Features; Features Available With Release 2.0 Or Later; Features Available With Release 3.0 Or Later - Avaya PARTNER ACS Installation And Use Manual

Features

As each new version of system software is released, more valuable features become available.

Features Available with Release 2.0 or Later

Automatic System Answer to help answer and route calls.
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Direct Extension Dial to allow callers to dial an extension or help group directly without the
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aid of the receptionist.
Line Pooling to create up to four groups, or pools, of multiple outside lines. When users
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access a pool to make a call, the system selects an available line from the pool.
Call Coverage for users who are unable to answer their calls but want their calls answered by
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another individual.
Caller ID Logging and Dialing feature for users to view the names and numbers of logged
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calls from system telephones. Users can press the Dial option to automatically dial the caller's
number.
SMDR Talk Time to allow you to track on an SMDR call report the length of time that users
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talk on incoming outside calls.

Features Available with Release 3.0 or Later

Call Screening to listen to a caller leaving a message in the user's mailbox.
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Fax Calling Tone Detection to automatically route incoming fax calls to a fax machine.
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Record-a-Call to record an active conversation in the user's mailbox. PARTNER MAIL VS
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Voice Messaging System (PMVS) 5.0 or later is required.
Unique Line Ringing for a user to differentiate which line is ringing.
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Enhanced programmable features:
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– Call Coverage Rings
– VMS Cover Rings
– VMS Hunt Delay
– VMS Hunt Schedule
Automatic Daylight Savings Time to change the time one hour as Daylight Savings Time
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begins and ends.
911 Calls do not require account code entry.
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PARTNER Remote Access PC Card allows you to program the system remotely or locally from
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a PC and perform backup and restore functions.
You must have additional PARTNER Remote PC-Software to program the system
from a PC.
Overview

Features

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