IDK MSD-5401 User Manual page 267

Problem
Key operation
Keys do not operate.
Settings are not
saved or reflected to
the actual operation.
Communication command control
Communication
command control
from the PC to the
MSD cannot be
performed.
"@ERR,6" is
returned.
Sending control commands
Control command is
not sent.
"RETRY OVER
ERROR" is displayed
and control
command is not sent
completely.
Make sure that keys are not locked.
Since no control command is registered by factory default, "DISPLAY
POWER" and "COMMAND A to I" keys do not work. Register and
associate control commands in order to enable these keys.
When a control command is executed using a key on the front panel, all
keys are disabled until the command is executed or "INVALID TIME"
passes.
Immediately after start-up, all keys are disabled until the connection of
the display device is completed.
Settings of some menus will not be saved if the "MENU/SET" key is not
pressed after setting.
Are the following items set correctly?
For serial: communication speed and data length
For LAN: IP address or subnet mask
Is COM PORT's FUNCTION set to "RECIEVER" mode?
If it is set to "TRANSMITTER" mode, the communication command of the
MSD cannot be controlled externally.
If control command is executed by communication commands,
communication command controls are disabled until execution of control
commands finishes or "INVALID TIME" passes.
Immediately after start-up, communication command controls are
disabled until connection of the sink device is confirmed.
Make sure that the registered control command and the number of bytes
are correct. Devices requiring delimiters may not execute commands if
the delimiters are not sent. If the set number of bytes is incorrect, the
control command is not sent completely or unnecessary data is sent after
the control command.
Is the registered control command linked to the desired control command
execution condition?
Is COM PORT's FUNCTION set to "TRANSMITTER" mode?
If it is set to "TRANSMITTER" mode, the communication command of
MSD cannot be controlled externally. Set the communication port for
sending control commands to "TRANSMITTER" mode. If using LAN, set
the IP address and other settings of connected device.
Is the registered reply command correct?
Make sure that the setting of "TIME OUT" for checking control commands
is not too short.
Cause/Check item/Solution
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