Oracle Database Appliance X7-2M Service Manual
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Oracle Database Appliance X7-2M Service Manual

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Oracle Database Appliance Service
Manual
Part No: E85024-01
November 2017

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Summary of Contents for Oracle Database Appliance X7-2M

  • Page 1 Oracle Database Appliance Service Manual Part No: E85024-01 November 2017...
  • Page 3 Oracle. Oracle Corporation and its affiliates will not be responsible for any loss, costs, or damages incurred due to your access to or use of third-party content, products, or services, except as set forth in an applicable agreement between you and Oracle.
  • Page 4 Oracle Corporation et ses affiliés déclinent toute responsabilité ou garantie expresse quant aux contenus, produits ou services émanant de tiers, sauf mention contraire stipulée dans un contrat entre vous et Oracle. En aucun cas, Oracle Corporation et ses affiliés ne sauraient être tenus pour responsables des pertes subies, des coûts occasionnés ou des dommages causés par l'accès à...

  • Page 5: Table Of Contents

    Oracle Database Appliance X7-2S/X7-2M Status Indicators ........ 12 Oracle Database Appliance X7-2S/X7-2M Server Status Indicators .... 12 Oracle Database Appliance X7-2-HA Status Indicators ........ 16 Oracle Database Appliance X7-2-HA Server Node Status Indicators .... 16 Oracle Database Appliance X7-2-HA Storage Shelf Indicators .......  20 Oracle Database Appliance X6-2S/X6-2M/X6-2L Status Indicators ...... 23 Oracle Database Appliance X6-2S/X6-2M Server Status Indicators ....
  • Page 6 Preparing Oracle Database Appliance Version 1 for Service ........ 64 3 Servicing CRUs That Do Not Require System Power Off ...... 65 Oracle Database Appliance X7-2 Series Server Node Hot-Pluggable Components .. 65 Servicing NVMe Storage Drives (CRU) ............  66 Oracle Database Appliance X6-2 Series Server Node Hot-Pluggable Components .. 71 Servicing NVMe Storage Drives (CRU) ............
  • Page 7 Returning Oracle Database Appliance X6-2 Series to Operation ...... 124 Returning Oracle Database Appliance X3-2/X4-2/X5-2 to Operation .....  125 Powering On an Oracle Database Appliance That Includes a Storage Shelf .....  126 ▼ Power On Procedure ...............  126 Returning Oracle Database Appliance Version 1 to Operation ...... 127 7 Server Node Diagnostic Tools and Resetting the Service Processor ...
  • Page 8 Returning the Appliance to Operation .............  245 Installing the Server Node Top Cover ............ 245 Installing a Server Node Into the System Chassis ........ 246 Powering On Oracle Database Appliance Version 1 ........ 249 Server Node Basic Input/Output System (BIOS) .......... 251 BIOS Booting and Setup ............... 252 Ethernet Port Naming and Boot Order .............  259 Configuring Support for TPM ..............

  • Page 9: Preface

    Documentation and Feedback Documentation Link All Oracle products http://docs.oracle.com Oracle Database Appliance http://www.oracle.com/goto/oda/docs Oracle Integrated Lights Out Manager (Oracle ILOM) http://www.oracle.com/goto/ilom/docs 3.X and 4.X Provide feedback on this documentation: http://www.oracle.com/goto/docfeedback Change History The following lists the release history of this documentation set: November 2017.
  • Page 10 Oracle Database Appliance Service Manual • November 2017...

  • Page 11: Overview Of System Status Indicators And Leds

    Owner's Guide. For information about cabling, Oracle ILOM initial setup, and appliance software setup, refer to the appropriate Deployment and User's Guide for the Oracle Database Appliance X6 or X7 series or the Getting Started Guide for the Oracle Database Appliance X3- 2/X4-2/X5-2 or Version 1.

  • Page 12: Oracle Database Appliance X7-2S/X7-2M Status Indicators

    These topics describe Oracle Database Appliance X7-2S/X7-2M server status indicators (LEDs). Server Front Panel Status Indicators The Oracle Database Appliance X7-2S/X7-2M server front panel includes indicators for the system and storage drives. Oracle Database Appliance Service Manual • November 2017...
  • Page 13 ■ Off – Normal operation. ■ Fast blink – This LED blinks to help locate the system. Operators can turn this indicator on and off remotely using Oracle ILOM. ■ Pressing this button toggles the fast blink on or off.
  • Page 14 Callout Indicator/LED: Color State Meaning ■ Off – AC power is not present or the Oracle ILOM boot is not complete. ■ Steady blink – Standby power is on, but the chassis power is off and the Oracle ILOM SP is running.
  • Page 15 Oracle Database Appliance X7-2S/X7-2M Status Indicators Callout Indicator/LED: Color State Meaning 1, 3 PS Service Required: amber ■ Off – Normal operation. ■ On – The power supply (PS) has detected a PS fan failure, PS overtemperature, PS over current, or PS over or under voltage.

  • Page 16: Oracle Database Appliance X7-2-Ha Status Indicators

    These topics describe Oracle Database Appliance X7-2-HA server node status indicators (LEDs). Server Node Front Panel Status Indicators The Oracle Database Appliance X7-2-HA server node front panel includes indicators for the system and storage drives. Oracle Database Appliance Service Manual • November 2017...
  • Page 17 ■ Off – Normal operation. ■ Fast blink – This LED blinks to help locate the system. Operators can turn this indicator on and off remotely using Oracle ILOM. ■ Pressing this button toggles the fast blink on or off.
  • Page 18 Callout Indicator/LED: Color State Meaning ■ Off – AC power is not present or the Oracle ILOM boot is not complete. ■ Steady blink – Standby power is on, but the chassis power is off and the Oracle ILOM SP is running.
  • Page 19 Oracle Database Appliance X7-2-HA Status Indicators Callout Indicator/LED: Color State Meaning 1, 3 PS Service Required: amber ■ Off – Normal operation. ■ On – The power supply (PS) has detected a PS fan failure, PS overtemperature, PS over current, or PS over or under voltage.

  • Page 20: Oracle Database Appliance X7-2-Ha Storage Shelf Indicators

    The 2 or 3 character LED enclosure ID display panel on the front of the storage shelf is Note - not used with the Oracle Database Appliance product. Any numbers or letters displayed in this panel other than zeros could indicate a fault with either the panel, its cabling (neither of which are customer replaceable), or some other storage shelf component.
  • Page 21 ■ Off – Normal operation. ■ Fast blink – This LED blinks to help locate the system. Operators can turn this indicator on and off remotely using Oracle ILOM. ■ Pressing this button toggles the fast blink on or off.
  • Page 22 ■ Off – The drive is powered off or the installed drive is not recognized by the system. Storage Shelf Back Panel Status Indicators The following figure shows the controls and indicators on the Oracle Database Appliance X7-2- HA storage shelf (DE3-24C) back panel and drives. Callout...

  • Page 23: Oracle Database Appliance X6-2S/X6-2M/X6-2L Status Indicators

    ■ Off – Normal operation. ■ Fast blink – This LED blinks to help locate the system. Operators can turn this indicator on and off remotely using Oracle ILOM. ■ Pressing this button toggles the fast blink on or off.

  • Page 24: Oracle Database Appliance X6-2S/X6-2M Server Status Indicators

    Oracle Database Appliance X6-2S/X6-2M Server Status Indicators These topics describe Oracle Database Appliance X6-2S/X6-2M server status indicators (LEDs). Server Front Panel Status Indicators The Oracle Database Appliance X6-2S/X6-2M server front panel includes indicators for the system and storage drives. Callout Indicator/LED: Color State Meaning Locate: white ■...
  • Page 25 1) the server host is booting the operating system (OS), 2) the server host is running the OS. ■ Off – AC power is not present or the Oracle ILOM boot is not complete. ■ Steady blink – Standby power is on, but the chassis power is off and the Oracle ILOM SP is running.
  • Page 26 Oracle Database Appliance X6-2S/X6-2M/X6-2L Status Indicators Server Back Panel Status Indicators The Oracle Database Appliance X6-2S/X6-2M server back panel includes indicators for the system, power supplies and network ports. Callout Indicator/LED: Color State Meaning 1, 3 PS Service Required: amber ■...

  • Page 27: Oracle Database Appliance X6-2L Server Status Indicators

    These topics describe Oracle Database Appliance X6-2L server status indicators (LEDs). Server Front Panel Status Indicators The Oracle Database Appliance X6-2L server front panel includes indicators for the system and storage drives. Chapter 1 • Overview of System Status Indicators and LEDs...
  • Page 28 1) the server host is booting the operating system (OS), 2) the server host is running the OS. ■ Off – AC power is not present or the Oracle ILOM boot is not complete. ■ Steady blink – Standby power is on, but the chassis power is off and the Oracle ILOM SP is running.
  • Page 29 Server Back Panel Status Indicators The Oracle Database Appliance X6-2L server back panel includes indicators for the rear drives, system, power supplies and network ports. Chapter 1 • Overview of System Status Indicators and LEDs...
  • Page 30 PS over current, or PS over or under voltage. PS OK: ■ Off – No AC power is present. ■ On – Normal operation. Input AC power and DC output voltage are within specification. Oracle Database Appliance Service Manual • November 2017...

  • Page 31: Oracle Database Appliance X6-2-Ha Status Indicators

    These topics describe Oracle Database Appliance X6-2-HA server node status indicators (LEDs). Server Node Front Panel Status Indicators The Oracle Database Appliance X6-2-HA server node front panel includes indicators for the system and storage drives. Chapter 1 • Overview of System Status Indicators and LEDs...
  • Page 32 1) the server host is booting the operating system (OS), 2) the server host is running the OS. ■ Off – AC power is not present or the Oracle ILOM boot is not complete. ■ Steady blink – Standby power is on, but the chassis power is off and the Oracle ILOM SP is running.
  • Page 33 ■ On – The storage drive can be removed safely during a hot-plug operation. Server Node Back Panel Status Indicators The Oracle Database Appliance X6-2-HA server node back panel includes indicators for the system, power supplies and network ports. Chapter 1 • Overview of System Status Indicators and LEDs...
  • Page 34 ■ Yellow blinking – Data being passed. Dual 10 GbE SFP+ interface. ■ GRN=10G: ■ On – Green for 10GbE link; amber for 1GbE link. ■ Off – No function. ■ ACT/LINK (A or B): Oracle Database Appliance Service Manual • November 2017...

  • Page 35: Oracle Database Appliance X6-2-Ha Storage Shelf Indicators

    The 2 or 3 character LED enclosure ID display panel on the front of the storage shelf is Note - not used with the Oracle Database Appliance product. Any numbers or letters displayed in this panel other than zeros could indicate a fault with either the panel, its cabling (neither of which are customer replaceable), or some other storage shelf component.
  • Page 36 ■ Off – Normal operation. ■ Fast blink – This LED blinks to help locate the system. Operators can turn this indicator on and off remotely using Oracle ILOM. ■ Pressing this button toggles the fast blink on or off.
  • Page 37 ■ Off – The drive is powered off or the installed drive is not recognized by the system. Storage Shelf Back Panel Status Indicators The following figure shows the controls and indicators on the Oracle Database Appliance X6-2- HA storage shelf (DE3-24C) back panel and drives. Callout...

