panel 1 RU Storage Service Processor 7 RU each...
  • Page 149: Installing A Fru

    Installing a FRU This section contains a general description of how to install a FRU. The steps to install a particular FRU are contained in the description of that FRU. The tools required to install a FRU are: Slotted screwdriver Number 2 Phillips screwdriver 1/4-inch Allen wrench 9/32-inch nut driver...
  • Page 150: Figure 8-5 Filler Panel And Trim Strip Location

    Installed FRU Trim strip Filler panel Filler Panel and Trim Strip Location FIGURE 8-5 6. If the storage system is not bolted to the floor, extend the stabilizer legs. The stabilizer legs are located under the front of the storage system. Refer to the Sun StorEdge 3900 and 6900 Series Version 1.1 Installation Guide for detailed instructions.
  • Page 151: Figure 8-6 Power Cable Routing

    L8 & L10 L9 & 11 Front sequencer L1 & L2 R8 & R10 R9 & R11 Rear sequencer R1 & R2 Rear view Power Cable Routing FIGURE 8-6 Caution – Power cable routing can vary, depending on how the storage system is configured.
  • Page 152: Removing A Fru

    Removing a FRU The tools required to remove a FRU are: Slotted screwdriver Number 2 Phillips screwdriver 1/4-inch Allen wrench To Remove a FRU 1. Remove the side panels, if necessary. Refer to Section 7.3, “Removing and Replacing the Side Panel” on page 7-2 for a description of removing the side panels.
  • Page 153 7. If necessary, retract the stabilizers under the storage system. 8. If necessary, close the front screen door. If you formerly removed the door, refer to Section 7.2, “Removing and Replacing the Front Door” on page 7-2. 9. Replace the side panels, if you removed them. See Section 7.3, “Removing and Replacing the Side Panel”...
  • Page 154 8-12 Sun StorEdge 3900 and 6900 Series 1.1 Reference and Service Manual • July 2002...
  • Page 155: Servicing The Ethernet Hub

    C H A P T E R Servicing the Ethernet Hub This chapter describes the removal and replacement of the Ethernet hub. This chapter is organized as follows: “To Remove the Ethernet Hub” on page 9-1 “To Replace the Ethernet Hub” on page 9-3 lists the FRU associated with the Ethernet hub: TABLE 9-1 Ethernet Hub FRU List...
  • Page 156 6. Label all Ethernet cables and note the ports to which they are connected. 7. Disconnect the following: Telco rollover cable (RJ45-to-RJ45) from the service port on the service panel to the Ethernet hub console port. The connections to the: Storage Service Processor FC switches Sun StorEdge T3+ arrays...
  • Page 157: To Replace The Ethernet Hub

    To Replace the Ethernet Hub 1. Mount the new Ethernet hub to the mounting brackets with the eight screws and the two screws in the bracket cross member. Remember to replace the spacer. 2. From the front of the storage system, slide the Ethernet hub into the storage system and set the mounting bracket onto the back screws.
  • Page 158 Sun StorEdge 3900 and 6900 Series 1.1 Reference and Service Manual • July 2002...
  • Page 159: Servicing The Expansion Cabinet

    C H A P T E R Servicing the Expansion Cabinet This chapter describes the removal and replacement of FRUs in the Sun StorEdge expansion cabinets. The chapter is organized as follows: “Servicing the Power Sequencer” on page 10-1 “Servicing the AC Power Cable” on page 10-3 “Servicing the Key Switch”...
  • Page 160: To Remove The Power Sequencer

    To Remove the Power Sequencer The power sequencer is hot-swappable. 1. Ensure that the power to the power sequencer that you are changing is off. See Sun StorEdge 3900 and 6900 Series 1.1 Installation Guide. 2. Disconnect the key switch adapter cable from the mating power supply connector at the back of the power sequencer ( FIGURE 10-1 Removing the Power Sequencer...
  • Page 161: To Replace The Power Sequencer

    9. Remove the power sequencer. To Replace the Power Sequencer 1. Slide the power sequencer into the storage system ( FIGURE 10-1 2. Tighten the screws that secure the sequencer to the chassis. 3. Reconnect the grounding strap to the power sequencer. 4.
  • Page 162: To Remove The Ac Power Cable

