Caller Id Type (#122) - Avaya PARTNER ACS Installation And Use Manual

Caller ID Log All Calls is available on 24-character PARTNER-18D and -34D display
telephones. It is not available for MLS, MLC, Transtalk 9000-series, or tip/ring
telephones.
The Caller ID Log All Calls feature is useful when a user needs information for all calls received
in the system. For example, a supervisor could use the log for quality assurance by contacting
callers and inquiring about the customer's satisfaction with the results of the call.
Considerations
To view the Caller ID Call Log, a Caller ID Call Logging and Dialing button must be
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programmed on a button with lights on a system display telephone. (This feature is not
supported on a button without lights.)
Transfer Return calls that are answered at the return extension are not logged even if Caller
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ID Log All Calls is set to active.
Programming
To program the extension to log answered calls:
f00ss#319
1. Press
2. Enter the number of the extension to be programmed.
3. Select another procedure, or exit programming mode.

Caller ID Type (#122)

Set this feature for Singapore or USA operation.
In the USA, Caller ID normally displays the number from which the incoming call is coming,
replacing the system date and time display on system telephones for the duration of the call. An
out-of-area message ( - - - - - - - - - - - - ) displays if a call is being dialed from a region that
does not support Caller ID. A privacy message ( Priv .) displays if the caller has blocked
transmission of Caller ID information.
In Singapore, Caller ID normally displays the number from which the incoming call is coming.
When there is no incoming number, the system detects a "P" or an "O" in the "reason for DN
(Directory Number) absence" field, and substitutes the information sent by the local telephone
company central office in the Name parameter field:
If the name is supplied, the system displays it.
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If the name is not supplied, either Priv . or - - - - - - - - - - - - is displayed.
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Programming System Options
at extension 10 or 11.
Caller ID Programming
4-13