003-976 Fax Line Memory Overflow Rap; 003-977 Document Mismatch (Multiple Scan) Rap - Xerox workcentre 5335 series Service Manual

003-976 FAX Line Memory Overflow RAP

BSD-ON: BSD 34.1 - FAX
No. of lines in the Slow Scan direction exceeded during Fax N-up. The number of lines in the
Slow Scan Direction exceeds the upper limit during processes such as Fax parallel synthesis
or enlargement of long-sized documents. Page Memory
Initial Actions
Power Off/On. Press the Cancel button to stop the job. Decrease a resolution or magnification
ratio and rerun the job. check the installation of the Page Memory
Procedure
• Disconnect then reconnect the harness between the FAX, ESS, MCU all PWBs con-
nected to them (RAM, Firmware module, EEPROM)
• Check the sw version of the controller sw - reload Software
• If the problem persists replace the FAX PWB
Initial Issue
WorkCentre 5335 Family Service Documentation
(PL 35.2) is full.
(PL 35.2)
(GP 16)
(PL 18.5).
BUS Updated 12/2011

003-977 Document Mismatch (Multiple Scan) RAP

Document size mismatch (Document exchange during Multi Scan). During multiple scan a doc-
ument was switched during Bound Originals/Booklet Creation/Poster scanning. When any
operation that requires Return Document occurs in the job with Multi Scan (Bound Originals/
Booklet/Poster) on Platen, a user returned a document of a different size from the original.
Procedure
• Ask customer to process a job recovery or to cancel the job and rerun the job. Reload a
correct size document and resume operation
• Disconnect then reconnect the ESS, MCU all PWBs connected to them (RAM, Firmware
module, EEPROM)
• Check the sw version of the controller sw - reload Software
07/2011
2-59
(GP 16)
Status Indicator RAPs
003-976, 003-977