  • Page 38: Oracle Database Appliance X5-2 Status Indicators

    “Oracle Database Appliance X5-2 Storage Shelf Status Indicators” on page 42 ■ Oracle Database Appliance X5-2 Server Node Status Indicators These topics describe Oracle Database Appliance X5-2 server node status indicators (LEDs). Oracle Database Appliance Service Manual • November 2017...
  • Page 39 Oracle Database Appliance X5-2 Status Indicators Server Node Front Panel Status Indicators The Oracle Database Appliance X5-2 server node front panel includes indicators for the system and storage drives. Callout Indicator/LED: Color State Meaning Locate: white ■ Off – Normal operation.
  • Page 40 1) the server host is booting the operating system (OS), 2) the server host is running the OS. ■ Off – AC power is not present or the Oracle ILOM boot is not complete. ■ Steady blink – Standby power is on, but the chassis power is off and the Oracle ILOM SP is running.
  • Page 41 Oracle Database Appliance X5-2 Status Indicators Server Node Back Panel Status Indicators The Oracle Database Appliance X5-2 server node back panel includes indicators for the system, power supplies and network ports. Callout Indicator/LED: Color State Meaning 1, 3 PS Service Required: amber ■...

  • Page 42: Oracle Database Appliance X5-2 Storage Shelf Status Indicators

    The 2 or 3 character LED enclosure ID display panel on the front of the storage shelf is not used with the Oracle Database Appliance product. Any numbers or letters displayed in this panel other than zeros could indicate a fault with either the panel, its cabling (neither of which are customer replaceable), or some other storage shelf component.
  • Page 43 ■ Off – Normal operation. ■ Fast blink – This LED blinks to help locate the system. Operators can turn this indicator on and off remotely using Oracle ILOM. ■ Pressing this button toggles the fast blink on or off.
  • Page 44 Oracle Database Appliance X5-2 Status Indicators Storage Shelf Back Panel Status Indicators The following figure shows the controls and indicators on the Oracle Database Appliance X5-2 storage shelf (DE2-24C) back panel and drives. Callout Indicator/LED: Color State Meaning AC power fault indicator: amber ■...

  • Page 45: Oracle Database Appliance X3-2/X4-2 Status Indicators

    State Meaning ■ Off – No link activity. Oracle Database Appliance X3-2/X4-2 Status Indicators This section describes the status indicators for Oracle Database Appliance X3-2 and Oracle Database Appliance X4-2. “Oracle Database Appliance X3-2/X4-2 Server Node Status Indicators” on page 45 ■...
  • Page 46 1) the server host is booting the operating system (OS), 2) the server host is running the OS. ■ Off – AC power is not present or the Oracle ILOM boot is not complete. ■ Steady blink – Standby power is on, but the chassis power is off and the Oracle ILOM SP is running.
  • Page 47 ■ On – The storage drive can be removed safely during a hot-plug operation. Server Node Back Panel Status Indicators The Oracle Database Appliance X3-2/X4-2 server node back panel includes indicators for the system, power supplies and network ports. Chapter 1 • Overview of System Status Indicators and LEDs...
  • Page 48 ■ On – No function. ■ Off – No activity. ■ Blinking – Packet activity. Oracle Database Appliance Oracle Database Appliance X4-2 with 1000/10000 BASE-T SFP+ X4-2: Dual 10 GbE SFP+ PCIe Ethernet management interface. 2.0 Low Profile Adapter ports ■...

  • Page 49: Oracle Database Appliance X3-2/X4-2 Storage Shelf Status Indicators

    The 2 or 3 character LED enclosure ID display panel on the front of the storage shelf is Note - not used with the Oracle Database Appliance product. Any numbers or letters displayed in this panel other than zeros could indicate a fault with either the panel, its cabling (neither of which are customer replaceable), or some other storage shelf component.
  • Page 50 Storage Shelf Back Panel Status Indicators The following figure shows the controls and indicators on the Oracle Database Appliance X3-2/ X4-2 storage shelf (DE2-24P) back panel and drives. Oracle Database Appliance Service Manual • November 2017...

  • Page 51: Oracle Database Appliance Version 1 Status Indicators

    (x4 per port): green ■ Off – No link activity. Oracle Database Appliance Version 1 Status Indicators This section describes the status indicators for the Oracle Database Appliance Version 1. Chapter 1 • Overview of System Status Indicators and LEDs...

  • Page 52: Server Node Status Indicators

    “Ethernet Port Indicators” on page 60 ■ Server Node Status Indicators The following table lists and describes the general status indicators on the front and rear panel of each Oracle Database Appliance Version 1 server node. Oracle Database Appliance Service Manual • November 2017...
  • Page 53 ■ Off – No power is supplied to the SP or it is not functional. ■ Amber – When lit indicates an SP fault. ■ Green – When steady on indicates that Oracle ILOM is fully functional. If blinking, POST diagnostics are running, Oracle ILOM is booting, or firmware is updating.
  • Page 54 The amber LED indicates the status of the watchdog timer. The watchdog timer runs continuously, but it times out if it is not reset by Oracle ILOM. If it times out, the amber LED is lit and the green LED is extinguished.

  • Page 55: Server Node Fan Indicators

    The LEDs on the fan modules are not lit amber on initial system power-on. The fan Note - amber LED only lights if Oracle ILOM detects a failure that indicates a faulty fan module or a missing fan that should be installed.

  • Page 56: Storage And Boot Drive Status Indicators

    ■ Off – The drive is powered off or the installed drive is not recognized by the system. Power Supply Status Indicators There are three status LEDs on each power supply for Oracle Database Appliance Version 1, as shown in the following table. Oracle Database Appliance Service Manual • November 2017...

  • Page 57: Rear Server Node Status Indicators

    ■ Off – The power supply is unplugged or turned off. Rear Server Node Status Indicators Each server node in Oracle Database Appliance Version 1 has four summary status LEDs that are located on its back panel, as shown in the following table.
  • Page 58 This LED indicates the operational state of the chassis. This LED can be in the following states: ■ Off – AC power is not present or the Oracle ILOM boot has not completed. ■ Standby blink – Standby power is on and Oracle ILOM can be accessed, but full chassis power is off.

  • Page 59: Server Node Internal Leds

    (OS), or 3) the system host is running the OS. Server Node Internal LEDs The following section describes the internal LEDs for Oracle Database Appliance Version 1. Each server node contains the following internal LEDs: A super capacitor (located on the motherboard) provides power to light the server node...

  • Page 60: Ethernet Port Indicators

    Oracle Database Appliance Version 1 Status Indicators Ethernet Port Indicators Each server node in Oracle Database Appliance Version 1 has two host Ethernet ports (NET0 and NET1) and an SP network management port (NET MGT). Each of these has two LEDs that indicate link activity and port speed.

  • Page 61: Preparing Oracle Database Appliance For Service

    Before powering off any component for service, refer to the Deployment and User's Guide for the Oracle Database Appliance X7 series for any special instructions or commands that must be performed on the appliance to prepare it for service.

  • Page 62: Preparing Oracle Database Appliance X6-2 Series For Service

    Preparing Oracle Database Appliance X6-2 Series for Service The links in the following table take you to instructions outside of the Oracle Database Note - Appliance library to the Oracle Server X7-2 documentation library. Use your browser's Back button to return to the Oracle Database Appliance library.

  • Page 63: Preparing Oracle Database Appliance X3-2/X4-2/X5-2 For Service

    Preparing Oracle Database Appliance X3-2/X4-2/X5-2 for Service The links in the following table take you to instructions outside of the Oracle Database Note - Appliance library to the Oracle Server X6-2 and Oracle Server X6-2L (including Storage Server X6-2 Extreme Flash version) documentation libraries. Use your browser's Back button to return to the Oracle Database Appliance library.

  • Page 64: Preparing Oracle Database Appliance Version 1 For Service

    Preparing Oracle Database Appliance Version 1 for Service The links in the following table take you to instructions outside of the Oracle Database Note - Appliance library to the Sun Server X3-2, Sun Server X4-2, and Oracle Server X5-2 documentation libraries. Use your browser's Back button to return to the Oracle Database Appliance library.

  • Page 65: Servicing Crus That Do Not Require System Power Off

    C H A P T E R Servicing CRUs That Do Not Require System Power Off This chapter describes how to remove and replace the hot-pluggable components in Oracle Database Appliance. Hot-pluggable means that these components can be replaced with the system powered on.

  • Page 66: Servicing Nvme Storage Drives (Cru)

    Refer to the following table for hot-plug component instructions for your appliance. Note - Some of the links in the following table take you to instructions outside of the Oracle Database Appliance library to the Oracle Server X7-2 documentation library. Use your browser's Back button to return to the Oracle Database Appliance library.
  • Page 67 If you remove an NVMe drive without first powering it off, you can crash the Caution - operating system. Oracle Database Appliance uses special commands to add or remove NVMe storage. The instructions describe how to replace an NVMe drive using the odaadmcli power on/off commands for an Oracle Database X7-2 series system.
  • Page 68 Slide the drive into the slot until the drive is fully seated [1]. Then close the drive latch to lock the drive in place [2]. Oracle Database Appliance Service Manual • November 2017...
  • Page 69 For additional information, refer to the Oracle Database Appliance Deployment and User's Guide. Adding NVMe Expansion Storage The Oracle Database Appliance X7-2M supports six expansion slots for NVMe drives. Before You Begin ■ These are slots labeled 2 through 7 as seen from the front of the system (callouts 1 through 6 in the following illustration).
  • Page 70 Then close the drive latch to lock the drive in place. Repeat steps 1 - 3 for each new drive. For the Oracle Database Appliance X7-2M, the name for these drives to the host will ■ be pd_02, pd_03, pd_04, etc., matching the numbering of their respective drive slots up to pd_07.

  • Page 71: Oracle Database Appliance X6-2 Series Server Node Hot-Pluggable Components

    This could take up to 3 minutes to complete. Refer to the following table for hot-plug component instructions for your appliance. Some of the links in the following table take you to instructions outside of the Oracle Note - Database Appliance library to the Oracle Server X6-2 and Oracle Server X6-2L (including Storage Server X6-2 Extreme Flash version) documentation libraries.

