Ricoh D649 Field Service Manual
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Ricoh D649 Field Service Manual

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Fax Option Type C305
Machine Code: D649
Field Service Manual
28 Dec, 2011

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Summary of Contents for Ricoh D649

  • Page 1 Fax Option Type C305 Machine Code: D649 Field Service Manual 28 Dec, 2011...

  • Page 3: Important Safety Notices

    Important Safety Notices • Never install telephone wiring during a lightning storm. • Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. • Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.

  • Page 4: Symbols And Abbreviations

    Symbols and Abbreviations Conventions Used in this Manual This manual uses several symbols. Symbol What it means Refer to section number Screw Connector E-ring Clip ring Clamp Cautions, Notes, etc. The following headings provide special information: • Failure to obey warning information could result in serious injury or death. •...
  • Page 5 • Always obey these guidelines to avoid serious problems such as misfeeds, damage to originals, loss of valuable data and to prevent damage to the machine. bold is added for emphasis. • This document provides tips and advice about how to best service the machine.

  • Page 6: Table Of Contents

    TABLE OF CONTENTS Important Safety Notices...........................1 Symbols and Abbreviations..........................2 Conventions Used in this Manual.........................2 Cautions, Notes, etc............................2 1. Installation Fax Unit (D649)..............................7 Component Check............................7 Fax Unit Installation Procedure........................8 Fax Icon Addition............................15 Fax Unit Options...............................20 Handset Type C5502 (D645) (only for NA)....................20 Component Check..........................20...
  • Page 7 SP3-XXX (Tel Line Settings)..........................57 SP4-XXX (ROM Versions)..........................58 SP5-XXX (Initializing)...........................58 SP6-XXX (Reports)............................59 SP7-XXX (Test Modes)..........................61 Bit Switches...............................62 System Switches............................62 I-Fax Switches..............................76 Printer Switches............................83 Communication Switches..........................90 G3 Switches..............................98 IP Fax Switches............................108 NCU Parameters............................116 Dedicated Transmission Parameters......................131 Programming Procedure...........................131 Parameters..............................131 Fax Parameters..........................131 E-mail Parameters..........................136 General Specifications..........................140 FCU................................140 Capabilities of Programmable Items......................141...

  • Page 9: Installation

    1. Installation Fax Unit (D649) Component Check Check the quantity and condition of the components against the following list. Description Q’ty Bracket Screw: M3x6 Serial Number Decal Telephone Cord (NA only) FCC Decal (NA only) EMC Address Decal (EU only)

  • Page 10: Fax Unit Installation Procedure

    1. Installation Multi-Language Decals (EU only) Fax Unit Installation Procedure • Before installation, print out all data in the printer buffer. • Push the operation switch to put the machine in standby mode. Make sure the power LED is off, turn the main switch off, and then disconnect the power cord and the network cable.
  • Page 11 Fax Unit (D649) 3. Remove the left cover [A] ( x 2, hooks x 2).
  • Page 12 1. Installation 4. Remove the controller box cover [A] ( x 6 ) • The screw [B] is different from other five screws.
  • Page 13 Fax Unit (D649) 5. Install the bracket [A] (hooks x 2). 6. Slide the FCU [A] into the slot [B] along the guide rails [C], [D]. 7. Attach the controller box cover ( Step 4, x 6).
  • Page 14 1. Installation 8. Secure the FCU [A] with two screws included in the kit (M3x6: x 2). 9. Write the serial number of the fax unit on the serial number decal [A], and then attach this decal to the controller box [B].
  • Page 15 Fax Unit (D649) 10. Open the line and the telephone connector covers [A], [B] with a flat-head (‘minus’) screw driver. 11. Attach the left cover ( Step 3, x 2). 12. Attach the scanner rear cover ( Step 2, x 1).
  • Page 16 1. Installation D117 RTB 34 Jumper setting for Brazil 13. Switch the FCU battery jumper switch [A] to the "ON" position. 14. Attach the rear cover ( Step 1, x 13). 15. Reassemble the machine. 16. Connect the telephone cord to the "LINE" jack.

  • Page 17: Fax Icon Addition

    Fax Unit (D649) 17. Attach the FCC decal on the [A] of the rear cover (NA only). 18. Attach the MC Address Decal on the [A] of the rear cover (EU only). 19. Attach the Multi-language Decal on the keytop of the operation panel (EU only).
  • Page 18 1. Installation 3. Press [Add Icon]. 4. Press [Select Icon to Add].
  • Page 19 Fax Unit (D649) 5. Press [Application]. 6. Press [Facsimile].
  • Page 20 1. Installation 7. Press [Select Destination]. 8. Press a [Blank] to set a location for the fax icon. 9. Press [Exit] on the “Add Icon” screen to end the fax icon addition. 10. Press [Exit] on the “Edit Home” screen. 11.
  • Page 21 Fax Unit (D649) 1. The fax icon is added to the home screen.

  • Page 22: Fax Unit Options

    1. Installation Fax Unit Options Handset Type C5502 (D645) (only for NA) Component Check Installation of this unit requires the following components. Other components included in this kit are not used for installation on this machine. Description Q’ty Handset Cradle Bracket Tapping screw Flat head screw...

