Record-A-Call (F24)-Release 3.0 Or Later - Avaya PARTNER ACS Installation And Use Manual

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PARTNER Advanced Communications System Installation, Programming, and Use
Record-a-Call (F24)–Release 3.0 or Later
Use this feature to record an active conversation in the PARTNER MAIL VS (PMVS) mailbox.
Record-a-Call (F24) applies to systems that have PMVS Release 5.0 or later equipped with four
ports, and an MLS or PARTNER system telephone. This feature is not available on tip/ring
telephones. The Record-a-Call (F24) feature is also available with PARTNER Messaging. You
must enable the Record-a-Call feature for the mailbox, which is programmed through the
PARTNER Messaging software, and also program a button on the telephone for that extension
using Record-a-Call (F24). For more information about PARTNER Messaging programming, see
the PARTNER Messaging System Manager's Quick Reference.
WARNING:
If silence is detected on the line for 15 seconds, call recording will terminate.
For PMVS, before you can set up Record-a-Call for an extension, you must:
Install PMVS.
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Go into PMVS programming and program Record-a-Call for that extension.
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To install PMVS, refer to the "PARTNER MAIL VS Installation and Programming Guide."
Considerations
A Record-a-Call button with LEDs must be programmed on a telephone.
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A maximum of two conversations can be recorded at one time. When two conversations are
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being recorded, the red LED associated with this feature becomes red steady.
If you attempt to record a call while two others are being recorded and push the red steady
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Record-a-Call button, the system ignores it.
To use this feature, you must assign four ports into Hunt Group 7. This requires PMVS
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Release 5.0 and an upgrade card, which allows the increase from two to four ports.
The person initiating this feature can add additional parties to the conference call until the
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conference limit is exceeded. A user active on a conference call may turn on this feature
during the conference.
You can place the Record-a-Call on hold, just as if you were placing a conference call on hold.
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Outside parties do not hear Music-On-Hold, since PMVS is still connected to the call. If
PMVS detects 15 seconds of silence, it drops off the call.
A call that is being recorded cannot be transferred. Pressing the transfer button is ignored.
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A call that is being recorded cannot receive a Voice Interrupt On Busy call.
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If you press the Recall button while recording an intercom call, the entire conversation is
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dropped.
You cannot join a call that is being recorded.
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You cannot use Record-a-Call with Call Screening (F25).
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Record-a-Call (F24)–Release 3.0 or Later
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