    To Remove the AC Power Cable Caution – Ensure that the power to the storage system is off. See Sun StorEdge 3900 and 6900 Series 1.1 Installation Guide for a description of powering off the storage system. 1. Unplug the power cable from the grounded outlet. 2.
  • Page 163: To Replace The Ac Power Cable

    To Replace the AC Power Cable Caution – Be sure that the power to the storage system is off. See the Sun StorEdge 3900 and 6900 Series 1.1 Installation Guide for a description of how to power off the storage system. 1.
  • Page 164: To Remove The Key Switch

    To Remove the Key Switch Caution – Ensure that the power to the storage system is off. See Sun StorEdge 3900 and 6900 Series 1.1 Installation Guide for a description of powering off the storage system. 1. Disconnect the key switch cable connector from the adapter-cable connector near the back of the power sequencers ( FIGURE 10-3 a.
  • Page 165: To Replace The Key Switch

    Metal clip Key switch Removing and Replacing the Key Switch FIGURE 10-4 3. Pull the key switch out of the chassis opening. To Replace the Key Switch 1. Insert the key switch into the panel opening. 2. Facing the back of the key switch on the inside of the storage system, slide the metal clip onto the notch of the key switch body to secure it in place ( FIGURE 10-4 Each screw secures a clamp on the frame that holds the cable in place.
  • Page 166: Servicing The Fan Tray

    10.4 Servicing the Fan Tray This subsection describes the removal and replacement of the fan tray. TABLE 10-4 lists the FRU associated with the fan tray: Fan Tray FRU List TABLE 10-4 FRU Description Part Number Fan and tray assembly 595-4954-01 or X9819A The following tools required for the replacement of the fan tray:...
  • Page 167: Adding A Cabinet In The Field

    2. Tighten the four PEM panel fasteners in both the back and the front of the fan tray. 3. Connect the sequencer serial cable. 4. Connect the power cord. 5. Verify that all fans are functioning. 6. Close the back door. 10.5 Adding a Cabinet in the Field Use the following procedure to add a second cabinet to a single Sun StorEdge 3900...
  • Page 168 Return Password: T3B Release 2.01.00 2002/03/22 18:35:03 (192.168.0.40) Copyright (C) 1997-2001 Sun Microsystems, Inc. All Rights Reserved. 8. Set a password on the Sun StorEdge T3+ array if it has not already been done. 10-10 Sun StorEdge 3900 and 6900 Series 1.1 Reference and Service Manual • July 2002...
  • Page 169 Note – For Sun StorEdge 3900 and 6900 series systems, all Sun StorEdge T3+ arrays in a cabinet must use the same password. If one of the other arrays already has a password set, you must use the same password for the new array. :/:<1>...
  • Page 170 Note – Refer to for specific array locations and naming FIGURE 3-1 FIGURE 3-2 conventions to ensure that the name correctly corresponds to the location in the cabinet. 13. Run the runsecfg(1M) command to start the character user interface. 14. Select the T3+ Configuration Utility from the Main menu. 15.
  • Page 171: Servicing The Service Panel

    C H A P T E R Servicing the Service Panel This chapter provides instructions to repair and replace the service panel. This chapter is organized as follows: “Service Panel Overview” on page 11-1 “To Remove the Service Panel” on page 11-5 “To Replace the Service Panel”...
  • Page 172 shows the service panel and its connections to the Storage Service FIGURE 11-1 Processor. Details about the each connection is provided in TABLE 11-2 TABLE 11-3 Service Panel Service Port Serial Console Port USB1 USB0 NTC ENET SP LAN Phone ttya ttyb dfme0 dfme1...
  • Page 173: Table 11-2 Storage Service Processor To Service Panel Cabling

    shows the cabling information for the Storage Service Processor. TABLE 11-2 Storage Service Processor to Service Panel Cabling TABLE 11-2 Cable Number Type Part Number Description A1, G1, RJ45/RJ45 530-1871-04 Standard CAT5 cable (1-to-1) F1, P1, R1, S1, L1, K1 D3, E3 530-3136-01 Standard USB...
  • Page 174: Table 11-3 Service Panel Connectors

    The following table describes the service panel connectors. Service Panel Connectors TABLE 11-3 Connector Name Internal External Comments SP LAN RJ45 RJ45 Uses an Ethernet crossover cable to connect the Network Terminal Concentrator to the Storage Service Processor for single Storage Service Processor configurations.
  • Page 175: To Remove The Service Panel