  • Page 72: Servicing Nvme Storage Drives (Cru)

    Servicing Power Supplies (CRU) Servicing Power Supplies (CRU) Servicing Power Supplies (CRU) Servicing NVMe Storage Drives (CRU) This section describes servicing NVMe drives in an Oracle Database Appliance X6-2 series system. “Replacing an NVMe Storage Drive” on page 72 ■...
  • Page 73 Replacing an NVMe Storage Drive Unmount and power off the drive to be replaced. Do one of the following: If you are replacing a failed drive, check to see if its blue ready-to-remove ■ light is lit. If a drive has failed, it should power off automatically and light its blue ready-to-remove indicator after 5 minutes.
  • Page 74 To check the status of the replacement disk, type the following command from the host: odaadmcli show disk For additional information, refer to the Oracle Database Appliance Deployment and User's Guide. Adding NVMe Expansion Storage The Oracle Database Appliance X6-2S/X6-2M supports two expansion slots for NVMe Before You Begin ■...
  • Page 75 Once you expand storage to four (4) NVMe drives, you cannot revert to the default configuration of two (2) NVMe drives. The Oracle Database Appliance X6-2L supports three expansion slots for NVMe drives. ■ These are slots labeled NVMe2, NVMe5, and NVMe8 as seen from the front of the system (callouts 1, 2 and 3 in the following illustration).
  • Page 76 ■ will be pd_02 and pd_03, matching the numbering of their respective drive slots. For the Oracle Database Appliance X6-2L, the name for these drives to the host will be ■ pd_02, pd_05 and pd_08, matching the numbering of their respective drive slots.

  • Page 77: Oracle Database Appliance X3-2/X4-2/X5-2 Server Node Hot-Pluggable Components

    Expand the system storage to include the new drives. Type the following command from the host: odaadmcli expand storage The system will then detect and use the new storage. For additional information, refer to the Oracle Database Appliance Deployment and User's Guide. Oracle Database Appliance X3-2/X4-2/X5-2 Server Node Hot- Pluggable Components This section describes replacing hot-pluggable components for the Oracle Database Appliance X3-2/X4-2/X5-2.

  • Page 78: Oracle Database Appliance X3-2/X4-2/X5-2 And X6-2-Ha/X7-2-Ha Storage Shelf Hot-Pluggable Components

    Oracle Database Appliance X3-2/X4-2/X5-2 and X6-2-HA/X7-2-HA Storage Shelf Hot-Pluggable Components The links in the following table take you to instructions outside of the Oracle Database Note - Appliance library to the Sun Server X3-2, Sun Server X4-2, and Oracle Server X5-2 documentation libraries.

  • Page 79: Servicing Storage Shelf Components

    Servicing Storage Shelf Components Oracle Database Appliance X7-2-HA (DE3-24C), Oracle Database Appliance X6-2-HA (DE3- 24C), Oracle Database Appliance X5-2 (DE2-24C) and Oracle Database Appliance X3-2/X4-2 (DE2-24P) storage shelf components can all be replaced while the storage shelf is powered-on and running. They include: “Adding Optional Oracle Database Appliance X7-2-HA Storage Shelf Drives...

  • Page 80: Adding Optional Oracle Database Appliance X7-2-Ha Storage Shelf Drives

    Adding Optional Oracle Database Appliance X7-2-HA Storage Shelf Drives (CRU) If you plan on adding another storage shelf, it must be populated identically to your Note - first storage shelf. The oakcli commands listed here must be run as the root user.
  • Page 81 Adding Optional Oracle Database Appliance X7-2-HA Storage Shelf Drives (CRU) Replace filler panels with drives one at a time to ensure proper storage shelf chassis Note - cooling. Open the drive lever of the new drive by pressing the release button on the drive.
  • Page 82 Adding Optional Oracle Database Appliance X7-2-HA Storage Shelf Drives (CRU) Check that the drive is locked in place and flush with the other drives. Repeat steps a through c until all of the empty drive slots in the storage shelf are filled with the new drives.

  • Page 83: Adding Optional Oracle Database Appliance X6-2-Ha Storage Shelf Drives (Cru)

    User's Guide for the appliance. If you are also adding a storage expansion shelf, you can do so now. Refer to the Oracle Database Appliance Deployment and User's Guide for information on attaching and cabling a storage expansion shelf. Adding Optional Oracle Database Appliance X6-2-HA Storage...
  • Page 84 Adding Optional Oracle Database Appliance X6-2-HA Storage Shelf Drives (CRU) To install the new drives into the storage shelf, do the following: Remove one of the drive filler panels from slots 10-19 by pressing its release button [1] and removing it from the drive slot [2].
  • Page 85 The system will then detect and use the new storage. If you are also adding a storage expansion shelf, you can do so now. Refer to the Oracle Database Appliance Deployment and User's Guide for information on attaching and cabling a storage expansion shelf.

  • Page 86: Replace A Storage Shelf Hdd Or Ssd (Cru)

    Then, rotate the lever open and, grasping the drive body, slide the drive out of the storage shelf [2]. Oracle Database Appliance Service Manual • November 2017...
  • Page 87 Replace a Storage Shelf HDD or SSD (CRU) For the DE2-24P, slide the release latch as indicated by the debossed arrow to release the ■ drive lever. Then, rotate the lever open and, grasping the drive body, slide the drive out of the storage shelf.
  • Page 88 [1] until it engages with the backplane connector. Then close the lever to fully seat the drive and lock it into place [2]. Check that the drive is locked in place and flush with the other drives. Oracle Database Appliance Service Manual • November 2017...
  • Page 89 Replace a Storage Shelf HDD or SSD (CRU) For the DE2-24P, open the drive lever on the replacement drive and slide the drive into the ■ drive slot until it engages with the backplane connector. Then close the lever to fully seat the drive and lock it into place.

  • Page 90: Replace A Storage Shelf Power Supply (Cru)

    The storage shelf and the storage expansion shelf each have two power supplies. Indicators (LEDs) on the power supplies indicate their operation state. The power supplies are redundant and one can be replaced while the appliance is running. Example showing a DE3-24C power supply: Oracle Database Appliance Service Manual • November 2017...
  • Page 91 Replace a Storage Shelf Power Supply (CRU) Example showing a DE2-24C or DE2-24P power supply: Chapter 3 • Servicing CRUs That Do Not Require System Power Off...
  • Page 92 Replace a Storage Shelf Power Supply (CRU) Callout Description AC power fail indicator Fan fail indicator Power supply status indicator DC power fail indicator Release lever AC connector On/Off switch Oracle Database Appliance Service Manual • November 2017...
  • Page 93 Replace a Storage Shelf Power Supply (CRU) If any of the indicators are amber, or if the power supply status indicator does not light, replace the power supply. Ensure the power supply on/off switch is in the "O" off position. Disconnect the power cord tie strap from the power cord, and unplug the power cord from the power supply.
  • Page 94 Slide the replacement power supply module into the chassis. Be careful to not bend the pins. Close the lever/ejection arms. Push the lever fully closed until you hear or feel a click. Oracle Database Appliance Service Manual • November 2017...

  • Page 95: Replace A Storage Shelf I/O Module (Cru)

    Replace a Storage Shelf I/O Module (CRU) Replace a Storage Shelf I/O Module (CRU) Storage Shelf SAS I/O modules are fully redundant and can be replaced while the appliance is running. After a physical insertion or removal action of a storage component (such as a disk or Note - SAS cable), you should wait before performing the next action to allow the system software to fully process the event.
  • Page 96 Replace a Storage Shelf I/O Module (CRU) Example showing the DE2-24C: Example showing the DE2-24P: Callout Description I/O module locking levers I/O module 1 (top) I/O module 0 (bottom) Remove the I/O module: Oracle Database Appliance Service Manual • November 2017...
  • Page 97 Replace a Storage Shelf I/O Module (CRU) For the DE3-24C, using your thumb and forefinger, pinch the release buttons [1] together to ■ release the locking lever [2]. Grasp the lever and remove the I/O module from the chassis [3] . For the DE2-24C or DE2-24P, using your thumb and forefinger, squeeze the release button ■...

  • Page 98: Oracle Database Appliance Version 1 Hot-Pluggable Components

    For each port that has a cable connected, all four activity LEDs should be solid green. ■ Oracle Database Appliance Version 1 Hot-Pluggable Components This section describes replacing hot-pluggable components for the Oracle Database Appliance Version 1. Oracle Database Appliance Service Manual • November 2017...
  • Page 99 Components” on page Only certain versions of Oracle Database Appliance support a storage shelf (the Oracle Database Appliance Version 1 does not). If you have Oracle Database Appliance that supports a storage shelf and you need to service its components, go to “Oracle Database Appliance X3-2/...
  • Page 100 Oracle Database Appliance Service Manual • November 2017...

  • Page 101: Servicing Crus That Require Server Node Power Off

    Servicing CRUs That Require Server Node Power Off These sections describe how to service customer-replaceable units (CRUs) for the Oracle Database Appliance that require you to power off the server node. All of these CRUs are located on the server nodes.

  • Page 102: Servicing Oracle Database Appliance X6-2 Series Crus

    Components” on page 78 for storage shelf component replacement procedures. The links in the following table take you to instructions outside of the Oracle Database Note - Appliance library to the Oracle Server X7-2 documentation library. Use your browser's Back button to return to the Oracle Database Appliance library.

  • Page 103: Servicing Oracle Database Appliance X3-2/X4-2/X5-2 Crus

    Components” on page 78 for storage shelf component replacement procedures. The links in the following table take you to instructions outside of the Oracle Database Note - Appliance library to the Oracle Server X6-2 and Oracle Server X6-2L (including Storage Server X6-2 Extreme Flash version) documentation libraries.

  • Page 104: Servicing Oracle Database Appliance Version 1 Crus

    Note - The links in the following table take you to instructions outside of the Oracle Database Appliance library to the Sun Server X3-2, Sun Server X4-2, and Oracle Server X5-2 documentation libraries. Use your browser's Back button to return to the Oracle Database Appliance library.
  • Page 105 Servicing Oracle Database Appliance Version 1 CRUs “Servicing PCIe Cards (CRU)” on page 182 ■ “Servicing the Server Node Battery (CRU)” on page 191 ■ Chapter 4 • Servicing CRUs That Require Server Node Power Off...
  • Page 106 Oracle Database Appliance Service Manual • November 2017...

  • Page 107: Servicing Frus

    120. Only Oracle authorized service personnel should service FRU components. Most of the links in the following table take you to instructions outside of the Oracle Note - Database Appliance library to the Oracle Server X7-2 documentation library. Use your browser's Back button to return to the Oracle Database Appliance library.

  • Page 108: Servicing Oracle Database Appliance X6-2 Series Frus

    120. Only Oracle authorized service personnel should service FRU components. Most of the links in the following table take you to instructions outside of the Oracle Note - Database Appliance library to the Oracle Server X6-2 and Oracle Server X6-2L (including Storage Server X6-2 Extreme Flash version) documentation libraries.
  • Page 109 Servicing Oracle Database Appliance X6-2 Series FRUs Oracle Database Appliance X6-2S/ Oracle Database Appliance X6-2L Oracle Database Appliance X6-2-HA X6-2M For this product, the NVMe For this product, the NVMe Note - Note - Switch Card is located in Slot 2.

