Oracle FS1-2 Installation Manual
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Oracle FS1-2 Installation Manual

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Oracle FS1-2 Flash Storage System
Installation Guide (Racked)
Part Number E52540-02
Oracle FS1-2 Flash Storage System release 6.1
2015 February

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  • Page 1 Oracle FS1-2 Flash Storage System Installation Guide (Racked) Part Number E52540-02 Oracle FS1-2 Flash Storage System release 6.1 2015 February...
  • Page 2 Oracle Corporation and its affiliates disclaim any liability for any damages caused by use of this software or hardware in dangerous applications.
  • Page 3 Les informations fournies dans ce document sont susceptibles de modification sans préavis. Par ailleurs, Oracle Corporation ne garantit pas qu’elles soient exemptes d’erreurs et vous invite, le cas échéant, à lui en faire part par écrit.

  • Page 4: Table Of Contents

    List of Figures ..........................7 List of Tables ..........................10 Preface ............................12 Related Documentation .......................12 Oracle Resources ........................12 Chapter 1: Oracle FS Systems: Installation Overview ..............13 Racked Systems ........................13 Installation Overview ......................15 Planning for System Installation...................17 System Components......................18 Component Chassis Hardware Specifications ..............20 System Power Requirements ....................23...
  • Page 5 Download Oracle FS System Manager to Workstations ............70 Download Oracle FS Command Line Interface ..............71 Verify the Controller Service Type ..................71 Update the Oracle FS System Software and Firmware ............72 Download Software and Firmware Updates ..............72 Upload the Software and Firmware Package ..............73 Update the Oracle FS System Software.................74...
  • Page 6 Contents Verify System Status Using the Oracle FS Portal ..............98 Verify System Status Using the FS System Manager............99 Appendix A: Wiring Diagrams ....................103 Pilot Management Interface Wiring Diagram ..............103 Controller Wiring Diagrams ....................104 Drive Enclosure Wiring Diagrams ..................108 Appendix B: Oracle FS System Data ..................114 System Packaging and Transportation ................114...

  • Page 7: List Of Figures

    List of Figures Figure 1: Racked Oracle FS System..................13 Figure 2: Cable trough location in the Oracle FS System............14 Figure 3: Racked system: Installation overview................16 Figure 4: Controller-to-Drive Enclosure cabling between two racks..........33 Figure 5: WWnN label.......................33 Figure 6: SSN label........................34 Figure 7: Cabling workflow......................37...
  • Page 8 Figure 31: Controller CMA ......................91 Figure 32: Pilot management interface main screen..............98 Figure 33: Oracle FS System login screen................99 Figure 34: Oracle FS System Manager login screen...............100 Figure 35: Pilot wiring diagram (management connectivity)............103 Figure 36: Controller wiring diagram (management connectivity)...........104 Figure 37: Controller wiring diagram (customer data network)..........105...
  • Page 9 List of Figures Figure 55: LEDs at the front of the Pilot..................130 Figure 56: LEDs at the back of the Pilot..................131...

  • Page 10: List Of Tables

    Table 8: Controller power characteristics .................22 Table 9: Drive Enclosure power characteristics................23 Table 10: Low voltage dual phase PDU for Oracle Flash Storage Systems......24 Table 11: Low voltage three-phase PDU for Oracle Flash Storage Systems......25 Table 12: High voltage single phase PDU for Oracle Flash Storage Systems......26 Table 13: High voltage three-phase PDU for Oracle Flash Storage Systems......26...
  • Page 11 List of Tables Table 27: System temperature and humidity specifications............114 Table 28: Controller LED status and description (front panel)..........116 Table 29: Controller LED status and description (back panel)..........119 Table 30: Controller power supply LED status and description ..........122 Table 31: Controller fan LED status and description ..............122 Table 32: Controller ESM LED status and description ............124 Table 33: Drive Enclosure LED status and description (operator panel).........126 Table 34: Drive Enclosure LED status and description (power cooling module).....127...

  • Page 12: Preface

    Preface Related Documentation Oracle Flash Storage System Glossary • Oracle FS1-2 Flash Storage System Customer Service Guide • Oracle Flash Storage System Administrator’s Guide • Oracle FS1-2 Flash Storage System Release Notes • Oracle Resources Table 1: Oracle resources For help with...

  • Page 13: Chapter 1: Oracle Fs Systems: Installation Overview

    Racked systems can weigh up to 1800 pounds due to the additional weight of the components, cables, and the pallet. The following figure shows an example of a racked Oracle FS System: Figure 1: Racked Oracle FS System...

  • Page 14: Figure 2: Cable Trough Location In The Oracle Fs System

    Oracle FS Systems: Installation Overview 5 DE2-24C Drive Enclosure (locations may vary) Oracle FS Systems that use the X5-2 Pilots and which have a gap of one rack unit (RU) or more because there is no component chassis installed below the bottom Pilot node might have a 1 RU cable trough (PN: 7098533) installed directly below the bottom Pilot.

  • Page 15: Installation Overview

    System Components Installation Overview Installation Overview Because a racked Oracle FS System is mounted into the rack and cabled at the factory, the layout of the components inside the rack follows the Oracle recommended rack placement and cabling guidelines. Note: Ensure that all site-preparation steps have been taken at the data center before starting the installation.

  • Page 16: Figure 3: Racked System: Installation Overview

    Note: Depending on the Oracle FS System configuration, the system startup can take 30 minutes or longer. The process of starting up the Oracle FS System might be initiated multiple times as the Controller ports are provisioned before the...