  • Page 23: Installation Procedure

    Fax Unit Options Installation Procedure 1. Remove the scanner rear cover [A] ( x 1).
  • Page 24 1. Installation 2. Cut out the part [B] from the scanner rear cover [A] and make two screw holes to attach the bracket. 3. Attach the scanner rear cover [A] to the mainframe ( x 1 Step 1). 4. Attach the handset bracket [A] to the scanner rear cover by securing two screws to the frame of the machine through the screw holes [B] ( (tapping) x 2).
  • Page 25 Fax Unit Options 5. Attach the cradle [A] to the bracket ( (flat head) x 2). 6. Connect the handset cable connector to the “TEL” connector of the mainframe.
  • Page 26 1. Installation...

  • Page 27: Replacement And Adjustment

    2. Replacement and Adjustment SRAM Data Transfer Procedure When you replace the FCU board, transfer the SRAM data from the old FCU board to the new FCU board. Do the following procedure to back up the SRAM data. • The following data can be transfered: TTI, RTI, CSI, Fax bit switch settings, RAM address settings, NCU parameter settings.
  • Page 28 2. Replacement and Adjustment 5. Connect the flat flexible cable to the connector [A] of the old FCU board. 6. Turn on the main power switch. 7. SRAM data transmission starts. When the transmission is completed, you will hear a beeper sound. •...

  • Page 29: Troubleshooting

    3. Troubleshooting Error Codes If an error code occurs, retry the communication. If the same problem occurs, try to fix the problem as suggested below. Note that some error codes appear only in the error code display and on the service report.
  • Page 30 3. Troubleshooting Code Meaning Suggested Cause/Action • Check the line connection. • Try adjusting the tx level and/or cable equalizer. • Replace the FCU. Modem training fails even G3 0-05 shifts down to 2400 bps. • Check for line problems. Cross reference See error code 0-04.
  • Page 31 Error Codes Code Meaning Suggested Cause/Action • Check the line connection. • Replace the FCU. • The other end may have jammed, or run out of paper or memory space. • Try adjusting the tx level and/or cable equalizer The other end sent RTN or PIN settings.
  • Page 32 3. Troubleshooting Code Meaning Suggested Cause/Action • Check the line connection. • Replace the FCU. • Try adjusting the tx level and/or cable equalizer settings. CFR or FTT not detected after • The other end may have disconnected, or it may be 0-16 modem training in confidential defective;...
  • Page 33 Error Codes Code Meaning Suggested Cause/Action • Check the line connection. • Replace the FCU. • Defective remote terminal. The signal from the other end • Check for line noise or other line problems. was interrupted for more than 0-22 •...
  • Page 34 3. Troubleshooting Code Meaning Suggested Cause/Action Polarity changed during • Check the line connection. 0-52 communication Retry communication. • FCU firmware or board defective. 0-55 FCU does not detect the SG3. • SG3 firmware or board defective. The stored message data 0-56 exceeds the capacity of the •...
  • Page 35 Error Codes Code Meaning Suggested Cause/Action • Check for line noise or other line problems. The called terminal detected 0-79 CI while waiting for a V.21 • If this error occurs, the called terminal falls back to T. signal. 30 mode. The line was disconnected due •...
  • Page 36 3. Troubleshooting Code Meaning Suggested Cause/Action • The receiving terminal restarted the control channel The control channel started because data reception in the primary channel was 0-87 after an unsuccessful primary not successful. channel. • This does not result in an error communication. The line was disconnected •...
  • Page 37 Error Codes Code Meaning Suggested Cause/Action The machine resets itself • If this is frequent, update the ROM, or replace the 2-51 because of a fatal FCU. communication error Snd msg() in the manual task is • The user did the same operation many times, and this 2-53 an error because the mailbox gave too much load to the machine.
  • Page 38 3. Troubleshooting Code Meaning Suggested Cause/Action • Check the line connection. 6-04 G3 ECM - RTC not detected • Check for a bad line or defective remote terminal. • Replace the FCU. • Check the line connection. • Check for a bad line or defective remote terminal. G3 ECM - facsimile data •...
  • Page 39 Error Codes Code Meaning Suggested Cause/Action • Double registration of the SIP user name. SIP user name registration 13-17 • Capacity for user-name registration in the SIP server error is not sufficient. • Incorrect initial setting for the SIP server. 13-18 SIP server access error •...
  • Page 40 3. Troubleshooting Code Meaning Suggested Cause/Action • Failed to access the SMTP server because the access is denied. • SMTP server operating incorrectly. Contact the system administrator to determine if there is a problem with the SMTP server and to check that the SMTP server settings are correct.
  • Page 41 Error Codes Code Meaning Suggested Cause/Action • The designated user does not exist. • The designated user does not exist on the SMTP User Not Found on SMTP 14-06 server. Server (551) • The designated address is not for use with direct SMTP sending.
  • Page 42 3. Troubleshooting Code Meaning Suggested Cause/Action • The transmitting a mail is interrupted via DCS due to the incorrect data. 14-15 Mail Data Error • Update the software because of the defective software. • When a mail is divided for the mail transmission and the division number of a mail are more than the Maximum Division Number specified number, the mail transmission is interrupted.
  • Page 43 Error Codes Code Meaning Suggested Cause/Action No Mail Address For the • Neither the mail address of the machine nor the mail 14-33 Machine address of the network administrator is registered. • Operational error in normal mail sending or direct SMTP sending.
  • Page 44 3. Troubleshooting Code Meaning Suggested Cause/Action The DNS or POP3/IMAP4 server could not be found: • The IP address for DNS or POP3/IMAP4 server is not stored in the machine. 15-11 Connection Error • The DNS IP address is not registered. •...
  • Page 45 Error Codes Code Meaning Suggested Cause/Action • Reception rejected because the transaction 15-41 SMTP Receive Error exceeded the limit for the “Auth. E-mail RX” setting. • The delivery destination address was specified with 15-42 Off Ramp Gateway Error Off Ramp Gateway OFF. •...
  • Page 46 3. Troubleshooting Code Meaning Suggested Cause/Action • Could not find the Disposition line in the header of 15-73 MDN Status Error the Return Receipt, or there is a problem with the firmware. • Could not find the Original Message ID line in the 15-74 MDN Message ID Error header of the Return Receipt, or there is a problem...
  • Page 47 Error Codes Code Meaning Suggested Cause/Action • Divide the original into more than one page. Original length exceeded the • Check the resolution used for scanning. Lower the 22-00 maximum scan length scan resolution if possible. • Add optional page memory. •...

