Ricoh SAVIN D0AP Service Manual page 438

[D] If [Fax Contacts] is displayed, it means that the fax destinations will be included in the
fax information.
[E] Where the data will be copied.
The approximate time it takes to transfer the debug log is as follows. Transfer time
•
may be affected by the type or format of the SD card.
Controller log (GW debug log): 2 - 20 minutes
Engine log: 2 minutes
Operation panel log: 2 - 20 minutes
If the estimated time is not calculated due to an error, an error code will be displayed.
Error
code
-1 Other problem.
-2 No SD card is inserted in the service slot or in the SD slot on the side of the
operation panel. Insert an SD card to either of the SD slots.
-3 The SD card is locked. Unlock the SD card as shown below.
1. Unlocked
2. Locked
8.
Wait for the information and/or logs to be copied to the SD card.
9.
After a message stating that the process has completed appears on the operation panel,
make sure that the LED light next to the SD slot is not flashing. Then, remove the SD card.
• The process of obtaining logs fails in the following cases:
- When the size of the logs to obtain exceeds the amount of space available on
the SD card.
- When the SD card is removed while the logs are being copied to it.
- When the SD card is not formatted.
If 'failed' appears on the touch panel display, turn the power off, and then recover
•
from step 1 again.
Refer to "Log File
D0AP/D0C4/D0C5/D0C6/M0BQ/M0D1
List" to check the location of log files and file name.
Description
5-64
Capturing the Debug Logs
SM