tecan Te-Stack 10612253 Operating Manual
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tecan Te-Stack 10612253 Operating Manual

Diti box and plate stacker
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Operating Manual
Te-Stack
DiTi Box and Plate Stacker
Te-Stack Operating Manual, 391862, en, V2.3

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Summary of Contents for tecan Te-Stack 10612253

  • Page 1 Operating Manual Te-Stack DiTi Box and Plate Stacker Te-Stack Operating Manual, 391862, en, V2.3...
  • Page 2 Revised edition for Freedom EVO, EVOware 2007-02-28 Corrections; transfer station cover 2009-04-04 Adaptations for nested DiTi 2015-06-22 Minor corrections, Laser Labeling © 2015, Tecan Schweiz AG, Switzerland, all rights reserved Information contained in this document is subject to change without notice.

  • Page 3: Preface

    Before performing any work on or with the Te-Stack, first read the Operating Manual carefully, in particular chapter 2 “Safety”. 0.1 Manufacturer Address of Manufacturer Tecan Schweiz AG Seestrasse 103 CH-8708 Männedorf 0.2 Use of the Product 0.2.1 Intended Use Intended Use The Te-Stack is intended for unloading and loading microplates and loading DiTis.

  • Page 4: Ce Conformity

    0.3 CE Conformity Te-Stack The Te-Stack is not a self-contained instrument, but an option to be used on a Tecan automation platform (superior instrument). System The safety of the option can only be ensured if it is installed on the superior...

  • Page 5: Fcc Rules

    0 - Preface FCC Rules 0.5 FCC Rules English This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 6 0 - Preface FCC Rules 0 - IV Te-Stack Operating Manual, 391862, en, V2.3...

  • Page 7: Table Of Contents

    Table of Contents Table of Contents Preface Manufacturer ..........Use of the Product .
  • Page 8 Table of Contents Description of Function Overview of Modules and Components ......4.1.1 Te-Stack With the Te-MO ........4.1.2 Te-Stack With Freedom EVO.
  • Page 9 Table of Contents Preventive Maintenance Tools and Consumables ........Maintenance Schedule.
  • Page 10 Table of Contents Te-Stack Operating Manual, 391862, en, V2.3...
  • Page 11 1 - About This Manual 1 About This Manual Purpose of This This chapter points out the purpose of the manual, specifies the product the manual deals with and who the manual is intended for. Furthermore, it explains Chapter the symbols, conventions and abbreviations used and offers other general information.

  • Page 12: Reference Documents

    ™ are not repeated later in the manual):  ® ® Freedom EVOware and Freedom EVO are in major countries registered trademarks of Tecan Group Ltd. 1 - 2 Te-Stack Operating Manual, 391862, en, V2.3...

  • Page 13: Abbreviations

    The following abbreviations are used in this manual: DiTi Disposable tip Deep well plate Field service engineer LiHa Liquid handling arm Multichannel arm Microplate Polypropylene RoMa Robotic manipulator Robotic workstation Te-MO Tecan multichannel pipetting option Te-Stack Operating Manual, 391862, en, V2.3 1 - 3...
  • Page 14 1 - About This Manual Abbreviations 1 - 4 Te-Stack Operating Manual, 391862, en, V2.3...

  • Page 15: User Qualifications

    Only personnel that meets the qualifications prescribed here is authorized to perform the work described in this Operating Manual. Training Note: Tecan recommends that the operator attends an operator training course. Courses • Please ask your nearest Tecan representative about the available courses.

  • Page 16: Notices And Symbols

    2 - Safety Notices and Symbols 2.2 Notices and Symbols 2.2.1 Warning Notices Used in This Manual The symbols used for safety-related notices have the following significance: WARNING WARNING notices appear as follows: Symbols WARNING Generally, the triangular warning symbol indicates the possibility of personal injury or even loss of life if the instructions are not followed.

  • Page 17: Warning Notices Attached To The Product Or Its Surroundings

    2 - Safety Notices and Symbols ATTENTION ATTENTION notes appear as follows: Symbols ATTENTION With the general “Read This!” symbol, ATTENTIONs indicate the possibility of equipment damage, malfunctions or incorrect process results, if instructions are not followed. 2.2.2 Warning Notices Attached to the Product or Its Surroundings Where are The figure shows the safety notices that are attached to the Te-Stack.
  • Page 18 2 - Safety Notices and Symbols 2.2.2.1 Barcode Scanner Option The figure shows the safety notices that are attached to the barcode scanner option: LASER RADIATION DO NOT STARE INTO BEAM Output 85µW Wavelength 650nm Pulse duration 112µs CLASS 2 LASER PRODUCT IEC/EN 60825-1 : 2007 Fig.