  • Page 17: Planning For System Installation

    • Note: To ensure that all planning requirements have been met and the site is ready for an Oracle FS System racked installation, follow the site preparation checklist. Tip: When moving a heavy racked systems to the installation site, use steel tracks to guide the system on to the floor.

  • Page 18: System Components

    Oracle FS Systems: Installation Overview System Components An Oracle Flash Storage System consists of Pilots, Controllers, and Drive Enclosures. Replication Engines can also be added to the system for replication purposes. The following table summarizes the components that comprise the Oracle FS System along with their model name, quantity, and description.
  • Page 19 APC PowerNet MIB specifications so that it can send SNMP traps to the Oracle FS System to indicate that it is operating in battery mode or in normal mode and that the Oracle FS System should be configured to receive the...

  • Page 20: Component Chassis Hardware Specifications

    SNMP, see the Schneider Electric MIB Reference Guide (http://www.apcmedia.com/salestools/JGAY-83UPH9/ JGAY-83UPH9_R0_EN.pdf). In short, a UPS system must be based on the maximum wattage requirements of the sum total of all the Oracle FS System components. Related Links Unpacking Systems Planning for System Installation...

  • Page 21: Table 5: De2-24P Drive Enclosure Dimensions And Weight

    Oracle FS Systems: Installation Overview Table 5: DE2-24P Drive Enclosure dimensions and weight Attribute Value Height 3.46 in (8.79 cm); 2U Weight (with 55 lb (24.9 kg) drives) Width Width across mounting flange: 19 in (48.26 cm) Width across body of enclosure: 17.44 in (44.29 cm) Depth 24.8 in (62.99 cm)

  • Page 22: Table 8: Controller Power Characteristics

    Oracle FS Systems: Installation Overview Table 7: Pilot power characteristics (continued) Power Value characteristic Maximum heat 1102 BTU/hr dissipation AC receptacle IEC 60320 C14 inlet type Table 8: Controller power characteristics Power Value characteristic Frequency 50–60 Hz (47–63 Hz range)

  • Page 23: System Power Requirements

    System Power Requirements The total power consumed by the Oracle FS1 Flash Storage System is dependent on the configuration of the system. To determine the system electrical input ratings for Oracle Flash Storage Systems that use the Oracle supported PDUs, refer to the PDU information provided for Oracle Flash Storage Systems.

  • Page 24: Table 10: Low Voltage Dual Phase Pdu For Oracle Flash Storage Systems

    Oracle or third party PDUs. Non-Oracle PDUs must be compatible with Oracle component power cord lengths and plug types. Non-Oracle PDUs must be mounted in a manner such that the power cords provided by Oracle might be used and the PDUs do not obstruct the ability to replace field replaceable units (FRUs) and customer serviceable units (CRUs).

  • Page 25: Table 11: Low Voltage Three-Phase Pdu For Oracle Flash Storage Systems

    Oracle FS Systems: Installation Overview Table 10: Low voltage dual phase PDU for Oracle Flash Storage Systems (continued) Low Voltage 2Ph (2W + ground) Outlet groups for each PDU PDU power cord length 2 meters (6.6 feet) PDU power cords are 4 m (13 ft) long, but only 2 m (6.6 ft) are usable outside of the...

  • Page 26: Table 12: High Voltage Single Phase Pdu For Oracle Flash Storage Systems

    Oracle FS Systems: Installation Overview Table 12: High voltage single phase PDU for Oracle Flash Storage Systems High Voltage 1Ph (2W + ground) kVA size 10 kVA Marketing part number 7104983 Manufacturing part number 7051801 Phase Voltage input 2x [2Ph. (2W+ground)] 230Vac, 50 Hz, maximum.

  • Page 27: Site Preparation Checklist

    Site Preparation Checklist Before system installation, complete the tasks outlined in the pre-installation checklist as part of the site preparation and installation planning. Your Oracle Sales team can arrange for site audit and installation services. Table 14: Site preparation checklist...
  • Page 28 CAUTION: To reduce the risk of electric shock or damage to installed equipment, never disable the grounding plug on any power cord. Documentation requirements ❑ Check the Oracle FS1-2 Flash Storage System Release Notes and MyOracle Support (MOS) (https://support.oracle.com/) portal to see if any software updates are available.
  • Page 29 IP address may be assigned using DHCP. The address for each Pilot may not be assigned using DHCP. DNS hostnames for the Pilot management interfaces are optional, but recommended. The standard Pilot configuration or the Oracle FS System factory default IP addresses are as follows: Shared IP: 10.0.0.2 •...

  • Page 30: Unpacking Systems

    ❑ The Oracle FS System defaults to the correct Call-Home connection parameters and IP addresses, if it uses a direct connection to the Oracle servers. If you are using a Proxy server, the information on the Call-Home connection parameters and IP addresses comes from the local network and firewall administrators.

  • Page 31: Required Tools

    Related Links Racked Systems Electrostatic Discharge Precautions Warnings and Cautions Required Tools Required Tools Before starting the installation of an Oracle Flash Storage System, be sure you have the required equipment and tools available. Table 15: Required tools Tool Purpose Illustration...

  • Page 32: Warnings And Cautions

    Oracle FS Systems: Installation Overview Table 15: Required tools (continued) Tool Purpose Illustration Torx T30 screwdriver Connect two racks. ® Wire cutters Cut cable wraps on the power cords. Cable management rings Route cables. (included) Warnings and Cautions Hazard signal words conform to the American National Standards Institute (ANSI) Z535.4-2002 meanings.