  • Page 48: Ifax Troubleshooting

    3. Troubleshooting IFAX Troubleshooting Use the following procedures to determine whether the machine or another part of the network is causing the problem. Communication Item Action [Remarks] Route • Check that the LAN cable is connected to the 1. Connection with the machine.
  • Page 49 IFAX Troubleshooting Communication Item Action [Remarks] Route • Check the LAN parameters • Check if there is an IP address conflict with other PCs. 1. LAN settings in the machine [Use the "Network" function in the User Tools. If there is an IP address conflict, inform the administrator.] •...
  • Page 50 3. Troubleshooting Communication Item Action [Remarks] Route • Make sure that the PC can log into the e-mail server. 1. E-mail account on • Check that the account and password stored in the Server the server are the same as in the machine. [Ask the administrator to check.] •...

  • Page 51: Ip-Fax Troubleshooting

    IP-Fax Troubleshooting IP-Fax Troubleshooting IP-Fax Transmission Cannot send by IP Address/Host Name Check Point Action LAN cable connected? Check the LAN cable connection. Specified IP address/host name correct? Check the IP address/host name. Cannot breach the firewall. Send by using Firewall/NAT is installed? another method (Fax, Internet Fax) Transmission sent manually?

  • Page 52: Cannot Send Via Voip Gateway

    3. Troubleshooting Cannot send via VoIP Gateway Check Point Action LAN cable connected? Check the LAN cable connection. VoIP Gateway T.38 standard? Contact the network administrator. VoIP Gateway installed correctly? Contact the network administrator. VoIP Gateway power switched on? Contact the network administrator. Is the IP address/host name of the specified Check the IP address/host name.
  • Page 53 IP-Fax Troubleshooting Confirm the Alias of the remote fax. Number of specified Alias fax correct? Error Code: 13-14 Cannot breach the firewall. Send by using Firewall/NAT installed? another method (Fax, Internet Fax) Transmission sent manually? Manual sending not supported. Gatekeeper/SIP server installed correctly? Contact the network administrator.

  • Page 54: Ip-Fax Reception

    Contact the network administrator. DNS server registered when host name specified on sender side? • The sender machine displays this error code if the sender fax is a Ricoh model. Request the system administrator to increase the bandwidth. Network bandwidth too narrow? Lower the start modem reception baud rate on the receiving side.

  • Page 55: Cannot Receive By Alias Fax Number

    Contact the network administrator. Gatekeeper installed correctly? • The sender machine displays this error code when the sender fax is a Ricoh model. Contact the network administrator. Power to Gatekeeper switched on? • The sender machine displays this error code when the sender fax is a Ricoh model.
  • Page 56 Request the sender to check the settings. User Parameter SW 34 Bit 0/SW 34 bit 1 Enable H.323 SW is set to on? • Only if the remote sender fax is a Ricoh fax. Local fax IP address registered? Register the IP address.

  • Page 57: Beforehand

    4. Service Tables Beforehand • Never turn off the main power switch when the power LED is lit or flashing. To avoid damaging the hard disk or memory, press the operation power switch to switch the power off, wait for the power LED to go off, and then switch the main power switch off.

  • Page 58: Service Tables

    4. Service Tables Service Tables SP1-XXX (Bit Switches) Bit Switches Mode No. Function System Switch Change the bit switches for system settings for the fax option 001 – 032 00 – 1F "Bit Switches" Ifax Switch Change the bit switches for internet fax settings for the fax option 001 –...

  • Page 59: Sp2-Xxx (Ram Data)

    Service Tables SP2-XXX (RAM Data) Mode No. Function RAM Read/Write Change RAM data for the fax board directly. "Service RAM Addresses" Memory Dump Print out RAM data for the fax board. G3-1 Memory Dump "Service RAM Addresses" G3-1 NCU Parameters NCU parameter settings for the standard G3 board.

  • Page 60: Sp4-Xxx (Rom Versions)

    4. Service Tables IPFAX Port Settings H323 Port Sets the H323 port number. SIP Port Sets the SIP port number. RAS Port Sets the RAS port number. Gatekeeper port Sets the Gatekeeper port number. T.38 Port Sets the T.38 port number. SIP Server Port Sets the SIP port number.

  • Page 61: Sp6-Xxx (Reports)

    Service Tables Reset Bit Switches Resets the bit switches and user parameters. Factory setting Resets the bit switches and user parameters, user data in the SRAM and files in the SAF memory. Initialize All Bit Switches Initializes all the current bit switch settings. Initialize Security Bit Switches Initializes only the security bit switches.
  • Page 62 4. Service Tables All Files print out Prints out all the user files in the SAF memory, including confidential messages. • Do not use this function, unless the customer is having trouble printing confidential messages or recovering files stored using the memory lock feature.

