HPE OfficeConnect 1910 Switch Series
Part number: 5998-3955R
Document version: 6W102-20160324

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  • Page 1: Getting Started Guide

    HPE OfficeConnect 1910 Switch Series Getting Started Guide Part number: 5998-3955R Document version: 6W102-20160324...

  • Page 2

    © Copyright 2016 Hewlett Packard Enterprise Development LP The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    Contents Preparing for installation ················································································· 1   Safety recommendations ··································································································································· 1   Examining the installation site ···························································································································· 1   Temperature/humidity ································································································································ 2   Cleanliness ················································································································································· 2   EMI ····························································································································································· 2   Installing the switch ························································································· 4   Mounting the switch in a 19-inch rack by using mounting brackets ··································································· 4  ...

  • Page 4: Preparing For Installation

    Preparing for installation The HPE OfficeConnect 1910 Switch Series includes the models listed in Table Table 1 HPE OfficeConnect 1910 Switch Series models Product code HPE description Alias Non-PoE JG536A HPE OfficeConnect 1910 8 Switch HPE 1910 8 HNGZA-HA0001 JG538A HPE OfficeConnect 1910 24 Switch HPE 1910 24 HNGZA-HA0003...

  • Page 5: Temperature/humidity

    • The rack or workbench has a good ventilation system. • The rack or workbench is sturdy enough to support the switch and its accessories. • The rack or workbench is reliably grounded. To ensure correct operation and long service life of your switch, install it in an environment that meets the requirements described in the following subsections.

  • Page 6

    To prevent EMI, perform the following tasks: • If AC power is used, use a single-phase three-wire power receptacle with protection earth (PE) to filter interference from the power grid. • Keep the switch far away from radio transmitting stations, radar stations, and high-frequency devices.

  • Page 7: Installing The Switch

    Installing the switch WARNING! Before installing or moving the switch, remove the power cord. You can install an HPE 1910 switch in a 19-inch rack, on a workbench, or on a wall. Mounting the switch in a 19-inch rack by using mounting brackets Wear an ESD wrist strap and make sure it makes good skin contact and is reliably grounded.

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    Figure 3 Attaching Type-C mounting brackets to the switch Place the switch on a rack shelf in the rack. Push the switch in until the oval holes in the brackets align with the mounting holes in the rack posts. Attach the mounting brackets to the rack posts with screws. Figure 4 Attaching Type-A mounting brackets to the rack post...

  • Page 9

    Figure 5 Attaching Type-B mounting brackets to the rack post Figure 6 Attaching Type-C mounting brackets to the rack post...

  • Page 10: Mounting The Switch On A Workbench

    Mounting the switch on a workbench IMPORTANT: • Reserve a clearance of 10 cm (3.9 in) around the chassis for heat dissipation. • Do not place heavy objects on the switch. To mount the switch on a workbench: Verify that the workbench is sturdy and reliably grounded. Place the switch bottom up, and clean the round holes in the chassis bottom with a dry cloth.

  • Page 11

    Figure 9 Hole spacing Insert one wall anchor into each hole until the anchors are flush with the wall surface. Drive one screw into each wall anchor, and tighten the screws just enough to keep it secure in the wall anchor. Leave a minimum clearance of 1.5 mm (0.06 in) between the base of the screw head and the wall anchor so the switch can hang on the screws securely.

  • Page 12: Connecting Cables

    Connecting cables Connecting network cable Use crossover cable or straight through cable to connect a PC or other network devices to the Ethernet port of the switch. Figure 12 Connecting network cable Installing the SFP transceiver module and optical fibers CAUTION: •...

  • Page 13: Connecting The Console Cable

    Figure 13 Installing the SFP transceiver module and optical fibers Connecting the console cable To connect a terminal (for example, a PC) to the switch: Wear an ESD wrist strap and make sure it makes good skin contact and is reliably grounded. Connect the DB-9 female connector of the console cable to the serial port of the PC.

  • Page 14: Verifying The Installation

    Examine the power LED. If it is ON, the power connection is correct. Figure 15 Connecting the AC power cord to the AC power receptacle Verifying the installation After you complete the installation, verify the following items: • There is enough space for heat dissipation around the switch. •...

  • Page 15: Accessing The Switch For The First Time

    Accessing the switch for the first time Setting up the configuration environment The first time you access the switch you must use a console cable to connect a console terminal, for example, a PC, to the console port on the switch. Figure 16 Connecting the console port to a terminal Connecting the console cable Console cable...

  • Page 16: Connection Procedure

    Connection procedure CAUTION: The serial ports on PCs do not support hot swapping. To connect a PC to an operating switch, first connect the PC end. To disconnect a PC from an operating switch, first disconnect the switch end. To connect a terminal (for example, a PC) to the switch: Wear an ESD wrist strap and make sure it makes good skin contact and is reliably grounded.

  • Page 17

    Figure 19 Setting the serial port used by the HyperTerminal connection Set Bits per second to 38400, Data bits to 8, Parity to None, Stop bits to 1, and Flow control to None, and click OK. Figure 20 Setting the serial port parameters Select File >...

