Settings For @Remote Service; Points To Check Before Making @Remote Settings - Ricoh SAVIN D0AP Service Manual

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2.29 SETTINGS FOR @REMOTE SERVICE

Prepare and check the following before you visit the customer site. For details, ask the

@Remote key person.

2.29.1 POINTS TO CHECK BEFORE MAKING @REMOTE

The setting of SP5-816-201 in the machine must be "0".

Print the SMC with SP5-990-002 and then check if a device ID2 (SP5-811-003) must be

correctly programmed.

6 spaces must be put between the 3-digit prefix and the following 8-digit number (e.g.

xxx______xxxxxxxx).

ID2 (SP5-811-003) and the serial number (SP5-811-001) must be the same (e.g. ID2:

A01______23456789 = serial No. A0123456789)

Make sure to shut down and reboot the machine once before printing the SMC.

Otherwise, the latest settings may not be collected when the SMC is printed.

The following settings must be correctly programmed.

Use Proxy (SP5-816-062) set to "1: Use".

Proxy server IP address (SP5-816-063)

Proxy server Port number (SP5-816-064)

Proxy User ID (SP5-816-065)

Proxy Password (SP5-816-066)

Get a Request Number.

SP descriptions

SP5-816-201 (Remote Service: Regist Status)

Displays a number that indicates the status of the @Remote service device.

0: Neither the registered device by the external nor embedded RCG device is set.

1: The embedded RCG device is being set. Only Box registration is completed. In this

status, this unit cannot answer a polling request from the external RCG.

2: The embedded RCG device is set. In this status, the external RCG unit cannot answer a

polling request.

3: The registered device by the external RCG is being set. In this status, the embedded

RCG device cannot be set.

4: The registered module by the external RCG has not started.

SP5-990-002 (SP Print Mode: SP Mode Data List)

Prints the configuration sheets of the system and user settings: SMC.

Settings for @Remote Service

D0AP/D0C4/D0C5/D0C6/M0BQ/M0D1

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