Ricoh J001 Service Manual page 118

GENERAL TROUBLESHOOTING
Printing stops before print job finishes.
Cause: The print heads have overheated.
Solution: The printer has stopped to allow the print heads to cool. After the print heads
have cooled down to the standard operating temperature, the print job will
resume.
Cause: A fatal error has occurred on the computer side.
Solution: Check the screen for messages. Shut down the computer. Switch off the
printer. Check the USB connection at the printer and the computer. Switch the
printer on. Restart the computer.
Printer loses power.
Cause: Power loss at the source.
Solution: Power to the printer has been interrupted, due to a power failure or some
other external cause. Unplug the printer from the power source. Wait 2
minutes. Reconnect the power plug and switch the printer on.
Cause: The printer has blown a fuse.
Solution: The printer must be returned to the service center for replacement of the fuse
(F300) on the relay board.
Firmware update failed.
Cause: Incorrect procedure.
Solution: Update the firmware. ( 5.3)
4.4.5 UNUSUAL NOISES
Printer emits strange noises at power on
Cause: Paper scraps remain inside the printer.
Solution: Open the top cover, rear cover (or Duplex Unit) cover and inspect inside the
printer and Duplex Unit for paper scraps left behind after clearing a paper jam.
Cause: Special print media may make a noise on feeding the last sheet.
Solution: Load one blank sheet of plain paper at the bottom of a stack of special media
(coated paper, etc.) This problem may occur with a new paper cassette.
J001/J003
CÓPIA NÃO CONTROLADA
4-22
CÓPIA NÃO CONTROLADA
SM