Music-On-Hold - Avaya PARTNER ACS Installation And Use Manual

Advanced communications system
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PARTNER
Advanced Communications System Installation, Programming, and Use
Calls on the modem line (line A) ring only at extension X. Also, line A is the last line selected by
other extensions, so the modem line is available for the modem unless all lines in the system are
being used.
To Program
To program for a send and receive modem:
1. Do one of the following:
If extension X is a key extension, use Line Assignment (#301) to assign one or more
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lines to extension X (including line A).
If extension X is a pooled extension, use Pool Line Assignment (#207) to remove line A
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from all pools. Then use Pool Extension Assignment (#314) to assign pools to extension
X. Also use Line Assignment (#301) to assign line A and any other individual lines to
extension X.
2. For extension X, set Automatic Line Selection to select pools and outside lines first (line A
selected first).
3. For all other extensions, set Automatic Line Selection so that line A is the last line in the
select sequence. This way the modem line is used for outgoing voice calls only when all other
lines are busy.
4. Set Line Ringing for line A at extension X to Immediate Ring. Set all other lines or pools
assigned to extension X to No Ring. (For all other extensions, set line A to No Ring.)
5. Set Automatic Extension Privacy (#304) for extension X to Assigned.
Make sure extension X is not assigned as a Call Waiting (#316) extension, Pickup
Group Extension (#501), Calling Group Extension (#502), Night Service Group
Extension (#504), or Hunt Group Extension (#505).

Music-On-Hold

When Music-On-Hold is activated and a Music-On-Hold audio source is connected to the
processor module, a caller on hold hears music.
The performance of music over telephone lines is a public performance under United
States Copyright law. Accordingly, for the performance of that music to be lawful, it must
be licensed annually to the user by the copyright owners or their representatives.
You can activate and deactivate Music-On-Hold and adjust the volume level by programming
these features:

Music-On-Hold

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Music-On-Hold Volume
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Music-On-Hold
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