  • Page 110: Servicing The Internal Sas Host Bus Adapter (Hba) (Fru)

    Replace the Internal SAS HBA Card Servicing the Internal SAS Host Bus Adapter (HBA) (FRU) This section describes servicing the internal Oracle Storage 12 Gb/s SAS PCIe RAID HBA in an Oracle Database Appliance X6-2L system. “Replace the Internal SAS HBA Card” on page 110 ■...
  • Page 111 Replace the Internal SAS HBA Card The HBA super capacitor is secured to the air baffle by a recloseable fastener, which allows it to be easily removed and replaced. To separate the HBA super capacitor from the air baffle, place your finger under the rear of the super capacitor and lift up [2].
  • Page 112 Remove the SAS HBA card from the chassis [2]. Remove super capacitor cable from the chassis. The super capacitor cable is routed along the left side of the chassis (when facing the front of the system). Oracle Database Appliance Service Manual • November 2017...
  • Page 113 Replace the Internal SAS HBA Card Unpack the replacement Oracle Storage 12 Gb/s SAS PCIe RAID HBA card and super capacitor, and place them on an antistatic mat. If it isn't already, swivel the air baffle into the upright position and install the super capacitor cable along the left side of the chassis and into its access hole in the air baffle.
  • Page 114 Insert the SAS HBA card into PCIe slot 3 [2], and rotate the PCIe locking mechanism to secure the PCIe HBA card in place [1]. PCIe slot 3 is the reserved slot for the Oracle Storage 12 Gb/s SAS PCIe RAID HBA Note - card.
  • Page 115 Replace the Internal SAS HBA Card Lower the air baffle to the installed position. Align the recloseable fastener on the super capacitor with the recloseable fastener on the air baffle and press down [1]. Connect the super capacitor cable to the super capacitor [2]. Chapter 5 •...
  • Page 116 You can use the Oracle ILOM web interface or the command-line interface (CLI) to manually clear faults. For information on how to use the Oracle ILOM web interface or the CLI to clear server faults, refer to the Oracle Integrated Lights Out Manager (ILOM) 3.2 Documentation Library at http://www.oracle.com/goto/ilom/docs.
  • Page 117 Replace the Internal SAS HBA Cables Disconnect the SAS cable from the rear disk drive backplane [1] and from the card [2]. Chapter 5 • Servicing FRUs...

  • Page 118: Servicing Oracle Database Appliance X3-2/X4-2/X5-2 Frus

    Reconnect the power cords to the power supplies and power on the server. Servicing Oracle Database Appliance X3-2/X4-2/X5-2 FRUs This section describes how to service server node FRUs for Oracle Database Appliance X3-2/ X4-2/X5-2. If you have Oracle Database Appliance X7-2 series, go to “Servicing Oracle Database...

  • Page 119: Managing System Faults On Oracle Database Appliance X3-2/X4-2/X5-2, X6-2 Series And X7-2 Series

    120. Only Oracle authorized service personnel should service FRU components. Most of the links in the following table take you to instructions outside of the Oracle Note - Database Appliance library to the Sun Server X3-2, Sun Server X4-2, and Oracle Server X5-2 documentation libraries.

  • Page 120: Component Fault Management

    For replaced components that do not have an embedded FRU serial number, or do not automatically clear their fault state after the component has been repaired and the server is returned to service, you can use Oracle ILOM command line interface to manually clear the fault state. Use the following syntax: set /path_to_target clear_fault_action=true Where path_to_target is the path to the component (such as a DIMM) that had the fault.
  • Page 121 Servicing Oracle Database Appliance Version 1 FRUs Only Oracle authorized service personnel should service FRU components. Note - “Removing and Installing the Air Duct (FRU)” on page 194 ■ “Servicing Processors (CPUs) (FRU)” on page 197 ■ “Servicing the Boot Disk Backplane (FRU)” on page 204 ■...
  • Page 122 Oracle Database Appliance Service Manual • November 2017...

  • Page 123: Returning Oracle Database Appliance To Operation

    Oracle Database Appliance Version 1 to Operation” on page 127. Most of the links in the following table take you to instructions outside of the Oracle Note - Database Appliance library to the Oracle Server X7-2 documentation library. Use your browser's Back button to return to the Oracle Database Appliance library.

  • Page 124: Returning Oracle Database Appliance X6-2 Series To Operation

    Oracle Database Appliance Version 1 to Operation” on page 127. Most of the links in the following table take you to instructions outside of the Oracle Note - Database Appliance library to the Oracle Server X6-2 and Oracle Server X6-2L (including Storage Server X6-2 Extreme Flash version) documentation libraries.

  • Page 125: Returning Oracle Database Appliance X3-2/X4-2/X5-2 To Operation

    Oracle Database Appliance Version 1 to Operation” on page 127. Most of the links in the following table take you to instructions outside of the Oracle Note - Database Appliance library to the Sun Server X3-2, Sun Server X4-2 and Oracle Server X5-2 documentation libraries.

  • Page 126: Powering On An Oracle Database Appliance That Includes A Storage Shelf

    Storage Shelf This section describes how to restore power after servicing an Oracle Database Appliance that includes at least one storage shelf (DE2-24P, DE2-24C, or DE3-24C). If you have an Oracle Database Appliance X7-2S/X7-2M, X6-2S/X6-2M/X6-2L or Oracle Database Appliance Version 1, your system does not support a storage shelf and you should skip this section.

  • Page 127: Returning Oracle Database Appliance Version 1 To Operation

    Refer to the appropriate Deployment and User's Guide for the Oracle Database Appliance X7 series and X6 series, or the Administration and Reference Guide for the Oracle Database Appliance X3-2/X4-2/X5-2 or Oracle Database Appliance Version 1.
  • Page 128 Oracle Database Appliance Service Manual • November 2017...

  • Page 129: Server Node Diagnostic Tools And Resetting The Service Processor

    ■ Server Node Diagnostic Tools Oracle provides a wide selection of diagnostic tools for use with your server node. These tools include lights out management of the system, service processor recovery, power-on self-test (POST), UEFI or Pc-Check diagnostics, as well as hardware LEDs that indicate the status of system components.
  • Page 130 Chapter 1, “Overview of System Status and LEDs its components. Indicators and LEDs” ■ You can also use Oracle ILOM to check server node indicator status. Refer to the appropriate Oracle Integrated Lights Out Manager (ILOM) Documentation Library based on your appliance's supported version of Oraclel ILOM.

  • Page 131: Resetting The Service Processor

    Oracle Database Appliance Owner's Guide. If you are unable to reset the SP using the Oracle ILOM web interface or the CLI (for example, if the SP hangs), then use the SP reset button as described in the following tables.
  • Page 132 Version 1 Back Panel" section in the Oracle Database Appliance Owner's Guide. 2. Insert a small stylus or non-conductive object into the opening and press the recessed push button switch. The SP resets. Oracle Database Appliance Service Manual • November 2017...

  • Page 133: Server Node Basic Input/Output System (Bios)

    You should not change the factory settings unless prompted to do so by Oracle Service personnel. “Oracle Database Appliance X7-2 Series BIOS Utility” on page 133 ■...

  • Page 134: Setting Up Bios Configuration Parameters

    This section describes the BIOS configuration parameters for Oracle Database Appliance X7-2 series. The links in the following table take you to instructions outside of the Oracle Database Note - Appliance library to the Oracle Server X7-2 documentation library. Use your browser's Back button to return to the Oracle Database Appliance library.

  • Page 135: Oracle Database Appliance X6-2 Series Bios Utility

    This section describes the BIOS configuration parameters for Oracle Database Appliance X6-2 series. The links in the following table take you to instructions outside of the Oracle Database Note - Appliance library to the Oracle Server X6-2 and Oracle Server X6-2L documentation libraries.

  • Page 136: Bios Setup Utility Menu Options

    This section describes the BIOS utility menu options for Oracle Database Appliance X6-2 series. The links in the following table take you to instructions outside of the Oracle Database Note - Appliance library to the Oracle Server X6-2 and Oracle Server X6-2L documentation libraries.

  • Page 137: Setting Up Bios Configuration Parameters

    This section describes the BIOS configuration parameters for Oracle Database Appliance X3-2, Oracle Database Appliance X4-2, and Oracle Database Appliance X5-2. The links in the following table take you to instructions outside of the Oracle Database Note - Appliance library to the Sun Server X3-2, Sun Server X4-2, and Oracle Server X5-2 documentation libraries.

  • Page 138: Oracle Database Appliance Version 1 Bios Utility

    BIOS Save and Exit Menu Selections BIOS Save and Exit Menu Selections BIOS Save and Exit Menu Selections Oracle Database Appliance Version 1 BIOS Utility This section describes the Oracle Database Appliance Version 1 BIOS utility. If you have Oracle Database Appliance X7-2 series, go to “Oracle Database Appliance X7-2...

  • Page 139: A Servicing The Oracle Database Appliance Version 1

    Servicing the Oracle Database Appliance Version 1 This appendix describes how to prepare Oracle Database Appliance Version 1 for servicing. The Oracle Database Appliance Version 1 is also referred to as "original version" or "V1". This appendix does NOT apply to Oracle Database Appliance X3-2, Oracle Database Appliance X4-2, Oracle Database Appliance X5-2, Oracle Database Appliance X6 series, or Oracle Database Appliance X7 series.

  • Page 140: Component Replacement Policy (Crus And Frus)

    A part designated as a FRU must be replaced by Oracle-qualified service technician. ■ A part designated as a CRU can be replaced by a person who is not an Oracle-qualified ■ service technician.

  • Page 141: Safety Information

    (both server nodes powered off). Safety Information Information in this appendix does NOT apply to Oracle Database Appliance X3- Note - 2, Oracle Database Appliance X4-2, Oracle Database Appliance X5-2 or Oracle Database Appliance X6 series.

  • Page 142: Required Tools

    Follow the electrostatic discharge safety practices as described in this chapter. ■ Required Tools Information in this appendix does NOT apply to Oracle Database Appliance X3- Note - 2, Oracle Database Appliance X4-2, Oracle Database Appliance X5-2 or Oracle Database Appliance X6 series.

  • Page 143: Shutting Down A Server Node And Powering Off The System

    Data loss. To avoid data loss and file system corruption, always use a graceful Caution - shutdown unless it is an emergency. To use Oracle ILOM to shut down a server node, ensure that you have performed its Note - initial configuration as described in "Connecting and Configuring Oracle ILOM" in the Oracle Database Appliance Getting Started Guide.
  • Page 144 When the server node is shut down, the Power/OK LED [2] on the server node's front panel flashes, indicating that the server node is in standby power mode. To shut down a server node using the Oracle ILOM, perform one of the following: Oracle Database Appliance Service Manual • November 2017...
  • Page 145 Caution - unless it is an emergency. Using the Oracle ILOM CLI: ■ Log in to Oracle ILOM using an ssh client. Type: sp_ip_address ssh username@ Where username is a user account name with Reset and Host Control (r) privileges and sp_ip_address is the IP address of the server node service processor.

