Troubleshooting Web Console; Unable To Access Devices Through The Web Console - HP 1910 User Manual

Troubleshooting web console

Unable to access devices through the web console

Symptom
You can ping and Telnet to a device, on which the HTTP service is running and the versions of the used
operating system and IE browser comply with the requirements of the web console. However, you are
unable to access the web console of the device.
Analysis
To access the web console:
When using the Microsoft Internet Explorer browser, you must enable the security settings, including
•
Run ActiveX controls and plug-ins, Script ActiveX controls marked safe for scripting, and Active
scripting.
When using the Mozilla Firefox browser, you must enable JavaScript.
•
For IE Browser
Launch the Internet Explorer, and select Tools > Internet Options from the main menu.
1.
Select the Security tab, and select the content zone where the target website resides, as shown
2.
in Figure
Figure 12 Internet Explorer settings (I)
12.
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