Ricoh SAVIN D0AP Service Manual page 505

SC No. Type
SC875-01 D Delete all error (HDD erasure) (hddchack –i error)
SC875-02 D Delete all error (HDD erasure) (Data deletion failure)
An error was detected before HDD/data erasure starts. (Failed to erase
data/failed to logically format HDD)
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•
Power cycle the machine.
SC No. Type
SC877-00 B Data Overwrite Security card error
The "Auto Erase Memory" function of the Data Overwrite Security is enabled
but it cannot be executed.
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•
•
•
SC No. Type
SC878-00 D TPM electronic authentication error
The machine failed TPM electronic authentication.
System hash registered in the TPM did not match the data on the USB flash.
•
•
Replace the controller board (Printer: Controller board, MF: SCB).
SC No. Type
SC878-01 D USB Flash error
USB Flash file system error
USB Flash file system has been destroyed.
Replace the controller board (Printer: Controller board, MF: SCB).
SC No. Type
SC878-02 D TPM error
An error occurred in the TPM or TPM driver.
SM
Error Name/Error Condition/Major Cause/Solution
HDD logical formatting failed.
The modules failed to erase data.
Error Name/Error Condition/Major Cause/Solution
Data Overwrite Security option SD card is broken.
Data Overwrite Security option SD card has been removed.
If the SD card is broken, prepare a new Data Overwrite Security option
SD card and replace the NVRAM.
If the SD card has been removed, turn the main power off and reinstall a
working Data Overwrite Security option SD card.
Error Name/Error Condition/Major Cause/Solution
System module was updated in an unauthorized manner.
USB flash is not working correctly.
Error Name/Error Condition/Major Cause/Solution
Error Name/Error Condition/Major Cause/Solution
6-59 D0AP/D0C4/D0C5/D0C6/M0BQ/M0D1
Service Call