  • Page 146: Performing Electrostatic Discharge And Antistatic Prevention Measures

    Caution - unless it is an emergency. Power Off the System Information in this appendix does NOT apply to Oracle Database Appliance X3- Note - 2, Oracle Database Appliance X4-2, Oracle Database Appliance X5-2 or Oracle Database Appliance X6 series. Refer to the preceding chapters in this document for information on servicing those systems.

  • Page 147: Removing Server Nodes From The System Chassis

    Appliance X6 series. Refer to the preceding chapters in this document for information on servicing those systems. You must remove the Oracle Database Appliance Version 1 server node from the chassis to remove or replace internal server node components. Remove a Server Node From the System Chassis...
  • Page 148 Replacing a server node FRU with a new server node is a service activity that must be Note - performed by an Oracle-qualified service technician. The customer may remove the server node to service other CRU components in the server node.

  • Page 149: Removing The Server Node Top Cover

    Appliance X6 series. Refer to the preceding chapters in this document for information on servicing those systems. To gain access to a most of Oracle Database Appliance Version 1 server node's internal components, you must remove the server node's top cover.

  • Page 150: Removing The Middle Section Of The System Top Cover

    Appliance X6 series. Refer to the preceding chapters in this document for information on servicing those systems. To gain access to the Oracle Database Appliance Version 1 power distribution board and the disk midplane board you must remove the middle section of the system's top cover.
  • Page 151 Hazardous voltage present. Never run the system with the middle section of the Caution - system top cover removed. Equipment damage. Install the system top cover properly before starting the system. Caution - Appendix A • Servicing the Oracle Database Appliance Version 1...

  • Page 152: Servicing Hot-Pluggable Components

    Appliance X6 series. Refer to the preceding chapters in this document for information on servicing those systems. Oracle Database Appliance Version 1 has 24 storage drives, located in the front of the chassis, and each server node has 2 boot drives, located in the rear. All storage drives and boot drives are hot-pluggable.
  • Page 153 “Install a Boot Drive” on page 158 ■ Storage and Boot Drive Locations Appliance storage drives. Appliance storage drives are installed at the front of Oracle Database Appliance Version 1. Drive numbering is listed on the drive label on the right side of the appliance [1].
  • Page 154 Server Node boot drives. Each appliance server node contains two boot drives that are installed in the back of Oracle Database Appliance and identified on the rear drive panel label. The following table shows the location and numbering of the boot drives.
  • Page 155 Remove a Storage Drive This section describes removing a storage drive from Oracle Database Appliance Version 1. Identify the storage drive that you want to remove. If a drive has failed, its amber Service Required LED will be lit. For information on drive status LEDs, see “Storage and Boot Drive Status Indicators”...
  • Page 156 Appliance X6 series. Refer to the preceding chapters in this document for information on servicing those systems. This section describes installing a storage drive in Oracle Database Appliance Version 1. Determine the drive slot location for the replacement drive. Drives are physically addressed according to the slot in which they are installed. See “Storage...
  • Page 157 Appliance X6 series. Refer to the preceding chapters in this document for information on servicing those systems. This section describes removing a boot drive from Oracle Database Appliance Version 1. Identify the boot drive that you want to remove. The amber Service Required LED might be lit. For specific drive locations, see “Storage and...
  • Page 158 Appliance X6 series. Refer to the preceding chapters in this document for information on servicing those systems. This section describes installing a boot drive in Oracle Database Appliance Version 1. Determine the drive slot location for the replacement drive. Drives are physically addressed according to the slot in which they are installed. See “Storage...

  • Page 159: Servicing Fan Modules (Cru)

    Appliance X6 series. Refer to the preceding chapters in this document for information on servicing those systems. Each Oracle Database Appliance Version 1 server node contains two fan modules. Each fan module contains a single, dual-motor, 80 mm, counter-rotating fan assembly that contains two...
  • Page 160 Appliance X6 series. Refer to the preceding chapters in this document for information on servicing those systems. The following LEDs in Oracle Database Appliance Version 1 are lit when a fan module fault is detected: Front and rear Service Required LEDs located on each server node ■...
  • Page 161 Install a Fan Module This section describes removing a fan module from Oracle Database Appliance Version 1. Equipment damage. When removing a fan module from a powered on system, it Caution - must be replaced within two minutes of removal.
  • Page 162 Front and rear Service Required LEDs located on the applicable server node ■ REAR HDD/PS/FAN LED located on the front of the applicable server node ■ “Server Node Status Indicators” on page 52 for more information about system LEDs. Oracle Database Appliance Service Manual • November 2017...

  • Page 163: Servicing Power Supplies (Cru)

    Appliance X6 series. Refer to the preceding chapters in this document for information on servicing those systems. The following LEDs light up in Oracle Database Appliance Version 1 when the system detects a power supply fault: Front and rear Service Required LEDs located on each server node ■...
  • Page 164 Appliance X6 series. Refer to the preceding chapters in this document for information on servicing those systems. This section describes removing a Power Supply from Oracle Database Appliance Version 1. Hazardous voltages. To reduce the risk of electric shock and danger to personal Caution - health, follow the instructions.
  • Page 165 Install a Power Supply Install a Power Supply This section describes installing a Power Supply in Oracle Database Appliance Version 1. Align the replacement power supply with the empty power supply chassis bay. Slide the power supply into the bay until it is fully seated.

  • Page 166: Servicing Crus That Require Server Node Power Off

    Appliance X6 series. Refer to the preceding chapters in this document for information on servicing those systems. Each server node (also called a system controller) in Oracle Database Appliance Version 1 includes the following replaceable components. Oracle Database Appliance Service Manual • November 2017...
  • Page 167 Servicing CRUs That Require Server Node Power Off Callout Description DDR3 Memory DIMMs (12) PCIe Cards Mounted on PCIe Riser PCIe Riser Internal HBA PCIe Card Battery Appendix A • Servicing the Oracle Database Appliance Version 1...

  • Page 168: Servicing Memory Modules (Dimms) (Cru)

    Appliance X6 series. Refer to the preceding chapters in this document for information on servicing those systems. Each server node in Oracle Database Appliance Version 1 is provisioned with twelve 1333 MHz or 1600 MHz DDR3, 8GB dual rank DIMMs, for a total of 96GB.
  • Page 169 Servicing CRUs That Require Server Node Power Off Each processor in Oracle Database Appliance Version 1 has six DIMM slots numbered D0 through D5. D0 is the closest to the processor and D5 is the farthest. Each slot should contain a 1333 MHz or 1600 MHz DDR3, 8GB dual rank DIMM. No other configurations are supported.
  • Page 170 Remove Faulty DIMMs Remove Faulty DIMMs Information in this appendix does NOT apply to Oracle Database Appliance X3- Note - 2, Oracle Database Appliance X4-2, Oracle Database Appliance X5-2 or Oracle Database Appliance X6 series. Refer to the preceding chapters in this document for information on servicing those systems.
  • Page 171 LEDs lit or if the server node has been out of the chassis for more then 15 minutes. Callout Description Fault Remind Button Fault Remind Power Good LED (green) Note the location of faulty DIMMs. Appendix A • Servicing the Oracle Database Appliance Version 1...
  • Page 172 If the DIMM fault Required LED is on (amber), the DIMM is faulty and ■ should be replaced. To remove the faulty DIMM(s), do the following: Rotate both DIMM slot ejectors outward as far as they go. The ejectors push the DIMM partially up. Oracle Database Appliance Service Manual • November 2017...
  • Page 173 “Install DIMMs” on page 174. Do not operate the system with an empty DIMM slot. If you remove a DIMM, you Caution - must replace it before starting the server. Appendix A • Servicing the Oracle Database Appliance Version 1...
  • Page 174 Install DIMMs Install DIMMs Information in this appendix does NOT apply to Oracle Database Appliance X3- Note - 2, Oracle Database Appliance X4-2, Oracle Database Appliance X5-2 or Oracle Database Appliance X6 series. Refer to the preceding chapters in this document for information on servicing those systems.
  • Page 175 If the notch is not aligned, damage to the DIMM might occur. Repeat Step 3 through Step 5 until all replacement DIMMs are installed. Appendix A • Servicing the Oracle Database Appliance Version 1...
  • Page 176 Power on the server node. “Powering On Oracle Database Appliance Version 1” on page 249. Clear the DIMM faults. Log in to the server node Oracle ILOM CLI as root. To view server node faults, type the following command: -> show /SP/faultmgmt Oracle ILOM lists all known faults.

  • Page 177: Servicing Pcie Risers (Cru)

    Advanced ECC corrects up to 4 bits in error on nibble boundaries, as long as they are all in the same DRAM. If a DRAM fails, the DIMM continues to function. To clear a fault once the faulty DIMM has been replaced, type the following in the Oracle ILOM CLI: ->...
  • Page 178 Appliance X6 series. Refer to the preceding chapters in this document for information on servicing those systems. This section describes removing a PCIe Riser from Oracle Database Appliance Version 1. Prepare the server node for service. Attach an antistatic wrist strap.
  • Page 179 Appliance X6 series. Refer to the preceding chapters in this document for information on servicing those systems. This section describes installing a PCIe Riser in Oracle Database Appliance Version 1. Appendix A • Servicing the Oracle Database Appliance Version 1...
  • Page 180 Tighten the green captive Phillips screw that secures the riser to the motherboard [1]. Tighten the three green captive Phillips screws that secure the PCIe riser to the chassis [2]. Access these screws from the rear of the server node. Oracle Database Appliance Service Manual • November 2017...
  • Page 181 To clear PCIe riser faults, use the set command. For example: -> set /SYS/MB/RISER clear_fault_action=true Are you sure you want to clear /SYS/MB/RISER (y/n)? y Set 'clear_fault_action' to 'true' Appendix A • Servicing the Oracle Database Appliance Version 1...

