Configure Ntp Servers; Auto Service Requests - Oracle FS1-2 Installation Manual

4 Enter the Secondary DNS Server IP address.
5 Click OK.
Related Links

Configure NTP Servers

Configure the Email Server
Configure NTP Servers
Configure the Oracle FS System time so that event timestamps and logging
timestamps are accurate and so that time-dependent applications work properly.
1 Navigate to System > Global Settings > System Time.
2 Select Actions > Modify.
3 Select the option for configuring the system time.
4 Depending on which option you select, enter the NTP server details for up
to three NTP servers, or choose the system time using the date and time
dialog.
Note: Using system time is not recommended.
Important: If either option that you choose changes the time to be prior to
the current time, the Pilot restarts to implement the new time.
5 Click OK.
After approximately 15 minutes, ensure that there are no Oracle FS System alerts
and events indicating that the NTP sync has failed.
Note: Microsoft Windows systems can be used for NTP servers only if a third
party UNIX-compatible NTP application is installed on them.

Auto Service Requests

Oracle Auto Service Request (ASR) is a feature of Oracle hardware warranty and
Oracle Premier Support for Systems. The ASR feature automatically generates a
service request for specific Oracle FS System software and hardware events. This
automated feature securely expedites system diagnostics, prioritizes your service
requests, and dispatches parts, if needed.
The ASR feature performs the following activities automatically:
Generates a service request (SR) when needed
•
Handles service requests according to priority
•
Dispatches parts when needed
•
Attaches Call‑Home logs and log bundles to the SR
•
My Oracle Support (MOS) allows you, or a customer user administrator (CUA),
to associate your Oracle FS System with a customer support identifier (CSI),
which indicates that your system is licensed for Oracle Customer Support. The
Configure Global Settings
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