  • Page 33: Wwnn And System Serial Number Labels

    2 Controller 4 Drive Enclosure WWnN and System Serial Number Labels The system serial number (SSN) labels and the Controller World Wide Node Number (WWnN) labels are on the Oracle FS System to facilitate system identification. Figure 5: WWnN label...

  • Page 34: Figure 6: Ssn Label

    Oracle FS Systems: Installation Overview Following is a representation of the SSN label that contains the system serial number and the Oracle part number of the Oracle FS System. Figure 6: SSN label...

  • Page 35: Chapter 2: Oracle Fs Systems: Cabling Overview

    Oracle FS Systems: Cabling Overview Cabling an Oracle FS System The modular design of an Oracle FS System provides a highly scalable storage facility. You achieve scalability by deploying a collection of specialized subsystems that are connected by external cables and internal cables to create a system.

  • Page 36: Cabling Workflow

    Build Map for Your Oracle FS System Types of External Cables Cabling Workflow A high-level workflow helps guide the process of cabling an Oracle FS System. Note: Do not connect the system to the customer network until the initial configuration of the management interface is completed.

  • Page 37: Figure 7: Cabling Workflow

    Oracle FS Systems: Cabling Overview Figure 7: Cabling workflow...

  • Page 38: Pilot Cabling

    Configure the Management IP Addresses Configure Global Settings Pilot Cabling External cabling of the Pilot nodes connects the Oracle FS System to the customer management network. Internal cabling provides the private management interface (PMI) to support the internal private management protocol used for the internal functioning of the system.

  • Page 39: Controller Cabling

    Oracle FS Systems: Cabling Overview 3 NET 2 port connects to the NET MGT port on the partner Pilot node (Ethernet). Controller Cabling External cabling for the Controllers provides the interface to the customer data network. Internal cabling supports the private management interface (PMI) and the Backend SAS Interconnect.

  • Page 40: Drive Enclosure Cabling

    Oracle FS Systems: Cabling Overview Legend 1 NET MGT port connects 4 NET 2 port connects to the NET 2 port on to the cluster interconnect the partner Controller(Ethernet). port on the partner Controller (Ethernet). 2 Cluster interconnect 5 SAS HBA ports connect between the...

  • Page 41: Build Map For Your Oracle Fs System

    Drive Enclosure Wiring Diagrams Build Map for Your Oracle FS System Included in the shipment of an Oracle FS System is a build map. The build map is a document that summarizes the configuration of the system and how the hardware components of the system were assembled and tested during the manufacturing process.
  • Page 42 Oracle FS Systems: Cabling Overview The part numbers of each Controller, Oracle MaxRep, and Drive Enclosure • The serial numbers and PCI slot assignments of each HBA • The serial numbers of the SFP+ transceiver modules • Each Drive Enclosure number and string assignment •...

  • Page 43: Figure 14: Build Map

    Oracle FS Systems: Cabling Overview Figure 14: Build map...

  • Page 44: Chapter 3: Oracle Fs System Cables

    Customers must supply their own Ethernet cables for connecting the Pilots to the customer management network and for connecting the Controllers to the customer data network. Oracle has no cable color requirements for connecting the Oracle FS System to the customer network.

  • Page 45: Types Of Internal Cables

    Handling and Care of Fiber Optic Cables Types of Internal Cables The types of internal cables for the Oracle FS System are summarized in the sections below. Note: If you require additional internal cables, you can order them from Oracle.

  • Page 46: Table 19: Private Management Network Cables

    Oracle FS System Cables Private Management Network Cables The following table lists the types of internal cables and the cable lengths that are used for the Private Management Network. Table 19: Private Management Network cables Cable Color Cable path Cable...

  • Page 47: Figure 15: Example Of Mini-Sas Hd To Mini-Sas Hd Cable Connectors

    Oracle FS System Cables SAS Cables for Connecting the Controllers The following table lists the type of mini-SAS high density (HD) cable and cable length used to cross-connect the Controllers. Table 20: Mini-SAS HD cables Cable Color Cable path Quantity...

  • Page 48: Figure 16: Example Of Mini-Sas To Mini-Sas Hd Cable Connectors

    Oracle FS System Cables Table 21: Mini-SAS to mini-SAS HD cables Cable Color Cable path Quantity Cable length Mini-SAS to Black Connects a Varies based on the 9.84 feet mini-SAS HD Controller to a Drive configuration of the (3 m)

  • Page 49: Figure 17: Example Of Mini-Sas To Mini-Sas Cable Connectors

    Oracle FS System Cables Table 22: Mini-SAS to mini-SAS cables Cable Color Cable path Quantity Cable length Mini-SAS to Black Connects a Drive Varies based on 9.84 feet mini-SAS Enclosure to another (3 m) Drive Enclosure of the configuration of...

  • Page 50: Figure 18: Example Of A Power Cord With C13 To C14 Angled Connectors

    Oracle FS System Cables Table 23: Power cords and PDU connections Cable Color Cable path Quantity Cable length Power (C13 Black Connects power cooling Varies based on 3.28 feet to C14 angled module 1 of a Drive the configuration (1 m)

  • Page 51: Cable Labels

    Oracle FS System Cables Cable Labels The SAS cables and the internal Ethernet cables provided with the Oracle FS System have labels attached at both ends. The labels designate the hardware component and the corresponding port to which the cable connects.

