Ricoh J001 Service Manual page 224

8.2.9 ERR-951
SERVICE CENTER CALL RESPONSE
USB error has occurred (undefined allocation)
Switch the printer off and on. If the SC error
occurs again, the printer requires servicing.
(1) Check the Status Monitor for errors.
(2) When printing halts, check the status of the
spooling operation on the PC.
(3) If the spooling operation is no longer in
progress, do the procedure below.
3-1 Disconnect the USB cable.
3-2 Switch printer power off/on
3-3 Cancel the print job on the PC.
3-4 Reboot the PC.
(4) ST Descriptions
4-1 Operation impaired by other causes.
8.2.10 ERR-950
SERVICE CENTER CALL RESPONSE
USB error has occurred (undefined allocation)
Switch the printer off and on. If the SC error
occurs again, the printer requires servicing.
(1) Check the Status Monitor for errors.
(2) When printing halts, check the status of the
spooling operation on the PC.
SM
CÓPIA NÃO CONTROLADA
PROBABLE CAUSE
USB undefined allocation error.
Damage.
Control board defective.
PROBABLE CAUSE
USB chip ID read error.
Damage.
CÓPIA NÃO CONTROLADA
OPERATOR ACTION
Use the scroll bar on the Status Monitor screen to
scroll down and confirm the SC number.
After printing halts, check the spooling operation
on the PC.
Disconnect the USB cable.
Switch power off/on
- Cancel the print job on the PC.
- Reboot the PC.
Check the Status Monitor for errors.
After printing halts, check the spooling operation
on the PC.
If the spooling operation is no longer in progress,
do the procedure below.
1. Disconnect the USB cable.
2. Switch printer power off/on
3. Cancel the print job on the PC.
4. Reboot the PC.
OPERATOR ACTION
Use the scroll bar on the Status Monitor screen to
scroll down and confirm the SC number.
After printing halts, check the spooling operation
on the PC.
Disconnect the USB cable.
Switch power off/on
- Cancel the print job on the PC.
- Reboot the PC.
Check the Status Monitor for errors.
After printing halts, check the spooling operation
on the PC.
8-24
SERVICE TECHNICIAN (ST) and/or
NATIONAL RECLAMATION CENTER
(NRC) ACTION
Replace control board (NRC).
SERVICE TECHNICIAN (ST) and/or
NATIONAL RECLAMATION CENTER
(NRC) ACTION
J001/J003