Transfer Return Rings (#105) - Avaya PARTNER ACS Installation And Use Manual

For transferred calls that are sent to a covering extension with Call Coverage: if the covering
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extension does not answer within the specified number of Call Coverage Rings (#116) or
(#320), the call rings the specified number of Transfer Return Rings (#105) before it transfer
returns. If the covering extension has Do Not Disturb active, the call rings one more time after
the specified number of Call Coverage Rings (#116) or (#320) before it transfer returns.
Programming
To change the Transfer Return Extension for a specific extension:
1. Press f00ss#306
2. Dial the number of the originating extension.
3. Dial the number of the extension to which the call should return if it is not answered.
4. To program another extension, press
on the display. Repeat Step 3.
5. Select another procedure, or exit programming mode.

Transfer Return Rings (#105)

Use this feature, which applies to all system extensions, to define the number of times a
transferred call rings before it goes to the transfer return extension.
Considerations
If you have a fax machine or an answering machine connected to the system, set Transfer
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Return Rings to a number greater than the number of rings at which these devices answer.
The system does not start counting the number of rings for a transferred call (to determine
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when it goes to the transfer return extension if it is not answered) until the transfer originator
hangs up.
If you program Hunt Group Extensions (#505), make sure this setting is four or more rings.
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This setting allows the call to continue hunting to other group extensions if it is not answered
by the first group extension where it rings.
Programming
To change the number of times a transferred call rings before returning to the transfer return
extension:
f00ss#105
1. Press
2. Enter a setting (0—9; 4 is the factory setting), or press
amount of rings appears, similar to the following:
Transfer Return
5 Rings
3. Select another procedure, or exit programming mode.
at extension 10 or 11.
n p
or until the extension number appears
at extension 10 or 11.
D
Programming System Options
until a display with the desired
Transfer Return Programming
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