Teledyne T101 Operation Manual page 337

Appendix C
Warranty/Repair Questionnaire
T101, M101E
(05494D DCN5798)
Company: _________________________
Phone Number: ___________
Site Address: __________________________________________________________________
Can we connect to the instrument? If so, provide IP address or modem #:___________________
Model Serial Number: _________________________
The serial number can be found on the back of the instrument, the firmware revision is displayed in the upper left corner of the
display when pressing SETUP on the front panel (Example: C.3).
1. List all front panel error/warning messages:_________________________________________
______________________________________________________________________________
2. Please complete the following table: (Depending on options installed, not all test parameters
shown below may be available in your instrument)
RECORDED
PARAMETER
VALUE
RANGE
H2S STB
SAMP FL
PRES
PMT signal
with zero air
PMT signal at
span gas conc
NORM PMT at
span gas conc
UV LAMP
LAMP RATIO
STR. LGT
DARK PMT
DARK LAMP
3. Has the analyzer been checked for leaks? Yes
4. What are the failure symptoms? _________________________________________________
______________________________________________________________________________
______________________________________________________ Continue on back if necessary
5. Which tests have you done trying to solve the problem? _______________________________
______________________________________________________________________________
________________________________________________________
6. If possible, fax a portion of a strip chart or email a data file to customer service.
CUSTOMER SERVICE CONTACT INFORMATION: 6565 Nancy Ridge Drive, San Diego, CA 92121.
PHONE: +1 858 657 9800 or 1-800 324 5190. FAX: +1 858 657 9816.
You can access and submit an online version of this form at http://www.teledyne-api.com/forms/p-fm101e.asp
07266B DCN6485
Fax Number: _____________
ACCEPTABLE
VALUE
ppb/ppm 50 ppb - 20 ppm
ppb ≤ 1 ppb with zero air
cm³/min 600 ± 75
IN-HG-A ~5"<ambient
mV -20 to 150
mV 0-5000
ppb/ppm
0-20 000 ppb
mV 0-5000
ppb/ppm
0-20 000 ppb
mV 1000 to 4800
% 30-120%
ppm ≤ 100 ppb/ zero air
mV -50 to 200
mV -50 to 200
Contact Name: _____________________________
Email: ____________________
Firmware revision: _________________
PARAMETER
SO2 SLOPE
SO2 OFFS
H2S SLOPE
H2S OFFS
HVPS
RCELL TEMP
BOX TEMP
PMT TEMP
IZS TEMP
CONV TEMP
ETEST
(DIAG menu)
OTEST
(DIAG menu)
No For proper flows? Yes
EMAIL: api-customerservice@teledyne.com.
RECORDED ACCEPTABLE
VALUE VALUE
1.0 ± 0.3
mV < 250
mV < 250
V 400-900
°C 50 ± 1
°C Ambient + ~5
°C 7 ± 2
°C 50 ± 3
°C 315 ± 5
mV 2000 ± 1000
mV 2000 ± 1000
No
Continue on back if necessary
C-1