  • Page 18

    Figure 21 HyperTerminal window On the Settings tab, set the emulation to VT100 and click OK. Figure 22 Setting terminal emulation in Switch Properties dialog box...

  • Page 19: Powering On The Switch

    Powering on the switch Verification before power-on Before powering on the switch, verify the following items: • The power cord is correctly connected. • The input power voltage meets the requirement of the switch. • The console cable is correctly connected. •...

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    ....................................................................................................................................................................................Done! System application is starting... User interface aux0 is available. Press ENTER to get started.

  • Page 21: Document Conventions And Icons

    Document conventions and icons Conventions This section describes the conventions used in the documentation. Port numbering in examples The port numbers in this document are for illustration only and might be unavailable on your device. Command conventions Convention Description Bold text represents commands and keywords that you enter literally as shown. Boldface Italic text represents arguments that you replace with actual values.

  • Page 22: Network Topology Icons

    Network topology icons Convention Description Represents a generic network device, such as a router, switch, or firewall. Represents a routing-capable device, such as a router or Layer 3 switch. Represents a generic switch, such as a Layer 2 or Layer 3 switch, or a router that supports Layer 2 forwarding and other Layer 2 features.

  • Page 23: Support And Other Resources

    Hewlett Packard Enterprise Support Center More Information on Access to Support Materials page: www.hpe.com/support/AccessToSupportMaterials IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must have an HP Passport set up with relevant entitlements.

  • Page 24: Websites

    Websites Website Link Networking websites Hewlett Packard Enterprise Information Library for www.hpe.com/networking/resourcefinder Networking Hewlett Packard Enterprise Networking website www.hpe.com/info/networking Hewlett Packard Enterprise My Networking website www.hpe.com/networking/support Hewlett Packard Enterprise My Networking Portal www.hpe.com/networking/mynetworking Hewlett Packard Enterprise Networking Warranty www.hpe.com/networking/warranty General websites Hewlett Packard Enterprise Information Library www.hpe.com/info/enterprise/docs Hewlett Packard Enterprise Support Center...

  • Page 25

    part number, edition, and publication date located on the front cover of the document. For online help content, include the product name, product version, help edition, and publication date located on the legal notices page.

  • Page 26: Appendix A Chassis Views And Technical Specifications

    Appendix A Chassis views and technical specifications Chassis views HPE 1910 8 Figure 23 Front panel (1) 10/100Base-T auto-sensing Ethernet port (2) Combo interface (3) Console port (4) Port LED (5) Power LED (Power) Figure 24 Rear panel (1) Grounding screw (2) AC power receptacle (3) Security slot HPE 1910 24...

  • Page 27

    Figure 26 Rear panel (1) Grounding screw (2) AC power receptacle HPE 1910 48 Figure 27 Front panel (1) 10/100Base-T auto-sensing Ethernet port (2) 1000Base-X SFP port (3) 100/1000Base-T auto-sensing Ethernet port (4) Console port (5) Power LED (Power) Figure 28 Rear panel (1) Grounding screw (2) AC power receptacle HPE 1910 8 PoE+...

  • Page 28: Hpe 1910 24 Poe+

    Figure 30 Rear panel (1) AC power receptacle (2) Grounding screw (3) Security slot HPE 1910 24 PoE+ Figure 31 Front panel (1) 10/100Base-T auto-sensing Ethernet port (2) Combo interface (3) Port LED (4) Power LED (Power) (5) Console port Figure 32 Rear panel (1) Grounding screw (2) AC power receptacle...

  • Page 29

    HPE 1910 8 HPE 1910 24 HPE 1910 48 HPE 1910 8 HPE 1910 24 Item Switch Switch Switch PoE+ Switch PoE+ Switch 48 × 10/100-Mbps Eight 24 × auto-sensing Eight 24 × 10/100-Mbps 10/100-Mbps Ethernet ports, 10/100-Mbps 10/100-Mbps auto-sensing auto-sensing auto-sensing auto-sensing...

  • Page 30: Appendix B Leds

    Appendix B LEDs Power LED Table 5 Power LED description LED mark Status Description Steady green The switch is operating correctly. Power Flashing green The system is performing power-on self test (POST). The switch has been powered off or the power supply failed. Ethernet copper port LEDs Table 6 Ethernet copper port LED description LED mark...

  • Page 31: Sfp Transceiver Module Active Led

    SFP transceiver module active LED Table 8 SFP transceiver module active LED description LED mark Status Description Steady green The SFP transceiver module is in the slot and recognized. Module SFP port The SFP transceiver module is not in the slot or not Active recognized.

  • Page 32: Appendix C Troubleshooting

    Appendix C Troubleshooting Table 10 describes the troubleshooting methods for common issues that you might encounter while using and managing the switch. If a problem persists, contact Hewlett Packard Enterprise Support. Table 10 Troubleshooting methods Symptom Troubleshooting method Verify that the correct power source is used and the power cords are correctly connected.

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