Ricoh SAVIN D0AP Service Manual page 951

Code
14-34 Address designated in the domain
for SMTP sending does not exist
14-50 Mail Job Task Error
14-51 UCS Destination Download Error
14-60 Send Cancel Failed
14-61 Notification Mail Send Failed for All
Destinations
14-62 Transmission Error due to the
existence of zero line page
14-63 Fax Communication Unit:
Transmission Error
D0C5/D0C6/D0C4/D0AP FAX UNIT
Meaning Suggested Cause/Action
the mail address of the network administrator
is registered.
• Operational error in normal mail sending or
direct SMTP sending.
Check the address selected in the address
•
book for SMTP sending.
Check the domain selection.
•
Due to an FCU mail job task error, the send was
cancelled:
• Address book was being edited during
creation of the notification mail.
• Software error.
Not even one return notification can be
downloaded:
The address book was being edited.
•
The number for the specified destination
•
does not exist (it was deleted or edited after
the job was created).
• The cancel operation by the user failed to
cancel the send operation.
All addresses for return notification mail
•
failed.
When the 0 line page exists in received
•
pages with G3 communication, the
transmission is interrupted.
Check the followings.
• Name of SMTP server
• Port number of SMTP
• DNS setting
Server name (FTP)
•
Path name (computer name and shared
•
folder name at SMTP/ NCP)
Active protocol setting (Netware/ NCP)
•
NW flame type (NCP)
•
Log-on mode (NDS tree/ bindery)
•
Check the SMTP server.
• Check if the SMTP server works normally and
is connected to the network.
30
Error Codes
SM