  • Page 63: Sp7-Xxx (Test Modes)

    Service Tables IP Protocol Dump List Prints the protocol dump list of all communications All Communications for the IP fax line. Prints the protocol dump list of the last 1 Communication communication for the IP fax line. SP7-XXX (Test Modes) These are the test modes for PTT approval.

  • Page 64: Bit Switches

    4. Service Tables Bit Switches • Do not adjust a bit switch or use a setting that is described as "Not used", as this may cause the machine to malfunction or to operate in a manner that is not accepted by local regulations. Such bits are for use only in other areas, such as Japan.
  • Page 65 Bit Switches Example: (1): EQM value (Line quality data). A larger number means more errors. (2): Symbol rate (V.34 only) (3): Final modem type used (4): Starting data rate (for example, 288 means 28.8 kbps) (5): Final data rate (6): Rx revel (see below for how to read the rx level) (7): Total number of error lines that occurred during non-ECM reception.
  • Page 66 4. Service Tables This is only used for communication troubleshooting. It Protocol dump list output after each shows the content of the transmitted facsimile protocol communication signals. Always reset this bit to 0 after finishing testing. 0: Off If system switch 09 bit 6 is at "1", the list is only printed if there was an error during the 1: On communication.
  • Page 67 Bit Switches A4: A4 (8.3"), no reduction Width and reduction B4: B4 (10.1"), no reduction A3: A3 (11.7"), no reduction 0: 0 ms/line 5: 5 ms/line 10: 10 ms/line 20: 20 ms/line I/O rate 25: 2.5 ms/line 40: 40 ms/line •...
  • Page 68 4. Service Tables Memory read/write by RDS (0,0): All RDS systems are always locked out. (0,1), (1,0): Normally, RDS systems are locked out, Bit 7 Bit 6 Setting but the user can temporarily switch RDS on to allow RDS operations to take place. RDS will automatically Always disabled be locked out again after a certain time, which is User selectable...
  • Page 69 Bit Switches System Switch 08 - Not used (Do not change the factory settings.) System Switch 09 (SP No. 1-101-010) Function Comments Addition of image data from If this feature is enabled, the top half of the first page confidential transmissions on the of confidential messages will be printed on transmission result report transmission result reports.
  • Page 70 4. Service Tables Priority given to various types of remote terminal ID when printing This bit determines which set of priorities the machine reports uses when listing remote terminal names on reports. 0: RTI > CSI > Dial label > Tel. Dial Label: The name stored, by the user, for the number Quick/Speed Dial number.
  • Page 71 Bit Switches Not used Do not change the settings. Direct sending cannot operate when the capture Enable/disable for direct sending function is on during sending. Setting this switch to "1" selection enables direct sending without capture. 0: Direct sending off Setting this switch to "0"...
  • Page 72 4. Service Tables Country/area code for functional settings (Hex) 00: France 12: Asia 01: Germany 13: Japan 02: UK 14: Hong Kong 03: Italy 15: South Africa 04: Austria 16: Australia This country/area code determines the factory 05: Belgium 17: New Zealand settings of bit switches and RAM addresses.
  • Page 73 Bit Switches System Switch 11 (SP No. 1-101-018) Function Comments Change this bit to 1 if the TTI overprints information TTI printing position that the customer considers to be important (G3 0: Superimposed on the page data transmissions). 1: Printed before the data leading NOTE: If "1"...
  • Page 74 4. Service Tables 1: The machine will restart from the Energy Saver mode quickly, because the +5V power supply is Going into the Energy Saver mode active even in the Energy Saver mode. The LED of the automatically operation switch is flashing instead of entering 0: Enabled Energy Saver mode.
  • Page 75 Bit Switches Function Comments Not used Do not change the settings. 0: After installing the memory expansion option, the scanner page memory is extended to 4 MB from 2 Extended scanner page memory after memory option is installed 1: If this bit is set to 1 after installing the memory 0: Disabled expansion option, the scanner page memory is 1: Enabled...
  • Page 76 4. Service Tables System Switch 1E (SP No. 1-101-031) Function Comments 0: When this switch is on and the journal history becomes full, the next report prints. If the journal history is not deleted, the next transmission cannot be received. This prevents overwriting communication records before the machine can print them.
  • Page 77 Bit Switches If authorized reception is enabled but the user has stored no acceptable sender RTIs or CSIs, the Action when authorized reception is machine will not be able to receive any fax messages. enabled but authorized RTIs/CSIs If the customer wishes to receive messages from any are not yet programmed sender that includes an RTI or CSI, and to block 0: Faxes can be received if the...

