Group Hunting-Ring/Voice Signal (I77G/I*77G) - Avaya PARTNER ACS Installation And Use Manual

2. Do one of the following:
To make a ringing call, dial
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All available extensions in the Calling Group ring.
To make a paging call, press
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Your voice is heard through the speakers of all system telephones that are not busy in the
Calling Group. If someone answers the page, you are connected to that person and the
rest of the Calling Group no longer hears the page.
To transfer a call to a Calling Group:
1. While on a call, press the switchhook down once rapidly.
You hear intercom dial tone.
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2. Dial and a group number (1—4). You can hang up or stay on the line to announce the call.
All available extensions in the Calling Group ring.
Group Hunting–Ring/Voice Signal
(I77G/I*77G)
Use this feature to distribute call volume among extensions in a group, to off-load call activity from
a single user. When an intercom or transferred call is placed to a Hunt Group (where G is a Hunt
Group number from 1—8), the system rings or voice-signals the first available extension in the
group, passing over busy extensions (or those with Do Not Disturb on) in a circular hunt. If a
ringing call is not answered within three rings, the call moves to the next available extension, and
so on, until the call is answered or the caller hangs up.
For a voice-signaled call, only the first available extension is signaled; if that extension does not
answer, the call does not keep hunting. After an extension receives a Hunt Group call, the next
call to the Hunt Group will not ring or voice-signal that extension first unless all other extensions in
the group are busy or do not answer.
The system supports up to eight Hunt Groups; however, Hunt Group 7 is used exclusively for the
voice messaging system and Hunt Group 8 is used exclusively for fax machines.
Considerations
Extensions can be in more than one Hunt Group.
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Outside calls can be answered and transferred to a Hunt Group. The voice messaging system
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and the auto attendant also can transfer calls to a Hunt Group.
Calls cannot be transferred to a Hunt Group if all extensions in that group are busy.
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Programming & Using Telephone Features
7 and a group number (1—4).
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and a group number (1—4). After the beep, start talking.
Group Hunting–Ring/Voice Signal (I77G/I*77G)
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