  • Page 52: Routing Cables

    Canned pressurized air • Routing Cables Proper routing of cables allows for maintenance of the Oracle FS System without the need to remove the cables. Routing cables properly also helps prevent damage to the Oracle FS System components during maintenance.

  • Page 53: Figure 20: Controller Cables Routed Through The Cma

    Oracle FS System Cables The following figure shows an example of the cables routed through a Controller CMA. Figure 20: Controller cables routed through the CMA Legend 1 Back of a Controller 3 CMA 2 Controller cables The following figure shows an example of the cables routed through a Pilot CMA.
  • Page 54 Oracle FS System Cables Legend 1 Back of a Pilot 3 CMA 2 Pilot cables...

  • Page 55: Chapter 4: System Power

    Vertical PDUs allow the 42 RU space in the rack to be used for installing system components. PDUs are always used in pairs. Each power distribution unit (PDU) must be attached to a dedicated facility circuit. Each Oracle FS System component (Pilots, Controllers, and Drive Enclosures) must have its power supplies connected to separate PDU circuits to ensure complete redundancy of power.

  • Page 56: Connect The Power Cables To The Power Supply

    Review the Oracle FS System power requirements. • In an Oracle rack, the main power cables are secured at the two lower anchor points in the PDU at the factory and the excess cabling is spooled in the bottom of the rack to enable access to the components. The final routing of the main power cables is based on whether the source of the main power supply at the data center is overhead or through the floor.

  • Page 57: Single-Phase Pdu Cabling

    Oracle FS System components (Pilots, Controllers, and Drive Enclosures). Note: The power cables connecting the Oracle FS System to the main power supply in the data center are routed based on whether the source of the main power supply in the data center is located overhead or located at the floor level.

  • Page 58: Figure 22: Single Phase Pdu Outlet Groups

    System Power Table 24: Single-phase PDUs (continued) Single-phase North America, South America, EMEA PDUs Japan, and Taiwan Outlet groups All PDUs have 42 outlets arranged All PDUs have 42 outlets in six groups of seven outlets. arranged in six groups of seven outlets.

  • Page 59: Wiring Diagram: Single-Phase Pdu

    Wiring Diagram: Single-Phase PDU The wiring diagram for cabling a single-phase power distribution unit (PDU) shows power cord connections between the PDUs and the Oracle FS System components that are load balanced between the PDU outlet groups. The wiring diagrams for PDU cabling and the current load shown is representative and includes Drive Enclosures, two Controllers, and two Pilots.

  • Page 60: Figure 23: Wiring Diagram: Single-Phase Pdu Cabling

    System Power Figure 23: Wiring Diagram: Single-phase PDU cabling Related Links Single-Phase PDU Cabling...

  • Page 61: Three-Phase Pdu Cabling

    System Power Three-Phase PDU Cabling The following table lists the specifications for three-phase power distributions units (PDUs) in various countries. Table 25: Three-phase PDUs Three-phase North America, South America, EMEA PDUs Japan, and Taiwan Vertical rack-mounted PDUs that Vertical rack-mounted PDUs that Rack location occupy no rack unit (RU) space.

  • Page 62: Wiring Diagram: Three-Phase Pdu

    Wiring Diagram: Three-Phase PDU The wiring diagram for cabling a three-phase power distribution unit (PDU) shows power cable connections between the PDUs and the Oracle FS System components that are load balanced between the PDU outlet groups. The wiring diagrams for PDU cabling and the current load shown is representative and includes a DE2-24C Drive Enclosure (4U), a DE2-24P Drive Enclosure (2U), two Controllers, and two Pilots.

  • Page 63: Power On The System

    Figure 25: Wiring Diagram: Three-phase PDU Cabling Legend 1 AC lines in 2 Three-phase pre-installed PDU 3 Representative Oracle FS System Related Links Three-Phase PDU Cabling Power On the System Set up a separate circuit and power outlet for each power distribution unit (PDU) as part of your site planning.

  • Page 64: Figure 26: Power Switches On The Drive Enclosures

    System Power Ensure that the PDU circuit breaker switches are in the “OFF” or “O” position. Connect the PDUs to the power source at the data center. If the main circuit breakers at the data center are powered off, turn them on to supply power to the PDUs.

  • Page 65: Figure 27: Pdu Circuit Breakers (Example)

    System Power Note: Both of the Pilots are clearly labeled as Pilot 1 and Pilot 2. In a standard configuration, Pilot 1 is the bottom Pilot in the rack. Pilot 2 is the top Pilot in the rack. Ensure that all of the power cables plugged into the PDU are seated properly in their sockets.

  • Page 66: Chapter 5: Configure And Connect To The Customer Management Network

    Configure and Connect to the Customer Management Network Workflow for Customer Management Network A high-level workflow helps guide the process of configuring and connecting the Oracle FS System to the customer management network. Figure 28: Workflow configure and connect to management network...

  • Page 67: Ping 10.0.0.2

    Pilot 2. If the ping response fails, reconnect the laptop to the NET 3 port on Pilot 1 and power cycle Pilot 1. Ping 10.0.0.2. If the ping response fails, contact Oracle Customer Support.

  • Page 68: Configure The Management Ip Addresses

    The default password is pillar Use the default IP address of the Pilot (10.0.0.2) in the Oracle FS Name field to connect to the Oracle FS System. When you first log in to the GUI, you might receive a notice that the administrator password has expired.