  • Page 19: Product Safety

    2 - Safety Product Safety 2.3 Product Safety Principle The Te-Stack is designed and built in accordance with the present state-of-the-art technology and the recognized technical safety regulations. Nevertheless, risks to users, property, and the environment can arise when the instrument is used carelessly or improperly.
  • Page 20 2 - Safety Product Safety WARNING LASER RADIATION DO NOT STARE INTO BEAM CLASS 2 LASER PRODUCT Fig. 2-3 Class 2 Laser Product Class 2 Laser Product pursuant to IEC 60825-1:2007 "Complies with 21 CFR 1040.10 except for deviations pursuant to Laser Notice No.

  • Page 21: Other Hazards And Safety Measures

    2 - Safety Product Safety 2.3.3 Other Hazards and Safety Measures Pay attention to the following safety notices: WARNING Chemical, biological and radioactive hazards can be associated with the substances used or the samples processed with the Te-Stack. The same applies to waste disposal. ...

  • Page 22: Decontamination

    Repair Order). The corresponding forms are filed in the Maintenance and Service Logbook or can be provided by Tecan. Note: Tecan reserves the right to refuse any instrument or a part of it, or will charge an extra fee, if the Certificate of Decontamination or the Repair Order is not filled out and duly signed.

  • Page 23: General Safety Rules

    2 - Safety General Safety Rules 2.5 General Safety Rules Legal All local, state and federal laws which prescribe the use, application, and/or the handling of dangerous materials in connection with the Te-Stack must be strictly Regulations followed. Duty of The user is responsible for ensuring that the Te-Stack is operated in proper condition, and that maintenance, service, and repair jobs are performed with care Maintenance...
  • Page 24 2 - Safety General Safety Rules 2 - 10 Te-Stack Operating Manual, 391862, en, V2.3...

  • Page 25: Introduction

    The Te-Stack is an optional module of the Te-MO or Freedom EVO (with transfer station). Integration in The Te-Stack is an option to be integrated in a Tecan automation platform, such as the Freedom EVO, the Genesis Freedom or the Genesis Workstation (RWS). The Superior option can be used on instrument sizes 100, 150 and 200.

  • Page 26: Overview

    3 - Technical Data Introduction 3.1.1 Overview 3.1.1.1 Te-MO Version The Te-MO version is equipped with three Te-Stack base units, which are installed above the slides of the Te-MO. Each Te-Stack base unit holds a stacker column. The Te-Stack base units are fastened to the Te-Stack support. The figure shows the main parts and their designation: Fig.
  • Page 27 3 - Technical Data Introduction Versions and Two versions of base unit supports are available: Positions   The base unit support without drawer (see Fig. 3-3, item I) is used for the front position.   The base unit support with drawer (see Fig.
  • Page 28 3 - Technical Data Introduction Fig. 3-4 Freedom EVO version with Te-Stack base units in front position Stacker column Base unit support (front) Te-Stack base unit Acrylic glass cover Fig. 3-5 Freedom EVO version with Te-Stack base units in rear position Stacker column Base unit support (rear) Drawer...
  • Page 29 3 - Technical Data Introduction Fig. 3-6 Freedom EVO version with Te-Stack base units in front and rear position Note: For parts identification refer to the previous figures. Te-Stack Operating Manual, 391862, en, V2.3 3 - 5...

  • Page 30: Product Identification

    3 - Technical Data Introduction 3.1.2 Product Identification The Te-Stack can be identified by the type plate, which is located on the instrument as shown in the figure: Fig. 3-7 Type plate location/appearance On the type plate you find the following information: ...

  • Page 31: Technical Data

    3 - Technical Data Technical Data Tab. 3-1 Necessary components of the Te-Stack (basic) configuration (cont.) All Te-Stack versions Base unit for 1 stacker column Stacker columns for microplates, DiTi racks or DiTi boxes (LiHa or Te-MO/MCA access) Tool Reference plate Options The following options are available for the Te-Stack: Tab.