  • Page 78: I-Fax Switches

    4. Service Tables I-Fax Switches I-fax Switch 00 (SP No. 1-102-001) Function Comments This setting sets the maximum size of the original that Original Width of TX Attachment File the destination can receive. (Bits 3~7 are reserved for future use or not used.) Reserved Not used 0: Off (not selected), 1: On (selected)
  • Page 79 Bit Switches 200x100 Standard 200x200 Detail 0: Not selected 200x400 Fine 1: Selected If more than one of these three bits is set to "1", the 300 x 300 Reserve higher resolution has priority. For example, if both Bit 400 x 400 Super Fine 0 and Bit 2 are set to "1"...
  • Page 80 4. Service Tables RX Text Mail Header Processing This setting determines whether the header information is printed with text e-mails when they are received. 0: Prints only text mail. 1: Prints mail header information attached to text mail. When a text mail is received with this switch On (1), the "From" address and "Subject" address are printed as header information.
  • Page 81 Bit Switches 00: "Dispatched" Sends from PC mail a request for a Return Receipt. Receives the Return Receipt with "dispatched" in the 2nd part: Disposition: Automatic-action/MDN-send automatically; dispatched The "dispatched" string is included in the Subject string. 01: "Displayed" Sends from PC mail a request for a Return Receipt. Receives the Return Receipt with "displayed"...
  • Page 82 4. Service Tables I-fax Switch 04 (SP No. 1-102-005) Function Comments Subject for Delivery TX/Memory Transfer This setting determines whether the RTI/CSI registered on this machine or the RTI/CSI of the originator is used in the subject lines of transferred documents. 0: Puts the RTI/CSI of the originator in the Subject line.
  • Page 83 Bit Switches Mail Addresses of SMTP Broadcast Recipients Determines whether the e-mail addresses of the destinations that receive transmissions broadcasted using SMTP protocol are recorded in the Journal. For example: "1st destination + Total number of destinations: 9" in the Journal indicates a broadcast to 9 destinations.
  • Page 84 4. Service Tables This setting determines the number of retries when connection and transmission fails due to errors. Restrict TX Retries 01-F (1-15 Dec) I-fax Switch 0A - Not used (do not change the settings) I-fax Switch 0B - Not used (do not change the settings) I-fax Switch 0C - Not used (do not change the settings) I-fax Switch 0D (SP No.

  • Page 85: Printer Switches

    Bit Switches I-fax Switch 0F (SP No. 1-102-016) Function Comments Delivery Method for SMTP RX Files This setting determines whether files received with SMTP protocol are delivered or output immediately. 0: Off. Files received via SMTP are output immediately without delivery. 1: On.
  • Page 86 4. Service Tables 0: If a 2 page RX transmission is split, [*] is printed in the bottom right corner of the 1st page and only a [2] is printed in the upper right corner of the 2nd page. 1: If a 2 page RX transmission is split into two pages, for example, [*] [2] is printed in the bottom right corner of Select page separation marks the 1st page and only a [2] is printed in the upper right...
  • Page 87 Bit Switches Maximum print width used in the setup protocol Bit 4 Bit 3 Setting These bits are only effective when bit 7 of the printer Not used switch 01 is “1”. Not used Do not change the settings. 0: The machine informs the transmitting machine of the print width depending on the paper size available from Received message width the paper feed stations.
  • Page 88 4. Service Tables 1st paper feed station usage for fax 0: Enabled printing The paper feed station can be used to print fax 0: Enabled messages and reports. 1: Disabled 1: Disabled 2nd paper feed station usage for fax The specified paper feed station will not be used for printing printing fax messages and reports.
  • Page 89 Bit Switches Function Comments Maximum reducible length when length reduction is enabled with switch 03-0 above. [Maximum reducible length] = [Paper length] + (N x 5mm) "N" is the decimal value of the binary setting of bits 0 to 4. Bit 4 Bit 3 Bit 2...
  • Page 90 4. Service Tables Printing while a paper cassette is pulled out, when the Just Size Printing feature is enabled. Cross reference 0: Printing will not start Just size printing on/off – User switch 05, bit 5 1: Printing will start if another cassette has a suitable size of paper, based on the paper size selection priority tables.
  • Page 91 Bit Switches 0: A paper size that has the same width as the Paper size selection priority received data is selected first. 0: Width 1: A paper size which has enough length to print all the received lines without reduction is 1: Length selected first.

  • Page 92: Communication Switches

    4. Service Tables Function Comments Smoothing feature Bit 1 Bit 0 Setting (0, 0) (0, 1): Disable smoothing if the Disabled machine receives halftone images from other Disabled manufacturers fax machines frequently. Enabled Not used Duplex printing 1: The machine always prints received fax 0: Disabled messages in duplex printing mode: 1: Enabled...
  • Page 93 Bit Switches Compression modes available in transmit mode Bit 3 Bit 2 Modes These bits determine the compression MH only capabilities to be used in the transmission and to be declared in phase MH/MR B (handshaking) of the T.30 protocol. MH/MR/MMR MH/MR/MMR/JBIG Not used...
  • Page 94 4. Service Tables Wrong connection prevention (0,1): The machine will disconnect the line without method sending a fax message, if the last 8 digits of the received CSI do not match the last 8 digits of the Bit 3 Bit 2 Setting dialed telephone number.
  • Page 95 Bit Switches If there are more consecutive error lines in the received page than the threshold, the machine will send a negative response. The Low and High threshold values depend on the sub-scan resolution, and are as follows. G3 Burst error threshold 100 dpi 6(L) 12(H)
  • Page 96 4. Service Tables Communication Switch 06 - Not used (do not change the settings) Communication Switch 07 - Not used (do not change the settings) Communication Switch 08 - Not used (do not change the settings) Communication Switch 09 (SP No. 1-104-010) Function Comments Adjusts the interval of the I-fax dialing.
  • Page 97 Bit Switches Function Comments 00 to FF (Hex), unit = 4 kbytes (e.g., 06(H) = 24 kbytes) One page is about 24 kbytes. The machine refers to this setting before each fax The available memory threshold, reception. If the amount of remaining memory is below below which ringing detection (and this threshold, the machine cannot receive any fax therefore reception into memory) is...
  • Page 98 4. Service Tables Memory transmission: Interval between dialing attempts to the 01 – FF (Hex) minutes same destination Communication Switch 13 – Not used (do not change the settings.) Communication Switch 14 (SP No. 1-104-021) Function Comments 0: In immediate transmission, data scanned in inch format are transmitted without conversion.
  • Page 99 Bit Switches Communication Switch 17 (SP No. 1-104-024) Function Comments SEP reception 0: Polling transmission to another maker's machine using 0: Disabled the SEP (Selective Polling) signal is disabled. 1: Enabled SUB reception 0: Confidential reception to another maker's machine 0: Disabled using the SUB (Sub-address) signal is disabled.