    Service Panel Connectors (Continued) TABLE 11-3 Connector Name Internal External Comments USB2 Not used. NTC ENET RJ45 RJ45 Used to connect the NTC to the Storage Service Processor for use by the Sun StorEdge Remote Response software. When several geographically located Storage Service Processors are aggregated together, the NTC ENET port is connected to the Ethernet router...
  • Page 176: To Replace The Service Panel

    To Replace the Service Panel 1. Place the new service panel in its location and replace the screws on the left side to hold the service panel in place on the storage system. 2. Open the service panel and reconnect the cables removed from the inside of the previous service panel to the inside of the service panel.
  • Page 177: Servicing The Storage Service Processor

    C H A P T E R Servicing the Storage Service Processor This chapter describes the removal and replacement of the Storage Service Processor. All Storage Service Processors are configured in the factory as a master Storage Service Processor, which gives them the primary role of aggregating multiple storage processors into one administrative point as well as controlling the alerts and forwarding them to the designated service providers.
  • Page 178: Preliminary Steps

    The following tools are required for the replacement of the Storage Service Processor: 1/4-inch slotted screwdriver Small wire tie 12.1 Preliminary Steps 1. Obtain as much site-specific information as possible. 2. Using the Storage Automated Diagnostic Environment, type the following path if the Storage Service Processor is the master: /var/opt/SUNWstage/DATA/rasagent.conf This is a path to the setup information for the customer’s configuration.
  • Page 179: To Gain Access To The Serial Port Of The Storage Service Processor

    2. Using the terminal emulator of your choice, configure the emulator with the following parameters: # of Bits:8 Stop Bits:1 Parity:None Flow Control:None Baud Rate: 9600 BPS 3. Follow the steps appropriate for your software to complete the serial connection to the Storage Service Processor.
  • Page 180 1. Type: annex: telnet 10.0.0.3 Note – If the Storage Service Processor LAN has been reconfigured to a domain other than 10.0.0.n, you must obtain the valid Ethernet address from the administrator of the new domain. Trying 10.0.0.3... Connected to 10.0.0.3. Escape character is ’^]’...
  • Page 181: To Make An Ethernet Terminal Connection

    To Make an Ethernet Terminal Connection 1. Configure your Ethernet terminal software so the terminal appears as IP address 10.0.0.n, subnet mask 255.0.0.0, no DNS, no gateway. Note – If the Storage Service Processor LAN has been reconfigured to a domain other than 10.0.0.n, you must obtain the valid Ethernet address from the administrator of the new domain.
  • Page 182: To Make An Ethernet Connection To The Console Port Of The Storage Service Processor

    Refer to the “Servicing the Storage Service Processor With the Sun StorEdge Remote Response Enabled” on page 12-7 for instructions on responding to the OPIE challenge. To Make an Ethernet Connection to the Console Port of the Storage Service Processor This option is available only if the Sun StorEdge Remote Response service is installed on the subsystem.
  • Page 183: Servicing The Storage Service Processor With The Sun Storedge Remote Response Enabled

    The “2” is the port of the annex where the Storage Service Processor console is attached. The following login prompt is displayed. msp0 console login: Password Refer to the “Servicing the Storage Service Processor With the Sun StorEdge Remote Response Enabled” on page 12-7 for instructions on responding to the OPIE challenge.
  • Page 184: To Connect To The Storage Service Processor

    To Connect to the Storage Service Processor 1. Connect to the Storage Service Processor using the telnet(1) command. # /bin/telnet 10.n.n.n Trying 10.0.0.10... Connected to 10.0.0.10. Escape character is ’^]’. 2. Log in as cmdadm. login: cmdadm Password: password 3. The OPIE security software will generate a challenge code. For example: Challenge: 494 ms3219 4.
  • Page 185: To Remove The Storage Service Processor

    To Remove the Storage Service Processor 1. Open the back door of the storage system. 2. If possible, verify the host name of the Storage Service Processor being replaced. Log into the Storage Service Processor, using either of the following methods: A console cable connected from the serial console port on the service panel to a laptop A console cable connected from the serial console port on the service panel to a...
  • Page 186: To Replace The Storage Service Processor