  • Page 32: Electrical Specifications (Supply)

    3 - Technical Data Technical Data Tab. 3-4 Physical specifications of components (weight and dimensions) Weight Dimensions (kg/lbs) (Depth x Width x Height) Te-Stack support for Te-MO 3.8 kg 163 mm x 590 mm x 400 mm (8½ pounds) (6.5 in. x 23.3 in. x 15.8 in.) Te-Stack worktable exten- 13.3 kg 504 mm x 606 mm x min.
  • Page 33 3 - Technical Data Technical Data 3.2.4 Supported Microplates Tab. 3-7 Supported microplates Types 96, 384, 1536 wells microplates, deep well plates. The Microplates must meet the SBS standard 2001.  4-10. Refer to chapter 4.4.1 “Microplates”, Height 8 - 42 mm (0.3135 to 1.654 in.) 3.2.5 Stacker Column Capacity Tab.

  • Page 34: Environmental Conditions

    3.3.1 Freedom EVO Computer Requirements Refer to the “Freedom EVO Operation Manual”. 3.3.2 Software Requirements It is strongly recommended to use the latest software versions. Please contact your Tecan representative for more information. Tab. 3-11 Required software versions ≥ Freedom EVOware Version ≥...

  • Page 35: Options

    3 - Technical Data Options 3.4 Options 3.4.1 Waste Station and Waste Chute (Options) Freedom EVO version: Waste station, waste chute for automated disposal of microplates or DiTi boxes. Fig. 3-8 Freedom EVO version waste stations (A) and waste chute (B) Waste stations Waste chute Waste station nested DiTi...

  • Page 36: Cabinet (Option)

    3 - Technical Data Options 3.4.3 Cabinet (Option)  3-12: Cabinet suitable for Te-Stack as shown in Fig. 3-10, Fig. 3-10 Cabinet for Te-Stack 3 - 12 Te-Stack Operating Manual, 391862, en, V2.3...

  • Page 37: Description Of Function

    4 - Description of Function Overview of Modules and Components 4 Description of Function Purpose of This This chapter explains the basic principle of the Te-Stack, shows how it is structured and gives a functional description of the assemblies. Chapter 4.1 Overview of Modules and Components 4.1.1 Te-Stack With the Te-MO Each of the three Te-MO slides can be equipped with a Te-Stack base unit.

  • Page 38: Base Unit Support

    4 - Description of Function Overview of Modules and Components 4.1.3 Base Unit Support Two versions are available:  Base unit support without drawer, used for the front position.  Base unit support with drawer, used for the rear position. The drawer is necessary for replacing the stacker columns.

  • Page 39: Barcode Scanner (Option)

    4 - Description of Function Overview of Modules and Components The plate locks (A) at the lower end of the stacker column prevent the racks from falling down. To unload a rack the plate locks can be released. Plate locks Plate lock bar Fig.

  • Page 40: Function

    4 - Description of Function Function 4.2 Function 4.2.1 General The stacker columns in the Te-Stack base units are filled with microplates, DiTi boxes, or DiTi racks, hereafter referred to as “racks”. Optical sensors (A) in the Te- Stack base units check if the stacker columns contain a minimum amount of these racks or if the stacker column is empty.
  • Page 41 4 - Description of Function Function A mechanical feature (plate lock) in the stacker column and the Te-Stack base unit now separates the bottom rack from the stack. The stack grippers, holding this rack, descend. Fig. 4-6 Descending rack, held by two grippers The grippers spread (open) to carefully place the rack onto the slide of the transfer station.
  • Page 42 4 - Description of Function Function Fig. 4-8 Transfer carrier with rack in position below the MCA (LiHa/RoMa) After treatment on the Freedom EVO worktable, the RoMa/MCA puts the rack back to the transfer carrier. The transfer carrier moves the rack to the waste station for disposal.
  • Page 43 4 - Description of Function Function Note: A Te-Stack base unit can handle DiTi-boxes and MPs; however, the  corresponding stacker columns are different in size. See Fig. 4-10, 4-7. Fig. 4-10 MPs (A) and DiTi boxes (B) in the corresponding stacker columns Function of Drawer Use (pull) the drawer to access the rear Te-Stack base unit (i.e.

  • Page 44: Nested Diti Stack

    4 - Description of Function Nested DiTi Stack 4.3 Nested DiTi Stack Loading The support carrier (A) is moved below the Te-Stack stacker column (C) to be loaded with a nested DiTi insert (B). Fig. 4-12 Te-Stack with Nested DiTi Support Carrier Nested DiTi stack Insert...
  • Page 45 4 - Description of Function Nested DiTi Stack Discarding The empty insert (B) still loaded on the support carrier (A) are moved to the waste station (C) to be discarded. The support carrier (A) remains on the Te-Stack slide to continue collecting loaded DiTi inserts from the nested DiTi Stack. ATTENTION Risk of jamming.

