tecan Infinite 200 PRO Instructions For Use Manual page 191

Tecan Customer Support
2016-04
If you have any questions or need technical support for your Tecan product,
contact your local Tecan Customer Support organization. Go to
http://www.tecan.com/ for contact information.
Prior to contacting Tecan for product support, prepare the following information
for the best possible technical support (see name plate):
Model name of your product
Serial number (SN) of your product
Software and software version (if applicable)
Description of the problem and contact person
Date and time when the problem occurred
Steps that you have already taken to correct the problem
Your contact information (phone number, fax number, e-mail address, etc.)
IFU for Infinite 200 PRO No. 30052730
Tecan Customer Support
Rev. No. 1.6 191