Exclusive Hold (F02); Using Do Not Disturb; Using Exclusive Hold - Avaya PARTNER ACS Installation And Use Manual

Using Do Not Disturb

From a system telephone, press the programmed button to turn Do Not Disturb on; press it again
to turn it off.

Exclusive Hold (F02)

Use this feature to prevent other extensions from picking up outside calls placed on hold at a
specific extension with a system telephone.
Considerations
This feature is available only on system telephones.
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You can program an Exclusive Hold button on a system telephone to use the feature with one
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touch.
For system telephones, if a call is left on hold for longer than one minute, the extension at
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which the call is held generates a short Hold Reminder Tone. This tone sounds once every
minute until the held call is retrieved, or until the caller hangs up.
If you place a call on a line or a pool on hold and another user picks up that call, it no longer is
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available to you. To ensure that no one else can retrieve your held call on a pooled line, use
Exclusive Hold.
This feature cannot be used with Call Screening (F25).
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Programming
To program an Exclusive Hold button:
f00
1. Press
2. Press a programmable button.
f02
3. Press
4. Program another button for this extension, or exit programming mode.

Using Exclusive Hold

While active on an outside call on a system telephone:
1. Press the programmed button or
The green light next to the line, pool, or
appears busy (steady red).
.
.
f02
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Programming & Using Telephone Features
to put the call on Exclusive Hold.
button flutters. At all other extensions, the line

Exclusive Hold (F02)

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