    15. Cut the small wire tie on the back of the Storage Service Processor and remove the smart card from the unit. To Replace the Storage Service Processor 1. Establish a connection to the Storage Service Processor. a. From the onsite system, establish a connection to the Storage Service Processor. The command used to make the connection vary depending on the onsite system.
  • Page 187 /etc/nodename /etc/hostname.dmfe0 /etc/net/ticlts/hosts /etc/net/ticots/hosts /etc/net/ticotsord/hosts /etc/inet/hosts 4. Change the Storage Service Processor LAN entry in the /etc/netmasks file so that it matches your local-IP-address. See the netmasks(4) man page for details. 5. Add the appropriate entries for the Sun StorEdge network FC switch-8 or switch- 16 switch, virtualization engines, and the Sun StorEdge T3+ arrays into the /etc/ethers file.
  • Page 188: Servicing The Storage Service Processor Without The Sun Storedge Remote Response Enabled

    12.4 Servicing the Storage Service Processor Without the Sun StorEdge Remote Response Enabled This section contains procedures for servicing the Storage Service Processor when you do not have the Sun StorEdge Remote Response enabled. To Connect to the Storage Service Processor 1.
  • Page 189: To Remove The Storage Service Processor

    To Remove the Storage Service Processor 1. Open the back door of the storage system. 2. If possible, verify the host name of the Storage Service Processor being replaced. Log into the Storage Service Processor, using either of the following methods: A console cable connected from the serial console port on the service panel to a laptop A console cable connected from the serial console port on the service panel to a...
  • Page 190: To Replace The Storage Service Processor Without The Remote Response Enabled

    15. Cut the small wire tie on the back of the Storage Service Processor and remove the smart card from the unit. To Replace the Storage Service Processor Without the Remote Response Enabled 1. Establish a connection to the Storage Service Processor. a.
  • Page 191 5. Change the Storage Service Processor LAN entry in the /etc/netmasks file so that it matches your local-IP-address. See the netmasks(4) man page for details. 6. Add the appropriate entries for the Sun StorEdge network FC switch-8 or switch- 16 switch, virtualization engines, and the Sun StorEdge T3+ arrays to the /etc/ethers file.
  • Page 192: Replacing The Storage Service Processor

    12.5 Replacing the Storage Service Processor 1. Put the smart card into the back of the new Storage Service Processor and hold it in place with a small wire tie. 2. Attach the mounting brackets to the new Storage Service Processor using the six screws.
  • Page 193: Servicing The Sun Storedge Network Fc Switch-8 And Switch-16

    C H A P T E R Servicing the Sun StorEdge Network FC Switch-8 and Switch-16 Switches This chapter provides the procedures for removing and replacing the Sun StorEdge network FC switch-8 and switch-16 switches. This chapter contains the following sections: “Servicing the FC Switch”...
  • Page 194: Servicing The Fc Switch

    13.1 Servicing the FC Switch The following sections detail how to remove and replace the Sun StorEdge network FC switch-8 or switch-16 from the Sun StorEdge 3900 and 6900 series systems. The sections include: “To Remove the FC Switch” on page 13-2 “To Replace the FC Switch”...
  • Page 195: To Replace The Fc Switch

    To Replace the FC Switch 1. Reinsert the GBICs into the new switch in the same port numbers they occupied on the removed switch. Make certain you use the same ports you made a note of in Step 7 of Section t, “To Remove the FC Switch”...
  • Page 196 9. Ensure the RARP daemon ( (1M)) is running on the Storage Service in.rarpd Processor. For example: msp0# ps -eaf | grep rarpd root 317 314 0 sept 28 ? 0:00 /usr/sbin/in.rarpd dmfe 1 msp0# If the daemon is not running, start it with the following command: msp0# /usr/sbin/in.rarpd dmfe 1 10.
  • Page 197: To Upgrade The Sun Storedge Network Fc Switch Firmware

    To Upgrade the Sun StorEdge Network FC Switch Firmware 1. Log in to the Storage Service Processor. 2. Type: # /opt/SUNWsecfg/bin/setswitchflash -s switch-name 13.2 Upgrading to Use Sun StorEdge SAN 4.0 Release Switches from Solaris Servers This section explains the procedure for upgrading the switches attached to your Solaris server to the Sun StorEdge SAN 4.0 Release firmware.
  • Page 198: To Convert A Sun Storedge 3900 Or 6900 Series To Sun Storedge San

