Ricoh SAVIN D0AP Service Manual page 952

Code Meaning
15-01 POP3/IMAP4 Server Not Registered
15-02 POP3/IMAP4 Mail Account
Information Not Registered
15-03 Mail Address Not Registered
15-10 DCS Mail Receive Error
15-11 Connection Error
15-12 Authorization Error
SM
Suggested Cause/Action
• Check if the settings of the SMTP are correct.
Check the DNS server.
• Check if the DNS server works normally and
is connected to the network.
Check if the settings of the DNS server are
•
correct.
Check the network.
Check if the LAN works normally.
•
Check if the no firewall exists.
•
Check the destination folder for the data transfer.
Check if the destination folder works
•
normally.
• Check if the settings of the destination folder
are correct.
Ask an administrator of the direct SMTP server in
which the data is supposed to be transferred.
Check if the destination SMTP server works
•
normally.
• Check if the settings of the destination SMTP
server are correct.
At startup, the system detected that the IP
•
address of the POP3/IMAP4 server has not
been registered in the machine.
• The POP3/IMAP4 mail account has not been
registered.
The mail address has not been registered.
•
• Error other than 15-11 to 15-18.
The DNS or POP3/IMAP4 server could not be
found:
• The IP address for DNS or POP3/IMAP4
server is not stored in the machine.
The DNS IP address is not registered.
•
• Network not operating correctly.
POP3/IMAP4 send authorization failed:
Incorrect IFAX user name or password.
•
• Access was attempted by another device,
such as the PC.
POP3/IMAP4 settings incorrect.
•
31 D0C5/D0C6/D0C4/D0AP FAX UNIT
Error Codes