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th
Updated: 30
December 2007: Changes in bold italics
Model:
Jupiter-C1
Subject:
Troubleshooting
From:
1st Tech. Support Sec. Service Support Dept.
Classification:
This bulletin is a troubleshooting guide for symptoms that have occurred in the past, all
with known solutions. For most items below, there are related MBs and RTBs containing
modification details and adjustment procedures.
Note: This RTB is numbered "000" since the information contained in it has already been
announced.
T
echnical
Troubleshooting
Mechanical
Paper path
Other (
)
B
ulletin
Date:
15-Sep-04
Prepared by:
Part information
Electrical
Transmit/receive
PAGE: 1/12
No.:
RB149000h
H. Someya
Action required
Service manual revision
Retrofit information
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Table of Contents
Related Manuals for Ricoh Jupiter-C1
Summary of Contents for Ricoh Jupiter-C1
- Page 1 PAGE: 1/12 Updated: 30 December 2007: Changes in bold italics Model: Date: No.: Jupiter-C1 15-Sep-04 RB149000h Subject: Prepared by: Troubleshooting H. Someya From: 1st Tech. Support Sec. Service Support Dept. Classification: Troubleshooting Part information Action required Mechanical Electrical...
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Page 2: Table Of Contents
PAGE: 2/12 Updated: 30 December 2007: Changes in bold italics Model: Date: No.: Jupiter-C1 15-Sep-04 RB149000h Table of contents 1. Image Quality......................4 Cold offset (poor fusing) Black or coloured bands, broken main scan lines Separator line printed in wrong color or missing... - Page 3 PAGE: 3/12 Updated: 30 December 2007: Changes in bold italics Model: Date: No.: Jupiter-C1 15-Sep-04 RB149000h 7. Scanner .........................10 SP 1-007-001 Error when using DeskTopBinder Error with Scan-to-folder Scanner freezes 8. E-mail ........................10 E-mail received during an SC condition LDAP search function 9.
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Page 4: Image Quality
PAGE: 4/12 Updated: 30 December 2007: Changes in bold italics Model: Date: No.: Jupiter-C1 15-Sep-04 RB149000h 1. Image Quality Subject Symptom RTB # Cause Solution Note Cold offset Normally occurs between The heat Install the latest engine (poor... -
Page 5: Copy Problems
PAGE: 5/12 Updated: 30 December 2007: Changes in bold italics Model: Date: No.: Jupiter-C1 15-Sep-04 RB149000h 2. Copy Problems Subject Symptom RTB # Cause Solution Note Skew Booklet finisher: The Grounding Be careful during installation. edges of folded sheets are... -
Page 6: Operation Panel
PAGE: 6/12 Updated: 30 December 2007: Changes in bold italics Model: Date: No.: Jupiter-C1 15-Sep-04 RB149000h 4. Operation Panel Subject Symptom RTB # Cause Solution Note Access The Access Code Scanner Install the latest scanner Code dialogue box remains firmware firmware (ver. - Page 7 PAGE: 7/12 Updated: 30 December 2007: Changes in bold italics Model: Date: No.: Jupiter-C1 15-Sep-04 RB149000h 5. SC Subject Symptom RTB # Cause Solution Note 220-1 False SC 220-1 detection Engine Install the latest engine firmware firmware (ver 1.09 or later)
- Page 8 PAGE: 8/12 Updated: 30 December 2007: Changes in bold italics Model: Date: No.: Jupiter-C1 15-Sep-04 RB149000h Subject Symptom RTB # Cause Solution Note After you install the machine 027a The drum plate Do some steps before you or change the development can bend if a turn on the main switch.
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Page 9: Printer
PAGE: 9/12 Updated: 30 December 2007: Changes in bold italics Model: Date: No.: Jupiter-C1 15-Sep-04 RB149000h Subject Symptom RTB # Cause Solution Note After installing new firmware J-C1y/z engine Install J-C1k engine firmware is firmware. installed in the J-C1k. - Page 10 PAGE: 10/12 Updated: 30 December 2007: Changes in bold italics Model: Date: No.: Jupiter-C1 15-Sep-04 RB149000h 7. Scanner Subject Symptom RTB # Cause Solution Note SP 1-007-001 • Scanner Install the latest scanner Returns to its default firmware firmware (ver.
- Page 11 PAGE: 11/12 Updated: 30 December 2007: Changes in bold italics Model: Date: No.: Jupiter-C1 15-Sep-04 RB149000h 10. Network Subject Symptom RTB # Cause Solution Note Some Network PC stations 003a System Install the latest system workstations registered under a given firmware firmware (ver 1.14.1 or...
- Page 12 PAGE: 12/12 Updated: 30 December 2007: Changes in bold italics Model: Date: No.: Jupiter-C1 15-Sep-04 RB149000h 11. Others Subject Symptom RTB # Cause Solution Note Meter charge An external meter charge Engine Install the latest engine Need Ver.