  • Page 69: Connect To The Customer Management Network

    From the laptop, verify that you can log into the GUI using the updated IP address. Connect to the Customer Management Network To enable the customer to manage the Oracle FS System, connect the Pilots to the customer management network. The IP addresses of the Pilot management interface must •...

  • Page 70: Download Oracle Fs System Manager To Workstations

    Download Oracle FS System Manager to a Laptop Configure the Management IP Addresses Types of External Cables Download Oracle FS System Manager to Workstations After connecting the Oracle FS System to the customer management network, download and install Oracle FS System Manager (GUI) to the customer’s...

  • Page 71: Download Oracle Fs Command Line Interface

    Download Oracle FS Command Line Interface You can use Oracle FS Command Line Interface (FSCLI) to configure and manage the Oracle FS System. To install FSCLI, download the software from the Pilot and install the software on the customer’s management workstations.

  • Page 72: Update The Oracle Fs System Software And Firmware

    Download Software and Firmware Updates Download the latest software and firmware updates from My Oracle Support (MOS) to ensure that your Oracle FS System is up to date. You can download general availability releases, as well as patches specific to your system, from MOS.

  • Page 73: Upload The Software And Firmware Package

    Upload (stage) the extracted software or firmware RPM Package Manager (.rpm) file to the Oracle FS System. Upload the Software and Firmware Package After downloading a software and firmware update package from My Oracle Support (MOS), and extracting the RPM files from the ZIP archive, you can stage...

  • Page 74: Update The Oracle Fs System Software

    Firmware panel. Tip: Click Tasks on the Software and Firmware screen to view the staging progress in Oracle FS System Manager. The staging task only appears on the screen after the RPM file has been uploaded. After staging is complete, verify that the software or firmware module and the version number of a software or firmware module match what you intended to upload.

  • Page 75: Update The Drive Firmware

    Normal. Update the Drive Firmware During the initial installation of an Oracle FS System, make sure the drive firmware for all of the drives is current. Installing the updates of the drive firmware is a separate process from the software updates.
  • Page 76 Configure and Connect to the Customer Management Network Note: Depending on the number of Drive Enclosures and the number of drives in the system, the update to the drive firmware can be time consuming. After the upgrade completes, check that the version numbers of drive firmware are correct and that the system status is Normal.

  • Page 77: Chapter 6: Configure Global Settings

    Create an Additional Administrator 1 Account The Administrator 1 account has full privileges to perform all administrative, configuration, and recovery tasks for the Oracle FS System. Create an additional Administrator 1 account for your system to ensure that you have an additional account that can be used for password recovery.

  • Page 78: Configure Email For Administrator Accounts

    Connect to the Customer Data Network Test Administrator Password Recovery Configure the Email Server Configuring the email server enables the Oracle FS System to send notifications to selected individuals. The email server is also used for recovery of account passwords.

  • Page 79: Test Administrator Password Recovery

    Configure Email for Administrator Accounts Configure the Email Server Configure DNS Settings DNS servers are used by the Pilot to resolve the address of the Oracle Auto Service Request (ASR) server and to locate mail servers for sending password recovery instructions.

  • Page 80: Configure Ntp Servers

    Pilot restarts to implement the new time. Click OK. After approximately 15 minutes, ensure that there are no Oracle FS System alerts and events indicating that the NTP sync has failed. Note: Microsoft Windows systems can be used for NTP servers only if a third party UNIX-compatible NTP application is installed on them.

  • Page 81: Asr Activation Overview

    The CUA is typically a technical representative from your organization. The ASR feature relies on the Call‑Home feature of the Oracle FS System to communicate system events to MOS. After you configure and activate the ASR in MOS, your system is ready to notify Oracle Customer Support of certain system events.

  • Page 82: Settings For Asr (Call-Home)

    After the initial Call‑Home configuration, and the activation of the ASR asset in MOS, the Oracle FS System sends daily and weekly system heartbeats to MOS. The heartbeats keep the ASR feature in an active state. If MOS does not receive these heartbeat events, MOS opens a service request for the heartbeat loss.
  • Page 83 SR to Oracle Customer Support for resolution. The Oracle FS System maintains a directory of log collections, each of which represents an event or a manual log bundle. You can select a log bundle file, a range of log bundle files, or a group of log bundle files to download or transmit to MOS.

  • Page 84: Configure Call-Home For Asr

    Pilot IP addresses. You also configure Call‑Home options that keep the ASR feature active. MOS expects to receive an event, known as a heartbeat, each day from the Oracle FS System. This heartbeat is controlled by the Enable standard periodic Call-Home option.

  • Page 85: Activate Asr (Test Call-Home)

    Activate ASR (Test Call-Home) Activate ASR (Test Call-Home) After you have configured Call‑Home for the Auto Service Request (ASR) feature, send an ASR activation request to My Oracle Support (MOS). Call‑Home is configured to access the ASR functions • Prerequisites: in MOS.

  • Page 86: Asr Activation (Call-Home) Troubleshooting

    ASR Activation (Call-Home) Troubleshooting You might need to troubleshoot the Oracle Auto Service Request (ASR) activation request when you have not received an email from My Oracle Support (MOS) in response to an activation request. You can check the following resources to troubleshoot where the ASR activation request communications might be failing.
  • Page 87 Configure Global Settings , then Call‑Home failed to locate a 1:HTTPS_UNKNOWN_HOST server. Verify the following criteria: The Oracle FS System can contact the configured DNS • servers. The DNS servers can resolve the host name of the • Oracle server, callhome.support.pillardata.com.