    The switch firmware upgrade procedure also includes steps performed on the Service Processor as explained below. To Convert a Sun StorEdge 3900 or 6900 Series to Sun StorEdge SAN 4.0 Release The Sun StorEdge SAN 4.0 Release management network must be prepared for the transition of internal 1 Gbit switches.
  • Page 199: Upgrading And Downgrading For 1 Gbit Switch

    http://www.sun.com/storage/san You must login to the above URL, register with Sun, accept the license agreement, and download either the Solaris 8 or Solaris 9 operating environment tar(1) file. 13.3 Upgrading and Downgrading for 1 Gbit Switch This section explains how to upgrade and downgrade for the 1 Gbit switch to and from the FC-SW-2 standard.
  • Page 200 4. To downgrade from 402nn to 304nn type: switch-IP-address # sb1_downgrade Note – If you execute the scripts without parameters, they will tell you what is necessary for them to run. The firmware upgrade and downgrade procedure can also be accomplished by using the SANbox Manager GUI from the SAN 4.0 management workstation.
  • Page 201: Servicing Sun Storedge T3+ Arrays

    C H A P T E R Servicing Sun StorEdge T3+ Arrays This chapter gives instructions for removing and replacing Sun StorEdge T3+ arrays. For additional information about adding, removing, or replacing Sun StorEdge T3+ arrays, see the Sun StorEdge T3+ Array Administrator’s Guide. See the Storage Automated Diagnostic Environment User’...
  • Page 202: To Remove A Sun Storedge T3+ Array

    Sun StorEdge T3+ Array Partner Group FRU list TABLE 14-1 FRU Description Part Number Sun StorEdge T3+ array partner group 595-6302-01 (ASSY,T3CES RR 2X9X180G) Sun StorEdge T3+ mounting tray 9676A Sun StorEdge T3+ array ES rack kit 4663A The only tool required to service a Sun StorEdge T3+ array is: 1/4-inch slotted screwdriver To Remove a Sun StorEdge T3+ Array 1.
  • Page 203: To Replace A Sun Storedge T3+ Array

    Return Password: T3B Release 2.01.00 2002/03/22 18:35:03 (192.168.0.40) Copyright (C) 1997-2001 Sun Microsystems, Inc. All Rights Reserved. :/:<1> 3. Set a password on the Sun StorEdge T3+ array if it has not already been done. Note – For Sun StorEdge 3900 and 6900 series systems, all Sun StorEdge T3+ arrays in a cabinet must use the same password.
  • Page 204 4. Type quit to exit the telnet session. 5. Type the following to transfer the syslog.conf file to the array: msp0# ftp Sun-StorEdge-T3+-name Connected to t3b0. 220 192.168.0.40 FTP server ready. Name (t3b0:root): root 331 Password required for root. Password: password 230 User root logged in.
  • Page 205: To Add A Sun Storedge T3+ Array

    To Add a Sun StorEdge T3+ Array For additional information about upgrading a Sun StorEdge T3+ array, refer to the Sun StorEdge T3 and T3+ Array Installation, Operation, and Service Manual and the Sun StorEdge 3900 and 6900 Series 1,1 Installation Guide. 1.
  • Page 206 Return Password: T3B Release 2.01.00 2002/03/22 18:35:03 (192.168.0.40) Copyright (C) 1997-2001 Sun Microsystems, Inc. All Rights Reserved. 8. Set a password on the Sun StorEdge T3+ array if it has not already been done. Note – For Sun StorEdge 3900 and 6900 series systems, all Sun StorEdge T3+ arrays in a cabinet must use the same password.
  • Page 207: To Upgrade The Sun Storedge T3+ Array Firmware

    12. Select T3+ Configuration Utility from the main menu. 13. When prompted, enter the password for the Sun StorEdge T3+ array. Press Return if no password has been set. 14. Select the Configure T3+ option. 15. Select the Sun StorEdge T3+ host name that you added. 16.
  • Page 208 14-8 Sun StorEdge 3900 and 6900 Series 1.1 Reference and Service Manual • July 2002...
  • Page 209: Servicing The Virtualization Engines

    C H A P T E R Servicing the Virtualization Engines This chapter describes the removal and replacement of the virtualization engines. This chapter is organized as follows: “To Remove a Virtualization Engine” on page 15-2 “To Replace a Virtualization Engine” on page 15-2 “To Upgrade the Virtualization Engine Firmware”...
  • Page 210: To Remove A Virtualization Engine

