SC No.
Type
•
Power cycle the machine to see if the error reoccurs. If the SC occurs again,
do the following steps. Check if the SC reoccurs by cycling the power off/on
after each step.
1.
2.
3.
SC No.
Type
SC819-00
D
[0x5032] HAIC-P2 error
[0x5245] Link up error
[0c5355] L2 status timeout
[0x6261] HDD defective
[0x696e] gwinit process ending
Console
D0AP/D0C4/D0C5/D0C6/M0BQ/M0D1
Error Name/Error Condition/Major Cause/Solution
(non-response).
An error was detected during preparation for the transition to STR.
Update the "System/Copy" firmware and the other system firmware to
the latest version.
Disable the STR shift function with SP5-191-001 (Power Str Set).
Replace the controller board (Printer: Controller board, MF: SCB).
Error Name/Error Condition/Major Cause/Solution
Fatal kernel error
[XXXX]: Detailed error code
HAIC-P2 decompression error (An error occurred in the ASIC
compression/decompression module.)
1.
Power cycle the machine.
2.
Replace the HDD.
3.
Replace the controller board (Printer: Controller board, MF: SCB).
0x53554D45 -> "Link up error"
1.
Power cycle the machine.
2.
Replace the controller board (Printer: Controller board, MF: SCB).
3.
Replace the engine board (Printer: BCU, MF: SCB).
0x5350454E44 -> "L2 status time out"
1.
Power cycle the machine.
2.
Replace the controller board (Printer: Controller board, MF: SCB).
3.
Replace the engine board (Printer: BCU, MF: SCB).
6261 6420 6469 7200 00 -> "bad dir"
Power cycle the machine.
If an unexpected error occurs at SCS processing end, gwint processing
also halts (this result is judged a kernel stop error, by gwinit specification)
"0x69742064" -> "init died"
Power cycle the machine.
Other error (characters on operation panel)
6-46
Service Call
SM