External Hotline (#311); Programming - Avaya PARTNER ACS Installation And Use Manual

The system does not pass distinctive ringing patterns generated by a PBX or central office
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through to extensions (regardless of the setting for this feature).

Programming

To change the Distinctive Ring setting:
1. Press f00ss#308
2. At the Extension: prompt, enter the number of the extension to be programmed.
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3. Press
1 = Active (outside, intercom, and transferred calls ring differently, using the system's
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distinctive ringing patterns; the factory setting) ✔
2 = Not Active (outside, intercom, and transferred calls all ring using a single ring burst)
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4. To program another extension, press
on the display. Repeat Step 3.
5. Select another procedure, or exit programming mode.

External Hotline (#311)

Use this feature to identify an external hotline extension. When a user lifts the handset of an
external hotline, a predetermined outside number is dialed automatically. The external number
might be, for example, a frequently called service bureau. The external hotline must be a single-
line telephone, not a system telephone, and should not have a dialpad.
After you identify an external hotline extension, you must store the external telephone number for
the hotline extension as Personal Speed Dial code 80.
Considerations
Under certain conditions of heavy telephone usage, the external hotline may be unable to dial
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the programmed number immediately (for example, if many of the tip/ring devices connected
to your system dial out at the same time).
You can identify several extensions as external hotlines.
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Do not assign an external hotline to extension 10, 11, or to the first two extensions of any 206
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or 308EC module, which are reserved as power-failure extensions.
Use Hotline (#603) to identify an internal hotline extension.
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Use Line Assignment (#301) to assign outside lines to the external hotline extension, Pool
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Extension Assignment (#314) to assign pools to the external hotline extension, and
Automatic Line Selection to set the extension to select outside lines or pools first.
If your use of the external hotline requires immediate dialing of the programmed number,
assign a line for use only by this extension.
until the appropriate value appears.
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Programming System Options
at extension 10 or 11.
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or until the extension number appears

External Hotline (#311)

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