    To Remove a Virtualization Engine 1. Halt all I/O between the host system(s) and the FRUs in the storage system and between the virtualization engine and the FRUs in the storage system. 2. Save the configuration of the virtualization engine you are about to remove. 3.
  • Page 211 5. Reconnect all cables that connect the virtualization engine to the switches and the storage interface. 6. Replace the power cable. 7. Log in to the Storage Service Processor. 8. Identify the MAC address for the new virtualization engine and replace the entry for the failed virtualization engine’s MAC address in the /etc/ethers file on the Storage Service Processor.
  • Page 212 13. Connect with the replaced virtualization engine using telnet(1). Select Option 9 from the main menu, then enter a Q and a Y. For instance: > telnet v1a Trying 192.168.0.20... Connected to v1a. Escape character is ’^]’. Connection to the Vicom SAN router has been established. Enter password: Password accepted! User Service Utility Key Assignments:...
  • Page 213: To Upgrade The Virtualization Engine Firmware

    16. Type the following commands: # /opt/SUNWsecfg/flib/setveport -v virtualization-engine-name -e # /opt/SUNWsecfg/bin/resetve -n virtualization-engine-name # /opt/SUNWsecfg/bin/showvemap -n virtualization-engine-pairname -l The showvemap(1M) command displays the Initiator Summary. You can obtain the numbers for the replaced virtualization engine and the new virtualization engine from this file.
  • Page 214: To Replace The Hbas

    4. Type binary to set the transfer mode. The data format must be set to binary. 5. Type put filename to download the file to the virtualization engine. /opt/svengine/firmware/fw8_17.ima is the file name for version 8.17 firmware. /svengine/sdus/FCFC3SUN.ima is the file name for version 8.014 firmware. Before the file data is loaded into flash memory, checks are performed to ensure that the file contains valid microcode in the correct format.
  • Page 215: Servicing The Network Terminal Concentrator

    C H A P T E R Servicing the Network Terminal Concentrator The chapter discusses how to service the network terminal concentrator (NTC) hardware, which provides support for the Sun StorEdge Remote Response software. This section contains the following: “Overview” on page 16-2”. “Removing and Replacing the Sun StorEdge Remote Response Hardware”...
  • Page 216: Overview

    16.1 Overview The Storage Service Processor of the Sun StorEdge 3900 and 6900 Series storage system contains Storage Automated Diagnostic Environment software that identifies devices, logs events, and alerts Sun engineers by email and pager if the data falls outside of pre-defined tolerances. The Storage Service Processor communicates on two networks.
  • Page 217: Removing And Replacing The Sun Storedge Remote Response Hardware

    16.2 Removing and Replacing the Sun StorEdge Remote Response Hardware This section describes removing and replacing the NTC 8-port annex portion of the Sun StorEdge Remote Response program. lists the cables used to connect the Sun StorEdge Remote Response TABLE 16-2 Hardware.
  • Page 218: To Replace The Ntc Unit

    4. Remove the four hinge screws from the left side of the NTC mount. It is advised that you lay the NTC mount on a flat, stable surface to remove the NTC unit. 5. Note the position of the NTC in the mount. Remove the six nuts (three on either side) of the brackets that secure the NTC.
  • Page 219 2. Put the NTC mount in place on the Sun StorEdge 3900 or 6900 series system and replace the four hinge screws. 3. Replace the two cables from the RJ45 Serial Ports, the Ethernet cable, the cable to the modem, and the power cable. 4.
  • Page 220 Expect to see the following prompt: monitor:: 7. Configure the Ethernet interface, for example: monitor:: seq net Interface sequence: net monitor:: addr Enter Internet address [<uninitialized>]:: 10.0.0.10 Internet address: 10.0.0.10 Enter Subnet mask [255.255.0.0]:: 255.0.0.0 Subnet mask: 255.0.0.0 Enter Preferred load host Internet address [47.16.116.5]:: 10.0.0.10 Preferred load host address: 90.0.0.1 Enter Broadcast address [0.0.0.0]:: 10.0.0.255 Broadcast address: 10.0.0.255...
  • Page 221 8. Download, save, and execute the image from the net as in the following example: monitor:: boot -l Enter boot file name [oper.52.enet]:: Requesting boot file "oper.52.enet". Unanswered requests shown as '?', transmission errors as '*'. Requesting boot from 10.0.0.10 via Ethernet... Booting BFS file using open delay of 8 Booting from 10.0.0.10 Header received OK.
  • Page 222 Note – If you have a problem exiting the tip(1) session, press the Return key and then type in ~. . 10. Use ftp(1) to connect to the NTC, for example: # cd /var/spool/erpcd/bfs # ftp 10.0.0.10 Connected to 10.0.0.10 220 Annex FTP server (Version MICRO-XL-UX R10.0#2) ready.
  • Page 223 11. Run the na command to setup the NTC serial ports, for example: # cd /opt/annex # ./na Annex network administrator R14.1 October 22nd, 1997 command: annex 10.0.0.10 10.0.0.10: Micro-Annex-UX R10.0, 8 async ports command: read /var/spool/erpcd/bfs/config.ports setting annex parameters setting parameters for async port 1 setting parameters for async port 2 setting parameters for async port 3...
  • Page 224 16-10 Sun StorEdge 3900 and 6900 Series 1.1 Reference and Service Manual • July 2002...
  • Page 225: System Part Numbers