  • Page 88: Chapter 7: Connect To The Customer Data Network

    Connect to the Customer Data Network Connections to the Customer Data Network To enable the Controller to serve the customer data stored in the Oracle FS System, connect the Controller to the customer data network. SAN HBA cards connect using FC and iSCSI cables to the SAN hosts for SAN connectivity.

  • Page 89: Connect To The Customer Data Network

    Note: The type of connection (Ethernet, FC, or iSCSI) was defined when the Oracle FS System was ordered. CAUTION: Use only the Oracle-supplied SFP modules for the external cabling. The following figure shows the SAN HBA connections from the Controllers to...

  • Page 90: Figure 30: San Hba Connections To The Customer Data Network

    Connect to the Customer Data Network Figure 30: SAN HBA connections to the customer data network Legend 1 PCIe slot 1, HBA ports for SAN 3 PCIe slot 5, HBA ports for connectivity (FC or iSCSI) SAN connectivity (FC or iSCSI) 2 PCIe slot 4, HBA ports for SAN connectivity (FC or iSCSI)

  • Page 91: Figure 31: Controller Cma

    Connect to the Customer Data Network Figure 31: Controller CMA Legend 1 Controller back 3 CMA 2 Controller data cables Related Links Cabling Workflow Provision the Controller Ports Types of External Cables...

  • Page 92: Chapter 8: Complete The Installation

    SAN hosts zoned to communicate with the Oracle FS System. SAN hosts with a supported operating system (OS) to enable the use of an Iometer, which is a free utility to generate IOPs on the Oracle FS System. PuTTY or similar terminal emulation program.

  • Page 93: Failover A Controller Using The Cli

    Complete the Installation Use the Iometer to generate the IOPs on the Oracle FS System from the SAN hosts that are connected to the Oracle FS System. Monitor the IOPs using the Iometer interface. Monitor the IOPs using the Oracle FS System Manager for each of the LUNs located under: SAN—>Statistics and Trending—>LUNs.

  • Page 94: Failover A Controller Using The Ilom

    Run the following command to enable secure shell (SSH) access: fscli system -modify -enableSsh [number of minutes] Connect to the Pilot using SSH with the shared IP address of the Oracle FS System and log in using root / [root_password]...

  • Page 95: Bring A Controller Online Using The Ilom

    Monitor the Oracle FS System Manager to verify that the Controller is back online under: System->Alerts and Events—>Status Summary Clear the failure history by logging in to the Oracle FS System using the primary administrator account and running the following command: ./fscli controller -reenable -controller [controller_name]...
  • Page 96 Complete the Installation From the I/O Module list, select 0 or 1, and click Next. A large amount of data displays in the Drive Enclosure Console. To confirm that the console commands succeed, copy and paste the information into a text editor and review the information in the text editor. From the View Drive Enclosure Console command field, type SCSI click Send.

  • Page 97: System Status Verification

    In the browser, enter the IP address of the Oracle FS System or, if the system name is resolvable, enter the name of the system. To verify system status on the Oracle FS System Manager (GUI), download and install the GUI client on a client workstation with access to the Pilot.

  • Page 98: Verify System Status Using The Oracle Fs Portal

    Verify System Status Using the Oracle FS Portal Verify System Status Using the Oracle FS Portal You can verify the status of an Oracle FS System by using the Oracle Flash Storage Portal web interface on a computer, tablet, or a mobile device that has access to the customer management network.

  • Page 99: Verify System Status Using The Fs System Manager

    (GUI) to gather more information about the alerts and to manage the alerts. Verify System Status Using the FS System Manager You can verify the status of an Oracle FS System, by using the Oracle FS System Manager (GUI). Start the GUI, The GUI client should have been downloaded on the Pilot while setting up Call-Home.

  • Page 100: Figure 34: Oracle Fs System Manager Login Screen

    (optional) When prompted, enter a new password . Note: You can log in to the Oracle FS System Manager with the default password even when the prompt to change the password appears. Note: Verify that there is a valid e-mail address for the primary administrator account after the installation of the Oracle FS System.
  • Page 101 Firmware. If the combination of software and firmware versions that are installed on the various widgets of the Oracle FS System are invalid, the system displays a warning message and generates an alert. 10 Confirm that all of the system components are powered on and that all of...
  • Page 102 Complete the Installation If a cabling problem exists, the Oracle FS System might show the affected system components with a warning status and a topology alert. If a flashing inverted triangle appears in the lower left corner of the status bar, click the triangle to view the system alerts.

  • Page 103: Appendix A: Wiring Diagrams

    Note: The colors of the cables that are shown in the figure are for illustration purposes and do not reflect the actual colors of the cables that are used to cable the Oracle FS System. Figure 35: Pilot wiring diagram (management connectivity)

  • Page 104: Controller Wiring Diagrams

    Note: The colors of the cables that are shown in the figure are for illustration purposes and do not reflect the actual colors of the cables that are used to cable the Oracle FS System. Figure 36: Controller wiring diagram (management connectivity)

  • Page 105: Figure 37: Controller Wiring Diagram (Customer Data Network)

    Wiring Diagrams Figure 37: Controller wiring diagram (customer data network) Legend 1 PCIe3 slot 1, HBA for 3 PCIe3 slot 5, HBA for SAN connectivity (FC SAN connectivity (FC or or iSCSI) iSCSI) 2 PCIe3 slot 4, HBA for SAN connectivity (FC or iSCSI) SAS Wiring Diagrams (Controller to Controller) Complete back-end data path redundancy is accomplished by providing...

