Direct Extension Dial Features; I Direct Extension Dial Lines (#205); Direct Extension Dial Lines - Avaya PARTNER ACS Installation And Use Manual
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- System planner manual (54 pages) ,
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PARTNER
Advanced Communications System Installation, Programming, and Use
Direct Extension Dial Features
Direct Extension Dial answers incoming calls after a specified number of rings and plays a
customized message. This message prompts the caller to dial the digits of the designated
extension, Hunt Group, or Calling Group. The Direct Extension Dial features that you must
program are:
Direct Extension Dial Lines
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Direct Extension Dial Button
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Direct Extension Dial Delay
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Direct Extension Dial Record/Playback
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Direct Extension Dial features are available for systems of Release 2.0 or later.
Considerations
The Automatic System/Direct Extension Dial PC card is purchased separately.
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Use the Direct Extension Dial Record/Playback feature to record a message before using
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Direct Extension Dial, since there is no factory-set message. This message can prompt
callers to dial an extension, Hunt Group, or Calling Group number after the system answers
an outside call.
Direct Extension Dial Lines (#205)
Use this feature to identify the lines on which incoming calls are to be answered for Direct
Extension Dial.
Considerations
Assign all lines programmed with Direct Extension Dial to extension 10 or its transfer return
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extension.
If a caller enters an invalid extension number or does not enter one at all, the call is transferred
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to the operator at extension 10 (or to the designated transfer return extension for extension
10).
To intercept a call while the message is playing–the red light next to the line button is on
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steady–press the line button and lift the handset. The message stops playing when the call is
retrieved.
You must program a button on the system display telephone at extension 10 to turn Direct
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Extension Dial on and off. Use Direct Extension Dial Button (#113) to program the button.
Calls that ring on lines programmed with Direct Extension Dial are picked up after two rings,
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as a factory setting. To change the number of rings, use Direct Extension Dial Delay (#112).
Direct Extension Dial Features
7-10
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