Ricoh SAVIN D0AP Service Manual page 506

SC No. Type
SC No. Type
SC878-03 D
SC No. Type
SC878-20 D Random Number Generator Error
An error occurred when doing self-check against seed for random number
generated.
TPM is defective
•
•
SC No. Type
SC899-00 D
D0AP/D0C4/D0C5/D0C6/M0BQ/M0D1
Error Name/Error Condition/Major Cause/Solution
TPM is defective
Replace the controller board (Printer: Controller board, MF: SCB).
Error Name/Error Condition/Major Cause/Solution
TCSD error
An error occurred in TPM software stack.
Unable to start TPM
•
Necessary files missing from the TPM.
•
Replace the controller board (Printer: Controller board, MF: SCB).
Error Name/Error Condition/Major Cause/Solution
Power cycle the machine.
Replace the controller board (Printer: Controller board, MF: SCB).
Error Name/Error Condition/Major Cause/Solution
Software performance error (signal reception end)
-
Occurs when an internal program behaves abnormally.
In the case of a hardware defect
• Replace the hardware.
In the case of a software error
Power cycle the machine.
•
Try updating the firmware.
•
6-60
Service Call
SM