  • Page 106: Figure 38: Sas Wiring Diagram (Controller To Controller)

    Note: The colors of the cables that are shown in the figure are for illustration purposes and do not reflect the actual colors of the cables that are used to cable the Oracle FS System. Figure 38: SAS wiring diagram (Controller to Controller)

  • Page 107: Figure 39: Sas Wiring Diagram For Controllers To Drive Enclosures (Base)

    Drive Enclosure strings. Note: The colors of the cables that are shown in the figure are for illustration purposes and do not reflect the actual colors of the cables that are used to cable the Oracle FS System.

  • Page 108: Drive Enclosure Wiring Diagrams

    Drive Enclosure string 4 Drive Enclosure Wiring Diagrams SAS cables establish the Backend SAS Interconnect of an Oracle FS System. SAS cables connect Drive Enclosures to Drive Enclosures and the Controller SAS HBA ports to the Drive Enclosure strings.

  • Page 109: Figure 41: Sas Wiring Diagram For One String With One Drive Enclosure

    • port 0) and to the fifth Drive Enclosure (I/O module 1, port 0) in a string. Note: The Oracle FS System supports three hops from the HBAs. Drive Enclosure SAS Wiring Diagrams The following wiring diagrams show the cabling of Drive Enclosures for one string in a system.

  • Page 110: Figure 42: Sas Wiring Diagram For One String With Two Drive Enclosures

    Wiring Diagrams The following figure illustrates the SAS cabling in a system that is configured with one Drive Enclosure string containing two Drive Enclosures. Figure 42: SAS wiring diagram for one string with two Drive Enclosures The following figure illustrates the SAS cabling in a system that is configured with one Drive Enclosure string containing three Drive Enclosures.

  • Page 111: Figure 43: Sas Wiring Diagram For One String With Three Drive Enclosures

    Wiring Diagrams Figure 43: SAS wiring diagram for one string with three Drive Enclosures The following figure illustrates the SAS cabling in a system that is configured with one Drive Enclosure string containing four Drive Enclosures.

  • Page 112: Figure 44: Sas Wiring Diagram For One String With Four Drive Enclosures

    Wiring Diagrams Figure 44: SAS wiring diagram for one string with four Drive Enclosures The following figure illustrates the SAS cabling in a system that is configured with one Drive Enclosure string containing five Drive Enclosures.

  • Page 113: Figure 45: Sas Wiring Diagram For One String With Five Drive Enclosures

    Wiring Diagrams Figure 45: SAS wiring diagram for one string with five Drive Enclosures...

  • Page 114: Appendix B: Oracle Fs System Data

    PPENDIX Oracle FS System Data System Packaging and Transportation All packaging and transportation are tested in accordance with Oracle Shipping Package Test, Doc. No. 950-1291-01. System Environmentals Table 26: System altitude specifications Mode Elevation Operational –196 to 10498.7 feet (–60 to 3,200 meters) Non- –196 to 40026.2 feet (–60 to 12,200 meters)

  • Page 115: Appendix C: Oracle Fs System Led Status

    Oracle FS System LED Status Oracle FS System LEDs An Oracle FS System includes LEDs to indicate the status of the hardware components. To restore reliability to the Oracle FS System, locate the specific failed component so that you can replace it. Hardware LED configuration helps you identify the failed component.

  • Page 116: Figure 46: Led Alarm Assembly Front Display

    Oracle FS System LED Status Figure 46: LED alarm assembly front display Legend 1 Chassis identification LED or Locator 5 Service processor LEDs 2 Service Action Required LED or 6 Back power supply LED Caution or Fault LED 3 Motherboard or Power or OK LED...
  • Page 117 Oracle FS System LED Status Table 28: Controller LED status and description (front panel) (continued) LED color Status Power or OK Green Indicates these conditions: • Off – Indicates that the system is not running in its normal state. System power might be off.

  • Page 118: Figure 47: Controller Back Leds

    Oracle FS System LED Status Table 28: Controller LED status and description (front panel) (continued) LED color Status Fault or Critical Alarm • Note: The alarm indicators appear Alarm LEDs LED : Red on the front panel of the Controller...

  • Page 119: Table 29: Controller Led Status And Description (Back Panel)

    Oracle FS System LED Status Table 29: Controller LED status and description (back panel) LED color Status Power (Top) Output Power OK LED: • • supply Output Indicates that output power is status LEDs: Power OK without fault. LED: Green Service Action Required LED: •...
  • Page 120 Oracle FS System LED Status Table 29: Controller LED status and description (back panel) (continued) LED color Status and can be quickly returned to full function. Slow blink – A normal • but transitory activity is taking place. Slow blinking might indicate...
  • Page 121 Oracle FS System LED Status Table 29: Controller LED status and description (back panel) (continued) LED color Status Network Indicates these conditions: (Left) Link • management and Activity Link and Activity LED: • LED: Green On or blinking – A link is •...

  • Page 122: Controller Power Supply Led Indicators

    Oracle FS System LED Status Controller Power Supply LED Indicators The LED indicators on the power supplies are at the left of the fan of each power supply and provide power activity status. Table 30: Controller power supply LED status and description...