  • Page 46: Consumables

    4 - Description of Function Consumables 4.4 Consumables 4.4.1 Microplates A microplate is a reaction vessel with either 96, 384, or 1536 wells. The microplate has defined measurements (width, length, alignment) and complies with the SBS standard. Fig. 4-14 Example of a 96-well Microplate Note: Covers cannot be used and the microplates must be stackable.
  • Page 47 4 - Description of Function Consumables Fig. 4-16 Nested DiTi Stack Te-Stack Operating Manual, 391862, en, V2.3 4 - 11...

  • Page 48: Diti Rack For Liha Access

    4 - Description of Function Consumables 4.4.3 DiTi Rack for LiHa Access DiTi racks (for LiHa access) are stacked in stacker columns for microplates. Fig. 4-17 Te-Stack DiTi rack 4 - 12 Te-Stack Operating Manual, 391862, en, V2.3...

  • Page 49: Installing The Te-Stack

    The initial installation of the Te-Stack on the instrument must be carried out by a Tecan FSE.  If the position of the Te-Stack should be altered, please call a Tecan FSE. Where to place Take the following considerations into account when deciding on where to place...

  • Page 50: Reinstalling The Te-Stack

    Reinstalling the Te-Stack 5.2 Reinstalling the Te-Stack After the initial installation by the Tecan FSE, the complete Te-Stack may be taken off as a whole unit and may be replaced later. This task may be performed by the operator, but only if ...

  • Page 51: Te-Mo Version

    Mount Te-Stack support using the four screws (B). Remount the front cover. 5.2.2.2 Freedom EVO Version Contact the Tecan FSE. 5.2.3 Connecting the Te-Stack to Freedom EVO Open the front access panel of of the Freedom EVO. Screw off the left worktable cover of the Freedom EVO.

  • Page 52: Settings And Checks After Reinstallation

    5 - Putting into Operation Reinstalling the Te-Stack 5.2.4 Settings and Checks after Reinstallation 5.2.4.1 Te-MO Version Perform the setup Mechanical Adjustment of Te-Stack positions on the Te- MO panel. Refer to the “Instrument Software Manual”. Perform the setup Teach Te-Stack positions in the Te-Stack panel. Refer to the “Instrument Software Manual”.

  • Page 53: Operation

    6 - Operation Safety Instructions 6 Operation Purpose of This This chapter gives instructions on how to operate the Te-Stack properly and safely. Chapter 6.1 Safety Instructions WARNING Automatically moving parts. Injuries (crushing, piercing) possible, if the safety covers are not in place. ...

  • Page 54: Switching On

    6 - Operation Preparations and Checks before Starting a Run 6.2.2 Switching On Note: The software protection module (dongle) must be connected to the USB port of the PC. Note: The Freedom EVO instrument must be switched on before starting the application software.

  • Page 55: Starting The Run

     6-4. Refer to the chapter “Manual Movement”, Note: Tecan recommends you to specify user accesses in the script. Proceed as follows: If the system is running, click the Pause button. Pull the stacker column forwards using the two handles (A in Fig.
  • Page 56 6 - Operation Tasks During a Run Fig. 6-1 Replacing a stacker column Handles Grippers Replacing Push the stacker column into the Te-Stack base unit using the two handles (A  6-4) Fig. 6-1 “Replacing a stacker column”, If the system has been stopped, click the Continue button. Manual Manually, move the grippers to the park position: Movement...

  • Page 57: Refilling Stacker Column For Mps Or Diti Racks

    6 - Operation Tasks During a Run 6.5.2 Refilling Stacker Column for MPs or DiTi Racks ATTENTION Compatibility.  A stacker column for microplates cannot be used for DiTi boxes. Covers for microplates and DiTi racks cannot be used. Installing the The figure below shown an installed nested DiTi carrier slide.

  • Page 58: Refilling Stacker Column For Diti Boxes

    6 - Operation Tasks During a Run ATTENTION Risk of damage to equipment. Removing stacker column loaded with nested DiTi will lead to damage to DiTi.  Install the carrier slide before removing the column.  Remove all nested DiTi stacks form the columns before removal. Fig.

  • Page 59: Stopping And Terminating A Run

    6 - Operation Stopping and Terminating a Run 6.6 Stopping and Terminating a Run 6.6.1 Stopping a Run Note: Normally, the run is stopped automatically when finished. 6.6.2 Checking and Terminating Tasks after Stopping a Run Note: The Te-Stack is always used together with other instruments. Refer to the corresponding manuals as well.