  • Page 100: G3 Switches

    4. Service Tables Not used Do not change the settings. Communication Switch 19 - Not used (do not change the settings) Communication Switch 1A - Not used (do not change the settings) Communication Switch 1B (SP No. 1-104-028) Function Comments If the PABX does not support V.8/V.34 protocol Extension access code (0 to 7) to procedure, set this bit to "1"...
  • Page 101 Bit Switches Monitor speaker during communication (tx and rx) (0, 0): The monitor speaker is disabled all Bit 1 Bit 0 Setting through the communication. (0, 1): The monitor speaker is on up to phase B in Disabled the T.30 protocol. Up to Phase B (1, 0): Used for testing.
  • Page 102 4. Service Tables G3 Switch 02 (SP No. 1-105-003) Function Comments Change this bit to 1 only when the other end can only G3 protocol mode used communicate with machines that send T.30-standard frames only. 0: Standard and non-standard 1: Disables NSF/NSS signals (these are used in non- 1: Standard only standard mode communication) Not used...
  • Page 103 Bit Switches 0: When using ECM in non-standard (NSF/NSS) mode, the machine sends a CTC to drop back the modem rate after receiving a PPR, if the following condition is met in communications at 14.4, 12.0, 9.6, and 7.2 kbps. CTC transmission conditions 0: After one PPR signal received NTransmit- Number of transmitted frames...
  • Page 104 4. Service Tables Initial Tx modem rate (kbps) Bit 3 Bit 2 Bit 1 Bit 0 kbps These bits set the initial starting modem rate for transmission. 12.0 Use the dedicated transmission parameters if 14.4 you need to change this for specific receivers. 16.8 If a modem rate 14.4 kbps or slower is selected, V.8 protocol should be disabled...
  • Page 105 Bit Switches Function Comments Initial Rx modem rate(kbps) Bit 3 Bit 2 Bit 1 Bit 0 kbps These bits set the initial starting modem rate for reception. 12.0 Use a lower setting if high speeds pose problems during reception. 14.4 If a modem rate 14.4 kbps or slower is 16.8 selected, V.8 protocol should be disabled...
  • Page 106 4. Service Tables Modem types available for reception The setting of these bits is used to inform the transmitting terminal of the available modem type for the machine in receive mode. If V.34 is not selected, V.8 protocol must be disabled manually. Cross reference V.8 protocol on/off - G3 switch 03, bit 2 Bit 7...
  • Page 107 Bit Switches PSTN cable equalizer Use a higher setting if there is signal loss at higher frequencies because of the length of (rx mode: Internal) wire between the modem and the telephone Bit 3 Bit 2 Setting exchange. Also, try using the cable equalizer if one or None more of the following symptoms occurs.
  • Page 108 4. Service Tables Maximum allowable carrier drop during image data reception Bit 1 Bit 0 Value (ms) These bits set the acceptable modem carrier drop time. Try a longer setting if error code 0-22 is frequent. Not used Select cancellation of high-speed RX if This switch setting determines if high-speed carrier signal lost while receiving receiving ends if the carrier signal is lost when...
  • Page 109 Bit Switches G3 Switch 0D Not used (do not change the settings). G3 Switch 0E (SP No. 1-105-015) Function Comments Set CNG send time interval Some machines on the receiving side may not be able to automatically switch the 3-second CNG interval.

  • Page 110: Ip Fax Switches

    4. Service Tables IP Fax Switches IP Fax Switch 00 (SP No. 1-111-001) Function Comments Not used Do not change this setting. IP Fax Transport Selects TCP or UDP protocol for IP-Fax 0: TCP, 1: UDP IP Fax single port selection Selects single data port.
  • Page 111 Bit Switches IP Fax delay level setting Selects the acceptable delay level. Level 0 is the highest quality Default is "0000" (level 0). Bit 3 Bit 2 Bit 1 Bit 0 Level 0 Level 1 Level 2 Level 3 Selects the preamble wait time. [00 to 0f] There are 16 values in this 4-bit binary switch combination.
  • Page 112 4. Service Tables This bit switch sets the transport that has priority for SIP transport setting receiving IP Fax data. 0: TCP This function is activated only when the sender has 1: UDP both TCP and UDP. CCM connection When "1" is selected, only the connection call 0: No CCM connection message with H.323 or no tunneled H.245 is transmitted via CCM.
  • Page 113 Bit Switches DIS detection times for echo prevention Sets the number of times for DIS to detect echoes. 0: 1 time, 1: 2 times When "0" is selected, the transmission condition is CTC transmission selection decided by error frame numbers. 0: PPRx1 When "1"...
  • Page 114 4. Service Tables Modem setting for transmission Bit 5 Bit 4 Types Sets the modem type for transmission. The default is "00" (V29). Not used Not used Not used Do not change these settings. IP Fax Switch 06 (SP No. 1-111-007) Function Comments Modem bit rate setting for reception...
  • Page 115 Bit Switches Not used Do not change this setting. Hang up setting at DIS reception disabled Sets whether the machine disconnects after DIS 0: No hang up reception. 1: Hang up after transmitting DCN Number of times for training Selects the number of times training is done at the same bit rate.
  • Page 116 4. Service Tables T0 timer adjustment Adjusts the fail safe timer. This timer sets the Bit 5 Bit 4 interval between "setup" data transmission and T. 75 s 38 phase decision. If your destination return is late on the network or G3 fax return is late, adjust 120 s the longer interval timer.
  • Page 117 Bit Switches Not used. Do not change these settings. IP Fax Switch 0A - Not used (do not change the settings). IP Fax Switch 0B - Not used (do not change the settings). IP Fax Switch 0C - Not used (do not change the settings). IP Fax Switch 0D - Not used (do not change the settings).