    A P P E N D I X System Part Numbers This appendix contains the part numbers of the Sun StorEdge 3900 and 6900 series FRUs. This appendix is organized as follows: “Sun Field-Replaceable Units” on page A-11 “Sun StorEdge Storage Systems” on page A-13 “Cable Part Numbers”...
  • Page 226 FRU List (Continued) TABLE A-1 FRU Description Part Number Sun StorEdge network Fibre Channel switch-16 (with rack 595-5800-01 kit) Sun StorEdge network Fibre Channel switch-8 (with rack 6746A kit) Virtualization engine 370-4684-01 Assembly, fan tray 595-4954-01 or X9819A Sun StorEdge T3+ array partner group 595-5862-01 (ASSY,2TRAY,RKRDY,36GB,T3BES) Sun StorEdge T3+ array partner group...
  • Page 227: Sun Storedge Storage Systems

    FRU List (Continued) TABLE A-1 FRU Description Part Number DB9F cable (standard adapter cable, shipped with the 530-3100-01 Storage Service Processor) DB25 cable (standard adapter cable, shipped with the 530-2889-03 Storage Service Processor) Service cable 530-2093-01 Network cable 530-1871-04 Sun StorEdge Storage Systems contains the part numbers for the Sun StorEdge 3900 and 6900 series TABLE A-2 storage systems.
  • Page 228 Sun StorEdge 3900 and 6900 Series Storage Systems Part Numbers TABLE A-2 Storage Systems Part Number Sun StorEdge 6910 storage system with Sun StorEdge T3+ TB6910-B2-1321 min drives array 73-GB/10K drives TB6910-B6-3963 max drives Sun StorEdge 6910SL storage system with Sun StorEdge TC6910-N2-655 min drives T3+ array 36-GB/10K drives TC6910-N6-1965 max drives...
  • Page 229: Explanation Of An Example Part Number Tb3910-B2-1321

    Sun StorEdge 3900 and 6900 Series Storage Systems Part Numbers TABLE A-2 Storage Systems Part Number Sun StorEdge T3ES expansion array with StorEdge T3+ 73- TBEA-N2-1321 GB/10K drives for factory configured Sun StorEdge 3900 and 6900 series storage systems Sun StorEdge T3ES expansion array with StorEdge T3+ 36- TBEA-N2-S655 GB/15K HD drives for factory configured Sun StorEdge 3900 and 6900 series storage system...
  • Page 230: Cable Part Numbers

    Explanation of the Content of the Storage System Part Numbers TABLE A-3 Part Number Part Possible Values Connectivity N —None B—8 port switch C—16 port switch Number of Sun StorEdge T3+ arrays 2—2 Sun StorEdge T3+ arrays 6—6 Sun StorEdge T3+ arrays 8—8 sun StorEdge T3+ arrays 1321 Raw capacity of the system in GB (using either 36-...
  • Page 231: Ethernet Fru Cable Replacement Part Numbers