  • Page 182: Servicing Pcie Cards (Cru)

    Install PCIe Riser in Server Nodes Servicing PCIe Cards (CRU) Information in this appendix does NOT apply to Oracle Database Appliance X3- Note - 2, Oracle Database Appliance X4-2, Oracle Database Appliance X5-2 or Oracle Database Appliance X6 series. Refer to the preceding chapters in this document for information on servicing those systems.
  • Page 183 2, Oracle Database Appliance X4-2, Oracle Database Appliance X5-2 or Oracle Database Appliance X6 series. Refer to the preceding chapters in this document for information on servicing those systems. This section describes removing a PCIe card from its riser in Oracle Database Appliance Version 1. Prepare the server node for service.
  • Page 184 Appliance X6 series. Refer to the preceding chapters in this document for information on servicing those systems. This section describes installing a PCIe card in a riser in Oracle Database Appliance Version 1. Unpack the replacement PCIe card and place it on an antistatic mat.
  • Page 185 PCIe riser. Slide the locking bracket down until it engages the PCIe riser locking tab. Callout Description Recessed area on the PCIe riser PCIe riser locking tab PCIe card locking bracket Appendix A • Servicing the Oracle Database Appliance Version 1...
  • Page 186 “Powering On Oracle Database Appliance Version 1” on page 249. Clear the PCIe card fault. Log in to the server node as root using the Oracle ILOM CLI. To view server node faults, type the following command to list all known faults on the system: ->...
  • Page 187 2, Oracle Database Appliance X4-2, Oracle Database Appliance X5-2 or Oracle Database Appliance X6 series. Refer to the preceding chapters in this document for information on servicing those systems. This section describes removing the primary HBA PCIe card from Oracle Database Appliance Version 1. Prepare the server node for service.
  • Page 188 Place the PCIe card on an antistatic mat. Install Primary HBA PCIe Card in Motherboard Information in this appendix does NOT apply to Oracle Database Appliance X3- Note - 2, Oracle Database Appliance X4-2, Oracle Database Appliance X5-2 or Oracle Database Appliance X6 series.
  • Page 189 Install Primary HBA PCIe Card in Motherboard This section describes installing the primary HBA PCIe card in Oracle Database Appliance Version 1. Unpack the replacement PCIe card and place it on an antistatic mat. Install the internal PCIe card. Locate the connector for the internal PCIe card [1].
  • Page 190 “Powering On Oracle Database Appliance Version 1” on page 249. Clear the primary HBA card fault. Log in to the server node as root using the Oracle ILOM CLI. To view server node faults, type the following command to list all known faults on the server node: ->...

  • Page 191: Servicing The Server Node Battery (Cru)

    Appliance X6 series. Refer to the preceding chapters in this document for information on servicing those systems. The Oracle Database Appliance Version 1 battery maintains the date and time for the Oracle ILOM service processor when the server node is removed from the system and, therefore, is powered off.
  • Page 192 Twist the battery (either clockwise or counter-clockwise) and lift it out. Install Battery Information in this appendix does NOT apply to Oracle Database Appliance X3- Note - 2, Oracle Database Appliance X4-2, Oracle Database Appliance X5-2 or Oracle Database Appliance X6 series.

  • Page 193: Servicing Frus

    Otherwise, proceed to the next step. If the service processor is not configured to use NTP, you must reset the Oracle ILOM clock using the Oracle ILOM CLI or the web interface.

  • Page 194: Removing And Installing The Air Duct (Fru)

    Appliance X6 series. Refer to the preceding chapters in this document for information on servicing those systems. The air duct for the Oracle Database Appliance Version 1 must be removed to service the CPUs. The air duct is a FRU and can only be replaced by an Oracle-qualified service technician.
  • Page 195 [2]. Remove the air duct's right hinge from its socket and set the air duct aside [2]. Appendix A • Servicing the Oracle Database Appliance Version 1...
  • Page 196 Appliance X6 series. Refer to the preceding chapters in this document for information on servicing those systems. This section describes installing the air duct in Oracle Database Appliance Version 1. Equipment overheating. Ensure that the air duct is installed correctly before Caution - powering on the server.

  • Page 197: Servicing Processors (Cpus) (Fru)

    This section includes information on servicing CPUs in Oracle Database Appliance Version 1. The CPU is a FRU and can only be replaced by an Oracle-qualified service technician. Equipment damage. These procedures require that you handle components that are Caution - sensitive to static discharge.
  • Page 198 Fault Remind button is pressed for a long time with fault indicators lit or if the server node has been out of the chassis for more then 15 minutes. The fault LED for the faulty CPU lights. Oracle Database Appliance Service Manual • November 2017...
  • Page 199 CPU. Equipment damage. When cleaning the top of the CPU, be careful not to get the Caution - thermal grease on the CPU socket and associated components. Appendix A • Servicing the Oracle Database Appliance Version 1...
  • Page 200 CPU or protective cap with your thumb and index finger on your other hand [4], and carefully lift the CPU or protective cap up and out of the socket [5]. Oracle Database Appliance Service Manual • November 2017...
  • Page 201 CPU filler before you return the server to operation; otherwise, the system might overheat due to improper airflow. Install Processor (CPU) Information in this appendix does NOT apply to Oracle Database Appliance X3- Note - 2, Oracle Database Appliance X4-2, Oracle Database Appliance X5-2 or Oracle Database Appliance X6 series.
  • Page 202 CPU with the index finger on your other hand, and lower the CPU into the socket [3]. Lower the pressure frame to the closed position [4]. Ensure that the pressure frame sits flat around the periphery of the CPU. Oracle Database Appliance Service Manual • November 2017...
  • Page 203 “Powering On Oracle Database Appliance Version 1” on page 249. Clear the CPU faults. Log in to the server node as root using the Oracle ILOM CLI. To view server node faults, type the following command to list all known faults on the system: ->...

  • Page 204: Servicing The Boot Disk Backplane (Fru)

    The Oracle Database Appliance Version 1 boot disk backplane (BDB) serves as an interface between the motherboard and the rear-mounted disk drives. The boot disk backplane is a FRU and can only be replaced by an Oracle-qualified service technician. Equipment damage. These procedures require that you handle components that are Caution - sensitive to static discharge.
  • Page 205 “Install Boot Disk Backplane” on page 206 ■ Remove Boot Disk Backplane Information in this appendix does NOT apply to Oracle Database Appliance X3- Note - 2, Oracle Database Appliance X4-2, Oracle Database Appliance X5-2 or Oracle Database Appliance X6 series. Refer to the preceding chapters in this document for information on servicing those systems.
  • Page 206 Appliance X6 series. Refer to the preceding chapters in this document for information on servicing those systems. This section describes installing the boot disk backplane in Oracle Database Appliance Version Install the boot disk backplane. Position the boot disk backplane on the rear-mounted disk drives assembly and install and tighten the four Phillips screws to secure the backplane [2].

  • Page 207: Servicing The Power Distribution Board (Fru)

    The Oracle Database Appliance Version 1 power distribution board (PDB) distributes power from the power supplies to all system components. The power distribution board is a FRU and can only be replaced by an Oracle-qualified service technician. Equipment damage. Follow antistatic precautions as described in “Performing...
  • Page 208 “Install Power Distribution Board” on page 210 ■ Remove Power Distribution Board Information in this appendix does NOT apply to Oracle Database Appliance X3- Note - 2, Oracle Database Appliance X4-2, Oracle Database Appliance X5-2 or Oracle Database Appliance X6 series. Refer to the preceding chapters in this document for information on servicing those systems.
  • Page 209 Appendix A • Servicing the Oracle Database Appliance Version 1...
  • Page 210 Lift the power distribution board out of the system chassis [4] and place it on the antistatic mat. Install Power Distribution Board Information in this appendix does NOT apply to Oracle Database Appliance X3- Note - 2, Oracle Database Appliance X4-2, Oracle Database Appliance X5-2 or Oracle Database Appliance X6 series.
  • Page 211 Install Power Distribution Board This section describes installing the power distribution board in Oracle Database Appliance Version 1. Install the power distribution board into the system chassis. Lower the power distribution board partially into the system [1]. Reconnect the chassis interlock switch cable [2].

  • Page 212: Servicing The Disk Midplane Module (Fru)

    The Oracle Database Appliance Version 1 disk midplane interconnects the front disk drives to the server nodes, the front indicator modules, and the power distribution board (PDB). The disk midplane board is a FRU and can only be replaced by an Oracle-qualified service technician.
  • Page 213 143. Disconnect the power cords from the system. If the system is installed in a rack, remove it. See the Oracle Database Appliance Owner's Guide for information on racking the system chassis. Remove both power supplies from the system. “Remove a Power Supply” on page 164.
  • Page 214 Remove the middle section of the system top cover. “Removing the Middle Section of the System Top Cover” on page 150. Loosen the two captive Phillips screws that secure the side-wall cover to the chassis and remove the cover. Oracle Database Appliance Service Manual • November 2017...
  • Page 215 Remove the power distribution board. “Remove Power Distribution Board” on page 208. Remove the disk midplane module. Appendix A • Servicing the Oracle Database Appliance Version 1...
  • Page 216 [2]. To remove the disk midplane module from the system chassis, lift the board up about 0.25 inches (6.35 mm) to clear the standoffs that hold it in place [3]. Oracle Database Appliance Service Manual • November 2017...
  • Page 217 Lift the disk midplane module up and out of the system [4]. Place the board on an antistatic mat. Install Disk Midplane Module Information in this appendix does NOT apply to Oracle Database Appliance X3- Note - 2, Oracle Database Appliance X4-2, Oracle Database Appliance X5-2 or Oracle Database Appliance X6 series.
  • Page 218 Install the middle section of the system's top cover. Install and tighten the Phillips screws that secure the middle section of the top cover to the system chassis. Oracle Database Appliance Service Manual • November 2017...

  • Page 219: Servicing The Disk Midplane Module Hdd Cable (Fru)

    The Oracle Database Appliance Version 1 HDD cable connects the power distribution board to the disk midplane module. The disk midplane module HDD cable is a FRU and can only be replaced by an Oracle- qualified service technician. Equipment damage. Remove all power from the system before removing or Caution - installing the disk midplane module HDD cable.
  • Page 220 2, Oracle Database Appliance X4-2, Oracle Database Appliance X5-2 or Oracle Database Appliance X6 series. Refer to the preceding chapters in this document for information on servicing those systems. This section describes removing the disk midplane module HDD cable from Oracle Database Appliance Version 1. Prepare the system for service.
  • Page 221 Appliance X6 series. Refer to the preceding chapters in this document for information on servicing those systems. This section describes installing the disk midplane module HDD cable in Oracle Database Appliance Version 1. Reconnect the HDD ribbon cable connector located on the disk midplane module [2]).

  • Page 222: Servicing The Front Indicator Panels (Fru)

    Each server node has its own front indicator panel, which sits behind the ears on the system chassis. The front indicator panels are FRUs and can only be replaced by an Oracle-qualified service technician.
  • Page 223 143. Disconnect the power cords from the system. If the system is installed in a rack, remove it. See the Oracle Database Appliance Owner's Guide for information on racking the system chassis. Attach an antistatic wrist strap. “Performing Electrostatic Discharge and Antistatic Prevention Measures”...
  • Page 224 Disconnect the ribbon cables from the indicator panel you wish to change [5]. Remove the screw that holds the indicator panel to the ear bezel [6]. Make sure you remove the correct indicator panel. There are two indicator panels on the ear bezel. Oracle Database Appliance Service Manual • November 2017...
  • Page 225 Appliance X6 series. Refer to the preceding chapters in this document for information on servicing those systems. This section describes installing the front indicator panel in Oracle Database Appliance Version Use the Phillips screw to attach the new indicator panel to the ear bezel [1].
  • Page 226 Install Front Indicator Panel Use the marks to ensure that you return each drive to its original bay. Return the system to operation. Reinstall the system into the rack. Oracle Database Appliance Service Manual • November 2017...