  • Page 118: Ncu Parameters

    4. Service Tables NCU Parameters The following tables give the RAM addresses and the parameter calculation units that the machine uses for ringing signal detection and automatic dialing. The factory settings for each country are also given. Most of these must be changed by RAM read/write (SP2-102), but some can be changed using NCU Parameter programming (SP2-103, 104 and 105);...
  • Page 119 NCU Parameters Address Function Country/Area code for NCU parameters Use the Hex value to program the country/area code directly into this address, or use the decimal value to program it using SP2-103-001 Country Country Decimal Decimal /Area /Area France Asia Germany Japan Hong Kong...
  • Page 120 4. Service Tables Address Function Unit Remarks 680501 Line current detection time Line current detection is disabled. 680502 Line current wait time 20 ms Line current is not detected if 680503 Line current drop detect time 680501 contains FF. PSTN dial tone frequency upper limit 680504 If both addresses contain (high byte)
  • Page 121 NCU Parameters Address Function Unit Remarks PSTN busy tone frequency upper limit 680513 If both addresses contain (high byte) Hz (BCD) FF(H), tone detection is PSTN busy tone frequency upper limit disabled. 680514 (low byte) PSTN busy tone frequency lower limit 680515 If both addresses contain (high byte)
  • Page 122 4. Service Tables Address Function Unit Remarks PABX detection time for silent period 680524 20 ms If both addresses contain after ringback tone detected (LOW) FF(H), tone detection is PABX detection time for silent period disabled. 680525 20 ms after ringback tone detected (HIGH) PABX busy tone frequency upper limit 680526 If both addresses contain...
  • Page 123 NCU Parameters Address Function Unit Remarks Busy tone signal state time tolerance for all ranges, and number of cycles required for detection (a setting of 4 cycles means that ON-OFF-ON or OFF-ON-OFF must be detected twice). Tolerance (±) Bit 1: 0, Bit 0: 0 = 75% Bits 2 and 3 must always be kept at 0. 680533 Bit 1: 0, Bit 0: 0 = 50% Bits 2 and 3 must always be kept at 0.
  • Page 124 4. Service Tables Address Function Unit Remarks Country dial tone upper frequency limit 68053F If both addresses contain (HIGH) FF(H), tone detection is Country dial tone upper frequency limit disabled. 680540 (LOW) Hz (BCD) Country dial tone lower frequency limit 680541 If both addresses contain (HIGH)
  • Page 125 NCU Parameters Address Function Unit Remarks See Note 3 and 8. Minimum pause between dialed digits 68054E SP2-103-016 (parameter (pulse dial mode) 15). 20 ms Time waited when a pause is entered SP2-103-017 (parameter 68054F at the operation panel 16). See Note 3. SP2-103-018 (parameter 680550 DTMF tone on time...
  • Page 126 4. Service Tables Address Function Unit Remarks 68055B International dial access code (High) For a code of 100: 68055B - F1 68055C International dial access code (Low) 68055C - 00 This time is waited for each pause input after the PSTN access code.
  • Page 127 NCU Parameters Address Function Unit Remarks Acceptable ringing signal frequency: SP2-103-003 (parameter 680572 range 1, upper limit 02). Acceptable ringing signal frequency: SP2-103-004 (parameter 680573 range 1, lower limit 03). 1000/ N (Hz). Acceptable ringing signal frequency: SP2-103-005 (parameter 680574 range 2, upper limit 04).
  • Page 128 4. Service Tables Address Function Unit Remarks Bits 0 and 1 - Handset off-hook detection time Bit 1:0, Bit 0: 0 = 200 ms Bit 1:0, Bit 0: 1 = 800 ms Other Not used Bits 2 and 3 - Handset on-hook detection time 680582 Bit 3: 0, Bit 2: 0 = 200 ms Bit 3: 0, Bit 2: 1 = 800 ms...
  • Page 129 NCU Parameters Address Function Unit Remarks 6805AB CNG on time 20 ms Factory setting: 500 ms 6805AC CNG off time 20 ms Factory setting: 3000 ms The data is coded in the Number of CNG cycles required for 6805AD same way as address detection 680533.
  • Page 130 4. Service Tables Address Function Unit Remarks Modem turn-on level (incoming signal -37-0.5N 6805BD detection level) (dBm) 6805BE Not used Do not change the settings. 6805C6 Bits 0 to 3 – Not used 6805C7 Bit 4 = V.34 protocol dump 0: Simple, 1: Detailed (default) Bits 5 to 7 –...
  • Page 131 NCU Parameters Address Function Unit Remarks RT=0 (Low) Bit 1 Bit 1 sets the level of RT=1 (High) the call signal, Bit 3 6805E4 RZ=0 (High) sets the call signal impedance Bit 3 RZ=1 (Composite) Auto Bit 0 sets the ring Bit 0 detection method, Bit Fixed...
  • Page 132 4. Service Tables 68050B (if bit 0 = 1) or 68053B (if bit 2 = 1): on time, hex code (unit = 20 ms) 68050C (if bit 0 = 1) or 68053C (if bit 2 = 1): off time, hex code (unit = 20 ms) 3.