  • Page 60: Interrupting Or Aborting A Run

    6 - Operation Interrupting or Aborting a Run 6.8 Interrupting or Aborting a Run Interrupt Pause the script/process. Refer to the “Application Software Manual”. Clear the error, or carry out the requested tasks, respectively. Continue the script/process. Refer to the “Application Software Manual”. Abort Abort (stop) the script/process.

  • Page 61: Emergency Stop

    Is the programming of the method correct? – Was a carrier position taught incorrectly? Note: Contact the Tecan FSE if service or repair tasks are required. WARNING Danger of contamination Depending on the applications, parts of the unit may have been in contact with bio hazardous, poisonous or even radioactive materials.
  • Page 62 6 - Operation Defining Scripts 6 - 10 Te-Stack Operating Manual, 391862, en, V2.3...

  • Page 63: Preventive Maintenance

    7 - Preventive Maintenance Tools and Consumables 7 Preventive Maintenance Purpose of This This chapter gives instructions on all maintenance work to be performed in order to keep the Te-Stack in good working condition. Chapter In addition to this, adjustment and repair jobs the operator can carry out by himself/herself are explained.

  • Page 64: Maintenance Schedule

    7 - Preventive Maintenance Maintenance Schedule 7.2 Maintenance Schedule Maintenance Note: In order to be able to track all maintenance performed on the Te-Stack over Record the whole lifetime, the periodic maintenance must be recorded as follows: • Fill in the necessary data in the logbook of the superior instrument. Every Day Tab.

  • Page 65: Maintenance Tasks

    7 - Preventive Maintenance Maintenance Tasks 7.3 Maintenance Tasks 7.3.1 Safety Instructions WARNING Chemical, biological and radioactive hazards can be associated with the substances used or the samples processed with the Te-Stack. The same applies to waste disposal.  Always be aware of possible hazards associated with these substances. ...

  • Page 66: Barcode Scanner

    7 - Preventive Maintenance Performing the Requested Tests and Settings 7.3.4 Barcode Scanner ATTENTION The laser output window of the barcode scanner must be perfectly clean at all times. Even slight soiling may cause errors.  For cleaning, avoid abrasive substances. ...

  • Page 67: Adjustments And Replacements

    7 - Preventive Maintenance Adjustments and Replacements 7.5 Adjustments and Replacements 7.5.1 Safety Instructions WARNING Chemical, biological and radioactive hazards can be associated with the substances used or the samples processed with the Te-Stack. The same applies to waste disposal. ...

  • Page 68: Teaching The Roma Position

    7 - Preventive Maintenance Adjustments and Replacements 7.5.2.2 Freedom EVO Version Fig. 7-1 Replacing acrylic glass covers (Freedom EVO version) Removing Remove the 4 screws (see arrows) and the covers. Replacing/ Place the two covers and remount the four screws. Mounting 7.5.3 Teaching the RoMa Position Refer to the “Freedom EVOware Software Manual”.

  • Page 69: Troubleshooting

    “Corrective measures”. Correct? The elimination of more complicated malfunctions or errors is usually performed by the Tecan FSE according to separate instructions. In this case, reference to the FSE is made. Te-Stack Operating Manual, 391862, en, V2.3 8 - 1...

  • Page 70: Troubleshooting Table

    Check the gripper mechanism. stuck. If the problem cannot be solved, contact the Tecan FSE. The solenoid is defec- Contact the Tecan FSE. tive. Stack for DiTi boxes DiTi box gets stuck. DiTi boxes are loaded Adjust the DiTi boxes.

  • Page 71: Shutdown,

    9 - Shutdown, Storage and Shipping Shutdown 9 Shutdown, Storage and Shipping 9.1 Shutdown 9.1.1 Taking Out-of-Service Procedure Taking Out of To take the instrument out of service for storage or shipping, i.e. if you intend to shut down the instrument for a longer period of time, proceed as follows: Service WARNING Chemical, biological and radioactive hazards can be associated with the...

  • Page 72: Freedom Evo Version

    Remove the four screws (B) and Te-Stack support with all Te-Stack base units. Clean all parts and carry out the appropriate decontamination procedure. 9.1.3 Freedom EVO Version Contact the Tecan FSE. 9 - 2 Te-Stack Operating Manual, 391862, en, V2.3...