  • Page 227: Servicing Server Node Cables

    “Servicing the Boot Disk Backplane Cables (FRU)” on page 237 ■ Servicing the Fan Power Cables (FRU) Each Oracle Database Appliance Version 1 server node has two fans and each fan has a separate power cable. Appendix A • Servicing the Oracle Database Appliance Version 1...
  • Page 228 Appliance X6 series. Refer to the preceding chapters in this document for information on servicing those systems. This section describes removing the fan power cables from Oracle Database Appliance Version Prepare the server node for service. Attach an antistatic wrist strap.
  • Page 229 Appliance X6 series. Refer to the preceding chapters in this document for information on servicing those systems. This section describes installing the fan power cables in Oracle Database Appliance Version 1. Reconnect the fan power cables. Return the server node to operation.

  • Page 230: See "Powering On Oracle Database Appliance Version 1" On Page

    249. Servicing the PCIe Card Cables (FRU) The Oracle Database Appliance Version 1 PCIe card cables are used to connect the internal PCIe card, the primary HBA and a riser-mounted PCIe card, and the secondary HBA to the motherboard. See the following sections for instructions.
  • Page 231 Appliance X6 series. Refer to the preceding chapters in this document for information on servicing those systems. This section describes installing PCIe card cables in Oracle Database Appliance Version 1. Appendix A • Servicing the Oracle Database Appliance Version 1...
  • Page 232 “Powering On Oracle Database Appliance Version 1” on page 249. Remove PCIe Card Cables From Secondary HBA PCIe Card Information in this appendix does NOT apply to Oracle Database Appliance X3- Note - 2, Oracle Database Appliance X4-2, Oracle Database Appliance X5-2 or Oracle Database Appliance X6 series.
  • Page 233 Disconnect the two secondary HBA PCIe card cables and remove the cables [2]. To remove each cable connector, push the connector inward, press down on the connector to release it, and pull the connector out. Appendix A • Servicing the Oracle Database Appliance Version 1...
  • Page 234 Install PCIe Card Cables for Secondary HBA PCIe Card Install PCIe Card Cables for Secondary HBA PCIe Card Information in this appendix does NOT apply to Oracle Database Appliance X3- Note - 2, Oracle Database Appliance X4-2, Oracle Database Appliance X5-2 or Oracle Database Appliance X6 series.

  • Page 235: Servicing The Sas Expander Cable (Fru)

    See the following sections for instructions. The SAS expander cable is a FRU and can only be replaced by an Oracle-qualified service technician. The following topics are covered in this section: “Remove SAS Expander Cable”...
  • Page 236 Push the connector inward, press down on the connector to release it, and pull the connector out. Install SAS Expander Cable Information in this appendix does NOT apply to Oracle Database Appliance X3- Note - 2, Oracle Database Appliance X4-2, Oracle Database Appliance X5-2 or Oracle Database Appliance X6 series.

  • Page 237: Servicing The Boot Disk Backplane Cables (Fru)

    The Oracle Database Appliance Version 1 boot disk backplane cables connect the boot disk backplane to the motherboard. The boot disk backplane cables are FRUs and can only be replaced by an Oracle-qualified service technician. The following topics are covered in this section:...
  • Page 238 “Install Boot Disk Backplane Cables” on page 239 ■ Remove Boot Disk Backplane Cables Information in this appendix does NOT apply to Oracle Database Appliance X3- Note - 2, Oracle Database Appliance X4-2, Oracle Database Appliance X5-2 or Oracle Database Appliance X6 series.
  • Page 239 Appliance X6 series. Refer to the preceding chapters in this document for information on servicing those systems. This section describes installing the boot disk backplane cables in Oracle Database Appliance Version 1. Reconnect the power cable and hard disk drive (HDD) cables.

  • Page 240: Servicing The Motherboard Assembly (Fru)

    Each Oracle Database Appliance Version 1 server node has a motherboard assembly. The service strategy for the motherboard is to remove the replaceable components from the server node and then return the server node with the motherboard in place to Oracle for repair or replacement.
  • Page 241 Internally Mounted PCIe Card Boot Disk Drives (2) Boot Disk Drive Backplane Battery The following topics are covered in this section: “Remove Replaceable Components From Motherboard Assembly” on page 242 ■ Appendix A • Servicing the Oracle Database Appliance Version 1...
  • Page 242 ■ Remove Replaceable Components From Motherboard Assembly Information in this appendix does NOT apply to Oracle Database Appliance X3- Note - 2, Oracle Database Appliance X4-2, Oracle Database Appliance X5-2 or Oracle Database Appliance X6 series. Refer to the preceding chapters in this document for information on servicing those systems.
  • Page 243 “Remove Battery” on page 191. Install Replaceable Components in Motherboard Assembly Information in this appendix does NOT apply to Oracle Database Appliance X3- Note - 2, Oracle Database Appliance X4-2, Oracle Database Appliance X5-2 or Oracle Database Appliance X6 series. Refer to the preceding chapters in this document for information on servicing those systems.
  • Page 244 Install the server node top cover. “Installing the Server Node Top Cover” on page 245. Install the server node into the system. “Installing a Server Node Into the System Chassis” on page 246. Oracle Database Appliance Service Manual • November 2017...

  • Page 245: Returning The Appliance To Operation

    Appliance X6 series. Refer to the preceding chapters in this document for information on servicing those systems. If you removed the top cover from an Oracle Database Appliance Version 1 server node, perform the following procedure to replace it. Hazardous voltage present. Do not run the system with the top cover removed.

  • Page 246: Installing A Server Node Into The System Chassis

    Slide the top cover toward the rear of the server node until it seats [2]. Installing a Server Node Into the System Chassis If you removed a Oracle Database Appliance Version 1 server node from the chassis, perform the following procedure to reinstall it.
  • Page 247 Appliance X6 series. Refer to the preceding chapters in this document for information on servicing those systems. This section describes installing a server node into the system chassis for Oracle Database Appliance Version 1. Replacing a server node FRU with a new server node is a service activity that must be Note - performed by an Oracle-qualified service technician.
  • Page 248 Reinstall the system chassis into the rack. Follow the instructions listed in the "Inserting Oracle Database Appliance Version 1 Into a Rack" section in the Oracle Database Appliance Owner's Guide.

  • Page 249: Powering On Oracle Database Appliance Version 1

    To power on Oracle Database Appliance Version 1, follow this procedure. Each server node is powered on separately. To use Oracle ILOM to power on a server node, ensure that you have performed its Note - initial configuration as described in "Connecting and Configuring Oracle ILOM" in the Oracle Database Appliance Getting Started Guide.
  • Page 250 On the server node, the green Power/OK LED [2] blinks while the server node is booting, and remains steady on when the server node is operational. Using the Oracle ILOM CLI: ■ Oracle Database Appliance Service Manual • November 2017...

  • Page 251: Server Node Basic Input/Output System (Bios)

    Appliance X6 series. Refer to the preceding chapters in this document for information on servicing those systems. This section describes the Oracle Database Appliance Version 1 BIOS utility. If you have Oracle Database Appliance X6-2 series, go to “Oracle Database Appliance X6-2 Series BIOS Utility”...

  • Page 252: Bios Booting And Setup

    Appliance X6 series. Refer to the preceding chapters in this document for information on servicing those systems. When an Oracle Database Appliance Version 1 server node (also called a system controller) starts, the BIOS performs a power-on self-test that checks the hardware to ensure that all components are present and functioning properly.
  • Page 253 Does not apply System firmware progress No bootable media No media from which to boot PXE server not found Boot error - PXE server not found No. BIOS tries next boot device. Appendix A • Servicing the Oracle Database Appliance Version 1...
  • Page 254 Soft-off power applied Does not apply BIOS POST F1 and F2 Errors Information in this appendix does NOT apply to Oracle Database Appliance X3- Note - 2, Oracle Database Appliance X4-2, Oracle Database Appliance X5-2 or Oracle Database Appliance X6 series. Refer to the preceding chapters in this document for information on servicing those systems.
  • Page 255 Uncorrectable Error Detected on Last Boot:IOH(0) IOH error ■ Press F1 to continue. DMA Error (Please Check SP Log for more Details) ■ Check the SP event log in Oracle ILOM for more details. Uncorrectable Error Detected on Last Boot:IOH(0) IOH error ■...
  • Page 256 Appliance X6 series. Refer to the preceding chapters in this document for information on servicing those systems. The Oracle Database Appliance Version 1 BIOS POST memory testing is performed as follows: 1. The first megabyte of DRAM is tested by the BIOS before the BIOS code is copied from ROM to DRAM.
  • Page 257 Appliance X6 series. Refer to the preceding chapters in this document for information on servicing those systems. You can clear the CMOS NVRAM by pressing the CLR CMOS button on the Oracle Database Appliance Version 1 server node motherboard. This action sets the BIOS to defaults values, which clears the BIOS user and supervisor passwords.
  • Page 258 Using a stylus, press and release the CLR CMOS button. Return the server node to operation. Install the server node top cover. “Installing the Server Node Top Cover” on page 245. Install the server node into the system. Oracle Database Appliance Service Manual • November 2017...

  • Page 259: Ethernet Port Naming And Boot Order

    Each Oracle Database Appliance Version 1 server node supports two 10/100/1000Base-T Gigabit Ethernet ports on the rear of the chassis. For port locations, see the Oracle Database Appliance Owner's Guide. The device naming for the Ethernet interfaces is reported differently by different interfaces and operating systems.

  • Page 260: Configuring Support For Tpm

    Appliance X6 series. Refer to the preceding chapters in this document for information on servicing those systems. If you intend to use the Oracle Database Appliance Version 1 Trusted Platform Module (TPM) feature set, you must configure the server node to support this feature.
  • Page 261 Configure TPM Support in BIOS When BIOS is started, the main BIOS Setup Utility top-level System Overview screen appears. In the BIOS Setup Utility screen, select the Advanced menu option. Appendix A • Servicing the Oracle Database Appliance Version 1...
  • Page 262 Configure TPM Support in BIOS The Advanced Settings screen appears. In the Advanced Settings screen, select Trusted Computing and press Enter. Oracle Database Appliance Service Manual • November 2017...
  • Page 263 Even if the TCG/TPM Support was already set to Yes in the dialog shown above, Note - continue on and complete the remaining steps of this procedure to ensure that all TPM configuration requirements are satisfied. Appendix A • Servicing the Oracle Database Appliance Version 1...
  • Page 264 In the Trusted Computing screen, select the Execute TPM Command option setting. A pop-up dialog box appears. In the pop-up dialog box, set the Execute TPM Command option to Enabled and click OK. Oracle Database Appliance Service Manual • November 2017...
  • Page 265 (POST). When BIOS is started, the main BIOS Setup Utility top-level screen appears. Select Advanced, then select Trusted Computing and press Enter. The updated Trusted Computing screen appears. Appendix A • Servicing the Oracle Database Appliance Version 1...