  • Page 133: Dedicated Transmission Parameters

    Dedicated Transmission Parameters Dedicated Transmission Parameters There are two sets of transmission parameters: Fax and E-mail Each Quick Dial Key and Speed Dial Code has eight bytes of programmable parameters allocated to it. If transmissions to a particular machine often experience problems, store that terminal’s fax number as a Quick Dial or Speed Dial, and adjust the parameters allocated to that number.
  • Page 134 4. Service Tables ITU-T T1 time (for PSTN G3 mode) If the connection time to a particular terminal is longer than the NCU parameter setting, adjust this byte. The T1 time is the value stored in this byte (in hex code), multiplied by 1 second. Range: 0 to 120 s (00h to 78h) FFh - The local NCU parameter factory setting is used.
  • Page 135 Dedicated Transmission Parameters Use a higher setting if there is signal loss at higher frequencies because of the length of wire between the modem and the telephone exchange when calling the number stored in this Quick/Speed Dial. Cable equalizer Also, try using the cable equalizer if one Bit 7: 0, Bit 6: 0, Bit 5: 0 = None or more of the following symptoms occurs.
  • Page 136 4. Service Tables Initial Tx modem rate Bit3 Bit2 Bit1 Bit0 Not used 2400 4800 7200 9600 If training with a particular remote terminal always takes too long, the initial modem rate may be too 12000 high. Reduce the initial Tx modem rate using these bits.
  • Page 137 Dedicated Transmission Parameters Inch-mm conversion before tx The machine uses inch-based resolutions for scanning. If Bit 1: 0, Bit 0: 0 "inch only" is selected, the printed copy may be slightly = Inch-mm conversion available distorted at the other end if that machine uses mm-based Bit 1: 0, Bit 0: 1 = Inch only resolutions.

  • Page 138: E-Mail Parameters

    4. Service Tables Switch 06 - Not used (do not change the settings) Switch 07 - Not used (do not change the settings) Switch 08 - Not used (do not change the settings) Switch 09 - Not used (do not change the settings) E-mail Parameters The initial settings of the following e-mail parameters are all "0"...
  • Page 139 Dedicated Transmission Parameters FUNCTION COMMENTS Original width of e-mail attachment: A4 Sets the original width of the e-mail attachment as A4. 0: Off 1: On Original width of e-mail attachment: B4 Sets the original width of the e-mail attachment as B4. 0: Off 1: On Original width of e-mail...
  • Page 140 4. Service Tables Line resolution of e-mail attachment: 200 x 400 Sets the line resolution of the e-mail attachment as 200 x 0: Off 400. 1: On Not used Do not change these settings. Line resolution of e-mail attachment: 400 x 400 Sets the line resolution of the e-mail attachment as 400 x 0: Off 400.
  • Page 141 Dedicated Transmission Parameters Directr transmission selection to SMTP server Allows or does not allow the direct transmission to SMTP 0: ON server. 1: OFF Not used Do not change these settings. Switch 06 - Not used (do not change the settings) Switch 07 - Not used (do not change the settings) Switch 08 - Not used (do not change the settings) Switch 09 - Not used (do not change the settings)

  • Page 142: General Specifications

    4. Service Tables General Specifications Type: Desktop type transceiver PSTN Circuit: PABX Connection: Direct couple Book (Face down): Maximum Width: 216 mm [8.5 inch] ARDF (Face up): (Single-sided document) Original Size: Length: 139 - 1200 mm [5.5 - 47.2 inch] Width: 139 - 216 mm [5.5 - 8.5 inch] (Double-sided document) Length: 160 - 356 mm [6.3 - 14.0 inch]...

  • Page 143: Capabilities Of Programmable Items

    General Specifications With ECM: 0 ms/line I/O Rate: Without ECM: 2.5, 5, 10, 20, or 40 ms/line ECM: 128 KB Memory Capacity: SAF: 4MB Capabilities of Programmable Items The following table shows the capabilities of each programmable items. With Optional Item Standard Quick Dial...

  • Page 144: Ifax Specifications

    4. Service Tables IFAX Specifications Local area network Connectivity: Ethernet 100base-Tx/10base-T IEEE802.11a/g (wireless LAN), 1000 Base-T Main scan: 200 dpi Resolution: Sub scan: 200 dpi, 100 dpi 1 s (through a LAN to the server) Condition: ITU-T #1 test document (Selerexe Letter) MTF correction: OFF TTI: None Transmission Time:...

  • Page 145: Ip-Fax Specifications

    IP-FAX Specifications IP-FAX Specifications Local Area Network Network: Ethernet/10base-T, 100base-TX IEEE802.11a/g (wireless LAN), 1000 Base-T 8 x 3.85 lines/mm, 200x100dpi (standard character), Scan line density: 8 x 7.7lines/mm, 200x200dpi (detail character), Original size: Maximum scanning size: A4, 216 x 356 mm, Irregular, 216 x 1200 mm Recommendation: T.38, TCP, UDP/IP communication, SIP (RFC 3261 Transmission protocol: compliant), H.323 v2...

  • Page 146: Fax Unit Configuration

    4. Service Tables Fax Unit Configuration Component Code Remarks D649 Included with the fax unit Speaker Optional Fax Connection Unit Type D657 This is used to set up the remote fax function. Handset Type C5502 D645 Optional only for NA...

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