Ricoh J001 Service Manual page 246

Service Center Call
Event
Response
Duplex jam The paper did not reach the
(Paper does not
trailing edge sensor for duplex
arrive at trailing printing or exit for reversing, even
edge sensor.) though the paper fed to the
prescribed position in the duplex
unit. Check for the paper inside
the duplex unit or the printer.
Feed jam During duplex printing, or during
(Paper did not paper exit for reversing, after
leave trailing the registration sensor switched
edge sensor) on when the leading edge of the
Duplexing
paper was detected, even after
the paper fed the prescribed
distance, the trailing edge of the
paper did not pass the trailing
edge sensor. Check for the
paper inside the duplex unit or
the printer.
Feed jam During paper feed from Tray 1,
(Paper did not after the registration sensor
leave trailing switched on when the leading
edge sensor) edge of the paper was detected,
Tray 1 even after the paper fed the
prescribed distance, the trailing
edge of the paper did not pass
the trailing edge sensor. Make
sure that there is no paper
inside the printer.
Bypass feed During bypass feed, the paper
jam feeds to the prescribed position,
(Registration but the registration sensor does
sensor does not detect the leading edge.
not switch on.) Make sure that there is no
Bypass paper inside the printer.
SM
CÓPIA NÃO CONTROLADA
Probable Cause
- Paper deformed by ink.
(Curl, wrinkling)
- The paper was pulled in from the output
tray during reversing.
- The paper has jammed around the print
head because the paper has been
peeled away from the transport belt.
- Continuous paper feed.
- The paper has jammed around the print
head because the paper has been
peeled away from the transport belt.
- Paper longer than that allowed by the
printer driver settings was fed.
- Bypass pickup not working.
CÓPIA NÃO CONTROLADA
Operator Action
(1) If you see paper after opening the (1) If you see paper after opening the rear cover of
rear cover of the duplex unit, the duplex unit,
remove the paper. remove the paper.
(2) If there is no paper in the duplex unit, 2) If there is no paper in the duplex unit, open the
open the top cover of the printer and top cover of the printer and remove the paper from
remove the paper from the output tray. the output tray.
(3) After removing the paper jam, press (3) After removing the jam, press the [Paper Feed]
the [Paper Feed] button on the printer button on the printer.
operation panel (after printing the second (after printing the second side of the sheet the next
side of the sheet the next page will print page will print normally)
normally).
- Remove the duplex unit from the (1) Remove the duplex unit from the printer,
printer, open the reverse guide. open the reverse guide.
- Remove the paper. - Remove the paper.
- After removing the jam, press the
[Paper Feed] button on the printer. 2) After removing the jam, press the [Paper
Feed] button on the printer.
(1) Pull the paper out of the output exit. (1) Pull the paper out of the output exit.
(2) Remove the duplex unit from the (2) Remove the duplex unit from the printer,
printer, open the reverse guide. open the reverse guide.
- Remove the paper. - Remove the paper.
(1) Reset the paper in bypass tray. (1) Reset the paper in bypass tray.
(2)- After removing the jam, press the (2) After removing the jam, press the [Paper
[Paper Feed] button on the printer. Feed] button on the printer.
8-46
Problem Solution
Content User ST
X
X
X
X
J001/J003
NRC