Packing The Srx 210 Services Gateway Or Component For Shipment; Required Tools And Parts For Packing The Srx 210 Services Gateway - Juniper SRX 210 Services Hardware Manual

SRX 210 Services Gateway Hardware Guide
Contacting Customer Support
Once you have located the serial numbers of the device or component, you can
return the device or component for repair or replacement. For this, you need to
contact Juniper Networks Technical Assistance Center (JTAC).
You can contact JTAC 24 hours a day, 7 days a week, using any of the following
methods:
NOTE: If contacting JTAC by telephone, enter your 11-digit case number followed
by the pound (#) key if this is an existing case, or press the star (*) key to be routed
to the next available support engineer.
Related Topics

Packing the SRX 210 Services Gateway or Component for Shipment

This section describes how to pack the services gateway or components for shipment.
This section includes the following topics:

Required Tools and Parts for Packing the SRX 210 Services Gateway

To remove the components from the SRX 210 services gateway or to remove the
services gateway from a rack, you need the following tools and parts:
174
Contacting Customer Support
On the Web: Using the Case Manager link at
By telephone:
From the US and Canada: 1-888-314-JTAC
From all other locations: 1-408-745-9500
Return Procedure for the SRX 210 Services Gateway on page 169
Listing the SRX 210 Services Gateway and Component Details with the
CLI on page 170
SRX 210 Services Gateway Chassis Serial Number and Agency Labels on page 171
SRX 210 Services Gateway Mini-Physical Interface Module Serial Number
Label on page 172
Packing the SRX 210 Services Gateway for Shipment on page 175
Packing the SRX 210 Services Gateway Components for Shipment on page 176
Required Tools and Parts for Packing the SRX 210 Services Gateway on page 174
Packing the SRX 210 Services Gateway for Shipment on page 175
Packing the SRX 210 Services Gateway Components for Shipment on page 176
Blank panels to cover empty slots
Electrostatic bag or antistatic mat, for each component
Electrostatic discharge (ESD) grounding wrist strap
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