  • Page 266: Configuring Sp Lan Settings

    Appliance X6 series. Refer to the preceding chapters in this document for information on servicing those systems. You can assign an IP address for the Oracle Database Appliance Version 1 server node SP from the BIOS Setup Utility on the IPMI LAN configuration menu. Alternatively, you can...
  • Page 267 Configure LAN Settings for SP also specify the LAN settings for the SP using Oracle ILOM. For instructions for setting the IP address in Oracle ILOM, see Oracle Integrated Lights Out Manager (Oracle ILOM) 3.0 Documentation Collection. Configure LAN Settings for SP Access the BIOS Setup Utility menus.

  • Page 268: Configuring Option Rom Settings In Bios

    Appliance X6 series. Refer to the preceding chapters in this document for information on servicing those systems. The Oracle Database Appliance Version 1 BIOS Option ROM space is 128 Kbytes. Of these 128 Kbytes, approximately 80 Kbytes are used by the VGA controller, the disk controller, and the network interface card.
  • Page 269 ■ Select -Enabled to enable the Option ROM setting. ■ Select -Disabled to disable the Option ROM setting. Press F10 to save the changes and exit the BIOS Setup Utility. Appendix A • Servicing the Oracle Database Appliance Version 1...

  • Page 270: Bios Setup Utility Hot Keys

    (PXE boot). † F10 is not supported on the Oracle ILOM Remote Console; instead, use the arrow keys to navigate to the Exit menu and press Enter. Accessing the BIOS Setup Utility Menus Information in this appendix does NOT apply to Oracle Database Appliance X3-...
  • Page 271 The following procedure describes the steps for accessing the BIOS Setup Utility menus. Access BIOS Setup Utility Menus Information in this appendix does NOT apply to Oracle Database Appliance X3- Note - 2, Oracle Database Appliance X4-2, Oracle Database Appliance X5-2 or Oracle Database Appliance X6 series.
  • Page 272 As you select each menu option, the top-level screen for that menu option appears. To select an option on a top-level screen, use the up and down arrow keys to scroll up and down the options presented. Oracle Database Appliance Service Manual • November 2017...

  • Page 273: Bios Setup Utility Screens

    Appliance X6 series. Refer to the preceding chapters in this document for information on servicing those systems. This section describes the Oracle Database Appliance Version 1 BIOS setup utility screens. It includes the following sections: “BIOS Setup Utility Screen Overview” on page 274 ■...
  • Page 274 2, Oracle Database Appliance X4-2, Oracle Database Appliance X5-2 or Oracle Database Appliance X6 series. Refer to the preceding chapters in this document for information on servicing those systems. The following table contains summary descriptions of the Oracle Database Appliance Version 1 top-level BIOS setup screens. Screen...
  • Page 275 Access BIOS Setup Utility Menus BIOS Main Menu Screen The Oracle Database Appliance Version 1 BIOS Main screen provides general product information, including BIOS, processor, system memory, and system time/date. Appendix A • Servicing the Oracle Database Appliance Version 1...
  • Page 276 Access BIOS Setup Utility Menus BIOS Advanced Menu Screen The Oracle Database Appliance Version 1 BIOS Advanced screen provides detailed configuration information for the CPU, memory, IDE, Super IO, trusted computing, USB, PCI, MPS and other system information. Oracle Database Appliance Service Manual • November 2017...
  • Page 277 Access BIOS Setup Utility Menus BIOS PCI Menu Screen The Oracle Database Appliance Version 1 BIOS PCI screen enables you to configure the server node to clear NVRAM during system boot. Appendix A • Servicing the Oracle Database Appliance Version 1...
  • Page 278 Access BIOS Setup Utility Menus BIOS Boot Menu Screen The Oracle Database Appliance Version 1 BIOS Boot screen enables you to configure the boot device priority (storage drives and the DVD-ROM drive). Oracle Database Appliance Service Manual • November 2017...
  • Page 279 Access BIOS Setup Utility Menus BIOS Security Menu Screen The Oracle Database Appliance Version 1 BIOS Security screen enables you to set or change the supervisor and user passwords. The default state is for the passwords to be unconfigured (not required).
  • Page 280 Access BIOS Setup Utility Menus BIOS Exit Menu Screen The Oracle Database Appliance Version 1 BIOS Exit options enable you to save changes and exit, discard changes and exit, discard changes, or load optimal defaults. Oracle Database Appliance Service Manual • November 2017...
  • Page 281 Utility or cancel the exit option. The confirmation dialog box is only shown below for the Save Changes and Exit option Note - screen. The other exit confirmation screens work in a similar way. Appendix A • Servicing the Oracle Database Appliance Version 1...
  • Page 282 Oracle Database Appliance Service Manual • November 2017...

  • Page 283: Index

    Index Oracle Database Appliance X6-2 series, 135 Oracle Database Appliance X7-2 series, 134 air duct advanced menu options installing Oracle Database Appliance Version 1, 273 Oracle Database Appliance Version 1, 196 Oracle Database Appliance X3-2/X4-2/ removing X5-2, 137 Oracle Database Appliance Version 1, 194...

  • Page 284: Oracle Database Appliance Service Manual • November

    X5-2, 137 Oracle Database Appliance X6-2 series, 136 cables Oracle Database Appliance X7-2 series, 134 reconnecting power and data cables after servicing setup utility hot keys Oracle Database Appliance Version 1, 249 Oracle Database Appliance Service Manual • November 2017...
  • Page 285 Index Oracle Database Appliance X3-2/X4-2/ Oracle Database Appliance X6-2 series, 108 X5-2, 125 Oracle Database Appliance X7-2 series, 107 Oracle Database Appliance X6-2 series, 124 removing Oracle Database Appliance X7-2 series, 123 Oracle Database Appliance Version 1, 197 chassis interlock switch...
  • Page 286 Oracle Database Appliance Version 1, 259 Oracle Database Appliance Version 1, 98 Oracle Database Appliance X3-2/X4-2/ Oracle Database Appliance X3-2/X4-2/ X5-2, 137 X5-2, 77 Oracle Database Appliance X6-2 series, 136 Oracle Database Appliance Service Manual • November 2017...
  • Page 287 Index Oracle Database Appliance X7-2 series, 134 Oracle Database Appliance Version 1, 188 Oracle Database Appliance X3-2/X4-2/X5-2, X6-2 series and X7-2 series, 120 managing Oracle Database Appliance X3-2/X4-2/X5-2, fan power cable X6-2 series and X7-2 series, 120 installing front indicator panels...
  • Page 288 Ethernet ports Oracle Database Appliance X3-2/X4-2/X5-2 and Oracle Database Appliance Version 1, 60 X6-2-HA, 95 Oracle Database Appliance X3-2/X4-2, 47 ILOM See Oracle Integrated Lights Out Manager Oracle Database Appliance X5-2, 41 Oracle Database Appliance Service Manual • November 2017...
  • Page 289 Oracle Database Appliance X7-2S/X7-2M, 12 Oracle Database Appliance X7-2-HA, 16 Ready to Remove Oracle Database Appliance X7-2S/X7-2M, 12 Oracle Database Appliance Version 1, 52, 56 Oracle Database Appliance X3-2/X4-2, 45 Oracle Database Appliance Version 1, 55 Oracle Database Appliance X5-2, 39...
  • Page 290 Oracle Database Appliance X6-2-HA, 35 Oracle Database Appliance X6-2S/X6-2M, 24 Oracle Database Appliance X7-2-HA, 20 Oracle Database Appliance X7-2-HA, 16 Oracle Database Appliance X7-2S/X7-2M, 12, server node Service Required memory See DIMMs Oracle Database Appliance Service Manual • November 2017...
  • Page 291 Oracle Database Appliance X6-2 series, 135 Oracle Database Appliance X6-2 series, 102 Oracle Database Appliance X7-2 series, 134 Oracle Database Appliance X7-2 series, 101 Oracle Integrated Lights Out Manager (Oracle ILOM) removing in Oracle Database Appliance X7-2 server node power off procedures series, 107...
  • Page 292 Oracle Database Appliance X6-2 series, 124 Oracle Database Appliance X7-2 series, 65 Oracle Database Appliance X7-2 series, 123 replacing in storage shelf processors See CPUs Oracle Database Appliance X3-2/X4-2/X5-2 and X6-2-HA, 90 server node Oracle Database Appliance Service Manual • November 2017...
  • Page 293 Index Oracle Database Appliance Version 1, 235 server node replaceable components back panel indicators cold service components Oracle Database Appliance Version 1, 57 Oracle Database Appliance Version 1, 140 Oracle Database Appliance X3-2/X4-2, 45 Oracle Database Appliance X3-2/X4-2/ Oracle Database Appliance X5-2, 39...
  • Page 294 Oracle Database Appliance X3-2/X4-2/ Oracle Database Appliance Version 1, 204 X5-2, 118 CPUs Oracle Database Appliance X6-2 series, 108 Oracle Database Appliance Version 1, 197 Oracle Database Appliance X7-2 series, 107 non-hot-plug CRU components, 101 Oracle Database Appliance Service Manual • November 2017...
  • Page 295 Index non-hot-plug FRU components, 107 Oracle Database Appliance Version 1, 159 NVMe cables Oracle Database Appliance X3-2/X4-2/ Oracle Database Appliance X7-2 series, 107 X5-2, 77 PCIe cards Oracle Database Appliance X6-2 series, 71 Oracle Database Appliance Version 1, 182 Oracle Database Appliance X7-2 series, 65...
  • Page 296 Oracle Database Appliance X6-2 series, 108 Oracle Database Appliance X7-2S/X7-2M, 12 Oracle Database Appliance X7-2 series, 107 internal DC OK Oracle Database Appliance Version 1, 59 Oracle Database Appliance Version 1, 56 Oracle Database Appliance Service Manual • November 2017...
  • Page 297 Oracle Database Appliance X7-2S/X7-2M, 12 Oracle Database Appliance X7-2 series, 107 Ready to Remove Locate Oracle Database Appliance Version 1, 52, 56 Oracle Database Appliance Version 1, 52 Oracle Database Appliance X3-2/X4-2, 45 Oracle Database Appliance X3-2/X4-2, 45 Oracle Database Appliance X5-2, 39...
  • Page 298 Oracle Database Appliance X7-2S/X7-2M, 12 removing sidewall cover storage Oracle Database Appliance Version 1, 213 adding NVMe storage server node Oracle Database Appliance X6-2 series, 74 Oracle Database Appliance Version 1, 149 Oracle Database Appliance Service Manual • November 2017...
  • Page 299 Index Oracle Database Appliance X3-2/X4-2/ X5-2, 63 Oracle Database Appliance X6-2 series, 62 Oracle Database Appliance X7-2 series, 61 system middle section, Oracle Database Appliance Version 1, 150 Trusted Platform Module (TPM) support for Oracle Database Appliance Version 1, 260...
  • Page 300 Oracle Database Appliance Service Manual • November 2017...

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