Ricoh SAVIN D0AP Service Manual page 437

"20150201", as shown above.
• Be sure to confirm the date when the problem occurred before obtaining the logs.
5.
Specify the number of days to collect the logs in SP5-858-102 (Days of Tracing).
"2" is set by default, which is the minimum needed for investigating the problem.
•
A value of "1" to "180" can be set.
•
6.
Execute SP5-858-111 (Acquire All Info & Logs) to copy all of the log types to an SD card.
It is possible to obtain the logs separately by the SPs below.
SP
SP5-858-111 All of the information and logs that are collected by executing the SPs from
SP5-858-121 to SP5-858-145, and SMC.
SP5-858-121 Configuration page
SP5-858-122 Font page
SP5-858-123 Print settings list
SP5-858-124 Error log
SP5-858-131 Fax information (whether the fax destinations are included or not depends on
the setting of SP5-858-103.)
SP5-858-141 Controller log, engine log, operation panel log, FCU, and SMC.
SP5-858-142 Controller log
SP5-858-143 Engine log
SP5-858-144 Operation panel log
SP5-858-145 FCU log
SP5-992-001 SMC
7.
After executing the SP for copying the information and/or logs, a confirmation screen will
appear (MF model only). To proceed to obtain the information and/or logs, press [execute].
[A] File size
[B] Period to copy
[C] Estimated time to copy
SM
Collectable Information and/or Logs
5-63 D0AP/D0C4/D0C5/D0C6/M0BQ/M0D1
Capturing the Debug Logs