Troubleshooting
Service Center Procedure:
1.
Do a test print with another file.
2.
Check printer drive settings (Density setting).
3.
Print a Nozzle Check pattern.
4.
Check the amount of line feed during printing.
5.
Check the print head alignment.
6.
Check the position of the envelope selector.
7.
Adjust the printer driver density and mode settings.
8.
Do "Head-Cleaning" 3 times.
9.
Do "Head-Flushing" 1 time.
10. Adjust line feed.
For more details about printing a Nozzle Check pattern, adjusting line feed, and
setting the print position, pleaser refer to Section "4. Troubleshooting" of the
Service Manual or Operating Instructions.
Replacement Procedure:
1.
Readjust horizontal print position.
Image appears scratchy, streaked
Description: The surface of the image is scoured and smeared, portions of the image are
missing.
Probable Cause: The print head is scouring the surface of the paper because the gap
between the print head and paper is incorrect.
Location: Print head
Service Center Procedure:
1.
Adjust the carrier position lever (envelope selector) and select mono-directional
printing for images with large amounts of ink coverage.
2.
Do a test print with another file.
3.
Check printer drive settings (Density setting).
4.
Print a Nozzle Check pattern.
5.
Do "Head-Cleaning" 3 times.
6.
Do "Head-Flushing" 1 time.
Replacement Procedure:
1.
Replace the print head.
Repair Center Manual
CÓPIA NÃO CONTROLADA
37
CÓPIA NÃO CONTROLADA
J007/J010/J011