  • Page 123: Controller Esm Led Indicators

    Oracle FS System LED Status Controller ESM LED Indicators Three LEDs represent the status of each energy storage module (ESM). The LEDs are above the release button of each drive. Figure 48: Controller drive LEDs Legend 1 Ready to Remove LED...

  • Page 124: Drive Enclosure Led Indicators

    Oracle FS System LED Status Table 32: Controller ESM LED status and description Icon Location Name Color Status and meaning Ready to Remove Blue On – ESM can be • removed as a hot-swap operation. Off – Do not •...

  • Page 125: Figure 49: Operator Panel Leds (De2-24P Drive Enclosure)

    Oracle FS System LED Status Figure 49: Operator panel LEDs (DE2-24P Drive Enclosure) Legend 1 System power indicator 3 Locate indicator and logical fault indicator 2 Module fault indicator 4 Chassis ID Figure 50: Operator panel LEDs (DE2-24C Drive Enclosure)

  • Page 126: Power Cooling Module Led Indicators

    Oracle FS System LED Status Table 33: Drive Enclosure LED status and description (operator panel) LED color Status System power Green The status is normal. indicator Module fault Amber A module fault is present. indicator Locate indicator White The DE is located.

  • Page 127: I/O Module Led Indicators

    Oracle FS System LED Status Table 34: Drive Enclosure LED status and description (power cooling module) Status Status indicator Fan fail AC fail indicator DC fail indicator indicator (green) (amber) (amber) (amber) AC power is not available on either power cooling module.

  • Page 128: Drive Led Indicators

    Oracle FS System LED Status Figure 52: I/O module LEDs Legend 1 Fault and locate indicator 3 Host port activity indicator 2 Power and OK indicator The following table provides status information on the I/O module LEDs. Table 35: Drive Enclosure LED status and description (I/O module)

  • Page 129: Figure 53: Drive Leds (De2-24P Drive Enclosure)

    Oracle FS System LED Status Figure 53: Drive LEDs (DE2-24P Drive Enclosure) Legend 1 Power and activity indicator 2 Drive fault indicator Figure 54: Drive LEDs (DE2-24C Drive Enclosure) Legend 1 Power and activity indicator 2 Drive fault indicator The following table provides status information on the drive LEDs.

  • Page 130: Pilot Led Indicators

    Oracle FS System LED Status Table 36: Drive Enclosure LED status and description (drives) (continued) Status Power/Activity Indicator Drive Fault indicator (green) (amber) A failure occurred in the power control In addition to the continuous circuit. amber light on the Drive Fault...

  • Page 131: Table 37: Pilot Led Status And Description

    Oracle FS System LED Status Figure 56: LEDs at the back of the Pilot Legend 1 Poser supply 0 (PS0) 5 Locator LED: white 2 Power supply LEDs: Service Required LED 6 Service Required LED: (amber) and AC OK LED (green)
  • Page 132 Oracle FS System LED Status Table 37: Pilot LED status and description (continued) Icon LED color Status Power or Green Indicates the operational state of the chassis. OK LED This indicator can be in the following states: • OFF – AC power is not present.

  • Page 133: Pilot Drive Led Indicators

    Oracle FS System LED Status Table 37: Pilot LED status and description (continued) Icon LED color Status Rear Power Amber Indicates that one of the Pilot power supplies Supply has failed. Failure LED OFF – Indicates steady state; no •...

  • Page 134: Pilot Fan Led Indicators

    Oracle FS System LED Status Pilot Fan LED Indicators Each Pilot fan module has one bicolored LED. These LEDs are on the Pilot side wall next to the fan modules and are visible when the top cover fan door is open.

  • Page 135: Pilot Motherboard Led Indicators

    Oracle FS System LED Status Table 41: Ethernet port LED status and description Location LED color Status Link Top left Green On - No function. • speed Off - No activity • Flashing - Packet activity • Activity Top Amber or Amber on - 100BASE-T link •...

  • Page 136: Pilot Power Supply Led Indicators

    Oracle FS System LED Status Table 42: Motherboard LED status and description (continued) Description Fault This LED is located next to the Fault Remind button and is powered Remind from the super capacitor that powers the fault LEDs on the Power LED motherboard.

  • Page 137: Index

    – outlets, PDU power routing cables  groupings  SFPs  CLI, see Oracle FS Command Line Interface types of CMAs, see cable management arms Ethernet  Command Line Interface, see Oracle FS Command Line external cables  Interface internal cables  –...
  • Page 138 Call-Home logs  bring online using CLI  Call‑Home Succeeded  bring online using ILOM  DNS failure  clear failure history  Oracle Auto Service Request (ASR) activation  failover  proxy server failure  failover using CLI  DNS, see Domain Name Servers (DNS) failover using ILOM  documentation failover using power button ...
  • Page 139 Index how to (continued) how to (continued) configure (continued) update the drive firmware  Oracle FS System Manager  FSCLI, see Oracle FS Command Line Interface labels global settings Ethernet cables  configure SAS cables  administrator 1 accounts  system serial number (SSN)  administrator email accounts ...
  • Page 140 IP addresses  cabling  management IP addresses  cabling workflow  download configure IP addresses  Oracle FS Command Line Interface  how to Oracle FS System Manager  configure NTP servers  how to connect to the customer data network  connect customer management network ...
  • Page 141 Oracle FS system  software updates  software updates how to download software packages  stage the update package  update the Oracle FS System  Support portal  temperature specifications  test Call-Home feature  training programs  unpacking racked systems  verify system status ...

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