  • Page 73: Reporting

    The environmental conditions for storage are listed in the technical data. See  3-10. chapter 3.2.6 “Environmental Conditions”, Conditions 9.4 Transport The Tecan FSE determines the transport method depending on the shipping distance and other criteria. Te-Stack Operating Manual, 391862, en, V2.3 9 - 3...
  • Page 74 9 - Shutdown, Storage and Shipping Transport 9 - 4 Te-Stack Operating Manual, 391862, en, V2.3...

  • Page 75: Disposal Of Packing Material

    Return the packaging of the product, spare parts and options via the field service engineer (FSE) to the manufacturer. 10.2 Disposal of Operating Material Since the material processed by the Te-Stack is not known to Tecan, detailed information on how to dispose of it cannot be given here. WARNING Chemical, biological and radioactive hazards can be associated with the waste material from the process run on the Te-Stack.

  • Page 76: Disposal Of The Instrument

    10 - Disposal Disposal of the Instrument 10.3 Disposal of the Instrument EC Directive The European Commission has released the Directive on Waste Electrical and Electronic Equipment (WEEE; 2002/96/EC). WEEE Since August 2005, producers have been responsible for taking back and recycling electrical and electronic equipment.
  • Page 77 Look up the ordering information in the tables. How to Order Always state the designation and the part number when ordering spare parts. Spare Parts Ordering Order the parts from Tecan.  12-1. Address See chapter 12 “Customer Support”, Te-Stack Operating Manual, 391862, en, V2.3...

  • Page 78: Te-Stack Essentials

    Refer to the table below to find out the designation and the part number. Fig. 11-1 Te-Stack Tab. 11-1 Te-Stack essentials Item No. Designation Tecan Part No. Transfer station 30020083 Stacker column for microplates or DiTi racks 10612251 Stacker column for DiTi boxes...

  • Page 79: Diti Racks

    Te-Stack Essentials 11.1.1 DiTi Racks Refer to the table to find out the designation and the part number: Tab. 11-2 Racks for DiTis Designation Tecan Part No. Rack for (LiHa) DiTis 1000 µl 10612264 Rack for (LiHa) DiTis 100/200 µl 10612265 Note: These racks fit in the stacker column for microplates.

  • Page 80: Options

    Options 11.2 Options Refer to the table to find out the designation and the part number: Tab. 11-5 Te-Stack options Designation Tecan Part No. Waste station (Freedom EVO version) 30020034 Waste chute (Freedom EVO version) 30020035 Waste station (Freedom EVO version, nested DiTi)
  • Page 81 11 - Spare Parts and Accessories Options 11.2.1.1 Disposable Tips (DiTi) Tab. 11-7 Disposable tips for MCA96 Plain Text Designation Label Designation 200 µl disposable tips, 5 cartons with 10 boxes 10612340 DITI 200µL 4800 PCE. GENMATE/TE-MO of 96 DiTis 200 µl sterile disposable tips, 5 cartons with 10 10612341 DITI 200µL STERILE 4800P.
  • Page 82 11 - Spare Parts and Accessories Options 11 - 6 Te-Stack Operating Manual, 391862, en, V2.3...

  • Page 83: Customer Support

    This chapter informs you how to contact us in case help is needed. It lists addresses and telephone numbers of the manufacturer’s representatives. Chapter How to get Help Tecan and its representatives maintain a fully trained staff of technical specialists around the world. For any technical question, contact the nearest Tecan representative. Feedback on If you have any comments on this Operating Manual or suggestions for improvement, please send them by e-mail to docfeedback@tecan.com.
  • Page 84 4022 Stirrup Creek Road, Suite 310 Telefax +1 919 361 5201 Durham, NC 27703 Toll free in the US: Telephone +1 800 TECAN US or Telephone +1 800 832 2687 E-mail helpdesk-us@tecan.com 12 - 2 Te-Stack Operating Manual, 391862, en, V2.3...
  • Page 85 12 - Customer Support Tecan Systems Inc. Telephone +1 408 953 3100 (Components) 2450 Zanker Road Telefax +1 408 953 3101 San Jose, CA 95131 Toll free in the US: Telephone +1 866 798 3226 E-mail tecan-sy@tecan.com Te-Stack Operating Manual, 391862, en, V2.3...
  • Page 86 12 - Customer Support 12 - 4 Te-Stack Operating Manual, 391862, en, V2.3...

  • Page 87: Index

    13 - Index 13 Index Purpose of This This chapter contains an alphabetical index which offers you help in finding information more quickly. Chapter Abort Freedom EVO ....
  • Page 88 13 - Index ..Preparation for reinstalling Start ..Preparing the system ..Starting a run Stop Refill ..Checks after stopping .

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