    Ethernet FRU Cable Replacement Part Numbers TABLE A-5 Cable Harness Part Number and Description FRU Cable Part Number and Description 530-3184-01 CBL,HARNESS, ETHERNET, 530-2991-01 ASSY,CBL,SHLD,RJ45-RJ,6M 3900 530-3185-01 CBL,HARNESS, ETHERNET, 530-2991-01 ASSY,CBL,SHLD,RJ45-RJ,6M 6900 530-3186-01 CBL,HARNESS, ETHERNET, 530-2991-01 ASSY,CBL,SHLD,RJ45-RJ,6M EXPANSION 530-1871-04 ASSY,CBL,RJ45-RJ,4M 530-3187-01 CBL,HARNESS, ETHERNET, SW-VE Appendix A System Part Numbers...
  • Page 232 A-18 Sun StorEdge 3900 and 6900 Series 1.1 Reference and Service Manual • July 2002...
  • Page 233 Glossary disk pool A group of drives from which virtual drives are created. The drives that make up the disk pool are called pool drives. A pool drive is multipathed disk drive that corresponds to a Sun StorEdge T3+ array physical LUN. Dynamic Multi-Pathing (DMP) A VERITAS Volume Manager feature that provides an Alternate Pathing...
  • Page 234 host bus adapter. A controller board connecting the I/O expansion bus to the Fibre Channel subsystem. hot spare A drive in a RAID 1 or RAID 5 configuration that contains no data and acts as a standby in case another drive fails. hot-swappable The ability of a field-replaceable unit (FRU) to be removed and replaced while the system remains powered on and operational.
  • Page 235 reverse address resolution protocol (RARP) A utility in the Solaris operating environment that enables automatic assignment of the array IP address from the host. SCSI Small Computer Systems Interface. An industry standard for connecting disk and tape devices to a workstation. SCSI Enclosure Services driver.
  • Page 236 Glossary-4 Sun StorEdge 3900 and 6900 Series 1.1 Reference and Service Manual • July 2002...
  • Page 237 5-53 command line interface, 5-48 architecture menu-driven interface, 5-2 Sun StorEdge 3900 series, 1-8 overview, 2-6, 5-1 Sun StorEdge 6900 series, 1-9 Sun StorEdge network FC switch main menu, 5- Sun StorEdge T3+array main menu, 5-3...
  • Page 238 definition, Glossary-1 Fabric DAS configuration definition, Glossary-1 architecture, 1-8 failbackt3path(1M) command, 5-54 DAS environment, 1-1 fan tray default settings FRU, 10-8 Ethernet address, 3-19 removing, 10-8 Sun StorEdge 6910 system virtualization tools required to service, 10-8 engines, 3-5 fault detection, 6-2 Sun StorEdge 6960 system virtualization engines, 3-6 fault detection and isolation, 6-1...
  • Page 239 LUN masking, 1-1 definition, Glossary-2 hard zones LUN segmenting or carving, 1-1 definition, Glossary-1 hardware component descriptions, 2-1 customer-management connection, 2-3 Ethernet hub, 2-4 Fibre Channel switches, 2-4 MAC address storage devices, 2-3 definition, Glossary-2 Storage Service Processor, 2-2 maximum LUNs, Sun StorEdge 3900 and 6900 Sun StorEdge expansion cabinet, 2-5 series, 1-10 Sun StorEdge network FC switch-8 or switch-16...
  • Page 240 customer management connection, 2-3 Sun StorEdge T3+ array replacement, 14-2 Ethernet hub, 2-4 virtualization engine, 15-3 fibre channel switches, 2-4 resetsandb(1M) command, 5-54 SANSurfer, 2-10 resetve(1M) command, 5-54 Solaris 8, 2-6 restoreswitch(1M) command, 5-52 Storage Automated Diagnostic Environment, 2- restoret3config(1M) command, 5-51 restorevemap(1M) command, 5-54 storage devices, 2-3 reverse address resolution protocol...
  • Page 241 Sun StorEdge network FC switche, 3-12 supported configurations, 4-1 virtualization engines, 3-4 system level support, 1-10 setupswitch(1M) command, 5-52 Sun StorEdge 3900 series setupve(1M) command, 5-55 architecture, 1-8 showerrors(1M) command, 5-49 Sun StorEdge 3910 system showlogs(1M) command, 5-49...
  • Page 242 system list command settings, 3-11 virtualization engine zone target IDs, 3-10 definition, Glossary-3 tools required to service, 14-2 virtualization engines upgrading firmware, 14-7 command line interface, 5-53 supported configurations, 4-1 FRUs, 15-1 multiple units with no remote service, 4-2 removing, 15-2 remote service to a single unit with no host replacing, 15-2 connection, 4-3...

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